KVH Industries TracVision M5 User manual

TracVision M5/M7 User’s Guide
TracVision MultiSat Control Panel Menu
flip here to view
quick reference guide
Control Panel Configuration
TracVision M5/M7

TracVision M7 with Auto Skew
1
Important Information About Your System
Important Information About Your
TracVision®M7 System with Auto Skew
Congratulations! Your TracVision M7 system has Auto Skew
capability, which provides automatic skew angle adjustment for your
selected satellite(s), and an internal GPS antenna. These added
features are not cited in the product manuals.
You Do Not Need to Adjust the LNB Skew Angle.
Your TracVision system includes an Auto Skew mechanism, which
automatically adjusts the skew angle of the antenna’s LNB. Therefore,
disregard any instructions in the manuals that direct you to modify the
LNB’s skew angle. No manual adjustment is necessary.
TIP: For more information on how skew works, please refer to the TracVision
M7 User’s Guide.
You Do Not Need to Enter Your Latitude and Longitude.
Your TracVision M7 system includes a GPS antenna, which provides
constantly updated location information to the TracVision system.
Therefore, disregard any instructions in the manuals that direct you to
manually enter the vessel’s latitude and longitude.
54-0693 Rev. A
Note: Not all TracVison
M7 systems include Auto
Skew. If you are unsure
whether your linear
TracVision M7 system
includes automatic or
manual skew adjustment,
please refer to the
documentation supplied
with your system.

Set Sat Switch Type?
Yes Next Return
Return to "Install Satellite"
2005-2008, KVH Industries, Inc.
MultiSat Control Panel Menu Quick Reference Guide
MultiSat Control Panel Menu Quick Reference Guide
Circular or Linear?
Cir Lin Cancel
* Press any button to return
RF Flash Port Main Flash Port
Use the latest version of the KVH Flash
Update Wizard to upgrade the software
Return to
"Get Antenna
Status"
Sleep Mode On/Off
Set sleep on/off?
Yes Next Return
Update Frequency Data ‡
Sat frequency scan?
Yes Next Return
Man control antenna?
Yes Next Return
Adjust Azimuth/Elevation
Reset to factory?
Yes Next Return
Set Frequency, Symbol Rate,
FEC Code, and Network ID ‡
Set Latitude/Longitude
Set lat/long?
Yes Next Return
Current State *
Get state?
Yes Next Return
Bit Error Rate *
Get bit error rate?
Yes Next Return
Get system errors?
Yes Next Return
Errors Detected *
Antenna Software Versions *
Get version?
Yes Next Return
Antenna Serial Number *
Get serial number?
Yes Next Return
Threshold and Signal Levels *
Get thres/sig level?
Yes Next Return
LNB Skew Angle *
Get skew angle?
Yes Next Return
Min Bright Max
*************
Set Display Brightness
^RF Use Jack Main^
HALT Return
System halted
Set Instant On Mode On/Off
Set instant on/off?
Yes Next Return
Trisat Mode?
Yes No Cancel
Antenna restarted
‡ TracVision M5/M7/M9 only
Configure satellite?
Yes Next Return
Tracking <SAT NAME>
Menu
Install Satellite?
Yes Next Return
Restart Antenna?
Yes Next Return
Operations Mode?
Yes Next Return
Get antenna status?
Yes Next Return
Control antenna?
Yes Next Return
Upgrade software?
Yes Next Return
Set brightness?
Yes Next Return
Reset system to factory
default satellites/brightness ‡
Auto or Manual?
Auto Manual Cancel
Service=DIRECTV?
Yes Next Cancel
Service=DISH?
Yes Next Cancel
Service=ExpressVu?
Yes Next Cancel
Service=Custom?
Yes Next Cancel
Install Europe WB?
Yes Next Cancel
Install Europe?
Yes Next Cancel
Install Scandinavia?
Yes Next Cancel
Select Hotbird WB,
Astra1, Astra2S
Select a DIRECTV
mode
Select a DISH Network
mode
Select ExpressVu
Select 1 or 2 satellites
from the library
Select 1 or 2 satellites
from the library
Manual
Satellite
Switching
Automatic
Satellite
Switching
Select Hotbird,
Astra1, Astra2S
Select Hotbird WB,
Sirius, Thor

KVH Part # 54-0419-02 Rev. D
© 2007-2009, KVH Industries, Inc., All rights reserved.
U.S. Patents Pending
TracVision M5/M7 User’s Guide
TracVision M5/M7
MultiSat Control Panel Configuration
User’s Guide
This user’s guide provides all of the basic information you need to
operate, set up, and troubleshoot the TracVision M5/M7 satellite
TV antenna system. For detailed installation information, please
refer to the TracVision M5/M7 Installation Guide.
Please direct questions, comments, or suggestions to:
KVH Industries, Inc. KVH Europe A/S
50 Enterprise Center Kokkedal Industripark 2B
Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]
E-mail: [email protected] E-mail: [email protected]
Internet: www.kvh.com Internet: www.kvh.com
If you have any comments regarding this manual, please e-mail
them to [email protected]. Your input is greatly appreciated!

