Media5 Mediatrix 4108 Manual

Mediatrix 4100 Series - Hardware Installation Guide
All models except 4102
v. 2.0.40.747
2017-10-20

Table of Contents
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Table of Contents
Safety Recommendations and Information 4
Danger, Warning, Caution, and Note Definitions 4
Electrical Safety Guidelines 4
General Safety Practices 5
Electrostatic Discharge Prevention 6
Translated Warning Definition 6
Requirements 8
Location Requirements 8
Wiring Guidelines 8
Mediatrix 4100 Series Characteristics 9
Power Consumption 9
Getting Started 11
Installation Check List 11
Package Check List 12
Cleaning Instructions 12
Mounting Tools and Equipment 12
Connectors and Indicators 13
Bypass Feature (4108/4116/4124 Models) 15
Installing the Mediatrix Unit 16
Installing the Unit on a Flat Surface 16
Installing the Unit on the Wall 17
Connecting the Telephony Cables 18

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Connecting the Mediatrix Unit Using a DHCP Server 18
Connecting the Mediatrix Unit Using a Static IP Address 19
Verifying the Installation 20
Cables 21
10/100 Ethernet Connection (RJ-45) 21
FXS Connections (RJ-11) 22
FXS Connections (RJ21X) for Mediatrix 4124 only 22
Troubleshooting 25
Locating the Product Serial Number 25
Troubleshooting 26
LED Patterns 26
RESET/DEFAULT Button 27
Partial Reset 28
Factory Reset 30
Standards Compliance and Disclaimers 32
Supported Standards 32
Disclaimers 33
Product Disposal Instructions 36
Documentation 37
Copyright Notice 38

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Safety Recommendations and Information
Danger, Warning, Caution, and Note Definitions
Danger: Indicates a hazardous situation which, if not avoided, will result in death or serious
injury.
Warning: Indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a hazardous situation which, if not avoided, could result in minor or
moderate injury or damage to property or equipment.
Note: Indicates important information not related to personal injury.
Electrical Safety Guidelines
Danger: Do not work on the Mediatrix unit, connect or disconnect its cables during periods
of lightning.
Danger: Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
Danger: Do not connect external lines to Mediatrix S7 units, as it does not have lightning
protection.
Warning: The earth ground cable must be firmly and securely connected to the grounding
screw on the back of the Mediatrix unit and an appropriate grounding point in your site: the
earth ground cable must remain tightly secured at all times during service and installation.
Warning: Disconnect all interface cables (including PRI, FXS, and FXO) before unplugging any
power sources from the Mediatrix unit.
Warning: Disconnect all interface cables (including PRI, FXS, and FXO) as well as all power
sources connected to the Mediatrix unit before servicing the unit.

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Warning: This equipment must be installed and maintained by service personnel. Incorrectly
connecting this equipment to a general-purpose outlet could be hazardous.
Warning: This product relies on the building's installation for short-circuit (overcurrent)
protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC,
10 A international) is used on the phase conductors (all current-carrying conductors).
Warning: The unit must be grounded at all times when in use.
Warning: Do not connect the ETH2, ETH1,LAN, and FXS connectors directly to the Public
Switched Telephone Network (PSTN), to an off premise application, an out of plant application,
any exposed plant application, or to any equipment other than the intended application,
connection may result in a safety hazard, and/or defective operation and/or equipment
damage. Exposed plant means where any portion of the circuit is subject to accidental contact
with electric lighting or power conductors operating at a voltage exceeding 300 V between
conductors or is subject to lightning strikes.
Warning: The Mediatrix unit must be installed on a circuit equipped with a breaker so that
you can easily power the unit off if required.
Warning: Hazardous network voltages might be present in WAN, LAN, Sync, and telephony
port connectors regardless of whether power to the device is OFF or ON. Use caution when
working near these connectors to avoid electric shocks.
Warning: The socket outlet, if used, shall be located near the equipment and shall be easily
accessible by the user. The AC adaptor inlet is considered as a disconnection device. The
device must be readily operational.
Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line
cords.
Caution: The RJ-11 cable should comply with UL 1863 and CSA C22.2 No 233 standards.
General Safety Practices
Warning: Do not use this product near water, for example, near a bath tub, wash bowl,
kitchen sink or laundry tub, in a wet basement or near a swimming pool.
Warning: Do not expose the unit to rain or moisture to avoid any shock hazard.

