Konica Minolta Magicolor 2350 EN User manual

magicolor 2350
User’s Guide
®
1800718-001A

Thank You
Thank you for purchasing a magicolor 2350. You have made an excellent choice. Your
magicolor 2350 is specially designed for optimal performance in Windows, Macintosh,
UNIX and other environments.
Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
QCOLOR and magicolor are trademarks or registered trademarks of KONICA
MINOLTA PRINTING SOLUTIONS U.S.A., INC.
This product uses Software Developer Kit of Peerless Systems Corporation.
Copyright © 2001 Peerless Systems Corporation. All Rights Reserved.
This product uses NEST Office SDK of Novell, Inc. Copyright © 1999 Novell, Inc.
NEST is a trademark of Novell, Inc. in the United States and other countries.
Proprietary Statement
The digitally encoded software included with your printer is Copyright © 2003
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All Rights Reserved. This
software may not be reproduced, modified, displayed, transferred, or copied in any
form or in any manner or on any media, in whole or in part, without the express
written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Copyright Notice
Copyright © 2003 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunouchi
Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All Rights
Reserved. This document may not be copied, in whole or part, nor transferred to any
other media or language, without written permission of KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC.
Manual Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.
Registering the Printer
Mail (Americas only)—Fill out and send in the registration card enclosed in your
shipment.
Internet—Go to printer.konicaminolta.net/register and follow the instructions given there.
CD-ROM—Follow the instructions on the Software Utilities CD-ROM.

Contents
English
1 Software Installation ........................................................................................ 7
Software Utilities CD-ROM 8
Drivers and Utilities 8
Installing Printer Drivers and Utilities,
Windows Environments—Auto-loading Installation 12
Installing Printer Drivers and Utilities, Windows Environments—Manual
Installation 12
Installing Printer Drivers and Utilities, Macintosh Environments 13
Some Notes to Consider 13
Macintosh OS 9—PPDs and Utilities Installation 13
Macintosh OS X—PPDs and Utilities Installation 15
UNIX, NetWare, and NDPS 17
Linux 17
2 Using Media .................................................................................................... 19
Introduction 20
Media Specifications 21
Media Types 22
General Considerations about Media 22
Plain Paper 23

Contentsii
English
Envelopes 23
Labels 24
Letterhead and Memo Media 26
Postcards 26
Thick Stock 27
Transparencies 27
What Is the guaranteed imageable (printable) area? 28
Page Margins 29
Image Alignment 30
Loading Media 30
Tray 1 (Multipurpose Tray) 31
Tray 2 (Optional Lower Feeder Unit Media Tray) 33
Using Custom-Size Media 35
Duplexing 36
Output Tray 39
Media Storage 39
Accessing Other Printer Features 40
Print Resolution 40
Form Printing 40
Proof-then-Print Printing 41
Additional Assistance 41
3 Working with the Printer................................................................................ 43
About the Control Panel 44
Control Panel Indicators and Keys 44
Cancelling Print Jobs 45
Printer Menu Overview 46
Menu Overview 46
Main Menu 46
Proof/Print Menu 47
Print Menu 48
Paper Menu 48
Quality Menu 49
Interface Menu 51
System Default Menu 53
Service Menu 57
4 Working with the Printer Driver..................................................................... 59
About Printer Drivers 60
Using PostScript Drivers in Windows
XP/2000 60
Displaying the Tabs 60
Using the Tabs 60
Using PostScript Drivers in Windows NT 62
Displaying the Tabs 62
Using the Tabs 62

Contents iii
English
Using PostScript Drivers in Windows
Me/98 64
Displaying the Tabs 64
Using the Tabs 64
Using Macintosh PPDs 66
Displaying the Printer Options 66
5 Working with Color ........................................................................................ 69
About Color Printing 70
Printer Resolutions 70
Selecting a Resolution 70
Enhanced Automatic Image Density Control (eAIDC) 71
Color Matching 72
Quick Color Configuration 72
Color Options 72
Color Rendering Dictionaries 72
Color Profiles 73
RGB Source Profiles 73
Profiles for Host-based Color Management 74
CMM Test Page 74
K-Preserve 75
RGB Gray Treatment 75
Troubleshooting Color Problems 75
6 Working with the Status Monitor .................................................................. 79
Introduction 80
Environment 80
Recognizing Status Monitor Alerts 80
Recovering from a Status Monitor Alert 80
Closing the Status Monitor 81
7 Replacing Consumables ............................................................................... 83
Consumable Life Expectancies 84
Auto-Image Density Control (AIDC) 84
Toner Cartridge Life 85
Replacing Consumables 86
Refilled Toner Cartridges 86
Replacing a Toner Cartridge 86
Replacing All the Toner Cartridges at Once 91
Replacing the Waste Toner Bottle 92
Replacing the OPC Drum Cartridge 93
Ordering Consumables 96
8 Maintaining the Printer .................................................................................. 99
Maintaining the Printer 100
Cleaning the Printer 102

