Media5 Mediatrix 3308 Manual

Discover the Power of 5
Pb
RoHS
COMPLIANT
2002/95/EC
Hardware Installation Guide
Mediatrix®3300 Series
Analog Gateways
Mediatrix 3308 / Mediatrix 3316
Product Version 2.0 Document Revision 15
March 2, 2012

Media5 Corporation Hardware Installation Guide
Media5 Corporation
4229 Garlock Street
Sherbrooke, Québec, Canada J1L 2C8
Mediatrix®3300 Series Hardware Installation Guide
© 2012, Media5 Corporation
Allrights reserved. No part of this publicationmaybereproduced or used in any form or by any means
–graphic,electronic,ormechanical,including photocopying,recording,taping,or informationstorage
and retrieval systems – without the express written permission of the publisher.
Media5 Corporation reserves the right to revise this publication and make changes at any time and
without the obligation to notify any person and/or entity of such revisions and/or changes.
Trademarks
Microsoft and Windows are registered trademarks of Microsoft Corporation.
Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.
All other trademarks and registered trademarks are the property of their respective owners.
Third-Party Software Copyright Information
The Mediatrix®3300 Series firmware aggregates some third-party software modules (open source
and commercial) that are distributed to you in accordance with their respective licenses. Refer to the
Third Party Software Copyright Information addendum available on the Mediatrix Download Portal,
which lists the third-party software modules along with any copyright and license information.

Hardware Installation Guide
Mediatrix 3300 – Analog Gateway iii
Contents
Preface
About this Manual.............................................................................................................vii
Document Objectives.................................................................................................................................. vii
Intended Audience...................................................................................................................................... vii
Related Documentation............................................................................................................................. viii
Document Structure................................................................................................................................... viii
Document Conventions ...............................................................................................................................ix
Warning Definition.......................................................................................................................................................ix
Other Conventions ......................................................................................................................................................ix
SCN vs PSTN..............................................................................................................................................................ix
Standards Supported ..................................................................................................................................................ix
Obtaining Documentation.............................................................................................................................x
Media5 Web Site......................................................................................................................................................... x
Media5 Download Portal ............................................................................................................................................. x
Documentation Feedback ........................................................................................................................................... x
End User Technical Support.........................................................................................................................x
Chapter 1
Overview ..............................................................................................................................1
Overview.......................................................................................................................................................1
Key Features............................................................................................................................................................... 1
Mediatrix 3300 Connectors and Indicators ...................................................................................................2
Product Serial Number Location ................................................................................................................................. 2
Front Indicators and Connectors................................................................................................................................. 2
Rear Connectors ......................................................................................................................................................... 3
Rear Indicators............................................................................................................................................................ 5
Port Numbering Convention .........................................................................................................................6
WAN/LAN Slot – Ethernet Connectors........................................................................................................................ 6
Service Slot 1.............................................................................................................................................................. 6
Service Slots 2/3 – FXS/FXO Connectors................................................................................................................... 6
Chapter 2
Installation ...........................................................................................................................7
Planning the Installation................................................................................................................................7
Installation Checklist.................................................................................................................................................... 7
Site Log.......................................................................................................................................................................8
Network Information.................................................................................................................................................... 8
Safety Recommendations.............................................................................................................................8
Maintaining Safety with Electricity............................................................................................................................... 8
General Safety Practices............................................................................................................................................. 9
Preventing Electrostatic Discharge Damage............................................................................................................... 9
Required Mounting Tools and Equipment ....................................................................................................9
Unpacking and Inspection ............................................................................................................................9
Location and Mounting Requirements .......................................................................................................10
Location.....................................................................................................................................................................10
Mounting Brackets..................................................................................................................................................... 10

