Kontron KISS4U User manual

KISS4U
User’s Guide
PN: 930-0049-00
January 2007
Kontron America

page 2 KISS4U User’s Guide
Customer Service
Mailing Address: Kontron - United States
14118 Stowe Drive
Poway, CA 92064 USA
Tel: [phone]
Fax: [phone]
Technical Support: U.S. and Canadian Customers - 24 hours a day
Tel: [phone], option 1
Fax: [phone]
International Customers - 9am to 4pm local time
Tel: [phone]
Fax: [phone]
Visit our site at: www.kontron.com
© 2007 Kontron, an International Corporation. All rights reserved.
The information in this user’s guide is provided for reference only. Kontron does not
assume any liability arising out of the application or use of the information or products
described herein. This user’s guide may contain or reference information and products
protected by copyrights or patents and does not convey any license under the patent
rights of Kontron, nor the rights of others.
Kontron is a registered trademark of Kontron. All trademarks, registered trademarks,
and trade names used in this user’s guide are the property of their respective owners.
All rights reserved. Printed in the United States of America and Canada. This user’s
guide contains information proprietary to Kontron. Customers may reprint and use this
user’s guide in other publications. Customers may alter this user’s guide and publish it
only after they remove the Kontron name, cover, and logo.
Kontron reserves the right to make changes without notice in product or component
design as warranted by evolution in user needs or progress in engineering or
manufacturing technology. Changes which affect the operation of the unit will be
documented in the next revision of this user’s guide.

KISS4U User’s Guide page 3
Table Of Contents
Safety Instructions........................................................................................................ 7
Before You Begin......................................................................................................................7
When Working Inside a Computer ............................................................................................8
Preventing Electrostatic Discharge ...........................................................................................9
Preface.........................................................................................................................11
How to Use This Guide ...........................................................................................................11
Customer Comments ..............................................................................................................11
Advisory Conventions..............................................................................................................12
Regulatory Compliance Statements........................................................................................13
Guarantee and Warranty Policy..............................................................................................14
Guarantee ..........................................................................................................................................14
Limited Warranty................................................................................................................................14
Return Procedure...............................................................................................................................15
Limitation of Liability...........................................................................................................................15
Unpacking ...............................................................................................................................16
Chapter 1: Introduction .............................................................................................. 17
Overview .................................................................................................................................17
What’s Included..................................................................................................................................17
Optional Parts.....................................................................................................................................17
Type Label and Product Identification................................................................................................17
Product Description.................................................................................................................17
Versions of the KISS-Platform: ..........................................................................................................18
Front Side...........................................................................................................................................24
Operating Elements ...........................................................................................................................26
Interfaces on the Front Side...............................................................................................................27
Rear Panel .........................................................................................................................................28
Interfaces on the Rear Side ...............................................................................................................30
Additional Interfaces in Configurations with an SBC-board...............................................................30
Side View ...........................................................................................................................................32
Integrated Motherboard / SBC-Board......................................................................................33
Backplanes (for configurations with SBC-Boards).............................................................................34
Specifications..........................................................................................................................35
Main Specifications ............................................................................................................................35
Electrical Specifications .....................................................................................................................36
Mechanical Specifications..................................................................................................................36
Environmental Specifications.............................................................................................................36
Chapter 2: Installation ................................................................................................ 37
Overview .................................................................................................................................37
Attaching the Rubber Feet ......................................................................................................38
Removing the Drive Locking Screws.......................................................................................38
Accessing Internal Components..............................................................................................39

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Installing/Removing the Expansion Cards..........................................................................................39
Instructions for Installation in a 19” Cabinet............................................................................42
Starting Up..............................................................................................................................43
Power Cord Connection .....................................................................................................................43
Standard Interfaces – Pin Assignments..................................................................................45
COM1 / COM2 (RS232) .....................................................................................................................45
Parallel Port........................................................................................................................................45
Operating System and Hardware Component Drivers ...........................................................46
Chapter 3: Maintenance and Prevention ...................................................................47
Replacing the System’s Fans.................................................................................................47
Cleaning the Filter Mat............................................................................................................50
Replacing the Lithium Battery.................................................................................................52
Appendix A: Slide Rails (Optional) ............................................................................53
Slide Rails Accessories and Assembling................................................................................54
Mounting into an Industrial Cabinet (with Slide Rails) ............................................................55
Appendix B: Troubleshooting....................................................................................57
General Guidelines.................................................................................................................57
Troubleshooting Procedures...................................................................................................58
Common Problems.................................................................................................................59

