Kwikset Smartcode 914 User manual

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Begin with your smart home app
If you will be using a smart home app with your lock, download the app and set up
your controller or hub before proceeding further with lock installation.
A
N (2x)
A
A
B
B
B
AB
If drilling a new door, use the supplied template and the complete
door drilling instructions available at kwikset.com/doorprep
13/8" –2"
35 – 51 mm
A B
C
D
Is the door edge chiseled?
Is the D-shaped hole centered in the door hole?
Which latch are you installing?Hold the latch in front of the door hole, with the latch
face lush against the door edge.
1"
25 mm
YES
YES
NO
NO
Use latch “A”. If the
latch bolt is not already
extended, extend the
latch bolt as shown.
No adjustment is required.
Proceed to next step.
D-shaped hole D-shaped hole
Rotate latch face as
shown to extend latch.
UP is
on top.
UP is
on top.
wood
block
Use latch “B” (not
included). If the latch
bolt is not already
extended, extend the
latch bolt as shown.
Latch “A” Latch “B”
door frame
EInstall the strike on the door frame.
Make sure the hole in the door frame is drilled a
minimum of 1" (25 mm) deep.
or
chiseled not
chiseled
or
1
2
3
Prepare the door and check dimensions
Install the latch and strike
or
23/8" or 23/4"
60 or 70 mm
backset
Measure to conirm that the backset is
either 23/8" or 23/4" (60 or 70 mm).
Measure to conirm that the hole
in the door edge is 1" (25 mm).
Measure to conirm that the door is between
13/8" and 2" (35 mm and 51 mm) thick.
Remove your existing deadbolt
from your door.
C D E F
B
Latch
“B” is not included.
If needed, please contact
Kwikset to order a drive-in
latch for your lock.
Strike
C
Keys
E
A
B
Exterior Assembly
Adapter
Ring
D
Mounting
Plate
Parts List
Fasteners
Interior Assembly
SmartKey
Tool
H
M
F
K
L
G
Measure to conirm that the hole in the door is either
21/8" (54 mm) or 11/2" (38 mm).
or
21/8"
54 mm
11/2"
38 mm
Note: Additional door
preparation may be
required for doors with
11/2" (38 mm) holes.
Consult the deadbolt
drilling instructions at
kwikset.com/doorprep
AMake sure your door is compatible. If you have a standard deadbolt mounted
separately from the handle below it, your door is compatible.
Mortise
Lock
Not CompatibleNot Compatible
Rim
Lock
Compatible Not Compatible
Integrated
Interior
03809 46780
N Q
S
P
48654 64109
T
V
49191
U
S (2x) C
Q (2x)
Longer screws
install closest to
the door jamb.
N P SQ
actual
size
66863001
Rev 02
ZigBee
Installation and User Guide
Kwikset
1-866-863-6584
www.kwikset.com
Batteries
ENGLISH
Required tools
Ruler
Hammer Wood block Chisel
Phillips head screwdriver
Additional Tools (depending on application)
W

2 / 4
21/8"
54 mm
11/2"
38 mm
K
W
actual
size
T
K
Green: Door handing was
successful. Proceed to next step.
Red: Door handing was
unsuccessful. Make sure the lock
interior and batteries are correctly
installed. Perform step 6B again.
If the bolt does not move,
make sure the batteries
are correctly installed, and
perform step 6B again.
What is the diameter of the hole in the door?
Install 4 AA batteries in the battery pack. With the door open, press and HOLD the
Lock button while installing the battery pack.
Hold the button until the latch bolt
starts moving on its own.
The latch will retract and extend to learn the orientation of the door.
The Status LED will indicate success or failure.
Locate the screws for step 4C and keep them within reach.
Install the exterior keypad and mounting plate.
A
A B C
D
B
C
Diameter is 21/8"
(54 mm)
Diameter is 11/2"
(38 mm)
or
“D” is required for installation.
Install “D” on “F”.
“D” is not needed for
installation. Discard “D”. The cable goes
underneath the latch.
Support the exterior
assembly during mounting
plate installation.
Route the cable
through the center
hole, then push it into
the bottom hole.