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Warning: Do not use the telephone to report a gas leak in the vicinity of the leak.
Warning: Do not get this product wet or pour liquids into it.
Warning: Ultimate disposal of this product should be handled according to all national laws
and regulations.
•Keep your Mediatrix unit clear and dust-free during and after installation.
•Locate the emergency power-off switch for the room in which you are working. Then, if an
electrical accident occurs, you can act quickly to turn off the power.
•Do not work alone if potentially hazardous conditions exist.
•Never assume that power is disconnected from a circuit. Always check.
•Do not perform any action that creates a potential hazard to people or makes the equipment
unsafe.
•Do not open or disassemble this product.
•The unit should be located at 20 cm from your monitor, computer casing or other peripheral
including speakers.
•When the unit is brought from a cold to a warm environment, condensation, that might be
harmful to the unit, may occur. If this is the case, wait one hour before powering the unit.
Electrostatic Discharge Prevention
•When working on a Mediatrix unit, always wear an ESD wrist strap, ensuring that it makes a
good contact with your bare skin.
•Attach the ESD wrist strap end to an earth ground i.e. the grounding screw on the back of the
Mediatrix unit or on an unpainted bare metal spot of a grounded equipment rack.
Translated Warning Definition
Warning: Means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, you must be aware of the hazards involved with electrical circuitry
and familiar with standard practices for preventing accidents.
Waarschuwing: Dit waarschuwingssymbool betekent gevaar. U overtreat in een situatie die
lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich

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bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte
te zijn van standaard maatregelen om ongelukken te voorkomen.
Varoitus: Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa
ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää
sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista.
Avertissement: Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une
situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur
un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-
vous avec les procédures couramment utilisées pour éviter les accidents.
Warnung: Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die
zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät
beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der
Standardpraktiken zur Vermeidung von Unfällen bewußt
Avvertenza: Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe
causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre
conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per
la prevenzione di incidenti.
Advarsel: Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til
personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene
som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å
unngå ulykker.
Aviso: Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá
causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-
se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns
que possam prevenir possíveis acidentes..
¡Advertencia!: Este símbolo de aviso significa peligro. Existe riesgo para su integridad física.
Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica
y familiarizarse con los procedimientos estándar de prevención de accidentes.
Varning: Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda
till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om
farorna med elkretsar och känna till vanligt förfarande för att förebygga skador.

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Requirements
Location Requirements
To avoid premature aging of the unit, insure user security and facilitate access, upgrades and
maintenance, the following guidelines must be followed.
•Install the Mediatrix unit:
•on a standard 48.26 cm (19 in.) equipment rack
•on a flat surface (desk, table, etc.)
•Install the Mediatrix unit in a well-ventilated location where it will not be exposed to high
temperatures or humidity.
•Storage temperature: -20ºC to +70ºC
•Operating temperature: 0ºC to +40ºC
•Humidity lower than 85% and non-condensing
•Do not install the Mediatrix unit in a location exposed to direct sunlight or near stoves or
radiators. Excessive heat could damage the internal components.
•Unit should be positioned to be accessible for future upgrade, maintenance and
troubleshooting and where cables can be easily connected.
•Maintain a minimum of 25 mm (1 in.) clearance around the unit.
•Keep airflow around and through the vents of the unit clear of any obstruction.
•Do not put books or paper on the unit.
Wiring Guidelines
These guidelines apply for any cable, supplied or not, used with a Mediatrix unit.
•Always use straight through cables.
•Cables must not pull or create a lateral stress on the connectors, i.e. they must be long enough.
•Cables must be installed in such a way not to present a trip hazard to personnel working in the
vicinity of the equipment.
•Keep cables away from:
•Sources of electrical noise such as radios, transmitters, and broadband amplifiers
•Power lines
•Fluorescent lighting fixtures

