KVH Industries TracPhone V11 hts User manual

The Belden Snap N Seal connectors (SNS11AS), used to
terminate RG-11 RF cables as described in your antenna
installation manual, are no longer available. KVH has
validated the PPC Belden-brand EX® series 11 universal
compression cable connectors as a suitable replacement
(see Figure 1).
Prepare your cables with the tools provided in the RG-11
crimp tool kit (KVH part no. 72-0493) to ensure that the
cables are stripped to the correct length for proper
engagement between the cable and connector (see
Figure 3). Use the Belden CST596711 cable stripper tool
(KVH part no. 19-0719) to prepare your cables, then
compress the connectors with the new VT200 compression
tool (KVH part no. 19-1141-0200) (see Figure 4). When
compression is complete, the center conductor should be
rigid. If the pin can move in or out, cable performance
may be degraded.
The EX series 11 universal connectors differ slightly
from the Snap N Seal connectors, so it is critical that
you follow the installation instructions provided at the
manufacturers website and watch the short video
demonstration: https://www.ppc-online.com/
ex-series-7-11-compression-connectors.
Be sure to adhere to the following steps, in particular:
1. After folding back your cables braid, align the
center conductor with the grooves on the new
connectors body. Then mark the cable where it
aligns with the base of the connector (see Figure 2).
2. Insert the cable into the connector. Then push
firmly, while rotating clockwise, until the
connector reaches the mark you made in step 1.
The center conductor should protrude from the
connector nut.
IMPORTANT!

The Times Microwave EZ-600-FMH-75 connectors, used
to terminate LMR-600 cables as described in your antenna
installation manual, have been replaced with the new
functionally identical EZ-600-FM-75 connectors. The new
connector version no longer requires that you trim the
braid prior to securing the ferrule. Simply slide the ferrule
over the braid, as you would have previously, to crimp the
braid beneath the ferrule (see Figure 5).

KVH, TracPhone, CommBox, IP-MobileCast, and the unique light-colored dome with dark contrasting baseplate (Reg. No. 2,864,752)
are trademarks, and mini-VSAT Broadband is a service mark, of KVH Industries, Inc. All other trademarks are property of their
respective companies. The information in this document is subject to change without notice. No company shall be liable for errors
contained herein. TracPhone V11-HTS is protected by U.S. patents #8,866,564, #9,520,637, and #9,966,648.
©2019-2020 KVH Industries, Inc., All rights reserved. 54-1289 Rev. C
This guide explains how to install the TracPhone V11-HTS mini-VSAT Broadband satellite
communications system. Operation instructions are provided in the Quick Start Guide.
To ensure a safe and effective installation, only a KVH-certified technician should install the
TracPhone system. To find a technician near you, visit www.kvh.com/wheretogetservice.
1. Inspect Parts and Get Tools ................. 3
2. Plan the Antenna Installation .............. 4
3. Plan the ICM Installation...................... 7
4. Mount the ICM ...................................... 8
5. Prepare the Antenna Site...................... 9
6. Prepare the Antenna Cables .............. 10
7. Rig and Hoist the Antenna................. 14
8. Wire the Antenna ................................ 15
9. Mount the Antenna ............................. 18
10. Prepare the Data Cable ....................... 20
11. Wire the ICM........................................ 22
12. Connect Power......................................25
13. Turn On the System .............................27
14. Update the System Software...............28
15. Customize the Web Interface..............29
16. Set Up No-Transmit Zones .................30
17. Commission the Modem .....................32
18. Test the System .....................................33
19. Configure the Network .......................34
20. Connect Voice Line Equipment..........40
21. Educate the Customer..........................41
The antenna transmits radio frequency
(RF) energy that is potentially harmful.
While the system is powered on, make
sure everyone stays more than 42 feet
(13 m) away from the antenna. As
shown in the illustration, this distance
increases to 101 feet (31 m) if a person
is more than 6.5 ft (2 m) above the
plane of the antennas base.
North/South America, Australasia:
Phone: [phone] (U.S. only)
Phone: [phone]
Email: [e-mail]
Europe, Middle East, Africa, Asia-Pacific:
Phone: [phone]
Email: [e-mail]