Insert the key and
test the latch. If the
latch does not extend
or retract smoothly,
adjust the screws (T).
Remove the key when
inished, and make
sure the latch bolt
is fully extended.
Keep parallel to the
edge of the door.
Tighten
screws evenly.
a
c
b
d
Note: The latch
bolt will only
retract half way.
Ensure correct polarity.
For best results, use
new, non-rechargeable
Alkaline batteries only.
U
actual
size
U
(2x)
Remove the interior cover and battery pack from the interior assembly. Install the interior assembly onto the mounting plate.
A B
a
c
b
d
Make sure the turnpiece is
in the vertical position.
Make sure
turnpiece shaft is
rotated as shown.
Do not install
batteries
until step 6.
Ensure tight cable
connection.
Lay the excess cable
lat inside the bottom of
the interior housing.
align
L
a
c
b
d
bottom
hole
M
L
LL
K
D
D
F
F
G
TT (2x)
T
E
4Install the exterior keypad
5Install the interior assembly
6Install the batteries and perform the door handing process
This step will teach your lock the orientation of your door and is crucial to lock operation.

3 / 4
1x
green
3x
red
Initiate the pairing process through
your smart home system (either
through your smart home app, at your
panel, or at your controller or hub).
Refer to your smart home system
instructions for more information.
When prompted by your smart home
system to initiate pairing at the lock, press
button “A” on the lock interior four times.
If the pairing process is successful, re-name
the lock in your system (if applicable).
If the pairing process is unsuccessful,
press button “B” nine times.
Perform steps 7A7C again.
If still unsuccessful, follow your smart home system's
instructions to remove (exclude/unpair) the lock from
any other network. Then perform steps 7A7C again.
A B C
D
Pair the lock with your smart home system
button “A” button “B”
Install the battery cover.
M
V (3x)
ab
IMPORTANT:
Remove battery
pack before
re-keying.
K
H
K
abc
Re-key the lock
to work with your
existing key. See
the supplied
SmartKey Re-key
instructions for
more information.
Reinstall
battery
pack.
Optional: Re-key the lock.
A B
It is recommended that you add and delete all user codes through your smart home system.
If your system does not allow this, codes may be added directly to the lock as shown here.
One green lash with one beep Three red lashes with three beeps
or
Make sure the door is open.
Press the Program button once.
BPress the Lock button once. D
What lights and sounds does the lock produce?
E
Enter a new user code. A total of 30
user codes may be programmed.
C
Each user code
must be a unique
code between
4 and 8 digits,
depending on
your smart home
system.
Programming was successful. Programming was unsuccessful.
*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.
Programming information
Mastercode: For enhanced security, a
mastercode may be used when adding
and deleting user codes. For more
information about the mastercode,
download the SmartCode 914
Programming and Troubleshooting
Guide at www.kwikset.com.
Programming Timeout: During
programming, if no button is pressed
for ive seconds, the system will time
out (indicated by three beeps and a red
lashing keypad), and you will need to
restart the procedure.
With the door open, press the Lock
button. Conirm that the door locks.
Enter the user code(s) added
in the previous step. Conirm
that the door unlocks.
Close the door. Press the Lock
button. Conirm that the door
locks smoothly without error.
If your does not lock smoothly,
make sure you replaced your
previous latch and strike with
those supplied in the box.
If you still experience locking
errors, call Kwikset Support to
order a Warped Door Service Kit.
Kwikset Support: 18668636584
A
A B C D
Move swiftly through
programming, as the
system will time out if
no button is pressed
for ive seconds.
Make sure the user code is
not a duplicate and that it
is between 4 and 8 digits
during your next attempt.
Make sure the lock has
room for an additional code.
If all user code positions
are illed, delete a code to
make room for this one.
V
actual
size
7
8
9
10
Add user codes (30 maximum)
Re-key the lock (if needed) and install the battery cover
Test the lock and check door alignment

Alert Reason Solution
Keypad lashes red once with
one beep*. One incorrect code entered. Re-enter code.
Keypad lashes red three
times with three beeps*.
No user code programmed. Program at least one user code.
Programming timeout after ive
seconds. Attempt programming procedure again.
Unsuccessful programming.