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•Liquids or moisture
•Heat sources
Mediatrix 4100 Series Characteristics
Parameter Description
Dimensions •Height: 4.4 cm (1.74 in.)
•Width: 43 cm (17.19 in.)
•Depth: 21 cm (8.4 in.)
Weight •1.7 kg (3.7 lbs)
Power consumption •100 Vac - 240 Vac
•50 Hz / 60 Hz 1.6 A
Power Consumption
Model Voltage /
Frequency
Operating
Conditions
Current (mA) Power (W) VA Thermal
Dissipation
120 Vac / 60
Hz
All ports off
hook
226 18 27 17
240 Vac / 50
Hz
All ports off
hook
176 20 42 19
120 Vac / 60
Hz
All ports
ringing into
3REN each
306 25 37 15
4108
240 Vac / 50
Hz
All ports
ringing into
3REN each
233 28 56 18
120 Vac / 60
Hz
All ports off
hook
368 30 44 28.54116
240 Vac / 50
Hz
All ports off
hook
274 34 66 32.5

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Model Voltage /
Frequency
Operating
Conditions
Current (mA) Power (W) VA Thermal
Dissipation
120 Vac / 60
Hz
All ports
ringing into
3REN each
532 43 64 23.5
240 Vac / 50
Hz
All ports
ringing into
3REN each
341 43 82 23.5
120 Vac / 60
Hz
All ports off
hook
540 41 65 41
240 Vac / 50
Hz
All ports off
hook
360 41 86 41
120 Vac / 60
Hz
All ports
ringing into
3REN each
580 37 70 37
4124
240 Vac / 50
Hz
All ports
ringing into
3REN each
500 37 120 37

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Getting Started
Installation Check List
Task Verified by Date
Network information available
and recorded in site log.
Location requirements verified.
Site power Voltage.
Installation site pre-power
check completed.
Mounting tools and equipment
available.
Additional equipment available.
Mediatrix unit received.
Quick start guide received.
Regulatory compliance and
safety information received.
Warranty card received.
Software version verified
Rack, desktop mounting of
chassis completed.
Initial electrical connections
established.
Cable length limits verified.
Initial configuration performed.
Initial operation verified.

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Package Check List
Item Condition
1 Mediatrix unit
1 Power cord with the proper model for the
country
1 Printed Getting Started Guide
1 Bumpon kit for desktop use
Cleaning Instructions
To clean a Mediatrix unit, wipe with a soft dry cloth.
Caution: Do not use volatile liquids such as benzine and thinner as they can damage the
unit's casing.
For resistant markings, wet a cloth with a mild detergent, wring well and then wipe off. Use a dry
cloth to dry the surface.
Mounting Tools and Equipment
Tools
•ESD wrist strap
Equipement
•RJ-45 cables for the WAN and LAN connections
•RJ-11 cable for telephony connections (for the 4108 and 4116)
•RJ-21 cable (only for 4124)

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Connectors and Indicators
LEDs






# LED Behavior Condition
7 Ready Green, steady ON All lines are enabled
(operational state)

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# LED Behavior Condition
Green, steady OFF All lines are disabled
(operational state)
Blinking 1 cycle per 4
seconds, 75% duty
At least one line is enabled
and at least one line is
disabled (operational state)
OFF Lines idled and unlocked
Steady ON Lines in use and unlocked
Steady yellow Shutting down
8 In-Use
Yellow, blinking yellow, 1
cycle per second, 50% duty
Locked
Green, blinking, variable
rate
Network traffic
Green, steady ON No network traffic
9 LAN
OFF Not connected
Amber, steady ON Restart completed
OFF Indicates that the unit is not
connected
10 Power
Blinking, 1 Hz, 50% duty Restart in progress