Contentsiv
English
Exterior 102
Interior 103
Media Rollers 103
9 Troubleshooting ........................................................................................... 111
Introduction 112
Verifying Printer Configuration Information 112
Preventing Media Jams 113
Understanding the Media Path 114
Tray 1 (Multipurpose Tray) 114
Tray 2 (Optional Lower Feeder Unit with 500-Sheet Media Tray) 114
Duplex Option 115
Clearing Media Jams 116
Handling Media Jams by Location 117
Tray 1 (Multipurpose Tray) 117
Tray 2 (Optional Lower Feeder Unit Media Tray) 117
Inside the Printer 119
Duplex Option 122
Output Tray 122
Solving Problems with Media Jams 123
Solving Other Problems 126
Solving Problems with Printing Quality 133
Status, Error, and Service Messages 140
Standard Status Messages 140
Error Messages 141
Service Messages 145
Additional Assistance 146
10 Installing Accessories ................................................................................. 147
Introduction 148
Antistatic Protection 149
Dual In-Line Memory Module (DIMM) 149
Basic Functionality 150
Installing a DIMM 150
Duplex Option 153
Kit Contents 153
Installing the Duplex Option 153
Optional Lower Feeder Unit and Tray 2 156
Kit Contents 156
Installing the Lower Feeder Unit 157
Installing an Internal Hard Disk 160
11 Repacking the Printer .................................................................................. 163
Storing the Printer 164
Relocating Your Printer 164
Repacking the Printer 165

Contents v
English
What’s Involved? 166
A. Turn off the Printer, Unplug the Power Cord, and Remove the Interface
Cables 166
B. Remove the Media and the Tray 1 Media Support 167
C. Remove the Options (if Attached) 167
D. Remove the Waste Toner Bottle, Plug the Openings, and Dispose of It
According to Your Local Regulations 170
E. Remove the OPC Drum Cartridge 170
F. Remove the Transfer Belt 172
G. Repack the Printer for Shipment 173
H. Repack the OPC Drum and Transfer Belt Unit for Shipment 174
Reinstalling the Printer 175
Reinstalling a Transfer Belt Unit 176
A Technical Specifications ............................................................................. 177
Requirements 178
Space Requirements 178
Location Requirements 180
Interface Panel 181
Power Requirements 182
ENERGY STAR Compliance 183
Engine and Controller Specifications 184
Engine 184
Print Speed—Simplex 184
Print Speed—Autoduplex 184
General 185
Controller 185
Electrical 187
Hazardous Chemical Substance Reporting 189
Physical 189
Consumable Life Expectancies 190
Plain Paper 191
Special Media 191
Regulatory Compliance
Safety Information 192
For Norway Users 196
For Finland, Sweden Users 196
Warning and Precaution Symbols 197
Meaning of Symbols 197
Working Safely with Your Laser Printer 200
Index ..................................................................................................................... 203