Contents
iv Mediatrix 3300 – Analog Gateway
Rack-Mounting.......................................................................................................................................................... 11
Wall-Mounting ........................................................................................................................................................... 12
Free Standing Unit .................................................................................................................................................... 13
Condensation ............................................................................................................................................................ 13
Cleaning .................................................................................................................................................................... 13
Hardware Installation..................................................................................................................................14
Connecting Cables.................................................................................................................................................... 14
Chapter 3
Powering on the Mediatrix 3300.......................................................................................17
IP Address Discovery or Configuration.......................................................................................................17
Dynamic WAN IPv4 Address Discovery.................................................................................................................... 17
Default Static WAN IPv4 Address Configuration....................................................................................................... 18
IPv6 Link Local Address Configuration ..................................................................................................................... 19
LAN Interface Access................................................................................................................................................ 19
Vocal Unit Information............................................................................................................................................... 20
Verifying the Installation............................................................................................................................................ 20
Indicators (LEDs)........................................................................................................................................20
LED Patterns – Specific Conditions .......................................................................................................................... 20
LED Patterns – Default Behaviour ............................................................................................................................ 22
RESET/DEFAULT Button...........................................................................................................................22
At Run-Time.............................................................................................................................................................. 22
At Start-Time............................................................................................................................................................. 23
Partial Reset.............................................................................................................................................................. 23
Factory Reset............................................................................................................................................................ 24
Management Choices.................................................................................................................................24
Appendix A
Standards Compliance and Safety Information .............................................................27
Standards Supported..................................................................................................................................27
Disclaimers .................................................................................................................................................28
Federal Communications Commission (FCC) Part 15 .............................................................................................. 28
Federal Communications Commission (FCC) Part 68 .............................................................................................. 28
Industry Canada........................................................................................................................................................ 29
CE Marking................................................................................................................................................................ 29
RoHS China .............................................................................................................................................................. 30
Translated Warning Definition ....................................................................................................................31
Safety Warnings .........................................................................................................................................32
Circuit Breaker (15A) Warning .................................................................................................................................. 32
TN Power Warning.................................................................................................................................................... 32
Product Disposal Warning......................................................................................................................................... 32
No. 26 AWG Warning................................................................................................................................................ 32
LAN anf FXS Ports Connectors Warning.................................................................................................................. 32
Socket Outlet Warning .............................................................................................................................................. 32
Safety Recommendations...........................................................................................................................33
Appendix B
Cabling Considerations....................................................................................................35
RJ-45 Cable................................................................................................................................................35
Straight Through Cable............................................................................................................................................. 36
Crossover Cable........................................................................................................................................................ 37

Hardware Installation Guide
Mediatrix 3300 – Analog Gateway v
RJ-11 (Telephone) Cable ...........................................................................................................................37
Wiring Conventions................................................................................................................................................... 37
Serial Console (RS-232).............................................................................................................................38
DTE or DCE .............................................................................................................................................................. 38
Crossover Cable (Null Modem)................................................................................................................................. 38
Appendix C
Standard Hardware Information.......................................................................................39
Industry Standard Protocols .......................................................................................................................39
Hardware Features.....................................................................................................................................40
Interfaces................................................................................................................................................................... 40
Power ........................................................................................................................................................................ 40
Product Architecture Details.......................................................................................................................40
Real Time Fax Router Technical Specifications.........................................................................................40
Analog Line Interface (FXS) .......................................................................................................................41
PSTN Interface (FXO) ................................................................................................................................41
Audio Specifications ...................................................................................................................................41
DTMF Tone Detection ................................................................................................................................42
DTMF Tone Generation..............................................................................................................................42
Power Consumption ...................................................................................................................................42
Operating Environment...............................................................................................................................42
Dimensions and Weight..............................................................................................................................43
Warranty.....................................................................................................................................................43
Appendix D
Interface Card Installation Instructions...........................................................................45
General Information....................................................................................................................................45
Interface Card Installation Instructions .......................................................................................................45
Appendix E
Glossary.............................................................................................................................49
Appendix F
List of Acronyms...............................................................................................................53