Switches
# Switch Description
11 Reset/Default Allows setting the unit to default (known) values. Refer to RESET/
DEFAULT Button (p. 27)

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Connectors and cards
# Connectors/cards Description
1 ETH1 A 10/100 BaseT Ethernet RJ-45 connector for access to a LAN,
WAN or computer. This port is by default used for uplink / WAN
connection.
2 ETH2 10/100 BaseT Ethernet RJ-45 connector for access to a LAN, WAN or
computer. These ports are used by default for LAN connections.
3 FXS connectors Eight RJ-11 connectors to attach conventional telephones or G3 fax
machines. These connectors are available on the Mediatrix 4116
only.
4 Analog Lines A RJ21X connector with 24 RJ-11 Teladapt connectors to provide
line cord connection to analog phones, faxes and modems. This
connector is available on the Mediatrix 4124 only.
5 FXS connectors Eight RJ-11 connectors to attach conventional telephones or G3 fax
machines. These connectors are available on the Mediatrix 4108
and Mediatrix 4116 only.
6 Bypass Permits users to make and receive calls even when the Mediatrix
4100 is not operating.
12 Power Internal Switching Mode Power Supply (SMPS) Universal input.
Bypass Feature (4108/4116/4124 Models)
In the event of a power failure or network failure, the bypass feature allows users to make and
receive calls even when the Mediatrix unit is not operating
During normal operation, the direct connection between the FXS 1 and FXS 2 connectors is switched
out through commuting relays and both ports resume normal functions. When power is removed
from the Mediatrix unit or if the Network is down, a phone/fax used on FXS connector 1 (Mediatrix
4108/4116) or analog line 1 (Mediatrix 4124) is directly connected to the SCN Bypass line. FXS
connector 1 (Mediatrix 4108/4116) or analog line 1 (Mediatrix 4124) stays in Bypass connection until:
•The error conditions have been cleared.
•The device connected to it is on-hook and a delay has elapsed.
When the power is restored, this automatically removes the Bypass connection; this means that any
ongoing call on the Bypass connection is terminated.

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Installing the Mediatrix Unit
Before you start
Warning: Before performing this procedure, you must first read and understand the Safety
Recommendations listed in this document.
Note: Note or take a picture of your unit's serial number before starting the installation, and place
the card stickers of the cards not factory installed. Refer to Locating the Product Serial Number (p. 25)
Steps
1) Install the unit on a flat surface, in an equipment rack or on the wall. Refer to Installing the
Unit on a Flat Surface (p. 16) or Installing the Unit on the Wall (p. 17)
2) Connect the unit power cord in an appropriate AC electrical outlet.
3) Connect the Telephony Interface Cables. Refer to Connecting the Telephony Cables (p. 18) .
Caution: To prevent damage to the Mediatrix unit, make sure to connect the cables to their
proper location on the Mediatrix unit.
4) Connect the Ethernet Cables. Refer to:
•Connecting the Mediatrix Unit Using a DHCP Server
•Connecting the Mediatrix Unit Using a Static IP address
5) Verify the installation. Refer to Verifying the Installation (p. 20).
Installing the Unit on a Flat Surface
Before you start
Warning: Before performing this procedure, you must first read and understand the Safety
Recommendations listed in this document.
Steps
1) Unpack the unit and go through the Package check list.
2) Apply the Bumpon™ autoadhesive protective products to the bottom of the unit.
Note: This will improve the airflow under the unit.
3) Install the unit on the flat surface.
4) Make sure the unit is at 20 cm (8 in.) from your monitor, computer casing, or other
peripheral, including speakers.

