manuals.online logo
Brands
  1. Home
  2. •
  3. Brands
  4. •
  5. Kwikset
  6. •
  7. Lock
  8. •
  9. Kwikset Smartcode 914 Operating instructions

Kwikset Smartcode 914 Operating instructions

Other manuals for Smartcode 914

8

Other Kwikset Lock manuals

Kwikset OBSIDIAN Operating instructions

Kwikset

Kwikset OBSIDIAN Operating instructions

Kwikset SmartCode Series Assembly instructions

Kwikset

Kwikset SmartCode Series Assembly instructions

Kwikset SMARTCODE 915 User manual

Kwikset

Kwikset SMARTCODE 915 User manual

Kwikset Smartcode 914 User manual

Kwikset

Kwikset Smartcode 914 User manual

Kwikset Halo Touch User manual

Kwikset

Kwikset Halo Touch User manual

Kwikset Smartcode 914 User manual

Kwikset

Kwikset Smartcode 914 User manual

Kwikset SMARTCODE 916 User manual

Kwikset

Kwikset SMARTCODE 916 User manual

Kwikset PL1 User manual

Kwikset

Kwikset PL1 User manual

Kwikset OBSIDIAN User manual

Kwikset

Kwikset OBSIDIAN User manual

Kwikset Powerbolt 240 User manual

Kwikset

Kwikset Powerbolt 240 User manual

Kwikset Signature Series Tustin 788TNL LH 3 User manual

Kwikset

Kwikset Signature Series Tustin 788TNL LH 3 User manual

Kwikset Signature Series Austin 788AUL LH 11P User manual

Kwikset

Kwikset Signature Series Austin 788AUL LH 11P User manual

Kwikset SmartCode 909 User manual

Kwikset

Kwikset SmartCode 909 User manual

Kwikset Kevo Convert User manual

Kwikset

Kwikset Kevo Convert User manual

Kwikset 24896/04 User manual

Kwikset

Kwikset 24896/04 User manual

Kwikset SmartKey Series User manual

Kwikset

Kwikset SmartKey Series User manual

Kwikset Smartcode 914 User manual

Kwikset

Kwikset Smartcode 914 User manual

Kwikset HomeConnect 620 User manual

Kwikset

Kwikset HomeConnect 620 User manual

Kwikset Deadbolt Series User manual

Kwikset

Kwikset Deadbolt Series User manual

Kwikset Smartcode 915 User manual

Kwikset

Kwikset Smartcode 915 User manual

Kwikset Aura User manual

Kwikset

Kwikset Aura User manual

Kwikset 985 User manual

Kwikset

Kwikset 985 User manual

Kwikset 48803 / 01 BP User manual

Kwikset

Kwikset 48803 / 01 BP User manual

Kwikset SMARTKEY User manual

Kwikset

Kwikset SMARTKEY User manual

Popular Lock manuals by other brands

Magic 105 manual

Magic

Magic 105 manual

Gantner GAT NET.Lock 7020 System Installation, configuration & operation

Gantner

Gantner GAT NET.Lock 7020 System Installation, configuration & operation

Dorma Studio Classic Installation instruction

Dorma

Dorma Studio Classic Installation instruction

Securam ECSL-601 quick start guide

Securam

Securam ECSL-601 quick start guide

Sudhaus 3003 operating manual

Sudhaus

Sudhaus 3003 operating manual

Safety 1st 48517 user guide

Safety 1st

Safety 1st 48517 user guide

Pado FDS-10 user manual

Pado

Pado FDS-10 user manual

Esco systeQ Series installation instructions

Esco

Esco systeQ Series installation instructions

COMPX National D8951 instruction sheet

COMPX

COMPX National D8951 instruction sheet

secureo Key Box instruction manual

secureo

secureo Key Box instruction manual

Stock Loks C8713 instruction sheet

Stock Loks

Stock Loks C8713 instruction sheet

COMPX 1T-058 Information

COMPX

COMPX 1T-058 Information

Auslock T11 user manual

Auslock

Auslock T11 user manual

Stealth SAFES ShadowVault Instructions & Troubleshooting

Stealth SAFES

Stealth SAFES ShadowVault Instructions & Troubleshooting

Knox KeySecure 5 Admin & user guide

Knox

Knox KeySecure 5 Admin & user guide

Metra Electronics Door Access Terminal Combo Technical manual

Metra Electronics

Metra Electronics Door Access Terminal Combo Technical manual

Kilitronik miniK10m operating manual

Kilitronik

Kilitronik miniK10m operating manual

Ingersoll-Rand SCHLAGE Everest Service manual

Ingersoll-Rand

Ingersoll-Rand SCHLAGE Everest Service manual

manuals.online logo
manuals.online logoBrands
  • About & Mission
  • Contact us
  • Privacy Policy
  • Terms and Conditions

Copyright 2025 Manuals.Online. All Rights Reserved.