Keypad lashes red 15 times
with 15 beeps*
Three incorrect codes entered
within one minute.
Re-enter code after 60 second keypad
lockout.
Keypad lashes red with fast
beeping sound for three to
four seconds.
Low battery. Replace batteries.
Keypad lashes red with
continuous beeping sound
for two seconds.
Door jammed while attempting
to lock.
Manually re-lock door. If needed,
reposition strike.
Lock beeps continuously. Interior assembly is
disconnected from exterior.
Remove battery pack, reconnect the interior
to the exterior, then reinstall battery pack.
*Beeping sound will only be heard if switch #3 is on.
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Removing the lock from the network
Press button “B” on the lock interior nine times.
© 2017 Spectrum Brands, Inc.
1. Read all instructions in their entirety.
2. Familiarize yourself with all warning and caution statements.
3. Remind all family members of safety precautions.
4. Protect your user codes and mastercode.
5. Dispose of used batteries according to local laws and regulations.
CAUTION: Prevent unauthorized entry. Since anyone with access to the back panel
can change the user codes, you must restrict access to the back panel and routinely
check the user codes to ensure they have not been altered without your knowledge.
The use of a mastercode can help protect your system’s settings.
WARNING: This Manufacturer advises that no lock can provide complete security
by itself. This lock may be defeated by forcible or technical means, or evaded by
entry elsewhere on the property. No lock can substitute for caution, awareness of
your environment, and common sense. Builder’s hardware is available in multiple
performance grades to suit the application. In order to enhance security and reduce
risk, you should consult a qualiied locksmith or other security professional.
Network Information Important Safeguards
ZigBee System Notes
ZigBee is a “Wireless mesh network,” and results may vary based on building construction and
communication path, with 35+ feet being typical installed distance in a standard home environment and
250 feet+ when the lock has a clear line of sight with the smart home controller or hub. It may be necessary
to install additional ZigBee devices to enhance the communication path between the lock and controller/
hub for a more robust ZigBee network.
If no button is pressed for ive seconds, the system will time out, and
you will need to restart the procedure.
1 Keep door open.
Press Program
button once.
5 Re-enter user code. 6 Press Lock
button once. If unsuccessful
Make sure to enter
the same valid code
in steps 3 and 5.
Test code
While the door is
open, test the user
code to make sure
it no longer unlocks
the door.
2 Press Lock
button once.
4 Press Lock
button once.
3 Enter user code
to be deleted.
SmartCode at a Glance
Deleting a single user code (manually at the lock)
Note: All codes may be deleted at once if the mastercode is enabled. For more information about the
mastercode, consult the SmartCode 914 Programming and Troubleshooting Guide at www.kwikset.com.
Reference Guide
Exterior
Back
panel
Program
button
Status
LED
Switches
Turnpiece
shaft
Note: When the cover is removed,
the turnpiece shaft can be used to
manually lock and unlock the door.
These features can be adjusted in some smart home apps.
Interior (cover removed)
Switches and Status LED colors Troubleshooting
Switch Function
1Door lock status LED blinks every 6
seconds
2
Lock automatically re-locks door 30
seconds after unlocking. Disabled if no
codes are programmed.
3 Audio
4 Not used.
Color Lock Status
Blinking green Unlocked
Blinking amber Locked
Blinking red Low battery
Solid red
Door handing process
did not work properly.
See the online
Programing and
Troubleshooting Guide.
1 2 3 4
On
Switches
Status
LED
O
System Alerts
Factory Reset
A factory reset will delete all codes associated with the lock,
and it will remove it from your smart home system.
Status
LED
1 Remove
battery pack.
2 Press and HOLD the Program
button while reinserting
the battery pack.
Keep holding the button for 30
seconds until the lock beeps
and the status LED lashes red.
Keypad
Lock
button
Keyway
SmartKey
tool hole
Button “A” Button “B”
3 Press the Program button
once more. When the LED
lashes green and you
hear one beep, the lock
has been reset.
4 Perform the door handing process again
to teach the lock the orientation of the
door, pair the lock with your smart home
system, and add user codes to your lock.
A complete SmartCode 914 Programming and
Troubleshooting Guide is available at www.kwikset.com.