KISS4U User’s Guide page 5
List of Figures
Figure 1: KISS Platform...............................................................................................................19
Figure 2: KISS-Platform, opened rackmount version with motherboard.....................................20
Figure 3: KISS-Platform, opened rackmount version with motherboard.....................................21
Figure 4: KISS-Platform, opened desktop version with SBC-board (KR-4201-PCI951)............22
Figure 5: KISS-Platform, opened desktop version with SBC-board (KR-4201-PCI951).............23
Figure 6: Front side (rackmount version) with closed front access door.....................................24
Figure 7: 19” rack mountable bracket with fastening screws ......................................................24
Figure 8: Front side (rackmount version) with opened front access door ...................................25
Figure 9: KISS4U with Motherboard (example) – rear side (always with 300 W PSU)...............29
Figure 10: KISS with SBC-board (example) – rear side (always with 300 W PSU)....................29
Figure 11: Tapped M4 metric holes to attach a telescope rail.....................................................32
Figure 12: Backplane (KR-4201 Series with BP10-7P7I)............................................................34
Figure 13: Backplane (KR-4201 Series with BP10-12P).............................................................34
Figure 14: KISS-Drive cage with drive locking screws................................................................38
Figure 15: Loosen the captive knurled screws............................................................................39
Figure 16: Removing the device cover........................................................................................39
Figure 17: KISS-Platform without cover......................................................................................40
Figure 18: Removing the fastening screw the card hold-down bracket.......................................40
Figure 19: Bolts and fastening point for the card hold-down bracket..........................................41
Figure 20: card hold-down bracket..............................................................................................41
Figure 21: AC-Power connection (Motherboard).........................................................................43
Figure 22: AC-Power connection (Backplane)............................................................................43
Figure 23: KISS-Platform with fan slide-in module......................................................................48
Figure 24: Side view of the fan slide-in module...........................................................................48
Figure 25: Bottom view of the fan slide-in module ......................................................................48
Figure 26: Fan case of the KISS-Platform without fan slide-in module.......................................49
Figure 27: Location of the filter mat.............................................................................................50
Figure 28: Location for filter mat holder.......................................................................................51
Figure 29: Filter mat holder with and without filter mat................................................................51
Figure 30: Attaching the inner side of the slide rail .....................................................................53
Figure 31: Kiss-Plattform with slide rail.......................................................................................53
Figure 32: Assembling of the “Slide-rails” set..............................................................................54

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KISS4U User’s Guide page 7
Safety Instructions
Before You Begin
Before handling your KISS4U, read the instructions and safety guidelines on the
following pages to prevent damage to the product and to ensure your own personal
safety. Refer to the “Advisories” section in the Preface for advisory conventions used in
this user’s guide, including the distinction between Warnings, Cautions, Important Notes,
and Notes.
Always use caution when handling or operating a computer. Only qualified,
experienced, authorized electronics service personnel should access the interior
of a computer. The power supplies produce high voltages and energy hazards,
which can cause bodily harm.
If you have any problems or questions about the unit, please contact Kontron
Post-Sales Technical Support.
WARNING
High voltages are present inside a computer chassis when the
unit’s power cord is plugged into an electrical outlet. Turn off
system power, turn off the power supply, and then disconnect
the power cord from its source before removing the chassis
cover. Turning off the system power switch does not remove
power to components.

page 8 KISS4U User’s Guide
When Working Inside a Computer
Before taking covers off a computer, perform the following steps:
1) Turn off the computer and any peripherals.
2) Disconnect the computer and peripherals from their power sources or
subsystems to prevent electric shock or system board damage. This does not
apply when hot swapping parts.
3) Follow the guidelines provided in “Preventing Electrostatic Discharge” on the
following page.
4) Disconnect any telephone or telecommunications lines from the computer.
In addition, take note of these safety guidelines when appropriate:
To help avoid possible damage to system boards, wait five seconds after turning
off the computer before removing a component, removing a system board, or
disconnecting a peripheral device from the computer.
When you disconnect a cable, pull on its connector or on its strain-relief loop, not
on the cable itself. Some cables have a connector with locking tabs. If you are
disconnecting this type of cable, press in on the locking tabs before
disconnecting the cable. As you pull connectors apart, keep them evenly aligned
to avoid bending any connector pins. Also, before connecting a cable, make sure
both connectors are correctly oriented and aligned
CAUTION
Do not attempt to service the system yourself. Follow installation
and troubleshooting instructions closely.

