
Troubleshooting
LED Display
Hot
E10
Possible Reason
E02
E32
E31
E20
This furnishing has been investigated and found suitable for public occupancies and household use.
When using an electrical furnishing, basic precautions should always be followed, including the
following:
To reduce the risk of electric shock, this furnishing has a polarized plug (one blade is wider than the
other).This plug will fit in a polarized outlet only one way. lf the plug does not fit fully in the outlet,
reverse the plug. lf it still does not fit, contact a qualified electrician to install the proper outlet.
Do not change the plug in any way.
Under any circumstances, no one should be underneath the table while the product is in operation
(connected to power). lf the product has to be serviced/repaired, the powercord must be disconnected
from the power outlet.
1. Always unplug this product from the electrical outlet before cleaning.
2. Keep all electrical components away from liquids.
3. Unplug from outlet before putting on or taking off parts.
4. Close supervision is necessary when this product is used/operated by, or near children, invalids
or disabled persons.
5. Use this product only for its intended use as described in these instructions. Do not use attachments
not recommended by the manufacturer.
6. Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been
dropped or damaged, or dropped into water. Return the product to a service center for examination
and repair.
7. Keep the cord away from heated surfaces.
8. Do not open any of the components eg. legs control unit due to the risk of electric shock.
9. Never drop or insert any object into any opening.
10. Do not use outdoors.
11. Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
12. To disconnect, remove plug from outlet.
Solution
IMPORTANT SAFETY INSTRUCTIONS
WARNING – To reduce the risk of burns, fire, electric shock, or injury to persons:
NOTE!
Over-heating motor. Machine has
been operating for 2 minutes.
Stop operating the machine for 20
minutes or unplug the power and
plug in again.
Unstable motor connection. Unplug the power, check and make
sure the connection between the
motor and the controller is secure.
Plug in the power again.
Exceeding weight capacity.
Desktop is loaded with objects
exceeding the unit's maximum
weight capacity.
Unplug the power, remove heavy
objects from desktop, and plug in
power again.
Resistance or collision detect-
ed.Unit is impacted or shaken
during movement.
Unit will move in reversed direction
automatically following the preset
program. Error will clear after
reversed movement completes or
after any button is pressed during
reversed movement. Please
ensure the unit is not impacted or
shaken during movement.
Electric power source is too high in
voltage. Unit is not plugged to
suitable electric power source.
Unplug the unit immediately. Check
and make sure the connection
between power and controller is
secure. Plug the unit in the suitable
electric power source.
Electric power source is too low in
voltage. Unit is not plugged to
suitable electric power source.
Unplug the unit immediately. Check
and make sure the connection
between power and controller is
secure. Plug the unit in the suitable
electric power source.
Failed connection. Motor lines or
control box lines are disconnected
or loose.
Unplug the power. Check and
make sure all connection are
secure. Plug in power again.
Troubleshooting
LED Display
Hot
E10
Possible Reason
E02
E32
E31
E20
Solution
Over-heating motor. Machine has
been operating for 2 minutes.
Stop operating the machine for 20
minutes or unplug the power and
plug in again.
Unstable motor connection. Unplug the power, check and make
sure the connection between the
motor and the controller is secure.
Plug in the power again.
Exceeding weight capacity.
Desktop is loaded with objects
exceeding the unit's maximum
weight capacity.
Unplug the power, remove heavy
objects from desktop, and plug in
power again.
Resistance or collision detect-
ed.Unit is impacted or shaken
during movement.
Unit will move in reversed direction
automatically following the preset
program. Error will clear after
reversed movement completes or
after any button is pressed during
reversed movement. Please
ensure the unit is not impacted or
shaken during movement.
Electric power source is too high in
voltage. Unit is not plugged to
suitable electric power source.
Unplug the unit immediately. Check
and make sure the connection
between power and controller is
secure. Plug the unit in the suitable
electric power source.
Electric power source is too low in
voltage. Unit is not plugged to
suitable electric power source.
Unplug the unit immediately. Check
and make sure the connection
between power and controller is
secure. Plug the unit in the suitable
electric power source.
Failed connection. Motor lines or
control box lines are disconnected
or loose.
Unplug the power. Check and
make sure all connection are
secure. Plug in power again.