Contents
vi Mediatrix 3300 – Analog Gateway

Mediatrix 3300 – Analog Gateway vii
PREFACE
PAbout this Manual
Thank you for purchasing the Mediatrix 3300 Series from Media5 Corporation.
The Mediatrix 3300 is an essential component of any enterprise network for voice, data and security needs. It
connects analog phones, faxes, and lines to an IP network to allow cost-effective communication scenarios
for immediate savings and enhanced productivity.
Two models are available:
Document Objectives
The Mediatrix 3300 Hardware Installation Guide provides technical information on how to physically install the
Mediatrix 3300. It also describes the cabling required for the Mediatrix 3300 device.
The information included in this guide consists of:
Hardware descriptions of the Mediatrix 3300 device
Hardware installation instructions
Installation scenarios examples
LED indications
Cabling and pin-out data
Please refer to the Dgw v2.0 Software Configuration Guide for software configuration information.
Use the Mediatrix 3300 Hardware Installation Guide in conjunction with the appropriate publications listed in
“Related Documentation” on page viii.
Intended Audience
This guide is intended for the following audiences:
Technicalstaffwhoarefamiliarwithelectronic circuitry, networkingtheoryand haveexperience
as an electronic technician.
System administrators with a basic networking background and experience, but who might not
be familiar with the Mediatrix 3300 device.
Systemadministratorswhoareresponsible for installing and configuring networking equipment
and who are familiar with the Mediatrix 3300 device.
Table 1: Mediatrix 3000 Series Models
Model Interfaces VoIP Call Capacity
Mediatrix 3308 7 FXS Lines
1 FXO Line 7
Mediatrix 3316 14 FXS Lines
2 FXO Lines 14
Note: There are many flavours of the Mediatrix 3300 device. Because of this, some of the information
provided may not apply to your particular Mediatrix 3300 device model.

Preface - About this Manual Related Documentation
viii Mediatrix 3300 – Analog Gateway
Related Documentation
In addition to this manual, the Mediatrix 3300 document set includes the following:
Dgw v2.0 Software Configuration Guide
Describes how to configure and operate the Mediatrix 3300.
Mediatrix 3300 Installation Guide
This booklet allows you to quickly setup and work with the Mediatrix 3300. The booklet for your
specific platform is available at: http://www.media5corp.com/quickstart
Configuration Reference Guide
Lists all the parameters, tables, and commands available in the Mediatrix 3300.
Notification Reference Guide
Lists and describes all syslog messages and notification messages that the Mediatrix 3300 may
send.
Third Party Software Copyright Information
This document lists the third-party software modules used in the Mediatrix 3300 along with any
copyright and license information. This document is available at: http://www.media5corp.com/
repository/common%20manuals/Third-Party_Software_Copyright_Information_Mediatrix.pdf.
Be sure to read any readme files, technical bulletins, or additional release notes for important information.
Document Structure
The Mediatrix 3300 Hardware Installation Guide contains the following information.
Table 2: Mediatrix 3300 Hardware Installation Guide Chapter/Appendices
Title Summary
“Chapter 1 - Overview” on page 1 Provides a brief description of the Mediatrix 3300.
“Chapter 2 - Installation” on page 7 Contains instructions for installing the Mediatrix 3300
and connecting the cables.
“Chapter 3 - Powering on the Mediatrix 3300” on
page 17 Leads you through the basic steps to start the
Mediatrix 3300.
“Appendix A - Standards Compliance and Safety
Information” on page 27 Lists the various standards compliance of the
Mediatrix 3300.
“Appendix B - Cabling Considerations” on
page 35 Describes the pin-to-pin connections for cables used
with the Mediatrix 3300.
“Appendix C - Standard Hardware Information”
on page 39 Lists the technical hardware information of the
Mediatrix 3300.
“Appendix D - Interface Card Installation
Instructions” on page 45 Describes how to install interface cards in a Mediatrix
3300 unit.