KISS4U User’s Guide page 9
Preventing Electrostatic Discharge
Static electricity can harm system boards. Perform service at an ESD workstation and
follow proper ESD procedure to reduce the risk of damage to components. Kontron
strongly encourages you to follow proper ESD procedure, which can include wrist straps
and smocks, when servicing equipment.
You can also take the following steps to prevent damage from electrostatic discharge
(ESD):
When unpacking a static-sensitive component from its shipping carton, do not
remove the component’s antistatic packing material until you are ready to install
the component in a computer. Just before unwrapping the antistatic packaging,
be sure you are at an ESD workstation or grounded. This will discharge any
static electricity that may have built up in your body.
When transporting a sensitive component, first place it in an antistatic container
or packaging.
Handle all sensitive components at an ESD workstation. If possible, use antistatic
floor pads and workbench pads.
Handle components and boards with care. Don’t touch the components or
contacts on a board. Hold a board by its edges or by its metal mounting bracket.
Do not handle or store system boards near strong electrostatic, electromagnetic,
magnetic, or radioactive fields.

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KISS4U User’s Guide page 11
Preface
How to Use This Guide
This guide is designed to be used as step-by-step instructions for installation, and as a
reference for operation, troubleshooting, and upgrades.
Note: Additional technical information, BIOS updates, and drivers are
available on our web site, www.kontron.com, under Technical Support.
The following is a summary of the chapter contents:
Chapter 1, Introduction, provides an overview of the KISS4U.
Chapter 2, Installation, provides instructions on preparing the KISS4U for use
and mounting it or installing it in a 19” industrial cabinet.
Chapter 3, Maintenance and Prevention, has information on replacing fans,
filters and batteries.
Appendix A, Slide Rails (Optional), provides instructions on how to install the
optionally available slide rails for use in a 19” industrial cabinet.
Appendix B, Troubleshooting, provides general troubleshooting guidelines and
steps to fix some common problems.
Customer Comments
If you have any difficulties using this user’s guide, discover an error, or just want to
provide some feedback, please send us a message using the online form under
“Contact Us” on our web site (www.kontron.com) under “Technical Support.” Detail any
errors you find. We will correct the errors or problems as soon as possible and post the
revised user’s guide in our online Support Library. Thank you.
Note: You may also use the online form on our web site to submit comments or
concerns about our products, or request technical support.

page 12 KISS4U User’s Guide
Advisory Conventions
Four types of advisories are used throughout this user’s guide to provide helpful
information or to alert you to the potential for hardware damage or personal injury. They
are Notes, Cautions, and Warnings. The following is an example of each type of
advisory. Use caution when servicing any electrical component
Note: A note is used to make helpful information stand out.
Important: An important note indicates information that is important for you to
know.
CAUTION
A CAUTION indicates potential damage to hardware and tells you
how to avoid the problem.
WARNING
A WARNING indicates the potential for bodily harm and tells you
how to avoid the problem.
Disclaimer: We have tried to identify all situations that may pose a warning or caution
condition in this user’s guide. However, Kontron does not claim to have covered all
situations that might require the use of a Caution or Warning.

