Matica M1100 User manual

COLOR ID

CARD PRINTER

USER MANUAL

Revision 1.3

M1100 – M1200 User Manual Rev. 1.3 Page 2/32

Important: the technical information contained in this manual is

property of MATICA System S.r.l. and is secured by copyright. The

terms of the license define and specify permitted uses and other

limitations.

Reproduction of any part of this manual, in any form, is forbidden

without the explicit written permission of MATICA System S.r.l.

Technical information contained in the present manual is subject to

change without notice. If not otherwise specified, any reference to

companies, names, dates and addresses is purely incidental and is

only intended to illustrate the use of the MATICA System S.r.l.

product.

Every care has been taken in the collection and verification of the

documentation inserted in this manual; nevertheless MATICA

System S.r.l. cannot assume any responsibility deriving from its use.

Published by MATICA System S.r.l.

Printed in Italy

Issue: December 2010

Revision 1.3

MATICA System S.r.l.

via Guido Rossa, 4/6

20037 – Paderno Dugnano

MILAN - ITALY

Phone +39.02.92272501

Fax +39.02.91084372

E-mail: [email protected]

Web: http://www.maticasystem.com

Table of contents

M1100 – M1200 User Manual Rev. 1.3 Page 3/40

TABLE OF CONTENTS

1. Introduction..................................................................................... 6

1.1 Printer Outside Features ............................................................................. 6

1.2 Printer Inside Features................................................................................ 7

1.3 Ribbon Cartridge Features.......................................................................... 8

1.4 LCD Panel Display and Button Operation ................................................... 9

2. Installing the Printer....................................................................... 10

2.1 Loading a Ribbon........................................................................................ 10

2.2 Loading Cards............................................................................................. 12

2.3 Installation the Printer Driver....................................................................... 14

2.4 Test Printing................................................................................................ 22

2.5 Maticard Pro Desktop configuration for M1100 – M1200 ............................ 24

2.6 Changing a Ribbon and Cleaning Roller ..................................................... 29

3. Checking and changing the Printer Properties ........................... 30

3.1 Checking the Printer Properties .................................................................. 30

3.2 Changing the Printing Setting ..................................................................... 30

3.3 Changing the Printer Properties.................................................................. 34

4. Troubleshooting ............................................................................. 38

4.1 Card Transfer.............................................................................................. 38

4.2 Printing Quality............................................................................................ 39

4.3 Magnetic Stripe Encoder............................................................................. 40

4.4 General Operation ...................................................................................... 40

5. Printer Specification....................................................................... 42

Table of figures

M1100 – M1200 User Manual Rev. 1.3 Page 4/40

TABLE OF FIGURES

<Figure 1> Printer Front/Side Features ............................................................. 6

<Figure 2> Printer Rear Feature......................................................................... 6

<Figure 3> Printer Inside .................................................................................... 7

<Figure 4> Ribbon Cartridge .............................................................................. 8

<Figure 5> Open Top Cover ............................................................................... 10

<Figure 6> Take out the cartridge...................................................................... 10

<Figure 7> Preparation the ribbon..................................................................... 10

<Figure 8> Install the ribbon .............................................................................. 11

<Figure 9> Install the cleaning roller ................................................................. 11

<Figure 10> Peel the protective rapper ............................................................. 11

<Figure 11> Install the ribbon cartridge ............................................................ 12

<Figure 12> Close Top Cover............................................................................. 12

<Figure 13> Adjust Card Thickness .................................................................. 12

<Figure 14> Holding the Cards .......................................................................... 13

<Figure 15> Push the stack back and forth ...................................................... 13

<Figure 16> Restore the card stack................................................................... 13

<Figure 17> Placing the cards and close the hopper cover ............................ 13

<Figure 18> Connect the Power Cord................................................................ 14

<Figure 19> Driver Installation STEP 1 .............................................................. 14

<Figure 20> Driver Installation STEP 2 .............................................................. 15

<Figure 21> Software Installation “Continue Anyway”.................................... 15

<Figure 22> Driver Installation STEP 3 .............................................................. 16

<Figure 23> Printer Turn ON............................................................................... 16

<Figure 24> Install from a location .................................................................... 17

<Figure 25> Driver location ................................................................................ 17

<Figure 26> Driver selection .............................................................................. 18

<Figure 27> Hardware Installation “Continue Anyway”................................... 18

<Figure 28> Driver installation finished ............................................................ 19

<Figure 29> Close Driver installation ................................................................ 19

Table of figures

M1100 – M1200 User Manual Rev. 1.3 Page 5/40

<Figure 30> Install Smart Card Reader USB ..................................................... 20

<Figure 31> Smart Card Reader Driver location............................................... 20

<Figure 32> Smart Card Reader Driver selection ............................................. 21

<Figure 33> Smart Card Reader Driver installation finished ........................... 21

<Figure 34> M1100–M1200 Card Printer............................................................ 22

<Figure 35> Printer Properties ........................................................................... 22

<Figure 36> Printer Test Page............................................................................ 23

<Figure 37> Test Print O.K ................................................................................. 23

<Figure 38> Install Maticard Pro Desktop ......................................................... 24

<Figure 39> InstallShield Wizard........................................................................ 24