Document Conventions Hardware Installation Guide
Mediatrix 3300 – Analog Gateway ix
Document Conventions
The following information provides an explanation of the symbols that appear on the Mediatrix 3300 and in the
documentation for the product.
Warning Definition
Where to find Translated Warning Definition
For safety and warning information, see “Appendix A - Standards Compliance and Safety Information” on
page 27.
This Appendix describes the international agency compliance and safety information for the Mediatrix 3300. It
also includes a translation of the safety warning listed in the previous section.
Other Conventions
The following are other conventions you will encounter in this manual.
SCN vs PSTN
In Media5’ and other vendor’s documentation, the terms SCN and PSTN are used. A SCN (Switched Circuit
Network) is a general term to designate a communication network in which any user may be connected to any
other user through the use of message, circuit, or packet switching and control devices. The Public Switched
Telephone Network (PSTN) or a Private Branch eXchange (PBX) are examples of SCNs.
Standards Supported
When available, this document lists the standards onto which features are based. These standards may be
RFCs (Request for Comments), Internet-Drafts, or other standards.
TheMediatrix3300’simplementationsare based onthe standards,soit’spossiblethatsomebehaviourdiffers
from the official standards.
For more information on and a list of RFCs and Internet-Drafts, refer to the IETF web site at http://www.ietf.org.
Warning: Means danger. You are in a situation that could cause bodily injury. Before you work on any
equipment, you must be aware of the hazards involved with electrical circuitry and be familiar with standard
practices for preventing accidents.
Caution: Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury and/or damage to the equipment or property.
Note: Indicates important information about the current topic.
Standards Supported Indicates which RFC, Draft or other standard document is supported for a
specific feature.

Preface - About this Manual Obtaining Documentation
xMediatrix 3300 – Analog Gateway
Obtaining Documentation
These sections explain how to obtain documentation from Media5.
Media5 Web Site
Media5 offers the latest version of its products’ documentation on its web site. You will thus be able to access
and download the most current Media5 documentation. Follow this link: http://www.media5corp.com/en/
documentation.
Media5 Download Portal
Media5 offers online documentation via a self register web-portal. You will thus be able to access and
download the most current Media5 documentation. Follow this link to register: http://www.media5corp.com/en/
support-portal.
Documentation Feedback
Media5 welcomes your evaluation of this manual and any suggestions you may have. These help us to
improve the quality and usefulness of our publications.
Please send your comments to:
Media5 Corporation
Attention: Documentation Department
4229, Garlock Street
Sherbrooke, Quebec
Canada J1L 2C8
Fax: [phone]
We appreciate your comments.
End User Technical Support
In order to maximize technical support resources, Media5 works through its partners to resolve technical
support issues. All end users requiring technical support are encouraged to contact their vendor directly.
Note: This site does not contain any firmware versions.
Note: This site does not contain any firmware versions.

Mediatrix 3300 – Analog Gateway 1
CHAPTER
1Overview
This chapter describes the Mediatrix 3300 connectors and indicators.
Overview
Provider-specific profiles ensure that the Mediatrix 3300 is a genuine plug and play solution. It offers a low total
cost of ownership as it reduces installation and maintenance costs. Moreover, the Mediatrix 3300 integrates
features such as TLS, SRTP, and HTTPS designed to bring enhanced security for network management, SIP
signalling and media transmission aspects.
The Mediatrix 3300 is an essential component of any enterprise network for voice, data and security needs. It
connects analog phones, faxes, and lines to an IP network to allow cost-effective communication scenarios
for immediate savings and enhanced productivity.
It also offers an FXO port that can provide SCN access for various VoIP endpoints such as IP phones, FXS
devices, softphones and IP-based PBX and Key Systems (see the Software Configuration Guide for more
details).
The following are the Mediatrix 3300 Series models currently available:
Key Features
IP connectivity for analog phones and faxes
FXS interface ports
FXO interface ports
HTTP, SNMP, FTP and TFTP for configuration and management
True Plug-and-Play
Automatic configuration script download
Call Routing service
Secure SIP signalling
Secure Media transmission
SNMPv3 and web management
DHCP Client
PPPoE Client
T.38 support
Command Line Interface (CLI)
SSL/TLS Encryption
Table 3: Mediatrix 3300 Models
Model Interfaces VoIP Calls Capacity Service Slot Used
Mediatrix 3308 7 FXS Lines
1 FXO Line up to 7 Slot 2
Mediatrix 3316 14 FXS Lines
2 FXO Lines up to 14 Slots 2 and 3