English
Software
Installation

Software Utilities CD-ROM8
English
Software Utilities CD-ROM
If you followed all the steps in the Installation Guide that came with your
printer, then the printer is properly set up, connected to your computer,
plugged in, turned on, and ready to receive the system software, drivers, and
utilities on the Software Utilities CD-ROM.
Put the CD-ROM in your computer’s CD-ROM drive and the AutoInstaller
begins the installation process.
Drivers and Utilities
The printer driver and additional software on the Software Utilities CD-ROM
can be installed on PC, Macintosh, and other computers using any of the
following:
Drivers and PPDs
 Manual installation instructions and additional information are included
in the magicolor 2350 Reference Guide in case you need them.
Windows Me
Windows 98
Windows XP
Windows 2000
Windows NT4
Macintosh OS 9 or X (version 10.1
or higher)
UNIX/Linux
NetWare (Versions 5 and 6)
NDPS
Drivers Use/Benefit Installation Instructions
PostScript 2/3
Drivers
Windows XP/
2000
Windows
Me/98
Windows NT4
These drivers give you
access to all of the
printer features,
including finishing and
advanced layout
“Installing Printer Drivers and Utilities,
Windows Environments—Auto-loading
Installation”on page 12.
PCL6 Drivers
Windows XP
(1200 dpi)
Windows 2000
Windows
Me/98
PCL6 allows access to
most of the features on
the printer.
Readme on the Software Utilities CD-
ROM.

Software Utilities CD-ROM 9
English
PCL5e Drivers
Windows XP
Windows 2000
Windows
Me/98
Windows NT4
PCL5e allows limited
access to features on
the printer.
Readme on the Software Utilities CD-
ROM.
You cannot install a PCL5e driver for
Windows 9x or Windows NT4 without a
Windows CD-ROM. This CD-ROM is
required so you can supply the
following files when prompted:
For PCL5 9x—ICONLIB.DDL,
UNIDRV.DLL, and UNIDRV.HLP
For PC5 NT4—RASDD.DLL,
RASDDUI.DLL, and RASDDUI.HLP.
If you install the driver and skip these
files, an error message displays at the
end of the process.
Macintosh PPDs PostScript Printer
Description (PPD) files
allow you to configure
options such as
memory and informs
the computer what
options and features
are available.
Readme on the Software Utilities CD-
ROM.
Windows PPDs These PPD files allow
you to install the printer
for a variety of
platforms, drivers, and
applications.
Readme on the Software Utilities CD-
ROM; magicolor 2350 Reference
Guide on the Documentation CD-ROM.
Linux PPDs These PPDs can be
used with third-party
Linux print filters that
use PPDs.
Readme on the Software Utilities CD-
ROM.
Drivers Use/Benefit Installation Instructions

Software Utilities CD-ROM10
English
Utilities
Utilities Use/Benefit Installation
Instructions
Status Monitor
for
Windows
This Windows utility provides
information on the status of print jobs
and alerts you if the printer is not
functioning correctly. It works with
printers connected via TCP/IP or USB.
Readme on the
Software Utilities CD-
ROM.
Crown Print
Monitor+ for
Windows
This Windows utility provides an efficient
method for transporting print jobs
directly to a KONICA MINOLTA printer
via the TCP/IP protocol.
Readme on the
Software Utilities CD-
ROM.
Download
Manager for
Windows
This utility provides the ability to
download fonts and overlays to the
printer’s hard disk. It also allows you to
download fonts to printer memory.
Readme on the
Software Utilities CD-
ROM.
Pantone Tables These tables allow you to match printed
colors to screen colors. Provided for use
with PostScript High resolution printing
(9600 x 600 dpi class).
Readme on the
Software Utilities CD-
ROM.
ICC/ICM
Profiles
These color profiles provide support for
host-based color management systems
including Microsoft ICM 2 for Windows,
Apple ColorSync, CorelDRAW, Kodak
KCMS, Adobe Photoshop 5 and others.
Readme on the
Software Utilities CD-
ROM.
Macintosh
Installer
This installer automatically places all
needed print-related components, such
as a PostScript Printer Description
(PPD) file, color profiles, and screen
fonts, in the correct locations on your
system and allows you to use your
printer with Macintosh OS 9 or X
(version 10.1 or higher).
Readme on the
Software Utilities CD-
ROM.
PageScope Net
Care
This utility, designed with administrators
in mind, is a powerful tool allowing
centralized management of network
printers. It is available for Windows and
UNIX platforms. Refer to the
PageScope Net Care chapter in the
Reference Guide or PageScope Net
Care Administrator’s Manual, both in
PDF format on the Documentation CD-
ROM.
Readme on the
Software Utilities CD-
ROM; magicolor 2350
Reference Guide on
the Documentation CD-
ROM.