KISS4U User’s Guide page 13
Regulatory Compliance Statements
This section provides the FCC compliance statement for Class A devices and Safety
Standards.
FCC Compliance Statement for Class A Devices
The product(s) described in this user’s guide has been tested and found to comply with
the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with
the user’s guide, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference,
in which case, the user will be required to correct the interference at their own expense.
You are cautioned that changes or modifications not expressly approved by Kontron
could void your authority to operate the equipment. This device complies with Part 15 of
the FCC Rules. Operation is subject to two conditions:
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference that
may cause undesired operation
Safety Standards
The product(s) described in this manual complies with all applicable European
Union (CE) directives if it has a CE marking. For computer systems to remain CE
compliant, only CE-compliant parts may be used. Maintaining CE compliance also
requires proper cable and cabling techniques. Although Kontron offers accessories, the
customer must ensure that these products are installed with proper shielding to maintain
CE compliance. Kontron does not offer engineering services for designing cabling
systems. In addition, Kontron will not retest or recertify systems or components that
have been reconfigured by customers.

page 14 KISS4U User’s Guide
Guarantee and Warranty Policy
Guarantee
A thirty day money-back guarantee is provided on all standard products sold. Special
order products are covered by our Limited Warranty, however they may not be returned
for refund or credit. EPROMs, RAM, Flash EPROMs or other forms of solid electronic
media are not returnable for credit - but for replacement only. An extended warranty is
available. Consult the factory.
Refunds
In order to receive a refund on a product for the purchase price, the product must not
have been damaged by the customer or by the common carrier chosen by the customer
to return the goods and the product must be returned complete (meaning all user’s
guides, software, cables, etc.) within 30 days of receipt and in an as-new and resalable
condition. The “Return Procedure” must be followed to assure a prompt refund.
Restocking Charges
Product returned after 30 days, and before 60 days, of the purchase will be subject to a
minimum 20% restocking charge and charges for any damaged or missing parts.
Products not returned within 60 days of purchase, or products which are not in an as-
new and resalable condition, are not eligible for a credit return and will be returned to
the customer.
Limited Warranty
Effective April 1, 1998, all products carry a 2-year limited warranty. Within 2 years of
purchase, Kontron will repair or replace, at our option, any defective product. Kontron
will service the warranty for all standard catalog products for the first two years from the
date of shipment. Please note: The 2-year warranty may not apply to special promotion
items. Please consult the factory for warranty verification.
The limited warranty is void if the product has been subjected to alteration, neglect,
misuse, or abuse; if any repairs have been attempted by anyone other than Kontron or
its authorized agent; or if the failure is caused by accident, acts of God, or other causes
beyond the control of Kontron or the manufacturer. Neglect, misuse, and abuse shall
include any installation, operation, or maintenance of the product other than in
accordance with the user’s guide.
No agent, dealer, distributor, service company, or other party is authorized to change,
modify, or extend the terms of this Limited Warranty in any manner whatsoever. Kontron
reserves the right to make changes or improvements in any product without incurring
any obligation to similarly alter products previously purchased.

KISS4U User’s Guide page 15
Return Procedure
For any Guarantee or Limited Warranty return, please contact Kontron Customer
Service at 800-480-0044 or 858-677-0877 and obtain a Return Material Authorization
(RMA) Number. All product(s) returned to Kontron for service or credit must be
accompanied by a Return Material Authorization (RMA) Number. Freight on all returned
items must be prepaid by the customer who is responsible for any loss or damage
caused by common carrier in transit. Returns for Warranty must include a Failure
Report for each unit, by serial number(s), as well as a copy of the original invoice
showing the date of purchase.
To reduce risk of damage, returns of product must be in a Kontron shipping container. If
the original container has been lost or damaged, new shipping containers may be
obtained from Kontron Customer Service at a nominal cost.
Kontron owns all parts removed from repaired products. Kontron uses new and
reconditioned parts made by various manufacturers in performing warranty repairs and
building replacement products. If Kontron repairs or replaces a product, its warranty
term is not extended.
Kontron will normally return your replacement or repaired items via ground. Overnight
delivery or delivery via other carriers is available at an additional charge.
Shipments not in compliance with this Guarantee and Limited Warranty Return Policy
will not be accepted by Kontron.
Limitation of Liability
In no event shall Kontron be liable for any defect in hardware, software, loss, or
inadequacy of data of any kind, or for any direct, indirect, incidental, or consequential
damages in connection with or arising out of the performance or use of any product
furnished hereunder. Kontron’s liability shall in no event exceed the purchase price of
the product purchased hereunder. The foregoing limitation of liability shall be equally
applicable to any service provided by Kontron or its authorized agent.
Some sales items and customized systems are not subject to the guarantee and limited
warranty. However in these instances, any deviations will be disclosed prior to sales
and noted in the original invoice. Kontron reserves the right to refuse returns or
credits on software or special order items.