TracVision and KVH are registered trademarks of KVH Industries, Inc.
The unique light-colored dome with dark contrasting base is a registered trademark of KVH Industries, Inc.
DVB (Digital Video Broadcasting) is a registered trademark of the DVB Project.
DIRECTV is an official trademark of DIRECTV, Inc.
DISH Network is an official trademark of EchoStar Communications Corporation.
ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services.
All other trademarks are the property of their respective owners.

Table of Contents
TracVision M5/M7 User’s Guide
i
Table of Contents
1Introduction
Using this Manual..............................................................................3
System Overview...............................................................................5
Circular and Linear Versions..............................................................8
2Operation
Receiving Satellite TV Signals.........................................................13
Turning the System On/Off..............................................................14
Changing Channels and Switching Between Satellites
(Circular Versions)...........................................................................15
Changing Channels and Switching Between Satellites
(Linear Versions)..............................................................................21
Receiver Requirements ...................................................................24
Product Care....................................................................................26
3 Settings
Updating Latitude and Longitude Data............................................29
Displaying the Calculated Skew Angle............................................30
Adjusting the Skew Angle (Linear Versions)....................................31
Setting Sleep Mode .........................................................................35
Setting Instant On............................................................................36
Adjusting Display Brightness...........................................................37
DISH Network/ExpressVu Setup......................................................38
DIRECTV Dual-Sat Mode Setup........................................................44
Circular Custom Dual-Sat Setup......................................................45

Table of Contents
TracVision M5/M7 User’s Guide
ii
3 Settings (Continued)
European Tri-Sat Mode Setup..........................................................48
Linear Dual-Sat Mode Setup............................................................50
Selecting Automatic or Manual Satellite Switching.........................53
Resetting to Factory Default Settings..............................................54
Restarting the TracVision System....................................................55
4 Troubleshooting
Five Simple Checks..........................................................................59
Troubleshooting Matrix....................................................................60
Causes and Remedies for Operational Issues..................................61
Technical Support............................................................................65
A Advanced Settings and Functions
Manually Controlling the Antenna....................................................69
Updating Satellite Frequency Data ..................................................70
Configuring Satellite Settings..........................................................72
Displaying Software Version Information.........................................73
Displaying the Antenna Serial Number............................................74
B Position Grids
European Position Grid.....................................................................77
North American Position Grid...........................................................78
C Wiring Diagrams
Wiring Diagram for One or Two Receivers.......................................81
Wiring Diagram for Three or Four Receivers
(Circular Versions)*..........................................................................82
Wiring Diagram for Three or Four Receivers
(Linear Quad-output Versions).........................................................83

TracVision M5/M7 User’s Guide
1
Chapter 1 - Introduction
1. Introduction
This chapter provides a basic overview of this manual and your
TracVision system.
Contents
Using this Manual..............................................................3
System Overview...............................................................5
Circular and Linear Versions..............................................8

TracVision M5/M7 User’s Guide
3
Chapter 1 - Introduction
Using this Manual
This manual provides complete operation, setup, and troubleshooting
information for your TracVision system, as well as wiring diagrams
for various TracVision M5/M7 system configurations.
Who Should Use This Manual
The user should refer to the “Operation” chapter to learn how to
operate the system.
The user, installer, or servicing technician should refer to the
“Settings” chapter for information on configuring the system and the
“Wiring Diagrams” appendix for information on connecting
additional receivers.
The user and/or servicing technician should refer to the
“Troubleshooting” chapter to help identify the cause of a system
problem.
Notifications Used in this Manual
This manual uses the following notifications to call attention to
important information:
NOTE: Notes contain useful information about system settings.
TIP: Tips contain helpful information, allowing you to get the most out of
your TracVision system.
CAUTION
This is a danger, warning, or caution notice. Be sure to read
these carefully to avoid injury!
This is an important notice. Be sure to read these carefully to
ensure proper operation and configuration of your TracVision
system.
IMPORTANT!

