Matrix PERFORMANCE CLIMBMILL User manual

PERFORMANCE CLIMBMILL

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IMPORTANT PRECAUTIONS
SAVE THESE INSTRUCTIONS
When using Matrix exercise equipment, basic precautions should always
be followed, including the following: Read all instructions before using this
equipment. It is the responsibility of the owner to ensure that all users of this
equipment are adequately informed of all warnings and precautions.
This equipment is for indoor use only. This training equipment is a Class S product
designed for use in a commercial environment such as a fitness facility.
This equipment is for use only in a climate-controlled room. If your exercise equipment
has been exposed to colder temperatures or high moisture climates, it is strongly
recommended that this equipment is warmed up to room temperature prior to use.
DANGER!
TO REDUCE THE RISK OF ELECTRICAL SHOCK:
Always unplug the equipment from the electrical outlet before cleaning,
performing maintenance and putting on or taking o parts.
WARNING!
TO REDUCE THE RISK OF BURNS, FIRE, ELECTRICAL
SHOCK OR INJURY TO PERSONS:
• Use this equipment only for its intended use as described in
this guide and in the equipment’s Owner’s Manual.
• At NO time should children under the age of 14 use the equipment.
• At NO time should pets or children under the age of 14 be
closer to the equipment than 10 feet / 3 meters.
• This equipment is not intended for use by persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they are supervised or have been
given instruction concerning use of the equipment by a person responsible for their safety.
• Always wear athletic shoes while using this equipment. NEVER
operate the exercise equipment with bare feet.
• Do not wear any clothing that might catch on any moving parts of this equipment.
• Heart rate monitoring systems may be inaccurate. Over
exercising may result in serious injury or death.
• Incorrect or excessive exercise may result in serious injury or death. If you experience
any kind of pain, including but not limited to chest pains, nausea, dizziness, or shortness
of breath, stop exercising immediately and consult your physician before continuing.
• Do not jump on the equipment.
• At no time should more than one person be on the equipment.
• Set up and operate this equipment on a solid level surface.
• Never operate the equipment if it is not working properly or if it has been damaged.
• Use handlebars to maintain balance when mounting and
dismounting, and for additional stability while exercising.
• To avoid injury, do not expose any body parts (for example, fingers, hands, arms or
feet) to the drive mechanism or other potentially moving parts of the equipment.
• Connect this exercise product to a properly grounded outlet only.
• This equipment should never be left unattended when plugged in. When not in use, and
prior to servicing, cleaning, or moving equipment, turn o power, then unplug from outlet.
• Do not use any equipment that is damaged or has worn or broken parts. Use only
replacement parts supplied by Customer Technical Support or an authorized dealer.
• Never operate this equipment if it has been dropped, damaged, or
is not working properly, has a damaged cord or plug, is located in a
damp or wet environment, or has been immersed in water.
• Keep power cord away from heated surfaces. Do not pull on this
power cord or apply any mechanical loads to this cord.
• Do not remove any protective covers unless instructed by Customer Technical
Support. Service should only be done by an authorized service a technician.
• To prevent electrical shock, never drop or insert any object into any opening.
• Do not operate where aerosol (spray) products are being
used or when oxygen is being administered.
• This equipment should not be used by persons weighing more than
the specified maximum weight capacity as listed in the equipment
Owner’s Manual. Failure to comply will void the warranty.
• This equipment must be used in an environment that is both temperature and
humidity controlled. Do not use this equipment in locations such as, but not limited
to: outdoors, garages, car ports, porches, bathrooms, or located near a swimming
pool, hot tub, or steam room. Failure to comply will void the warranty.
• Contact Customer Technical Support or an authorized
dealer for examination, repair and/or service.
• Never operate this exercise equipment with the air opening blocked. Keep the
air opening and internal components clean, free of lint, hair, and the like.
• Do not modify this exercise device or use unapproved attachments or
accessories. Modifications to this equipment or use of unapproved attachments
or accessories will void your warranty and may cause injury.
• To clean, wipe surfaces down with soap and slightly damp cloth
only; never use solvents. (See MAINTENANCE)
• Use the stationary training equipment in a supervised environment.
• Individual human power to perform exercise may be
dierent than the mechanical power displayed.
• When exercising, always maintain a comfortable and controlled pace.