Chapter 1 - Overview Mediatrix 3300 Connectors and Indicators
2Mediatrix 3300 – Analog Gateway
Mediatrix 3300 Connectors and Indicators
This section provides an overview of the front and rear panels of the Mediatrix 3300.
Product Serial Number Location
The serial number label for the Mediatrix 3300 device is located on the bottom of the unit.
Front Indicators and Connectors
See “Indicators (LEDs)” on page 20 for a description of the LED patterns the Mediatrix 3300 may have and
the states they represent.
Figure 1: Front Panel Indicators
Front LEDs
All indicators (LEDs) located on the front panel are also duplicated on the rear of the Mediatrix 3300, which
allows you to rack-mount the unit with the front or rear facing forwards. See “Location and Mounting
Requirements” on page 10 for more details.
Table 4 describes the LEDs on the front panel of the Mediatrix 3300.
Table 4: Front Panel LEDs
LED Description
1. IN USE When lit, at least one of the FXS or FXO lines of Service Slot 3 is in use.
2. ERROR/
TROUBLE This LED is not currently used on the Mediatrix 3300.
3. IN USE When lit, at least one of the FXS or FXO lines of Service Slot 2 is in use.
4. ERROR/
TROUBLE This LED is not currently used on the Mediatrix 3300.
5.
6.
7.
8.
ETH 1-4 Provides the state of the LAN network connected to the ETH 1-4 connectors:
• Green: The Mediatrix 3300 uses a 10 Mbps connection.
• Yellow: The Mediatrix 3300 uses a 100 Mbps connection.
The LED remains ON to indicate a Link and blinks if traffic passes.
13 14
1 2 3 4 12115 9 1076 8 Currently
Unused

Mediatrix 3300 Connectors and Indicators Hardware Installation Guide
Mediatrix 3300 – Analog Gateway 3
Front Connectors
Table 5 describes the connectors on the front panel of the Mediatrix 3300.
Rear Connectors
The Mediatrix 3300 has four main sections on its rear panel. These sections may or may not be available
depending on your Mediatrix 3300 model:
WAN/LAN Slot: Contains the Ethernet connectors and their associated LEDs.
Service Slot 1: Currently unused.
Service Slot 2: Contains 7 FXS connectors and 1 FXO connector.
Service Slot 3: Contains 7 FXS connectors and 1 FXO connector (available only on the
Mediatrix 3316).
Figure 2: Slot Sections
Figure 3 shows the rear panel of the Mediatrix 3300.
9. ETH 5 Provides the state of the WAN network connected to the ETH 5 connector:
• Green: The Mediatrix 3300 uses a 10 Mbps connection.
• Yellow: The Mediatrix 3300 uses a 100 Mbps connection.
The LED remains ON to indicate a Link and blinks if traffic passes.
10. WI/FI This LED is not currently used on the Mediatrix 3300.
11. ERROR/
ALARM This LED is not currently used on the Mediatrix 3300.
12. POWER/
UPS Indicates the status of the power feeding:
• Green: The Mediatrix 3300 is powered by its power supply.
• Yellow: The Mediatrix 3300 is powered by an external UPS.
Table 5: Front Panel Connectors
Connector Description
13. USB USB 2.0 Type A connector.
14. RS-232 RS-232 connector that connects the Mediatrix 3300 with a serial terminal such as
a PC or workstation with a RS-232 interface. You must use a cross-over or null-
modem cable.
Table 4: Front Panel LEDs (Continued)
LED Description
Standards Supported • ETSI 300 753: Acoustic Noise
Slot 3
Slot 2
Slot 1
WAN/LAN Slot