Be sure to read these warning and caution notices carefully to avoid injury.
Risk of Electric Shock
Potentially lethal voltages are present within the antenna and the ICM when the system is connected to
AC power. To avoid electric shock, do not enter the antennas hatch or remove the radome while the
system is powered on. Also do not open the ICM chassis enclosure for any reason; there are no
user-serviceable parts inside.
Risk of Electric Shock
If any component of the TracPhone system becomes damaged and/or no longer functions normally,
disconnect it from vessel power, secure it from unintended operation, and contact KVH Technical
Support (see Technical Support on page 1). All repairs or modifications must be performed by a
trained, KVH-certified technician. If you are a KVH-certified technician, you still must contact KVH
Technical Support prior to conducting any repairs or modifications to the equipment.
Risk of Explosion
Do not operate the ICM (or any other electrical device) in an environment where flammable gases,
vapors, or dusts are present. In addition, do not operate the ICM in an environment with a temperature
outside its 5º F to 131º F (-15º C to 55º C) temperature range.
Risk of Electric Shock
Failure to ground the TracPhone system properly to ships ground will cause an unsafe floating ground
condition, risking potentially lethal electric shock. See Connect Power on page 25 for details on the
proper grounding of the equipment.
RF Radiation Hazard
The antenna transmits up to 22 watts of radio frequency (RF) energy that is potentially harmful.
Whenever the system is powered on, make sure everyone stays more than 42 feet (13 m) away from the
antenna. The minimum safe distance increases to 101 feet (31 m) if a person is more than 6.5 feet (2 m)
above the plane of the antennas base. No hazard exists directly below the antenna.
Crushing Hazard
The antenna contains moving parts that can cause injury. Do not enter the hatch while the system is
connected to AC power.

Before you begin, follow these steps to make sure
you have everything you need for installation.
a. Unpack the box and ensure it contains
everything shown in Figure 1 and on the
Kitpack Contents List. Save the packaging.
b. Carefully examine all of the supplied parts to
ensure nothing was damaged in shipment.
c. Gather all of the following tools and
materials that you will need:
 Flat-head and Phillips-head screwdrivers
 Electric drill and 5/8" (16 mm) bit
 3.75" (95 mm) hole saw (for cable access
hole, if needed)
 5/32" hex key
 7/16" open-end torque wrench set to
20 in.-lbs (2.25 N-m)
 1/2" open-end wrench
 3/4" socket/ratchet or wrench
 1/4" socket/ratchet or nut driver
 7/16" socket/ratchet or nut driver
 3/4" socket/torque ratchet capable of
settings between 35 and 40 ft-lbs (47 and
54 N-m) of torque
 Light hammer and center punch
 Adhesive tape
 Eye protection
 Shop towels
 Silicone sealant, self-vulcanizing tape, or
equivalent
 Two 75 RF coax cables, F connectors,
and termination tools (see page 10)
 Power cable (see page 12)
 Heat gun (for heat shrink)
 Wire stripper/terminal crimper
 Forehead light
 NMEA 0183 talker and interface cable (see
page 23)
 RS422-to-USB adapter
 Isolation transformer, if required (see page 25)
 Utility knife
 Flush cutters
 File
 Ruler or tape measure
 Voltmeter
 Laptop PC with the latest TracPhone V11-HTS
ICM/antenna software downloaded from the
KVH Partner Portal (www.kvh.com/partners)

