Matrix E5x-02 User manual
E5X-02 ELLIPTICAL TRAINER
SERVICE MANUAL
CHAPTER 1: SERIAL NUMBER LOCATION ........................................................... 1
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.1 Read and Save These Instructions............................................................................. 3
2.2 Electrical Requirements ............................................................................................. 4
CHAPTER 3: PREVENTATIVE MAINTENANCE
3.1 Recommended Cleaning Tips .................................................................................... 5
3.2 Check for Damaged Parts ......................................................................................... 5
3.3 Care and Maintenance Instructions ........................................................................... 6
3.4 Preventative Maintenance Checklist .......................................................................... 6
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
4.1 Console Description ................................................................................................... 7
4.2 Workout Setup Steps - Manual................................................................................... 8
4.3 Workout Setup Steps - Fat Burn................................................................................. 8
4.4 Workout Setup Steps - Training Workout.................................................................... 8
4.5 Workout Setup Steps - Cooper Fitness Test............................................................... 9
4.6 Workout Setup Steps - Target Heart Rate .................................................................. 10
4.7 Workout Setup Steps - Constant Watts ...................................................................... 10
CHAPTER 5: MANAGER MODE
5.1 Manager Mode Overview............................................................................................ 11
5.2 Manager Mode Information......................................................................................... 12
CHAPTER 6: ENGINEERING / SERVICE MODE
6.1 Engineering / Service Mode Overview........................................................................ 13
CHAPTER 7: TROUBLESHOOTING
7.1 Electrical Diagram ...................................................................................................... 14
7.2 Error Codes on the Console ....................................................................................... 17
7.3 LCB LED Indicators .................................................................................................... 18
7.4 Troubleshooting - Display Issues................................................................................ 19
7.5 Troubleshooting - Error 0x04A0.................................................................................. 20
7.6 Troubleshooting - Keypad Issues................................................................................ 21
7.7 Troubleshooting - Resistance Issues.......................................................................... 22
7.8 Troubleshooting - Pedals Slipping .............................................................................. 23
7.9 Troubleshooting - Noise Issues................................................................................... 23
7.10 Troubleshooting - Heart Rate Issues .......................................................................... 24
CHAPTER 8: PART REPLACEMENT GUIDE
8.1 Front Disk Removal ................................................................................................... 25
8.2 Front Shroud Removal................................................................................................ 27
8.3 Lower Control Board (LCB) Replacement .................................................................. 28
8.4 ECB (Electromagnetic Brake) Replacement............................................................... 29
TABLE OF CONTENTS
iv
TABLE OF CONTENTS
8.5 Belts Removal and Installation - Short Belt Run......................................................... 30
8.6 Belts Removal and Installation - Long Belt Run ......................................................... 31
8.7 Pulley Axle Set Replacement...................................................................................... 32
8.8 Drive Axle Set Replacement ....................................................................................... 33
8.9 Console Replacement................................................................................................. 34
8.10 Console - Overlays & Keypads Replacement............................................................. 35
8.11 Handlebar Assembly Replacement............................................................................. 38
8.12 Heart Rate Grips Replacement................................................................................... 39
8.13 Cup Holder Replacement............................................................................................ 40
8.14 Dual Action Handlebar Replacement .......................................................................... 41
8.15 Console Mast Replacement........................................................................................ 42
8.16 Foot Pedals Replacement........................................................................................... 43
8.17 Pedal Arm Replacement ............................................................................................. 44
8.18 Crank Arm Replacement............................................................................................. 46
8.19 Roller Replacement..................................................................................................... 49
8.20 Roller Track Replacement........................................................................................... 52
8.21 Testing the Elliptical Trainer ........................................................................................ 55
CHAPTER 10: ELLIPTICAL TRAINER SPECIFICATIONS AND ASSEMBLY GUIDE
10.1 Elliptical Trainer Specifications .................................................................................. 56
10.2 Fasteners & Assembly Tools....................................................................................... 57
10.3 Elliptical Trainer Assembly Steps ............................................................................... 58
10.4 Leveling the Elliptical Trainer ...................................................................................... 67
CHAPTER 11: SOFTWARE UPGRADE PROCEDURE
11.1 Software Upgrade Procedure ..................................................................................... 68
1
1.1 SERIAL NUMBER LOCATION
CHAPTER 1: SERIAL NUMBER LOCATION
2
console serial number location
1.1 SERIAL NUMBER LOCATION - CONTINUED
CHAPTER 1: SERIAL NUMBER LOCATION
3
This Elliptical Trainer is intended for commercial use. To ensure
your safety and protect the equipment, read all instructions before
operating the MATRIX Elliptical Trainer.