page 16 KISS4U User’s Guide
Unpacking
When unpacking, follow these steps:
1) After opening the box, save it and the packing material for possible future
shipment.
2) Remove all items from the box. If any items listed on the purchase order are
missing, notify Kontron customer service immediately.
3) Inspect the product for damage. If there is damage, notify Kontron customer
service immediately. Refer to “Guarantee and Warranty Policy” for the return
procedure.

KISS4U User’s Guide page 17
Chapter 1: Introduction
Overview
What’s Included
KISS-Platform (configured as ordered)
Integrated Motherboard or SBC-board and corresponding User’s Manual and
CD-ROM with drivers
Two keys for the front door lock
Power cord
Optional Parts
Slide rails
Type Label and Product Identification
The type label of the KISS-Platform is placed on the right side of the unit.
Product designation on
the type label Product identification
KR-4101-886GV KISS with 886LCD(GV) Motherboard
KR-4101-886M KISS with 886LCD-M/ATX Motherboard
KR-4101-MB945G KISS with MBATX-945G-VGA Motherboard
KR-4201-PCI951 KISS with PCI-951 SBC-board (Single Board Computer)
Product Description
KISS is a scalable 4U (19") Platform, that can be equipped with either a motherboard or
a single board computer (SBC)-board. The KISS-Platform hardware can be flexibly
configured to customized requirements. In addition, its sturdy design and excellent
mechanical stability meets the demanding characteristics required for use in harsh
industrial environments.
The KISS-Platform is designed to be installed in 19“ racks. It is also offered in tower-
and desktop versions.

page 18 KISS4U User’s Guide
Versions of the KISS-Platform:
Rackmount version with closed
access door Tower version with closed access door Desktop version with closed access door
Rackmount version with opened
access door Tower- version with opened access door Desktop- version with opened access door
The system is equipped with five front accessible drive bays (two 3.5” and three 5.25”
bays). The operating controls of the KISS-Platform are located behind the front access
door and include an “ATX-power button” and a “Reset-button” in the standard
configuration. LED-indicators are located on the front side; for the standard version
these include the “power-LED” and “hard disk activity-LED”. Please note that versions
sold in North America come with a black front door.

KISS4U User’s Guide page 19
The system fans (2) are installed at the front side of the unit. These are attached to the
system by means of a fan slide-in module. The fan slide-in module simplifies the
installation and removal of these components, including during operation. The
washable filter mat, which protects your system against dust and dirt, is located behind
the air grills of the front access door. The outside accessible filter mat is changeable
while the KISS-Platform is powered-up. The type label is attached to the right side of
the unit.
Figure 1: KISS Platform
CAUTION
When switching on the system, make sure that the air intake and
exhaust openings are not obstructed by objects.
CAUTION
For rack and desktop versions only:
Before putting the system into operation for the first time (before
mounting/installation into an industrial cabinet), you have to open
the unit as described in "Accessing Internal Components” (page39)
and remove the drive locking screws (fig. 2, 3, 4, 5: pos.14).

page 20 KISS4U User’s Guide
1
2
5
3
13
6
10
1214
8
9
11
97
4
15
Figure 2: KISS-Platform, opened rackmount version with motherboard
Legend for figures 2 and 3:
1. Power supply unit
2. Motherboard (example)
3. Exhaust openings on the rear
side
4. Free AGP-slot (available only in
KR4101-886M)
5. Free expansion slots (depends
on system configuration)
6. Card holder
7. Card guides
8. Fan slide-in module with captive
knurled screw
9. 19” rack mountable bracket with
handle (not available for tower
and desktop version)
10.Guide openings for the cover
11.Front access door
12.Drive cage for 3x 5.25“ drive bay
and 1x 3.5“ internal drive bay
13.Drive bracket for 2x 3.5“ drive
bay
14.Drive locking screws
15.Fastening screw for the card
holder
16.External interfaces of the
motherboard
17.Grounding stud
18.Expansion card slots