TracVision M5/M7 User’s Guide
4
Chapter 1 - Introduction
Typographical Conventions
This manual uses the following typographical conventions:
MultiSat Control Panel (MCP) Interface Conventions
When instructions indicate to select a specific MCP menu option, press
the MCP button located directly beneath the menu option.
Figure 1-1 Example of MCP Menu Option and Corresponding Button
Related Documentation
In addition to this User’s Guide, the following documents are
provided with your TracVision system:
Text Example Description
<SAT NAME>
### Text in brackets or the pound sign (#) indicates a
variable portion of the MultiSat Control Panel
(MCP) display
Tracking DISH 119
110 Menu 61
Document Description
Installation Guide Complete product installation
instructions
Product Registration Form Details on registering the product
Warranty Statement Warranty terms and conditions
Contents List List of every part supplied in the kit

TracVision M5/M7 User’s Guide
5
Chapter 1 - Introduction
System Overview
Your TracVision M5/M7 system is a state-of-the-art, actively
stabilized antenna system that delivers live satellite TV to your
vessel’s audio/video entertainment system. A basic system is
illustrated below.
Figure 1-2 TracVision System Diagram (Typical Installation)
TIP: Receiver wiring diagrams are provided in Appendix C on page 79.
TracVision Antenna
Switchplate
Purchased Separately
Vessel Power
12 - 16 VDC
Satellite Receiver(s) TV(s)
MCP
Power
Data
Main Data
RF Data
RF

TracVision M5/M7 User’s Guide
6
Chapter 1 - Introduction
System Components
The TracVision M5/M7 system includes the following components:
Antenna Unit
The antenna unit houses the antenna positioning
mechanism, LNB (low noise block), and control
elements within a radome. Weathertight
connectors join the power, signal, and control
cabling from the belowdecks units.
Switchplate
The switchplate controls power to the antenna via
the On/Off switch.
MCP (MultiSat Control Panel)
The MCP is the system’s user interface, providing
access to the system and its functions through an
LCD with three buttons. The MCP serves as the
system’s junction box, and allows you to configure
and operate the antenna.
MAINTENANCE

TracVision M5/M7 User’s Guide
7
Chapter 1 - Introduction
System Features
Your TracVision M5/M7 system uses integrated DVB technology to
quickly acquire and track the correct satellite, switch between your
selected satellites, and send TV signals to the receiver.
In-motion Tracking
The TracVision system uses a state-of-the-art actively stabilized
antenna. Once the satellite is acquired, the antenna’s internal gyros
and control system continuously measure the heading, pitch, and roll
of your vessel, keeping the antenna pointed at the satellite at all times -
even while you’re on the move!
Satellite Tracking and Switching
Your TracVision M5/M7 system tracks your selected satellites as long
as the vessel is located within the selected satellites’ coverage area.
During installation, your TracVision system should have been set up
to track your desired satellites, allowing you to switch between them
quickly and easily.
Satellite Library
The TracVision M5/M7 system includes a pre-programmed satellite
library of the most popular satellite services, offering a wide variety of
satellite services to choose from. For complete information on the
satellite library, see Chapter 3 ”Settings” on page 27.
TIP: You can add two more satellites of your choice to the satellite library. For
complete information on adding satellites to the library, refer to the associated
Application Note on the KVH Partner Portal (KVH-authorized technicians
only).

TracVision M5/M7 User’s Guide
8
Chapter 1 - Introduction
Circular and Linear Versions
Your TracVision system is configured to receive either circularly
polarized satellite signals (e.g., North America) or linearly polarized
satellite signals (e.g., Europe or Latin America). Figure 1-3 illustrates
the difference between these two polarizations.
Figure 1-3 Polarizations of Satellite Signals
LNB Skew Angle
Since linear satellite signals are oriented in a precise cross pattern, the
TracVision antenna’s receiving element, called an LNB (low-noise
block), must be oriented in the same way to optimize reception. This
orientation adjustment is referred to as the LNB’s “skew angle.”
Figure 1-4 illustrates how skew determines the amount of a linear
signal that the LNB collects. The more signal, the better the reception.
Figure 1-4 How Skew Works
Circular Linear
Signals transmitted in two
“corkscrew” patterns, one
running clockwise and one
running counter-clockwise
Signals transmitted in vertical
and horizontal “waves” offset
exactly 90º from each other
Ideal SkewGood SkewBad Skew
= Satellite Signal = LNB "Signal Collector"

TracVision M5/M7 User’s Guide
9
Chapter 1 - Introduction
The correct skew setting varies depending on your geographic
location, since the orientation of your antenna to the satellite changes
as you move. For example, if your antenna is tracking the PAS 9
satellite for Sky Mexico programming, the ideal skew setting ranges
from +30 to +70, depending upon your location within the satellite’s
coverage area (see Figure 1-5).
Figure 1-5 Approximate Skew Settings for the PAS 9 Satellite
For complete details about adjusting the LNB’s skew, see “Adjusting
the Skew Angle (Linear Versions)” on page 31.
+70
+65
+60
+55
+50 +45 +40 +35 +30

