Kwikset HomeConnect 620 User manual

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Contemporary ContemporaryTraditional Traditional
03809* (2x)
(For Latch/
Strike Bag)
If drilling a new door, use the supplied template and the complete door drilling
instructions available at kwikset.com/doorprep
13/8" –2"
35 – 51 mm
A B
C
D
Extend the latch bolt.
Is the D-shaped hole centered in the door hole?
Install the latch.Hold the latch in front of the door hole, with the latch
face lush against the door edge.
1"
25 mm
YES NO
No adjustment is required.
Proceed to next step.
D-shaped hole D-shaped hole
Rotate latch face as
shown to extend latch.
UP is on top.
EInstall the strike on the door frame.
Make sure the hole in the door frame is drilled
a minimum of 1" (25 mm) deep.
1
2
Prepare the door and check dimensions
Install the latch and strike
or
23/8" or 23/4"
60 or 70 mm
backset
Measure to conirm that the backset is
either 23/8" or 23/4" (60 or 70 mm).
Measure to conirm that the hole in
the door edge is 1" (25 mm).
Measure to conirm that the door is between
13/8" and 2" (35 mm and 51 mm) thick.
Remove your existing deadbolt
from your door.
C D E F
B
Latch A
“B” is not included.
If needed, please contact Kwikset to
order a drive-in latch for your lock.
Keys
Exterior Assembly
Adapter
Ring
Batteries
Mounting
Plate
Parts List
For Latch / Strike
Interior Assembly
SmartKey
Tool
Measure to conirm that the hole in the door is either
21/8" (54 mm) or 11/2" (38 mm).
or
21/8"
54 mm
11/2"
38 mm
Note: Additional door
preparation may be required
for doors with 11/2" (38 mm)
holes. Consult the deadbolt
drilling instructions at
kwikset.com/doorprep
AMake sure your door is compatible. If you have a standard deadbolt mounted
separately from the handle below it, your door is compatible.
Mortise
Lock
Not CompatibleNot Compatible
Rim
Lock
Compatible Not Compatible
Integrated
Interior
door frame
46780* (4x)
(For Latch/
Strike Bag)
*Install the longer screws
closest to the door jamb.
actual size
Strike 03809
46780 68272
69316
Latch B
For Lock
03809 46780
or
or
*Use longer screws if
holes are worn out.
You will have two extra screws.
actual size
For Latch /
Strike Bag
(2x) (2x)
(2x) (2x)
68611
69940002
Rev 02
ZWave Plus™
Installation and User Guide
Kwikset
1-866-863-6584
www.kwikset.com
ENGLISH
Required tools
Ruler
Phillips head screwdriver

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Green: Door
handing was
successful.
Proceed to
next step.
Red: Door
handing was
unsuccessful. Make
sure the lock interior and batteries are
correctly installed. Perform step 5B again.
If the door handing process is still unsuccessful
after a second attempt, see the Manual
Door Handing section on page 4.
NOTE: The lock will auto-hand again
after the irst time the door is locked or
unlocked using the keypad or app. This
is to conirm the door orientation.
Status
LED
If the bolt does not move, make sure
the batteries are correctly installed,
and perform step 5B again.
Note: The latch bolt will
only retract half way.
68272
21/8"
54 mm
11/2"
38 mm
actual size
For Lock
Bag (2x)
What is the diameter of the hole in the door? Install the exterior keypad and mounting plate.
A C
Diameter is 21/8"
(54 mm)
Diameter is 11/2"
(38 mm)
or
Adaptor ring and frost guard
68780 are pre-assembled and
no changes are needed
Proceed to next step.
Remove pre-assembled adaptor
ring and frost guard 68780.
11/2" (38 mm) frost guard is
not included. If needed, please
contact Kwikset to order.
The cable goes
underneath the latch.
Support the exterior
assembly during mounting
plate installation.
Route the cable
through the center
hole, then push it into
the bottom hole.
adaptor
ring
Insert the key and
test the latch. If
the latch does not
extend or retract
smoothly,
adjust
the screws.
Remove the key
when inished,
and make sure
the latch bolt is
fully extended.
Keep parallel to the
edge of the door.
Make sure the torque blade is
centered in the mounting plate hole.
torque
blade
Tighten screws
evenly. DO NOT
over tighten screws.
a
c
b
d
Remove the mounting plate from the interior assembly.