When using an electrical product, basic precautions should always be
followed including the following:
• Anapplianceshouldneverbeleftunattendedwhenplugged
in. Unplugtheunitfromtheoutletwhennotinuseandbefore
puttingonortakingoffanyparts.
• Thisproductmustbeusedforitsintendedpurpose
describedinthisservicemanual. Donotuseother
attachmentsthatarenotrecommendbythemanufacturer.
Attachmentsmaycauseinjury.
• Topreventelectricalshock,neverdroporinsertanyobject
intoanyopening.
• Donotremovetheconsolecovers.Serviceshouldonlybe
donebyanauthorizedservicetechnician.
• Donotcarrythisunitbyit’ssupplycordorusethecordas
ahandle.
• ClosesupervisionisnecessarywhentheEllipticalTrainer
isusedbyornearchildrenordisablepersons.
• Donotuseoutdoors.
• Donotoperatewhereaerosol(spray)productsarebeing
usedorwhenoxygenisbeingadministered.
• Todisconnect,turnallcontrolstotheoffposition,then
removetheplugfromtheoutlet.
• Donotusetheequipmentinanywayotherthandesignedor
intendedbythemanufacturer.ItisimperativethatallMatrix
FitnessSystemsequipmentisusedproperlytoavoidinjury.
• Keephandsandfeetclearofmovingpartsatalltimesto
avoidinjury.
• Unsupervisedchildrenmustbekeptawayfromthisequip
ment.
• Donotwearlooseclothingwhileontheequipment.
CAUTION! Ifyouexperiencechestpains,nausea,dizziness,or
shortnessofbreath,stopexercisingimmediatelyandconsult
yourphysicianbeforecontinuing.
CAUTION! Anychangesormodificationstothisequipment
couldvoidtheproductwarranty.
2.1 READ THESE INSTRUCTIONS
CHAPTER 2: IMPORTANT SAFETY INFORMATION
4
The Matrix E5x-02 Elliptical Trainer is designed to be self powered
and does not require an external power supply source to operate.
However, these units can be AC powered if an optional power cord
is purchased. This will power the console at all times and requires
no minimum RPM for operation. These units can be daisy chained
together, up to 4 units per dedicated 15 amp circuit, using a Matrix
daisy chain cord adapter (sold separately).
For your safety and for the performance of your Matrix Elliptical
Trainer, the ground on your circuits must be non looped. Please refer
to NEC articles 210-21 and 210-23. Any alterations to the standard
Matrix power cords will void all warranties.
GROUNDING INSTRUCTIONS:
The Matrix E5x-02 Elliptical Trainer must be grounded. If it should
malfunction or break down, grounding provides a path of least
resistance for electric current to reduce the risk of electric shock.
The Elliptical Trainer is equipped with a cord having an equipment
grounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is properly installed and
grounded in accordance with all local codes and ordinances. If the
user does not follow these grounding instructions, the user could
void the Matrix limited warranty.
DANGER: Improper connection of the equipment grounding
conductor can result in the risk of electric shock. Check with a
qualified electrician if the user is in doubt as to whether the product
is properly grounded. Do not modify the plug provided with the
product if it will not fit the outlet, have a proper outlet installed by an
electrician
CHAPTER 2: IMPORTANT SAFETY INSTRUCTIONS
2.2 ELECTRICAL REQUIREMENTS
5
3.1 RECOMMENDED CLEANING TIPS
Preventative maintenance and daily cleaning will prolong the life and
look of your MATRIX Elliptical Trainer.
Please read and follow these tips.
light can cause discoloration on plastics.
humidity.
-
pose cleaners.
after each use.
damage to the equipment and in some cases electrocution.
DO NOT use any equipment that is damaged or has worn or broken
parts. Use only replacement parts supplied by Matrix Fitness
Systems.
MAINTAIN LABELS AND NAMEPLATES. Do not remove labels
for any reason. They contain important information. If unreadable or
missing, contact Matrix Fitness Systems for a replacement. 1-866-
693-4863, www.matrixfitness.com
MAINTAIN ALL EQUIPMENT Preventative maintenance is the key
to smooth operating equipment. Equipment needs to be inspected
at regular intervals. Defective components must be replaced
immediately. Improperly working equipment must be kept out of use
or performing maintenance or repair of any kind is qualified to do
so. Matrix Fitness Systems will provide service and maintenance
training at our corporate facility upon request or in the field if proper
arrangements are made.