<Figure 40> License agreement......................................................................... 25

<Figure 41> Destination folder........................................................................... 25

<Figure 42> Setup type....................................................................................... 26

<Figure 43> Start installation ............................................................................. 26

<Figure 44> Installation completed.................................................................... 27

<Figure 45> Program settings............................................................................ 27

<Figure 46> Printer name ................................................................................... 28

<Figure 47> Printer type ..................................................................................... 28

<Figure 48> Ribbon Separation ......................................................................... 29

<Figure 49> Printing Setting............................................................................... 30

<Figure 50> Layout ............................................................................................. 31

<Figure 51> Paper/Ribbon/Quality..................................................................... 32

<Figure 52> Side/Media....................................................................................... 33

<Figure 53> Sharing Printer ............................................................................... 34

<Figure 54> Ports ................................................................................................ 35

<Figure 55> Advanced ........................................................................................ 36

<Figure 56> Color................................................................................................ 37

<Figure 57> Print Quality Trouble Example 1 ................................................... 39

<Figure 58> Print Quality Trouble Example 2 ................................................... 39

<Figure 59> Print Quality Trouble Example 3 ................................................... 39

<Figure 60> Print Quality Trouble Example 4 ................................................... 39

<Figure 61> Print Quality Trouble Example 5 ................................................... 40

1. Introduction

M1100 – M1200 User Manual Rev. 1.3 Page 6/40

1. Introduction

Thank you for choosing the M1100 – M1200 Card Printer. This manual helps you

effectively and professionally for the start-up and operation of your new Card Printer.

1.1 Printer Outside Features

This M1100 – M1200 Card Printer takes a power via the adaptor provided with the printer.

Using USB port, it communicates with user’s PC. For the user’s convenience, the printer

process status can be seen through LCD and most of the operations can be controlled by

two LED buttons.

The following shows the external functional features found on your M1100 – M1200

Printer.

Power Switch

Power Connector

USB Port

Rear Card Outlet

(If necessary)

Top Cover Open Button

External Contactless IC Encoding

Position

Hopper (Input Hopper)

LED buttons

LCD (Show the process status)

Magnetic/Contact IC/Contactless IC

Encoder are installed inside

External Contact IC Encoder

(SIM Type)

Stacker (Output Hopper)

<Figure 1> Printer Front/Side Features

<Figure 2> Printer Rear Feature

IJK

1. Introduction

M1100 – M1200 User Manual Rev. 1.3 Page 7/40

1.2 Printer Inside Features

M1100 – M1200 Printer adopts a semi-permanent Ribbon cartridge.

The following shows the internal functional features found on your M1100 – M1200 Printer.

1.2.1 Thermal Printer Head

This enables the cards to be printed.

(Caution! Do not contact the surface of the printer head with fingers or a sharp metal object to

avoid degrading print quality or damaging printer head permanently.)

1.2.2 Hopper(Card Input Hopper)

Load the cards for printing.

1.2.3 Stacker(Card Output Hopper)

Collect the printed and/or encoded cards.

1.2.4 Card Thickness Control lever

Adjust the cards thickness.

1.2.5 Manual Card Output Wheel

When a card is jammed, the card can be out using this wheel by manually.

(Information! Most of the card jam error can be solved by controlling the front LED buttons. So

use this wheel when the problem is not solved by using the front LED buttons.)

Thermal Printer Head

Ribbon Cartridge

Card Thickness Control lever

Hopper

Stacker(Output Hopper)

External Contactless IC Antenna

Manual Card Output Wheel

<Figure 3> Printer Inside Features

1. Introduction

M1100 – M1200 User Manual Rev. 1.3 Page 8/40

1.3 Ribbon Cartridge Features

1.3.1 Ribbon Cartridge

Install a Ribbon and a disposable cleaning roller provided with the Ribbon.

(Important!

This semi-permanent ribbon cartridge is a component of the printer. Printer does not operate if it

is broken or damaged. In this case, please contact printer reseller.)

1.3.2 Ribbon

Ribbon for printing.

1.3.3 Disposable Cleaning Roller

It removes dust in the surface of card to improve print quality before the card is printed.

It should be changed together with the Ribbon.

(Caution! This disposable cleaning roller is provided with the Ribbon. If this is not changed, print

quality mighty be degraded.)

Ribbon Cartridge

Ribbon

Disposable Cleaning Roller

<Figure 4> Ribbon Cartridge

1. Introduction

M1100 – M1200 User Manual Rev. 1.3 Page 9/40

1.4 LCD Panel Display and Button Operation

M1100 – M1200 Printer shows the real-time process status to user. Please refer to the

below LCD panel display and button operation.

LED Buttons

No LCD Message Left Press Right Press Printer Status

M1100–M1200

System Ready

Printer Setting

Information

(only for A/S)

Software

Power ON/OFF System Stand By

Ver X.XX…

Initialize…

Initializing

M1100–M1200

Printing! Printing

M1100–M1200

Mag R/W

Magnetic

Read/Write

M1100–M1200

Out of Ribbon No Ribbon

M1100–M1200

Out of Card No Card

M1100–M1200

Top Cover Open

Move

transportation

roller to left

Move

transportation

roller to right

Top Cover open

Ribbon Not Found