Chapter 1 - Overview Mediatrix 3300 Connectors and Indicators
4Mediatrix 3300 – Analog Gateway
Figure 3: Rear Panel Connectors
Table 6 describes the connectors on the rear panel.
Table 6: Rear Panel Connectors
Connector Description
1. On/Off
Switch Turns the Mediatrix 3300 on or off.
2. Power
connector Standard universal input (100-240 VAC; 50-60 Hz; 2A) power supply.
3. Fan Variable speed fan. The noise level complies with the ETSI 300 753 standard
(63 dB for office, 75 dB for telecom environment).
4. Reset
Default
button
Resets configuration parameters of the Mediatrix 3300 to default (known) values. It
can be used to reconfigure the unit. See “RESET/DEFAULT Button” on page 22
for more details.
WAN/LAN Slot
5. ETH 1-4 Four 10/100 BaseT Ethernet RJ-45 connectors for access to a LAN. See “WAN/
LAN Slot – Ethernet Connectors” on page 6 for more details.
6. ETH 5 One 10/100 BaseT Ethernet RJ-45 connector for access to a WAN. See “WAN/
LAN Slot – Ethernet Connectors” on page 6 for more details.
Service Slot 2
7. FXS
connectors Seven RJ-11 connectors to attach conventional telephones or G3 fax machines. See “Port Numbering Convention” on page 6 for more details.
8. FXO
connector One RJ-11 connector offering SCN access for various VoIP endpoints such as IP phones, FXS devices, softphones and IP-based PBX and Key Systems.
See “Port Numbering Convention” on page 6 for more details.
Service Slot 3
9. FXS
connectors Seven RJ-11 connectors to attach conventional telephones or G3 fax machines. See “Port Numbering Convention” on page 6 for more details.
10. FXO
connector One RJ-11 connector offering SCN access for various VoIP endpoints such as IP phones, FXS devices, softphones and IP-based PBX and Key Systems.
See “Port Numbering Convention” on page 6 for more details.
1
2
3
56479
810

Mediatrix 3300 Connectors and Indicators Hardware Installation Guide
Mediatrix 3300 – Analog Gateway 5
Rear Indicators
All LEDs located on the front panel are also duplicated on the rear of the Mediatrix 3300, which allows you to
rack-mount the unit with the front or rear facing forwards. See “Location and Mounting Requirements” on
page 10 for more details.
Figure 4: Rear Panel Indicators
Table 4 describes the LEDs on the rear panel connectors.
Table 7: Rear Panel LEDs
LED Description
1. POWER/
UPS Indicates the status of the power feeding:
• Green: The Mediatrix 3300 is powered by its power supply.
• Yellow: The Mediatrix 3300 is powered by an external UPS.
2. LAN Two indicators directly incorporated into each LAN connector that provide the state
of the LAN network connected to it:
• Green LED: The Mediatrix 3300 uses a 10 Mbps connection.
• Yellow LED: The Mediatrix 3300 uses a 100 Mbps connection.
The LEDs remain ON to indicate a Link and blink if traffic passes.
3. WAN Provides the state of the WAN network connected to the ETH 5 connector:
• Green: The Mediatrix 3300 uses a 10 Mbps connection.
• Yellow: The Mediatrix 3300 uses a 100 Mbps connection.
The LED remains ON to indicate a Link and blinks if traffic passes.
4. ERROR/
ALARM This LED is not currently used on the Mediatrix 3300.
5. Wi-Fi This LED is not currently used on the Mediatrix 3300.
6. IN USE When lit, at least one of the lines of Service Slot 2 is in use.
7. ERROR/
TROUBLE This LED is not currently used on the Mediatrix 3300.
8. IN USE When lit, at least one of the lines of Service Slot 3 is in use.
9. ERROR/
TROUBLE This LED is not currently used on the Mediatrix 3300.
3
1248
59
6
7
10 Mbps
Connection 100 Mbps Connection