B
68272
(2x)
3Install the exterior keypad
68780
69316
Install 4 AA batteries in
the battery pack.
With the door open,
install the battery pack to
initiate auto-handing.
The latch will retract and extend to
learn the orientation of the door.
The Status LED will indicate success or failure.
A B C D
Ensure correct polarity.
For best results, use
new, non-rechargeable
Alkaline batteries only.
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69316
(2x)
(For
Lock Bag)
Ensure the turnpiece shaft is pointing up, and remove the interior cover and
battery pack from the interior assembly.
Install the interior assembly onto the mounting plate.
A B
a
c
b
d
If the turnpiece shaft
is pointing down,
place the cover back
onto the interior
assembly and rotate
the turnpiece until
you hear it click.
You may need to
apply some force.
Once the turnpiece
shaft is correctly
oriented, remove
the cover again.
Make sure turn
piece shaft is
rotated as shown.
Do not install
batteries
until step 5.
Ensure tight cable
connection.
Lay the excess cable
lat inside the bottom of
the interior housing.
align
a
c
b
d
bottom
hole
If turnpiece shaft is not oriented
correctly, put the cover back on and
rotate the turnpiece as shown in step C.
Remove the interior
cover from the
interior assembly.
Incorrect:
Ensure you are using the correct
screws. Using incorrect screws
will damage the product.
actual size
For Lock
Bag
(2x)
4Install the interior assembly
5Install the batteries and perform the door handing process
This step will teach your lock the orientation of your door and is crucial to lock operation.
Note: the
remaining three
screws will be
used in Step 9.

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For Lock
Bag 69316
actual size
(3x)
68611
actual size
(1x)
69316 (3x)
(For Lock Bag)
When the window
is locked, you will
need to remove
the entire interior
cover and screws to
access the battery
pack and buttons.
For additional security,
you may choose to lock
the window by installing
the security screw.
The window on
the interior cover
is unlocked by
default for easier
access to the
battery pack
and buttons.
Important Information about the interior cover
Cover Installation Battery Pack Access
Install cover.
Note: You may
need to rotate
the turn piece
to align with the
turn piece shaft. turn
piece turn
piece shaft
Install screws.
abIf the window is
unlocked, slide
up the window
to access the
battery pack
and buttons.
window
68611 (1x)
(For Lock Bag)
If the window
is locked,
remove the
interior cover
and screws
to access the
battery pack
and buttons.
9Install the interior cover
With the door open, insert the key to
extend the latch. Ensure that the latch
extends smoothly.
Initiate the process to add the lock
to your system at your smart home
controller. Refer to your smart
home system instructions for more
information.
Turn the key 180° to retract the latch.
Ensure that the latch
retracts smoothly.
If prompted by your smart home
system to add the lock, press button
“A” on the lock interior one time.
The red LED will illuminate when
the lock enters Add Mode.
Close the door. Insert and rotate
the key to lock the door. Ensure
that the door locks smoothly.
At this time, you may be prompted
by your smart home system to
enter the 5-digit PIN found on
the label of the interior assembly.
If not, proceed to step D.
Turn the key 180° to retract the latch.
Ensure that the door
unlocks smoothly.
If successful, re-name the lock
in your system (if applicable).
If unsuccessful, follow your
system’s instructions to remove
the lock from the controller and
any other network, then press
button “A” on the lock one time.
Perform steps AC again.
If still unsuccessful, consult
the Programming and
Troubleshooting Guide on
the Home Connect 620 page
at kwikset.com/support.
A
A
B
B
C
C
D
D
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If your door does not lock and unlock smoothly, make sure you replaced your previous latch and strike with those supplied
in the box. If you still experience locking errors, complete the troubleshooting steps at http://bit.ly/HC620jam
or call Kwikset Support: 18668636584
SmartStart Enabled Products
SmartStart enabled
products can be added
into a Z-Wave network
by scanning the Z-Wave
QR Code present on the
product with a controller
providing SmartStart
inclusion. No further
action is required and the
SmartStart product will
be added automatically
within 10 minutes of being
switched on in the
network vicinity.
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Button “A”
3x1x
Mastercode
For enhanced security, a
mastercode may be used when
adding/deleting user codes and
adjusting lock coniguration
settings. For more information
about the mastercode,
download the Programming
and Troubleshooting Guide on
the Home Connect 620 page
at kwikset.com/support.