Software Utilities CD-ROM 11
English
UNIX Host
Software
UNIX Host Software, compatible with a
variety of UNIX platforms, allows for the
customization of UNIX-based queues
and filters for the specific features of the
Crown printer.
Readme on the
Software Utilities CD-
ROM; magicolor 2350
Reference Guide on
the Documentation CD-
ROM.
NDPS Gateway The NetWare interface allows Netware
users to manage printers from a central
location.
Readme on the
Software Utilities CD-
ROM; magicolor 2350
Reference Guide on
the Documentation CD-
ROM.
PageScope
Network Setup
Utility
This utility provides basic configuration
functions for network printers using
TCP/IP and IPX protocols.
Readme on the
Software Utilities CD-
ROM; magicolor 2350
Reference Guide on
the Documentation CD-
ROM.
Utilities Use/Benefit Installation
Instructions

Installing Printer Drivers and Utilities, Windows12
English
Installing Printer Drivers and Utilities,
Windows Environments—Auto-loading
Installation
1Insert the Software Utilities CD-ROM in your CD-ROM drive.
 If the CD-ROM does not start automatically, double-click setup.exe
in the root directory.
2In the first window, click Printer Setup.
3Choose the method by which the PC and printer are connected.
4Follow the instructions on the screen.
5On the Printer Options screen, use the check boxes to print a test page,
make the new printer your default, set printer properties and printing
preferences, or update printer firmware (also called printer system
software).
 Be sure the check the Update Printer Firmware box. It’s very
important to update the printer firmware the first time you install the
printer.
6On the last screen, choose Finish.
This returns you to the Main Menu screen where you can register your
printer, review driver or utility documentation, or purchase supplies online.
When you are finished, exit from the Installer.
7When the system software installation is complete, remove the CD-ROM
from your CD-ROM drive and store it in a safe place.
Installing Printer Drivers and Utilities,
Windows Environments—Manual
Installation
Manual installation instructions are included in the magicolor 2350 Reference
Guide. Refer to Section 2, “Installing Printer Software, Drivers, and PPDs”for
complete instructions.
 Arabic and Hebrew versions of the drivers and utilities must be
installed manually.

Installing Printer Drivers and Utilities, Macintosh 13
English
Installing Printer Drivers and Utilities,
Macintosh Environments
Some Notes to Consider
In the following sections, we assume that you are installing the software
for the first time.
The current version of Macintosh OS X has limited support for PPD
(PostScript Printer Description) files. Although KONICA MINOLTA printers
can be used with Macintosh OS X, not all advanced printing features are
available. Advanced printing features are still available under Macintosh
OS 9.
You can connect to your printer by
A USB cable
A crossover Ethernet cable
Ethernet patch cables and an Ethernet hub
Macintosh—PPDs
We developed a PostScript Printer Description (PPD) file for the magicolor
2350. This PPD works with the Macintosh Operating System’s PostScript
printer driver (LaserWriter) to provide support for the features on the
magicolor 2350, such as print resolution and media sizes, and optional
features such as duplexing and proof-then-print.
Macintosh OS 9—PPDs and Utilities Installation
OS 9 Step 1. Software Installation
aInsert the Software Utilities CD-ROM in your Macintosh’s CD-ROM
drive.
If necessary, double-click the CD-ROM icon on your Macintosh
desktop.
bDouble-click the Install icon.
cFollow the instructions on the screen to install the magicolor 2350
PPD and utilities.
dAfter the PPD and utilities installation is complete, choose Quit.
eWhen the system software installation is complete, remove the CD-
ROM from your CD-ROM drive and store it in a safe place.