3.2 CHECK FOR DAMAGED PARTS
CHAPTER 3: PREVENTATIVE MAINTENANCE
6
3.3 CARE AND MAINTENANCE INSTRUCTION
In order to maximize life span, and minimize down time, all
MATRIX equipment requires regular cleaning, and maintenance
items performed on a scheduled basis. This section contains detailed
instructions on how to perform these items, the frequency of which
they should be done, and a check list to sign off each time service
is completed for a specific machine. Some basic tools and supplies
will be necessary to perform these tasks which include (but may not
be limited to):
* Metric Allen wrenches
* #2 Phillips head screwdriver
* Torque wrench (capability to read foot lbs, and inch lbs)
* Lint free cleaning cloths
* Teflon based spray lubricant
* Mild, water soluble, detergent – such as “Simple Green”, or other
Matrix approved product
* Teflon based spray lubricant such as “Super Lube”, or other Matrix
approved product
attachment
You may periodically see addendums to this document, as the
Matrix Technical Support Team identifies items that require specific
attention, the latest version will always be available on the Matrix web
site, www.matrixfitness.com
DailY maintenance items
1) Look and listen for loose fasteners, unusual noises, and any
other indications that the equipment may be in need of service.
2) Clean the elliptical trainer before and after each use, including:
a. Use a damp, soft cloth with water or mild liquid detergent to
clean all exposed surfaces. DO NOT use ammonia, chlorine, or any
acid based cleaners.
b. Keep the console display free of fingerprints and salt build
up caused by sweat.
c. Frequently vacuum the floor beneath the unit to prevent the
accumulation of dust and dirt which can affect the smooth operation
of the unit.
montHlY maintenance items
1) Inspect the console, handrails, link arms, pedal arms, and pedals
for damage.
needed.
3) Check pedal motion and stability.
5) Remove the rear shroud, and clean the rollers / tracks to prevent
flat spots caused by dust / dirt.
QuarterlY maintenance items
1) Remove the front shrouds and check belts for damage,
alignment, and proper tension.
CHAPTER 3: PREVENTATIVE MAINTENANCE
7
WORKOUTKEYS: Simple program view and selection buttons.
Go: One touch Start.
enter: To confirm each program setting.
uP / DoWn leVel: Easy information and level selection.
uP / DoWn time
stoP: Ends workout and shows workout summary data.
NUMBERKEYPAD
cool DoWn: Puts the Elliptical Trainer into Cool Down Mode.
Fan: Allows for fan speed selection (fan has 3 operating speeds).
TOGGLE DISPLAY: Allows user to select what information is displayed on the console.
4.1 CONSOLE DESCRIPTION
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
8
Go - Press to immediately begin a workout. Workout, resistance
level, and time will automatically go to default settings. Pressing
GO will not prompt user for age, weight, or level settings.
1) Start pedaling and press the GO key to begin your workout. 2)
The display will read 3, 2, 1, Begin and then the program will start.
manual - Manual allows the user to input more information
while defining their own workout. Calorie expenditure will be more
accurate when inputting information in Manual than by pressing GO.
1) Start pedaling, press the MANUAL key.
ENTER.
ENTER.
ENTER.
5) The display will read 3, 2, 1, Begin and then the program will
start.
rollinG Hills - The Rolling Hills program is a level based
real terrain.
1) Start pedaling and press the ROLLING HILLS key.
ENTER.
ENTER.
ENTER.
5) The display will read 3, 2, 1, Begin and then the program will
start.
interVal traininG - The Interval Training program is a
machine from low to high intensity settings at regular intervals.
ENTER.
ENTER.
ENTER.
5) The display will read 3, 2, 1, Begin and then the program will
start.
ranDom - Random is a level based workout that randomly
1) Start pedaling and press the key next to RANDOM key.
ENTER.
ENTER.
ENTER.
5) The display will read 3, 2, 1, Begin and then the program will
start.
4.2 WORKOUT SETUP STEPS - MANUAL 4.4 WORKOUT SETUP STEPS - LEVEL BASED
4.3 WORKOUT SETUP STEPS - FAT BURN
Fat burn - Fat burn is a level based program that is designed
to help users burn fat through various resistance level changes.
1) Start pedaling and press the FAT BURN key.
ENTER.
ENTER.
ENTER.
5) The display will read 3, 2, 1, Begin and then the program will
start.
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
9
Fitness test
on power output according to ACSM standards and was developed by the Cooper Institute© (www.cooperinstitute.org). User RPMs must
remain between 60-80 RPM during the test. The test will end when the user can no longer maintain this speed. Use of a heart rate strap is
optional but provides more data.
The test starts at a low intensity level and gradually increases in intensity (difficutly) every 2 minutes. As it increases, the user must maintain
60-80 RPM to advance to the next level. The test could take upwards of 30+ minutes for very fit individuals. Once the test ends a recovery
period (cool down) will begin and the user's results are calculated and displayed. Results are based on the number of stages completed.
1) Start pedaling and press the FITNESS TEST key.
5) The display will read 3, 2, 1, Begin and then the program will start.