©2015 Spectrum Brands, Inc.
Programming and Troubleshooting Guide
Mastercode 2
Troubleshooting: Installation 8
Troubleshooting: Door Jamming and Door Handing 9
Troubleshooting: Keypad 13
Troubleshooting: Smart Home Systems 14
Troubleshooting: Battery 16
Battery FAQ 17
©2015 Spectrum Brands, Inc.
61883 / 01
1 / 17
Technical Support
1-866-863-6584
www.kwikset.com
1
3
2
4
5
6
7
©2015 Spectrum Brands, Inc.
Mastercode
Programming timeout: If no button is pressed for ve seconds, the system will time out
(indicated by three beeps and a red ashing keypad), and you will need to restart the procedure.
1. Keep door open. Press and HOLD the Program button until the keypad
ashes green (about 5 seconds).
2. Enter new Mastercode.
3. Press Lock button once.
4. Re-enter Mastercode.
5. Press Lock button once.
If programming is successful, the keypad will flash green once with
one beep.
If programming is unsuccessful, the keypad will ash red three times
with three beeps. Make sure the Mastercode has not already been
programmed. Attempt the procedure again, making sure to enter the
same new Mastercode in step 2 and 4.
6. Make sure switch #3 is on, and press the Program button once. If you
hear three beeps and see the keypad ash green, the Mastercode is
enabled.
Note: The lock will time out after ve seconds.
Using a Mastercode is an optional, added-security measure. It is not enabled by default. A Mastercode is
used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed
as a user code, though this is not recommended). The Mastercode must be 4-8 digits.
©2015 Spectrum Brands, Inc.
61883 / 01
2 / 17
Technical Support
1-866-863-6584
www.kwikset.com
1
A
B
About the Mastercode
Enabling and Setting the Mastercode
©2015 Spectrum Brands, Inc.
1. Keep door open. Press the Program button once. The keypad will ash
green and you will hear three beeps.
2. Enter Mastercode.
3. Press Lock button once.
4. Enter new user code.
5. Press Lock button once.
If programming is successful, the keypad will flash green once with
one beep.
If programming is unsuccessful, the keypad will ash red three times with
three beeps. Make sure the user code is not a duplicate and that it is
between 4 and 8 digits during your next attempt. Make sure the lock has
room for an additional code. If all user codes are lled, delete a code to make
room for this one. Make sure to enter a valid Mastercode in step 2.
6. While the door is open and locked, test the user code to make
sure it unlocks the door.
The procedure for adding user codes is different when the Mastercode is enabled. For instuctions on how
to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with
your lock.
©2015 Spectrum Brands, Inc.
61883 / 01
3 / 17
Technical Support
1-866-863-6584
www.kwikset.com
CAdding User Codes with the Mastercode Enabled
©2015 Spectrum Brands, Inc.
1. Keep door open. Press the Program button once. The keypad will ash
green and you will hear three beeps.
2. Press Lock button once.
3. Enter Mastercode.
4. Press Lock button once.
5. Enter user code to be deleted.
6. Press Lock button once.
7. Re-enter user code to be deleted.
8. Press Lock button once.
Procedure continued on next page
©2015 Spectrum Brands, Inc.
61883 / 01
4 / 17
Technical Support
1-866-863-6584
www.kwikset.com
DDeleting a Single User Code with the Mastercode Enabled
©2015 Spectrum Brands, Inc.
If programming is successful, the keypad will flash green once with
one beep.
If programming is unsuccessful, the keypad will ash red three times with
three beeps. Make sure to enter the same valid code in steps 5 and 7.
Make sure to enter a valid Mastercode in step 3.
9. While the door is open and locked, test the user code to make sure it
no longer unlocks the door.
1. Keep door open. Press the Program button once. The keypad will ash
green and you will hear three beeps.
2. Press Lock button once.
3. Enter Mastercode.
4. Press Lock button once.
5. Press “9” six times.
6. Press Lock button once.
Procedure continued on next page
©2015 Spectrum Brands, Inc.
61883 / 01
5 / 17
Technical Support
1-866-863-6584
www.kwikset.com
EDeleting All User Codes with the Mastercode Enabled
©2015 Spectrum Brands, Inc.
7. Press “9” six times.
8. Press Lock button once.
If programming is successful, the keypad will flash green once with
one beep.
If programming is unsuccessful, the keypad will ash red three times with
three beeps. Make sure to enter a valid Mastercode in step 3 during your
next attempt.
9. Press the Lock button while the door is open and unlocked. If
the latch bolt does not extend to lock, then all codes have been
successfully deleted.
©2015 Spectrum Brands, Inc.