Chapter 1 - Overview Port Numbering Convention
6Mediatrix 3300 – Analog Gateway
Port Numbering Convention
The following describes the port numbering conventions of the Slot sections.
WAN/LAN Slot – Ethernet Connectors
The following describes the port numbering conventions of the Ethernet connectors.
Figure 5: Ethernet Connectors Port Numbering Conventions
Service Slot 1
This slot is currently unused.
Service Slots 2/3 – FXS/FXO Connectors
The following describes the port numbering conventions of the FXS/FXO connectors.
Figure 6: FXS/FXO Connectors Port Numbering Convention
Standards Supported • IEEE 802.3: LAN/MAN CSMA/CD Access Method
• EIA/TIA 568-A: Commercial Building Wiring Standard
LAN
Connector
#1
LAN
Connector
#3
LAN
Connector
#2
LAN
Connector
#4
WAN
Connector
Note: The LAN connectors are used to contact the unit on the LAN side. They can also be used as a SIP
gateway to be bound on the LAN. However, there is no routing between the LAN and the uplink interface.
FXO
FXS
#7
FXS
#1 FXS #3 FXS #5
FXS
#2 FXS
#4 FXS #6

Mediatrix 3300 – Analog Gateway 7
CHAPTER
2Installation
This chapter describes the installation of the Mediatrix 3300.
Planning the Installation
Before installing the Mediatrix 3300, you should complete the following tasks:
Create a network diagram (see section “Network Diagram” on page 8).
Gather IP-related information (see section “IP-Related Information” on page 8 for more
information).
Install the hardware and software needed to configure the Mediatrix 3300 (see section
“Network Information” on page 8).
Installation Checklist
The installation checklist lists the tasks for installing the Mediatrix 3300. Print a copy of this checklist and mark
the entries as you complete each task. Include the completed checklist in your site log.
Figure 7: Installation Checklist
Mediatrix 3300 name/serial number _________________________________________________________
Task Verified By Date
Network information available & recorded in site log
Environmental specifications verified
Site power voltages verified
Installation site pre-power check completed
Required tools available
Additional equipment available
Mediatrix 3300 received
Quick start guide received
Regulatory compliance and safety information received
Warranty card received
Software version verified
Rack, desktop, or wall mounting of chassis completed
Initial electrical connections established
ASCII terminal attached to console port
Cable length limits verified
Initial configuration performed
Initial operation verified

Chapter 2 - Installation Safety Recommendations
8Mediatrix 3300 – Analog Gateway
Site Log
Media5 recommends that you maintain a site log to record all actions relevant to the Mediatrix 3300, such as:
Installation: Print a copy of the installation checklist and insert it into the site log.
Upgrades and maintenance: Use the site log to record ongoing maintenance and expansion
history. Update the site log to reflect the following:
• Configuration changes
• Maintenance schedules, requirements, and procedures performed
• Comments, notes, and problems
• Software changes and updates to firmware
Network Information
When planning the installation of the Mediatrix 3300, you should consider the following network information.
Network Diagram
It is always good practice to draw a network overview diagram that displays all neighbouring IP nodes, serial
connected elements, and other components. It is recommended that you keep a copy in the site log (see “Site
Log” on page 8 for more information on keeping a site log).
IP-Related Information
Before you can install the Mediatrix 3300, you need to have the following information:
IP addresses used for Ethernet LAN and WAN connectors
Subnet mask used for Ethernet LAN and WAN connectors
IP addresses of the central SIP server
IP addresses of the central server used for configuration upload and download
Power Source
If you suspect that your AC power is not reliable, for example if room lights flicker often or there is machinery
with large motors nearby, have a qualified professional test the power. Install a power conditioner if necessary.
Safety Recommendations
The following are safety recommendations and best practices to follow when working with the Mediatrix 3300.
Maintaining Safety with Electricity
Warning: Do not work on the Mediatrix 3300, connect or disconnect cables during periods of lightning
activity.
Warning: Disconnect all power before servicing the Mediatrix 3300.
Warning: Hazardous network voltages might be present in WAN, LAN, and telephone networks
connectors regardless of whether power to the device is OFF or ON. Use caution when working near these
connectors to avoid electric shock. When detaching cables, detach the end away from the Mediatrix 3300
first.