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POWER REQUIREMENTS
CAUTION!
This equipment is for indoor use only. This training equipment is a Class S product designed
for use in a commercial environment such as a fitness facility.
1. Do not use this equipment in any location that is not temperature controlled, such as but
not limited to garages, porches, pool rooms, bathrooms, car ports or outdoors. Failure to
comply may void the warranty.
2. It is essential that this equipment is used only indoors in a climate controlled room. If
this equipment has been exposed to colder temperatures or high moisture climates, it
is strongly recommended that the equipment is warmed up to room temperature and
allowed time to dry out before first time use.
3. Never operate this equipment if it has been dropped, damaged, or is not working
properly, has a damaged cord or plug, is located in a damp or wet environment, or has
been immersed in water.
ELECTRICAL REQUIREMENTS
Any alterations to the standard power cord provided could void all warranties of this product.
Units with LED and Premium LED consoles are designed to be self-powered and do not require
an external power supply source to operate. Without an external power supply, the console’s
start-up time may be delayed. Add-on TV’s and other console accessories require an external
power supply. An external power supply will ensure power is provided to the console at all
times and is required when add-on accessories are used.
For units with an integrated TV (Touch), the TV power requirements are included in the unit.
An RG6 quad shield coaxial cable with ‘F Type’ compression fittings on each end will need to
be connected to the cardio unit and the video source. Additional power requirements are not
needed for the add-on digital TV.
120 V UNITS
Units require nominal 120 VAC, 50-60 Hz and at least a 15 A circuit with a dedicated neutral and
dedicated ground wires with no more than 4 units per circuit. The electrical outlet must have
a ground connection and have the same configuration as the plug included with the unit. No
adapter should be used with this product.
220-240 V UNITS
Units require nominal 220-240 VAC, 50-60 Hz and at least a 10 A circuit with a dedicated neutral
and dedicated ground wires with no more than 4 units per circuit. The electrical outlet must
have a ground connection and have the same configuration as the plug included with the unit.
No adapter should be used with this product.
GROUNDING INSTRUCTIONS
The unit must be grounded. If it should malfunction or breakdown, grounding provides a path
of least resistance for electric current to reduce the risk of electric shock. The unit is equipped
with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is properly installed and grounded in accordance
with all local codes and ordinances. If the user does not follow these grounding instructions,
the user could void the Matrix limited warranty.
ENERGY SAVING / LOW-POWER MODE
All units are configured with the ability to enter into an energy saving / low-power mode when
the unit has not been in use for a specified period of time. Additional time may be required to
fully reactivate this unit once it has entered the low-power mode. This energy saving feature
may be enabled or disabled from within the ‘Manager Mode’ or ‘Engineering Mode.’
ADD-ON DIGITAL TV (LED, PREMIUM LED)
Add-on digital TV’s require additional power and must use an external power supply. An RG6
coaxial cable with ‘F Type’ compression fittings will need to be connected between the video
source and each add-on digital TV unit.

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UNPACKING
Unpack the equipment where you will be using it. Place the carton
on a level flat surface. It is recommended that you place a protective
covering on your floor. Never open box when it is on its side.
IMPORTANT NOTES
• All video and power outlets must be functional the day of delivery
/ assembly of the product. The client is responsible for any
additional installation charges associated with return visits.
• During each assembly step, ensure that ALL nuts and
bolts are in place and partially threaded.
• Several parts have been pre-lubricated to aid in assembly
and usage. Please do not wipe this o. If you have diculty,
a light application of lithium grease is recommended.
WARNING!
There are several areas during the assembly process that special
attention must be paid. It is very important to follow the assembly
instructions correctly and to make sure all parts are firmly tightened. If
the assembly instructions are not followed correctly, the equipment could
have parts that are not tightened and will seem loose and may cause
irritating noises. To prevent damage to the equipment, the assembly
instructions must be reviewed and corrective actions should be taken.
NEED HELP?
If you have questions or if there are any missing
parts, contact Customer Tech Support.
ASSEMBLY
TOOLS REQUIRED:
F6mm Allen Wrench
F5mm Allen Wrench
PARTS INCLUDED:
F1 Main Frame
F1 Console Mast
F1 Console Mast Cover
F2 Upper Handlebars
F2 Lower Handlebars
F2 Bottle Holders
F1 Sweat Collector Tray
F1 Control Zone
F1 Power Cord
F1 Hardware Kit
Console sold separately

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L
6
6
L
6
6
D
E
E
C
F
G
F
6
6
C
H
I
A
B
ASSEMBLY
1Hardware Qty
A
B
Bolt
Washer
4
4
Torque Value
24 Nm / 17.7 ft-lb
3Hardware Qty
H
I
Bolt (20mm)
Bolt (10mm)
4
2
Torque Value
H- 24 Nm / 17.7 ft-lb
I- 9.8 Nm / 7.2 ft-lb
2Hardware Qty
C
D
E
F
G
Bolt (16 mm)
Curved Washer
Bolt (20 mm)
Flat Washer
Bolt (35 mm)
7
4
20
13
2
Torque Value
24 Nm / 17.7 ft-lb

