Matrix bve CAB-MATRIX-V600E User manual

BVE Technical Support
Tel: [phone] x 3 [e-mail]
CAB MANUAL FOR MATRIX V600E CONSOLE FOR
CABLE/SATELLITE BOX CONTROL –Part # CAB-MATRIX-V600E

ACCESS MENU ON CONSOLE TO SET UP FOR CAB CONTROL
1. Press and HOLD Vision logo for 3-5 seconds
2. Select Machine Settings
3. Type 3001 enter on the touch keypad
4. Select TV
5. Select TV Channel Setup
BVE Technical Support
Tel: [phone] x 3 [e-mail]

ACCESS MENU ON CONSOLE TO SET UP FOR CAB CONTROL (Cont.)
6. Select HDMI if you are connecting the console to the cable/satellite box using
an HDMI cable. Select US6 if you are connecting via a Coaxial cable. Once
selected, click CAB SET UP.
HDMI COAXIL
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7. Select default channel for cable or
satellite box (3 or 4). This will mirror
what you select on the cable/satellite
box. Press the home icon on the top
left corner of the screen.
8. Touch to Continue 9. Select GO 10. Select TV

•The V600 Entertainment console lacks an external port for connecting the
CAB. Therefore, it will be necessary to drill an entry point on the shroud.
Parts Needed:
•Tape measure
•Pen or something to mark the console shroud
•Drill with ½” drill bit
Location of internal CSAFE Port
How to Prepare the Console To Install the CAB
BVE Technical Support
Tel: [phone] x 3 [e-mail]
•Using a tape measure, measure 2 inches from the top of the C-Safe port. With
a pen or marking tool, place a mark in the middle of the sloped side of the
console shroud at 2 inches down from the C-safe port.

•Using a ½ inch drill bit and drill, carefully drill a hole at your mark. The plastic
shroud is thin, so do not press hard when you drill as you do not want to damage
any wires.
How to Prepare the Console To Install the CAB (Cont.)
BVE Technical Support
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11. Thread the yellow band side of the CAB (RJ45 connection) through the hole
and plug into the TV port (always the bottom of the 2 ports).
How to Install the CAB

12. If not already pre-assembled, plug the other end of CABLE C into the CAB.
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How to Install the CAB (Cont.)
BVE Technical Support
Tel: [phone] x 3 [e-mail]
13. Connect (CABLE B) into the other side of the CAB. You can plug (CABLE A)
which is a 12 foot IR cable that is used when the cable or satellite box is next
to the cardio equipment or you can use the adapters included that will allow
you to extend the IR signal over CAT5.
14. If the cable, satellite or IPTV box (set top box) is located next to the
cardio equipment, remove the backing on the IR emitter (CABLE A) and stick
onto the set top box (over the IR eye on the STB). Place the IR shield over the IR
emitter to help secure the emitter to the STB and to eliminate bleeding of IR
signal.
15. Please check the cable and satellite box to confirm the channel selected mirrors
the channel selected (either channel 3 or 4) in step 5. Press the channel
controls on the console to confirm the channels are changing and to confirm
CAB is operating correctly.
Note: If you cannot see where the IR eye is on the front of the STB, shining a flashlight
at the front of the box will usually help you to see the IR eye. Please see the IR eye
locations of some of the most common STB’s below:

BVE Technical Support
Tel: [phone] x 3 [e-mail]
Troubleshooting
Double button presses –Some set top boxes respond to more than one of the IR
codes that we send out. If you notice that pressing a channel button on the console
results in multiple channel changes, simply remove the 2 screws that hold the lid on
the CAB and turn on dip switch 2 and 4. If this does not solve the problem, call
[phone] ext.3 for further assistance.
No control over set top box
Check if CAB is getting power and channel commands from the console –CAB
contains internal LED power lights. Two indicator LEDs are located on either side of
the console-side connector inside the CAB enclosure.
GREEN - Power LED, on whenever the CAB is powered. If there is no green light, this
means the CAB is not getting power from the console.
RED - Activity LED, flashes whenever the CAB receives and processes channel up and
down commands. This is a good test to confirm if the console is communicating
properly with the CAB.
The location of the LEDs is such that they should be visible through the enclosure
around the CAB connector to the console.
Incorrect IR emitter placement –If the IR emitter is not in the correct location on the
front of the box you may need to move it around until you find the location that
works.
Tip: Try initially holding the IR emitter away from the front of the STB initially then
continue pressing the channel button while “zeroing in” on the correct IR emitter
placement.
Set top box is in RF mode –change to IR mode –Many set top boxes can operate
with a hand-held remote in RF or IR mode. For the CAB to function, it is critical that
the STB accepts IR channel commands. To test if the STB is in RF mode, place your
hand over the hand-held remote control IR transmitter and see if the STB receives
channel change commands. If the answer is yes, the STB is in RF mode. Check online
for instructions to change the STB remote control mode from RF to IR.

BVE Technical Support
Tel: [phone] x 3 [e-mail]
IR signal strength issue –In rare circumstances, the CAB may output too strong of an
IR signal for the set top box IR receiver. To test if the IR emitter is over-driving the set
top box receiver, pull the emitter away from the front of the set top box, and press
the channel button to see if the set top box now receives the channel.
CAB not programmed for the correct set top box - Your CAB is defaulted for
Broadcastvision’s popular “Unicode” setting which provides control of the most
popular cable, satellite and IPTV set top boxes.
No Continuity between CAB and IR emitter –In some circumstances utilizing
the “Far” set top box scenario, the CAT5/6 cable between the set top box and
the CAB may not provide full continuity through wall plates etc. It may be
helpful to re-locate the STB at the base of the cardio and re-test. Or, it may be
helpful to temporarily run an alternate CAT5/6 cable from the CAB to the set top
box then re-test.
The CAB can be quickly configured on site to operate other popular set top boxes by
flipping dip switches inside the CAB enclosure as pictured below. All CABs are
shipped pre-programmed what we call unicode. Unicode works with most of the
well known providers. If for some reason the CAB is not operational, please call
Broadcastvision support at 888.330.4283 x 3 to determine the dip switch settings
for your cable, satellite, or IPTV provider.
Note: When the CAB is shipped pre-programmed, the dipswitch setting will be in the OFF position.
Troubleshooting (Cont.)
No control over set top box (Cont.)