61883 / 01
6 / 17
Technical Support
1-866-863-6584
www.kwikset.com
©2015 Spectrum Brands, Inc.
1. Keep door open. Press and HOLD the Program button until the keypad
ashes green (about 5 seconds).
2. Press Lock button once.
3. Enter Mastercode.
4. Press Lock button once.
5. Re-enter Mastercode.
6. Press Lock button once.
If programming is successful, the keypad will flash green once with
one beep.
If programming is unsuccessful, the keypad will ash red three times with
three beeps. Make sure the Mastercode has been enabled before trying
to disable it. Attempt this procedure again, making sure to enter the same
Mastercode in steps 3 and 5.
7. Make sure switch #3 is on, and then press the Program button once.
If you don’t immediately hear three beeps and see the keypad ash
green, the Mastercode is disabled.
Note: The lock will time out after ve seconds.
©2015 Spectrum Brands, Inc.
61883 / 01
7 / 17
Technical Support
1-866-863-6584
www.kwikset.com
FDisabling and Deleting the Mastercode
©2015 Spectrum Brands, Inc.
Troubleshooting: Installation
If you encounter any of the problems above, the deadbolt latch may be
installed upside down. Remove the interior assembly, mounting plate,
and exterior assembly from the door, and look at the latch inside the
door hole.
If the word “UP” is upside down and at the bottom of the latch, the latch
is installed incorrectly.
Reinstall the latch, making sure the word “UP” faces upward.
©2015 Spectrum Brands, Inc.
61883 / 01
8 / 17
Technical Support
1-866-863-6584
www.kwikset.com
2
A
B
C
The interior mounting screws are dicult to tighten.
The interior and exterior assembly won’t mount parallel to the door edge.
The interior assembly does not fit on the mounting plate.
©2015 Spectrum Brands, Inc.
Troubleshooting: Door Jamming and Door Handing
The door handing process was not executed
during installation.
Perform the door handing process in the Installation Guide.
The hole in the door is misaligned.
Disassemble the lock, and reinstall it without the adapter ring on the
exterior side of the door.
The wrong deadbolt latch is installed.
SmartCode deadbolts require a tapered latch bolt for ease of operation.
If the latch being used is from an older lock, it will likely not have a
tapered latch bolt. Remove the lock from the door, including the old
latch. Replace with the new tapered latch that came with the lock and
reinstall the lock.
The deadbolt latch and strike are misaligned,
causing the latch to bind.
Adjust the tab of the lower strike (for your knob or lever) to help align the
upper latch and strike so that the latch bolt enters the strike when the
door is locked.
The lower latch and lower strike (for your knob
or lever) are misaligned, putting too much
load on the deadbolt latch.
As a test, rotate the turnpiece on the deadbolt so the latch is retracted
(unlocked), and close the door. If you have to push, pull or lift the door to
get it to close, adjust the position of the lower strike.
©2015 Spectrum Brands, Inc.
61883 / 01
9 / 17
Technical Support
1-866-863-6584
www.kwikset.com
3
A
B
The lock jams and the turnpiece does not rotate smoothly.
The lock beeps, the keypad flashes red, and the door cannot lock.
©2015 Spectrum Brands, Inc.
The hole in the door frame for the latch bolt is
not drilled deep enough.
Make sure the hole in the door frame is drilled at least 1” (25 mm) deep.
The mounting plate is placing tension on the
torque blade.
Attempt to lock and unlock the door with the key. If it is unable to rotate,
remove the interior assembly from the mounting plate. Test the key
again. If it is still unable to rotate, loosen the screws on the mounting
plate and reposition the plate so there is no tension on the cylinder
torque blade. Make sure the latch bolt can operate smoothly with the key
and reinstall the interior assembly.
The clutch is disengaged.
Remove the battery pack. Remove the interior assembly from the
door. Verify that the lock can be operated smoothly with the key while
the interior is removed. Attempt to rotate the turnpiece on the interior
assembly to the vertical position. If it cannot rotate to the vertical position,
the clutch has become disengaged.
Place the battery cover onto the interior assembly, making sure to align
the turnpiece with the shaft. Rotate the turnpiece 180° clockwise (you
will need to use force when rotating the turnpiece, and you will hear it
click). This will re-engage the clutch.
180°
Align the turnpiece with the torque blade and reinstall the interior
assembly on the door.
©2015 Spectrum Brands, Inc.
61883 / 01
10 / 17
Technical Support
1-866-863-6584
www.kwikset.com