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ASSEMBLY
ASSEMBLY COMPLETE
Levelers
4PERFORMANCE
1. Connect the wires from the
frame to the Base Step.
2. Lift the Control Zone over the
caster wheels. Push down firmly
on both sides until it seats firmly.
3. Slide the Sweat Collector Tray
under the ClimbMill, latching
the handle to the base.
LOCATION OF THE UNIT
Place the unit on a level and stable surface away from direct sunlight. The intense UV light can
cause discoloration on the plastics. Locate your unit in an area with cool temperatures and low
humidity. Please leave a clear zone behind the unit that is at least 24” (610 mm). This zone must
be clear of any obstruction and provide the user a clear exit path from the machine. Do not place
the unit in any area that will block any vent or air openings. The unit should not be located in a
garage, covered patio, near water or outdoors.
HEIGHT REQUIREMENTS
The ClimbMill adds 30 - 38” (76 - 96.5cm) to a users height. For example, a 6’ (183cm) tall user will
be 8’6” - 9’ 2” (259.5 - 279.5cm) off the floor.
BEFORE YOU BEGIN
TRAINING AREA
3.05 M
(10 ft)
1.65 M
(65”)
0.85 M
(33.5”)
FREE AREA
3.05 M
(10 ft)
2.26 M
(89”)
0.85 M
(33.5”)

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PROPER USAGE
MOUNTING THE CLIMBMILL
1. Stand directly behind the ClimbMill. Grasp either the upper or lower handle
bars and step onto the ClimbMill until you are within comfortable reach
of the console, emergency stop lever, and remote handlebar controls.
2. There are two emergency stop buttons the ClimbMill. An emergency
stop lever is located on the console mast below the display, and an
emergency stop button is located on the lower right side handlebar.
3. The CONTROL ZONE will bring the step surfaces to a complete stop upon
detecting an object. The AUTO STOP SENSOR will bring the step surfaces
to a complete stop upon detecting an object under the bottom step.
4. To determine proper workout position, stand on the steps within comfortable
reach of the console. Maintain a constant distance from the console and
remote handlebar controls. Keep your knees slightly bent at all times.
LEVELING THE EQUIPMENT
Locate a level, stable surface to position the equipment. The equipment has levelers
located below the bottom step. To access the levelers, remove the CONTROL ZONE.
CAUTION: There is an electrical plug located under the CONTROL ZONE and will
need to be unplugged before the cover can be completely removed. Use an Allen
wrench to level the unit. Once stable, replace parts as they were removed.
A carpenter’s level is recommended.
NOTE: There are only two levelers on the equipment.
WARNING!
Our equipment is heavy, use care and additional help if necessary when
moving. Failure to follow these instructions could result in injury.
BEFORE YOU BEGIN
CLIMBMILL SPM (STEPS PER MINUTE)
LEVEL 12345678910 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
SPM 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120 126 132 138 143 148 153 158 162
EMERGENCY STOP
LEVER
AUTO STOP SENSOR
CONTROL ZONE

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BEFORE YOU BEGIN
USING THE HEART RATE FUNCTION
The heart rate function on this product is not a medical device. While
heart rate grips can provide a relative estimation of your actual
heart rate, they should not be relied on when accurate readings are
necessary. Some people, including those in a cardiac rehab program,
may benefit from using an alternate heart rate monitoring system
like a chest or wrist strap. Various factors, including movement of
the user, may affect the accuracy of your heart rate reading. The
heart rate reading is intended only as an exercise aid in determining
heart rate trends in general. Please consult your physician.
WARNING!
Heart rate monitoring systems may be inaccurate.
Over exercising may result in serious injury or death.
If you feel faint, stop exercising immediately.
1. Any and all part removal or replacement must be performed by a qualified service technician.
2. DO NOT use any equipment that is damaged and or has worn or broken parts.
Use only replacement parts supplied by your country’s local MATRIX dealer.
3. MAINTAIN LABELS AND NAMEPLATES: Do not remove labels for any reason. They contain
important information. If unreadable or missing, contact your MATRIX dealer for a replacement.
4. MAINTAIN ALL EQUIPMENT: Preventative maintenance is the key to smooth operating
equipment as well as keeping your liability to a minimum. Equipment safety levels can
only be maintained if inspections for damage and wear occur at regular intervals.
5. Ensure that any person(s) making adjustments or performing maintenance or
repair of any kind is qualified to do so. MATRIX dealers will provide service
and maintenance training at our corporate facility upon request.
WARNING
Disconnect all power before servicing or moving the equipment. To remove power from
the ClimbMill, the power cord must be disconnected from the wall outlet. To clean,
wipe surfaces down with soap and slightly damp cloth only; never use solvents.
A) Clean Auto Stop Sensors (2) monthly
B) Clean Control Zone IR sensors (6) monthly
PERFORMANCE CLIMBMILL
AB
MAINTENANCE