GREEN with ONE BEEP RED with THREE BEEPS
or
Make sure the door is open.
Press the "Program" button once.
Enter user code. A total of 250 user
codes may be programmed. Press button once.
A B C
What lights and sounds does the lock produce?
D
Programming was successful. Programming was unsuccessful.
Ensure the user code is not a duplicate, is
between 4 and 8 digits, and the irst 4 digits
are not the same as another code.
Ensure the lock has room for an additional
code. If all user code positions are illed,
delete a code to make room for the new code.
It is recommended that you add and
delete all user codes through your
smart home control system. If your
system does not allow this, codes may
be added directly to the lock as shown
here.
Programming Timeout
During programming, if no button is
pressed for ive seconds, the system
will time out (indicated by three beeps
and a red lashing Kwikset button), and
you will need to restart the procedure.
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redgreen
PIN: 12345
5-digit PIN
Ensure the user
code is not a
duplicate, is
between 4 and
8 digits, and the
irst 4 digits are
not the same as
another code.
8
6
7
Test the lock and check door alignment
Add the lock to your smart home system
Add user codes (250 max)
QR code
Ensure you are using the correct
screws. Using incorrect screws
will damage the product.
Ensure you are using the
correct screws. Using
incorrect screws will
damage the product.

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Re-key the lock to work with your existing key. See the supplied
SmartKey Re-key instructions for more information.
Note: If Auto-Lock is enabled, remove the battery pack before
re-keying your lock.
SmartKey Re-Keying
Alert Reason Solution
Keypad lashes red
three times with three
beeps*.
Incorrect code entered. Re-enter code.
No user code
programmed.
Program at least one
user code.
Programming timeout
after six seconds. Attempt programming
procedure again.
Unsuccessful
programming.
Keypad lashes red 15
times with 15 beeps*
Three incorrect codes
entered within one
minute.
Re-enter code after
60 second keypad
lockout.
Keypad lashes red
with fast beeping
sound for three to four
seconds.
Low battery. Replace batteries.
Keypad lashes red
with continuous
beeping sound for two
seconds.
Door jammed while
attempting to lock.
Manually re-lock door.
If needed, reposition
strike.
Keypad lashes red
one time for 5 seconds
and beeps.
Failed handing. Manually re-hand the
lock.
Factory Reset
A Factory Reset will delete all codes associated with the lock and the lock's network settings but will not
remove the lock from the panel. Please run the Exclusion process to properly remove this lock from the
network before performing a Factory Reset. Please use this procedure only when the network primary
controller is missing or otherwise inoperable.
Manual Door Handing
If needed, the door handing process can be initiated manually.
This is useful if the lock is being moved to a dierent door.
1. Remove battery pack. 2. Press and HOLD "Program"
button while reinserting the
battery pack.
Release button shortly
after battery pack is
installed. The status LED
will lash red and green.
3. Press
"Program"
button once
more.
4. The latch bolt will extend
and retract to learn the
orientation of the door.
The Status LED will indicate
success or failure.
Success: LED lashes green
Failure: LED remains solid
red for 5 seconds
If the Status LED indicates a failure,
see the online Programming
and Troubleshooting Guide
or call Technical Support.
©2021 Spectrum Brands, Inc. All Rights Reserved. Lake Forest, CA 92610.
1. Read all instructions in their entirety.
2. Familiarize yourself with all warning and caution statements.
3. Remind all family members of safety precautions.
4. Protect your user codes and mastercode.
5. Dispose of used batteries according to local laws and
regulations.
CAUTION: Prevent unauthorized entry. Since anyone with access
to the back panel can change the user codes, you must restrict
access to the back panel and routinely check the user codes to
ensure they have not been altered without your knowledge. The
use of a mastercode can help protect your system’s settings.
WARNING: This Manufacturer advises that no lock can provide
complete security by itself. This lock may be defeated by forcible
or technical means, or evaded by entry elsewhere on the property.
No lock can substitute for caution, awareness of your environment,
and common sense. Builder’s hardware is available in multiple
performance grades to suit the application. In order to enhance
security and reduce risk, you should consult a qualiied locksmith
or other security professional.
Important Safeguards
If unsuccessful: Make sure to enter the same valid code in steps 3 and 5.