6) Once the workout is complete, the display will read the results of the Fitness Test.
STAGES COMPLETED:
1 Well Below Average
2 Well Below Average
3 Below Average
4 Below Average
5 Average
6 Average
7 Above Average
8 Above Average
9+ Well Above Average
4.5 WORKOUT SETUP STEPS - COOPER FITNESS TEST
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
10
tarGet Heart rate - The Matrix Elliptical Trainer comes
with standard digital contact heart rate sensors and are POLAR
telemetry compatible. The heart rate control workout mode allows
the user to program their desired heart rate zone, and the Elliptical
heart rate. The heart rate zone is calculated using the following
a POLAR telemetric strap or continually hold onto the contact heart
rate grips for this workout.
Locate the metal sensors on the handlebars of the Elliptical Trainer.
Notice that there are two separate pieces of metal on each grip.
You must be making contact with both pieces of each grip to get
an accurate heart rate reading. You can grab these sensors in any
program to view your current heart rate.
1) Start pedaling and press the HEART RATE key.
SELECT.
keys and press SELECT.
SELECT.
SELECT.
6) The display will read 3, 2, 1, Begin and the program will start.
constant Watts - Constant Watts is a unique program
that allows you to vary your cadence or RPM and the Elliptical
goal. The quicker you pedal, the less resistance for the goal
selected.
1) Start pedaling and press the CONSTANT WATTS key.
SELECT.
SELECT.
press SELECT.
5) The display will read 3, 2, 1, Begin and the program will start.
4.6 WORKOUT SETUP STEPS - TARGET HEART RATE 4.7 WORKOUT SETUP STEPS - CONSTANT WATTS
CHAPTER 4: CONSOLE OVERLAY AND WORKOUT DESCRIPTION
11
The Manager's Custom Mode allows the club owner to customize the Elliptical Trainer for the club.
reads Manager Mode and hit ENTER (Figure A).
display.
3) To select a custom setting, press the ENTER key when the desired setting is shown.
5) To confirm and save the value of the setting, press the ENTER key.
6) To exit the setting without saving, press the BACK key.
7) Press and hold the STOP key for 3-5 seconds to return to normal operation.
5.1 MANAGER MODE OVERVIEW
FIGURE A
CHAPTER 5: MANAGER MODE
12
5.2 MANAGER MODE INFORMATION
CUSTOM SETTING DEFAULT MINIMUM MAXIMUM DESCRIPTION
Maximum Time 95 min 10 min 95 min Sets the total run time of any program.
Default Time 20 min 10 min Maximum
Time
Setting
Workout time when GO is pressed or when no time is selected
during program set up.
Default Level 1 1 20 Starting resistance when GO is pressed or when no resistance is
selected during program set up.
Default Age 30 10 100 Starting age when GO is pressed or when no age is selected during
program set up.
Default User Weight 150 lbs /
75 kg
80 lbs / 36
kg
400 lbs /
181 kg
Weight used for program calorie expenditure calculations.
Accumulated Distance N/A 0 65,000
Miles
Total distance for all programs.
Accumulated Time N/A 0 65,000
hours
Total time for all programs displayed in hours.
N/A N/A N/A Current version of console software.
Timer Mode Up Up Down Determines whether the timer counts up or down.
Speed / Distance Mode Mile Mile Kilometer Displays distance in miles or kilometers.
Out of Order No No Yes Locks the machine when out of order.
Gender Male Male Female Determines the gender of the user when not selected during program
set up.
Language English English English Sets the language for the console. Select between English, Spanish,
German, French, Italian, and Dutch.
Sound Mode On Off Speaker Turns the chime on / off when a button is pressed.
CHAPTER 5: MANAGER MODE
13
6.1 ENGINEERING / SERVICE MODE OVERVIEW
ENGINEERING MODE
Disable errors: Displays the class A and B error codes.
sPeeD unit: Sets the distance to show in miles or kilometers.
macHine tYPe: Should be set for Elliptical Trainer at all times.
PoWer saVe time: Sets the amount of time the console keeps the workout information after the completion of a workout.
SERVICE MODE
serVice 1: Display Test.
serVice 2: Keypad Test.
serVice 3: Accumulated Distance and Time.
serVice 4: CSAFE Test.
serVice 5: Error Log.
FIGURE A FIGURE B
CHAPTER 6: ENGINEERING MODE
14
7.1 ELECTRICAL DIAGRAM
CHAPTER 7: TROUBLESHOOTING
15
7.1 ELECTRICAL DIAGRAM
CHAPTER 7: TROUBLESHOOTING
16
7.1 ELECTRICAL DIAGRAM
CHAPTER 7: TROUBLESHOOTING
Table of contents
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