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MAINTENANCE
MAINTENANCE SCHEDULE
ACTION FREQUENCY
Unplug the unit. Clean entire frame and shrouds using water and a mild soap or other Matrix approved solution
(cleaning agents should be alcohol and ammonia free). DAILY
Check step motion and stability to ensure the ClimbMill does not rock or wobble. QUARTERLY
Check all connecting joint areas for tightness of bolt assemblies. QUARTERLY
Ensure that there is little, or no free play at all joint assemblies once bolts have been tightened. Installation of
washer kits may be required if free play does not come out from tightening bolts. QUARTERLY
Unplug the ClimbMill and remove the access panel. Clean sprockets of old grease and re-apply a lithium-based
grease to sprocket teeth. QUARTERLY
Unplug the ClimbMill and clean the AUTO STOP SENSORS (located under the bottom step) and IR sensor
windows on Control Zone with a cotton swab, water and a mild soap or other Matrix approved solution
(cleaning agents should be alcohol and ammonia free).
QUARTERLY
PRODUCT SPECIFICATIONS
PERFORMANCE
CONSOLE PREMIUM LED
Max User Weight 182 kg / 400 lbs
Product Weight 187 kg / 412.3 lbs
Shipping Weight 208 kg / 458.6 lbs
Overall Dimensions
(L x W x H)*
182.5 x 102.4 x 219.1 cm /
71.9” x 40.3” x 86.3”
* Ensure a minimum clearance width of 0.6 meters (24”) for access to and passage around MATRIX equipment.
Please note, 0.91 meters (36”) is the ADA recommended clearance width for individuals in wheelchairs.

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The Matrix machine is inspected before it is packaged. Carefully unpack the unit and dispose of the box
material. Note: There is a thin protective sheet of clear plastic on the overlay of the console that should be
removed before use.
The PREMIUM LED has a fully integrated ATM-style interface. All information required for workouts is explained
on-screen. Exploration of the interface is highly encouraged.
A) GO: One Touch Start.
B) PAUSE: Pauses workout. Pause duration can be set in manager or engineering mode.
C) STOP: Ends workout and shows workout summary data.
D) INCLINE/LEVEL: Adjust level (incline for treadmills and ascent trainers) and make program
selections.
E) SPEED/LEVEL: Adjust level (speed for treadmills) and make program selections.
F) NUMBER KEYPAD: Workout data input for workout setup. Level or speed adjustment during workout.
G) ENTER: To confirm each program setting.
H) FAN: Allows for fan speed selection (fan has three operating speeds).
I) DISPLAY KEYS: This console functions like an ATM machine with 8 function keys surrounding the
display. To make a selection or modify display data, press the key next to the item you wish to select or
modify.
J) READING RACK: Holds reading material or electronic device.
K) USB 2.0 PORT: Access for charging devices and for software updates.
L) OPTIONAL ENTERTAINMENT OVERLAY: For use with optional add-on TV.
M) HEADPHONE JACK: For use with optional add-on TV.
N) ENERGY SAVER LIGHT: Indicates if machine is in energy saver mode. Press a button to wake up the
machine.
O) RFID SENSOR: Wireless login access location (optional add-on feature).*
* Supported standards with carrier frequency of 13.56 MHz include; ISO 14443 A, ISO 15693, ISO 14443
B, Sony Felica, Inside Contact-less (HID iClass), and LEGIC RF.
PREMIUM LED CONSOLE DESCRIPTION
A
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ADDITIONAL NOTES
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 
• Consult the dealer or an experienced radio/TV technician for help. 
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. 
FCC RF Radiation Exposure Statement: 
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should
be installed and operated with a minimum distance of 20 centimeters between the radiator and your body.
Before proceeding, find the serial numbers located on barcode stickers and enter them in the spaces provided below. Use the information below when calling for service.
FRAME SERIAL NUMBER (Located on front lower frame)CONSOLE SERIAL NUMBER (Located on back of the console)
SERIAL NUMBERS

© 2021 Johnson Health Tech
Rev 1.4 PF
PERFORMANCE CLIMBMILL