Installing Printer Drivers and Utilities, Macintosh14
English
OS 9 Step 2. Creating a Desktop Printer
USB Connection
aPlug one end of the USB cable into the Macintosh and the other into
the printer’s USB port.
bLocate the Desktop Printer Utility.
If you cannot locate it on your Macintosh hard disk, it can be found on
your Macintosh’s system CD-ROM.
cDouble-click the Desktop Printer Utility icon to open the application.
The first window prompts you to select the type of desktop printer you
would like to create.
dSelect Printer (USB), and select OK.
eChoose the Change button in the PostScript Printer Description sec-
tion. In the resulting window, select the magicolor 2350 PPD, and
choose Select.
fChoose the Change button in the USB Printer Selection section. In the
resulting window, select the magicolor 2350, and click OK.
EtherTalk Connection
aYou can connect via Ethernet in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and
the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printer’s
Ethernet port.
bOpen the Chooser and select LaserWriter.
cWhen your printer boots up, it finds a default zone. If your network has
more than one zone and you want to use a different zone, use the
Interface/Ethernet/Ethertalk/Name and Zone menus on the printer
control panel to specify the new zone.
 The Name and Zone menus allow you to identify 1 zone with a
name up to 32 characters long. (Up to 16 characters can be
entered in each of the two menus). You cannot use these two
menus to identify two zones. Trailing spaces are not considered
part of the zone name. All standard printable ASCII characters are
valid except the @ and ' symbols. The names are case sensitive.
dChoose Create and then Set-Up.

Installing Printer Drivers and Utilities, Macintosh 15
English
LPR Connection
aYou can connect via Ethernet in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and
the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printer’s
Ethernet port.
bLocate the Desktop Printer Utility.
If you cannot locate it on your Macintosh hard disk, it can be found on
your Macintosh’s system CD-ROM.
cSelect Printer (LPR), and select OK.
dType in the IP Address and use the same address for the Queue
name. Click OK.
eChoose Create.
fName the printer with the IP Address or a descriptive name.
Macintosh OS X—PPDs and Utilities Installation
OS X Step 1. Software Installation—Automatic
aInsert the Software Utilities CD-ROM in your Macintosh’s CD-ROM
drive.
If necessary, double-click the CD-ROM icon on your Macintosh
desktop.
bDouble-click the install icon.
 The installer uses the path Hard Disk Name/Library/Printers/
PPDs/Contents/Resources/ for PPDs and the path: Hard Disk
Name/Library/Fonts/ for fonts.
cFollow the instructions on the screen to install the magicolor 2350
PPD and utilities.
dAfter the PPD and utilities installation is complete, choose Quit.
OS X Alternate Step 1. Software Installation—Manual
Manual installation instructions are included in the magicolor 2350 Reference
Guide. Refer to Section 2, “Installing Printer Software, Drivers, and PPDs”for
complete instructions.

Installing Printer Drivers and Utilities, Macintosh16
English
OS X Step 2. Creating a Printer Queue
aConnect the printer to the computer using a USB or Ethernet
connection.
For USB, plug one end of the USB cable into the PC and the other into
the matching printer port.
For Ethernet, you can connect in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and
the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printer’s
Ethernet port.
bLocate and double-click the Print Center utility to open it.
cIn the Printer List window, choose Add Printer.
dIn the resulting window, select from USB, AppleTalk, or LPR to match
your printer connection.
USB—The magicolor 2350 appears in the window.
AppleTalk (for Ethernet connection)—Select the zone and scroll
through printer choices. The magicolor 2350 appears in the choice list.
LPR—Enter the IP Address. If the “Use Default Queue on Server”box
is checked, click it to unselect it. Type in the IP Address again for the
Queue name.
eChoose the Printer Model popup menu to select the magicolor 2350
PPD, and choose Other.
fBrowse to Library/Printers/PPDs/Contents/Resources/en.lproj.
 The first two letters of the folder name are an abbreviation for
the language. If you prefer another language instead of
English, you can pick a different .lproj folder.
gSelect the magicolor 2350 PPD. Click Choose and then click Add.
The Printer List opens again.
hDouble-click on the printer you just created to open the Print Queue
window.

UNIX, NetWare, and NDPS 17
English
UNIX, NetWare, and NDPS
For UNIX, NetWare 5, NetWare 6, and NDPS installation, refer to the
magicolor 2350 Reference Guide on the Documentation CD-ROM. Section 2
of the Reference Guide, “Installing Printer Software, Drivers, & PPDs,”
includes basic information about these interfaces as well as instruction for
installation.
 For information about connecting using earlier versions of NetWare,
check the Answer Base at printer.konicaminolta.net/support.
Linux
For Linux PPD and PDQ installation, refer to the magicolor 2350 Reference
Guide on the Documentation CD-ROM. Section 2 of the Reference Guide,
“Installing Printer Software, Drivers, & PPDs,”includes basic information
about PDQ, XPDQ, CUPS, and XPP connections and instructions for
installing them.