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Next Step
Connecting the Telephony Cables (p. 18)
Installing the Unit on the Wall
Before you start
IMPORTANT: Before performing this procedure, you must first read and understand the Safety
Recommendations listed in this document.
Information
Consider writing down the Product Serial Number on a document easy to access before performing
the installation of the unit. Refer to Locating the Product Serial Number (p. 25)
Steps
1) Unpack the unit and go through the Package check list.
2) Do not connect any cables to the unit.
3) Make sure the wall is smooth, flat, dry and sturdy.
Note: If necessary, install a 250 mm x 200 mm x 12 mm (10 in. x 8 in. x 0,5 in.) plywood on the wall.
4) Apply the Bumpon™ autoadhesive protection to the bottom of the unit.
Note: This will improve the airflow under the unit.
5) Position the unit against the wall (plywood).
6) Mark the position of the screw holes on the wall.
7) Drill two holes on the markings.
8) Install a screw in each hole.
9) Align the screw holes of the unit over the screws installed on the wall, and hang the unit.

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Next Step
Connecting the Telephony Cables (p. 18)
Connecting the Telephony Cables
Information
Note: To prevent damage to the Mediatrix unit, make sure to connect the cables to their proper
location on the Mediatrix unit.
Steps
1) Wear an ESD wrist strap, ensuring it makes good contact with your bare skin.
2) Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded
equipment rack).
3) Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are
OFF.
4) Make sure the provided power cable is connected to the Mediatrix unit and in an
appropriate AC electrical outlet.
5) Connect faxes, phones or a PBX to the FXS card.
Next Step
Connecting the Mediatrix Unit Using a DHCP Server
Connecting the Mediatrix Unit Using a Static IP address
Connecting the Mediatrix Unit Using a DHCP Server
Before you start
•Make sure that your network connection is working.
•You must use an IPv4 Network.
•The IPv4 Network must have a DHCP server.
•If your unit does not have an FXS port, or if you do not have access to the DHCP server's logs,
then use the Connecting the Mediatrix Unit Using a Static IP Address (p. 19) procedure.
Steps
1) Wear an ESD wrist strap, ensuring it makes good contact with your bare skin.

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2) Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded
equipment rack).
3) Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are
OFF.
4) Make sure the provided power cable is connected to an appropriate AC electrical outlet.
5) Connect a 10/100 BaseT Ethernet RJ-45 cable into the ETH1 connector of the Mediatrix unit.
6) Connect the other end of the cable to a router/switch connected to your Network.
7) Validate the installation.
8) Turn ON the AC power sources that are used to power the Mediatrix unit at the circuit
breaker
Note: When the unit is brought from a cold to a warm environment, condensation, that might be
harmful to the unit, may occur. If this is the case, wait one hour before connecting the power cord.
9) If you have an FXS port, dial *#*0 to get the IP address or consult the DHCP server's logs
to find out your IP address.
Result
The Power LED on the unit will be flashing when the unit performs a DHCP server query. It will
become solid once it successfully gets an IP address from the DHCP server. At this point, you can
now use the DHCP server IP address to access your unit's management interface.
Connecting the Mediatrix Unit Using a Static IP Address
Before you start
•Your computer must be set to use the 192.168.0.11 private IP address on subnet
255.255.255.0.
•You must use an IPv4 Network.
•Make sure that your network connection is working.
Steps
1) Wear an ESD wrist strap, ensuring it makes good contact with your bare skin.
2) Attach the ESD wrist strap end to an earth ground (unpainted bare metal spot of a grounded
equipment rack).
3) Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are
OFF.
4) Make sure the provided power cable is connected an appropriate AC electrical outlet.
5) Connect a 10/100 BaseT Ethernet RJ-45 cable into the ETH2 Ethernet connector of the
Mediatrix unit.
6) Connect the other end of the cable into your PC.
7) Validate the installation.

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8) Turn ON the AC power sources that are used to power the Mediatrix unit at the circuit
breaker.
Note: When the unit is brought from a cold to a warm environment, condensation, that might be
harmful to the unit, may occur. If this is the case, wait one hour before connecting the power cord.
Result
You can now use the 192.168.0.10 IP address to access your unit's management interface.
Verifying the Installation
Steps
1) Contact the Mediatrix unit with an SNMP browser.
2) Contact the Mediatrix unit via the CLI.
3) Contact the Mediatrix unit via the Web Browser.
4) Ping the Mediatrix unit.