Test code: While the door is open, test the user code
to make sure it no longer unlocks the door.
If no button is pressed for six seconds, the system will time
out, and you will need to restart the procedure.
Network Information
ZWave® System Notes
This product is a security enabled ZWave Plus product and must
be used with a Security Enabled ZWave controller to be fully
utilized. ZWave is a “Wireless mesh network,” and results may
vary based on building construction and communication path.
To assure interoperability, each ZWave product must pass a stringent
conformance test to assure that it meets the ZWave standard
for complete compliance with all other devices and controls. The
ZWave identity mark assures consumers, integrators, dealers and
manufacturers that their products will reliably perform with any
other ZWave device. And, regardless of the vendor, always powered
nodes may act as a repeater for Kwikset/Weiser/Baldwin products.
ZWave Coniguration and Association Parameters are available
on the Home Connect 620 page at www.kwikset.com.
Removing the lock from the network
Follow your smart home system’s instructions
to remove the lock from the network. When
prompted by the system, press button "A” on
the lock interior once.
Home Connect 620 at a Glance
1. Press "Program" button once. 2. Press button “A” once.
1. Press "Program"
button once.
2. Press button “A”
once.
3. Press button
“3” once.
1. Press "Program" button once.
3. Press button “4” multiple
times if needed to reach
desired state.
2. Press button “A” once.
4. Press Kwikset button once.
Reference Guide
Status LED
The Status LED blinks every 6 seconds to communicate whether
the door is locked or unlocked. This feature is on by default.
Operating Your Lock Auto-Lock
Auto-lock automatically re-locks the door after unlocking. This
feature is set to 30 seconds and is turned o by default.
Turn Auto-Lock On/OStatus LED Colors
Locking Unlocking
Change Auto-Lock Time Delay
Troubleshooting
Mute/Unmute Audio
Audio is on by default.
Deleting a single user code
Note: All codes may be deleted at once if the mastercode
is enabled. For more information about the mastercode,
consult the Programming and Troubleshooting Guide.
System Alerts
Exterior
Keypad
1-touch
locking
button
Keyway
SmartKey
tool hole
Battery
pack
"Program"
button
Status
LED
Turnpiece
shaft
Note: When the cover is
removed, the turnpiece shaft
can be used to manually
lock and unlock the door.
Interior (cover removed)
Button “A”
A complete Programming and Troubleshooting
Guide is available on the Home Connect 620
page at www.kwikset.com/support.
Press and release . Enter user code on the keypad.
Note: If you press an incorrect key,
press to clear the code
and enter your user code again.
3. Press button “2” multiple
times if needed to reach
desired state.
4. Press Kwikset button once.
4. Press numeric button once that
corresponds to desired time delay:
5. Press Kwikset
button once.
Green Keypad Buttons:
Feature is enabled.
Red Keypad Buttons:
Feature is disabled.
1. Remove battery pack. 2. Press and HOLD "Program"
button while reinserting the
battery pack.
Keep holding the button for 30
seconds until the lock beeps
and the status LED lashes red.
3. Press "Program" button once
more. LED will cycle lashing
between red and green while
the reset process is being
performed.
4. After a few seconds, the lock will initiate the door
handing process, and the latch bolt will extend and
retract to learn the orientation of the door.
NOTE: The lock will auto-hand again after the
irst time the door is locked or unlocked using
the keypad or app. This is to conirm the door
orientation.
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Status
LED
Status
LED
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Green Keypad Buttons:
Feature is enabled.
Red Keypad Buttons:
Feature is disabled.
130 sec.
260 sec. (1 min.)
3180 sec. (3 min.)
4300 sec. (5 min.)
5600 sec. (10 min.)
Blinking Green Unlocked
Blinking Amber Locked
Blinking Red Low battery
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Status
LED
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1. Press "Program" button once. 2. Press button “A” once.
1. Press "Program" button once. 2. Press Kwikset button once.
3. Enter user code to be
deleted.
4. Press Kwikset button once.
5. Re-enter user code. 6. Press Kwikset button once.
Turn Status LED On/O
3. Press button “1” multiple
times if needed to reach
desired state.
4. Press Kwikset button once.
Green Keypad Buttons:
Feature is enabled.
Red Keypad Buttons:
Feature is disabled.