Before you begin, consider the following antenna
installation guidelines.
 Select a location that is as close as possible to
the intersection of the vessels centerline and
midships.
 Both service hatches should be fully
accessible for installation and service.
 Temperature must be within the operating
range (-30ºC to 55ºC (-22ºF to 131ºF)).
 Avoid placing the antenna near any magnetic
compasses or other onboard antennas to
prevent potential interference.
If available, install the antenna on a platform or
pedestal, rather than on a deck, and ensure the
diameter of the mounting surface matches the
antennas base (19.01" (48.29 cm)) (see Figure 2).
Make sure the mounting surface is flat and level
(within ±1º). Also make sure the mounting
structure is strong enough to withstand the
weight of the antenna (240 lbs (109 kg), excluding
cables) as well as other cumulative forces related
to expected operating conditions, such as ice,
snow, wash down, and maximum expected
values of pitch, roll, and wind pressure
(including gusts).
Vibration of the mounting surface should
measure less than 0.51 gRMS total, and also less
than 0.11 gRMS at the following resonant
frequencies and axes:
 14.93 Hz and 60.89 Hz in Horizontal Forward
X-Direction
 16.07 Hz and 71.02 Hz in Horizontal Side
Y-Direction
 37.7 Hz and 79.89 Hz in Vertical Z-Direction
Please consult with your shipyard to assure that
the antenna mounting surface vibration never
exceeds the above stated conditions at any time
during its life.

If a pedestal is going to be used, it must meet the
following minimum requirements. Refer to
Figure 3.
NOTE: If the pedestal exceeds 3.28 ft (1 m), braces
must be placed at 120° intervals. Sizing is based on
Structural Steel Tubing 60,000 psi (415 MPa)
minimum yield. For more details, refer to the Antenna
Pedestal Specs Wizard (go to www.kvh.com/
pedestalspecs).
Pedestal
Height
(A)
3.28 ft
1 m
6.56 ft
2 m
9.84 ft
3 m
Tube OD
(B)
9.0"
230 mm
8.0"
203.2 mm
10.0"
254 mm
Tube Wall
Thickness
(C)
0.5"
12.7 mm
Brace
Height
(D)
N/A 5.56 ft
1.7 m
7.34 ft
2.24 m
Brace OD
(E)
N/A 3.0"
76.2 mm
6.0"
152.4 mm
Brace
Thickness
(F)
N/A 0.25"
6.35 mm
0.5"
12.7 mm
Brace
Angle
(G)
N/A 30°25°

Select a location that is well above any areas
accessible to passengers and crew to reduce the
risk of RF radiation exposure. (See page 1 for an
illustration of the hazard area.)
If mounting the antenna near an accessible area is
unavoidable, you may configure one or two no-
transmit zones to prevent transmissions in
hazardous directions. (See Set Up No-Transmit
Zones on page 30 for details.)
The antenna requires a clear view of the sky to
transmit and receive satellite signals (see
Figure 4). The fewer obstructions, the better the
system will perform.
Although many variables determine the exact
distance required between the antenna and
radar/high-power radio transmitters, including
transmitter beam properties and the reflective
properties of nearby surfaces, consider the
following general requirements when selecting a
safe antenna location:
 Mount the antenna as far away as possible
from the radar and any high-power radio
transmitters.
 The minimum safe distance and vertical
separation between the antenna and the radar
varies depending on the type and power level
of the radar. Using the table in Figure 5,
mount the antenna at least the minimum
distance away from the radar and maintain at
least the minimum vertical separation above/
below the radar. If mounting the antenna
directly above or below the radar, minimum
distance is 3 ft (0.9 m).
RF emissions from radars and high-power
radio transmitters may damage the antenna
or impair its performance if its improperly
positioned within the beam path.
IMPORTANT!
Radar
Type
Radar
Power
Minimum
vertical
separation
(±xxº)
Minimum
distance
away (d or e)
X-band Up to
50 KW
±15º 3 ft (0.9 m)
S-band Up to
10 KW
±20º 6 ft (2 m)
30 KW ±30º 9 ft (3 m)
50 KW ±30º 14 ft (4.5 m)

Before you begin, consider the following
installation guidelines for the ICM.
 Select a mounting location in a dry, well-
ventilated area belowdecks away from any
heat sources or salt spray.
 Temperature must be within the operating
range (-15ºC to 55ºC (5ºF to 131ºF)).
 Be sure the front panel will be easily
accessible to the user.
 Leave enough room at the rear panel to
accommodate the connecting cables.
 To use the supplied power/data cable, the
ICM must be located within 100 ft (30 m) of
the antenna. However, you can order a
1onger cable run if necessary.
 Be sure the location provides adequate Wi-Fi
reception. Do not install it in an area
surrounded by metal or near any electrical
devices that emit RF noise.