Required Mounting Tools and Equipment Hardware Installation Guide
Mediatrix 3300 – Analog Gateway 9
General Safety Practices
Follow these guidelines to ensure personal safety and protect the equipment:
Keep the Mediatrix 3300 clear and dust-free during and after installation.
Locate the emergency power-off switch for the room in which you are working. Then, if an
electrical accident occurs, you can act quickly to turn off the power.
Disconnect all power before installing the Mediatrix 3300.
Do not work alone if potentially hazardous conditions exist.
Never assume that power is disconnected from a circuit. Always check.
Do not perform any action that creates a potential hazard to people or makes equipment
unsafe.
Preventing Electrostatic Discharge Damage
Always follow electrostatic discharge (ESD) prevention procedures when installing or working around the
Mediatrix 3300.
Ensure that the Mediatrix 3300 chassis is electrically connected to earth ground.
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip
to earth ground to channel unwanted ESD voltages to ground safely. If no ESD wrist strap is
available, ground yourself by touching the metal part of the chassis.
Required Mounting Tools and Equipment
You will need the following tools and parts to properly install the Mediatrix 3300:
Screwdriver as required for attaching brackets to rack or wall.
Philips screwdriver for attaching brackets to the Mediatrix 3300.
Screws and anchors for wall-mounting, if required.
• Four wood screws or other fasteners, for installing the chassis on a wall.
ESD-preventive wrist strap.
In addition, you might need the following external equipment:
Modem for remote access.
RJ-45 cables for the WAN and LAN connections.
Unpacking and Inspection
If you haven’t already done so, unpack the Mediatrix 3300 device. Carefully remove it from the package and
packing material. The Mediatrix 3300 package contains the following items:
1 x Mediatrix 3300 unit
1 x power cord for the country in which you are using the Mediatrix 3300
1 x wall/rack mounting kit
1 x BumponTM kit for desktop use
2 x 10/100 BaseT Ethernet RJ-45 cables
1 x Printed Flyer
You may also need additional 10/100 BaseT Ethernet RJ-45 cables.
Warning: This equipment must be installed and maintained by service personnel. Incorrectly connecting
this equipment to a general-purpose outlet could be hazardous. The telecommunications lines must be
disconnected before unplugging the main power connector.

Chapter 2 - Installation Location and Mounting Requirements
10 Mediatrix 3300 – Analog Gateway
Location and Mounting Requirements
The Mediatrix 3300 is suitable for use in an office environment where it can be placed in the same room or
cabinet where the PBX/telephony equipment is located. The unit can be wall-mounted, mounted on a standard
48.26 cm (19 in.) equipment rack, or free standing. In addition, the Mediatrix 3300 can be rack-mounted in a
wiring closet or equipment room.
Location
Install the Mediatrix 3300 in a well-ventilated location where it will not be exposed to high temperature or
humidity. Do not install the Mediatrix 3300 in a location exposed to direct sunlight or near stoves or radiators.
Excessive heat could damage the internal components.
When deciding where to position the Mediatrix 3300, ensure that:
The Mediatrix 3300 is accessible for future upgrade, maintenance and troubleshooting, and
cables can be easily connected.
The cabling is away from the following:
• Sources of electrical noise such as radios, transmitters, and broadband amplifiers.
• Power lines and fluorescent lighting fixtures.
• Water or moisture that could enter the casing of the Mediatrix 3300.
The fan on the Mediatrix 3300 is not blocked or that the rear of the unit is not too close to the
wall. The unit requires a minimum of 25 mm (1 in.) clearance.
The operating temperature is between 0oC and 40oC.
The humidity is not over 85% and is non-condensing.
Wiring Requirements
Make sure that the telephone wiring, LAN and WAN cables reach the device and can be dressed in a manner
that is safe for the wiring, does not pull or create lateral stress on the connectors on the device, and does not
present a trip hazard to personnel working in the vicinity of the equipment. Do not connect any cable or wiring
at this time.
Mounting Brackets
The Mediatrix 3300 ships with two brackets for rack-mount installation in a 19-inch rack or wall-mount
installation.
Figure 8: Mounting Bracket
Warning: The analog lines of the Mediatrix 3300 are not intended for connection to a telecommunication
network that uses outside cable.
Warning: To prevent fire or shock hazard do not expose the unit to rain or moisture.