TracVision M5/M7 User’s Guide
11
Chapter 2 - Operation
2. Operation
This chapter explains everything you need to know to operate the
TracVision system.
Contents
Receiving Satellite TV Signals.........................................13
Turning the System On/Off.............................................. 14
Changing Channels and Switching Between
Satellites (Circular Versions) ........................................... 15
Changing Channels and Switching Between
Satellites (Linear Versions)..............................................21
Receiver Requirements...................................................24
Product Care....................................................................26

TracVision M5/M7 User’s Guide
13
Chapter 2 - Operation
Receiving Satellite TV Signals
Television satellites are located in fixed positions above the Earth’s
equator and beam TV signals down to certain regions of the planet
(not worldwide). To receive TV signals from a satellite, you must be
located within that satellite’s unique coverage area.
TIP: For your convenience, KVH provides links to several websites that offer
satellite coverage information. Simply visit our website at www.kvh.com/
footprint.
Figure 2-1 Location and Coverage Area of DIRECTV 101 Satellite
In addition, since TV satellites are located above the equator, the
TracVision antenna must have a clear view of the sky to receive
satellite TV signals. Anything that stands between the antenna and the
satellite can block the signal, resulting in lost reception. Common
causes of blockage include boat masts, trees, buildings, and bridges.
Heavy rain, ice, or snow might also temporarily interrupt satellite
signals.
Figure 2-2 Example of Satellite Blockage
Equator
TracVision
Blocked!

TracVision M5/M7 User’s Guide
14
Chapter 2 - Operation
Turning the System On/Off
You can turn the system on or off using the switchplate.
Turning On the System
Follow the steps below to turn on your TracVision system.
1. Make sure the antenna has a clear view of the sky.
2. Turn on your satellite TV receiver and TV.
3. Set the switchplate’s Power switch to the On (|)
position.
Figure 2-3 Switchplate Power Switch
4. Wait one minute for system startup.
Turning Off the System
Follow the steps below to turn off your TracVision system.
1. Set the switchplate’s Power switch to the Off (O)
position.
2. Turn off your satellite TV receiver and TV.
Avoid turning the vessel or changing channels for one minute
after turning on the system.
IMPORTANT!
MAINTENANCE
OFF
ON

TracVision M5/M7 User’s Guide
15
Chapter 2 - Operation
Changing Channels and Switching Between Satellites
(Circular Versions)
During installation, your TracVision system should have been set up
to track the satellite(s) of your choice and the channel guides for your
selected satellite service should have been downloaded.
Since some channels might be located on another satellite, changing
channels might require switching between satellites. With most
TracVision configurations, satellite switching occurs automatically
while you change channels using the primary receiver’s remote
control. Find your selected service and configuration in the following
sections for complete details.
TIP: The primary receiver is the receiver connected to the antenna’s RF1
connector.
DISH 1000 (Required for TurboHD Service)
When the TracVision M5/M7 system is configured for DISH 1000, you
can view the DISH HDTV programming for your geographic area. The
system can be configured for either DISH 1000/61 or DISH 1000/129
use.
Figure 2-4 DISH 1000 Configurations
During installation, your TracVision system should have been set to
the DISH 1000 configuration that best suits your geographic location
(see Figure 2-5) and local channels requirements. If you change
satellite coverage areas, refer to “DISH Network/ExpressVu Setup”
on page 38 to change your DISH 1000 configuration.
Figure 2-5 Regional DISH 1000 Configuration Recommendations
Configuration Satellites Tracked
DISH 1000/61 DISH 110, 119, and 61
DISH 1000/129 DISH 110, 119, and 129
= DISH 61 Satellite Recommended
= DISH 129 Satellite Recommended

TracVision M5/M7 User’s Guide
16
Chapter 2 - Operation
DISH 1000 Automatic Mode - Preferred for One or Two Receivers
The antenna switches between satellites automatically as you change
channels using the primary receiver’s remote control. The primary
receiver is the receiver connected to RF1 (see Figure 2-6 and
Figure 2-7). If an optional secondary receiver is connected, you can use
its remote control to switch between the channels on the currently
selected satellite.
Figure 2-6 DISH 1000 Automatic Mode - Receiver Controls
Figure 2-7 DISH 1000 Automatic Mode - MCP Displays
RF2
Secondary
Receiver
(optional)
Changes
channels on
current satellite
RF2
Automatically
switches
satellites/channels
MCP
Primary Receiver
Grounding
Block
RF1
Switchplate
RF1
Antenna
Tracking DISH 119
110 Menu 61
Available Satellites
(Buttons Not Used)
Satellite Being
Tracked
DISH 1000/61
Tracking DISH 119
110 Menu 129
DISH 1000/129
OR
Available Satellites
(Buttons Not Used)
Satellite Being
Tracked