MediCrystal THERMOGEM User manual

EN
USER GUIDE
THERMOGEM™
AMETHYST JADE
TOURMALINE
HOT STONE
BIO-MAGNETIC
PHOTON
BELTS, VESTS
AND WRAPS

2THANK YOU
2 UNBOXING
3 CONTROLLERS
4 ADDITIONAL INFORMATION
5 SAFETY INSTRUCTIONS
5 CONTRAINDICATIONS
6 TIPS: BEFORE YOU START
7 TIPS: USING YOUR BELT OR WRAPS
8 TIPS: USE WITH CAUTION
9 TIPS: TROUBLESHOOTING
10 TIPS: TAKING CARE OF YOUR BELT OR WRAPS
11 MAINTENANCE AND CLEANING
11 WARRANTY
11 DISCLAIMER
UNBOXING
THE SET INCLUDES:
When you receive the box, it may have worn due to shipping. Please
take a moment to carefully unpack the box and check if the set includes
everything in due condition. If you discover that anything is missing, or
there is any other reason you wouldn’t rate this as a 5-star experience,
please contact us right away at [email protected] to resolve
the issue as fast as possible.
In addition to hot stone functionality, deep FIR heat, and negative
ions generated by all our products, ThermoGem™ 3-gems products,
with photon and bio-magnetic function, also produce Magnetism and
monochromic visible Red Light with 660 nm wavelength.
It is a great reason to use it regularly to relax and reenergize even
without heating.
ThermoGem™ Bio-Magnetic Photon
Belt Vest Wrap
Bag for storage and
carrying the product
Catalog
and
User Guide
CONTENTS
Controller H-40PV
with terminal
and plug wires
Controller H-60PVA
with terminal
and plug wires
(H-60P for wraps)
OR
THANK YOU FOR PURCHASING
THERMOGEM™PRODUCT AND CHOOSING US!
EMF
FREE
HEATING
SYSTEM
WITH FREE SHIPPING
AND REPLACEMENT
1
YEAR
WARRANTY
OR OR
MediCrystal LLC is a small family-owned company dedicated to
customer satisfaction and providing the highest quality health and
beauty products from natural amethyst, agate, tourmaline, and jade
at best possible prices.
We have personally experienced benets from the MediCrystal® and
ThermoGem™ products and have decided to make them available to
our customers for an aordable cost.
We were so impressed by how the functionality of our mats compared
to other, much more expensive brands that we decided to launch a
business focused on creating these fantastic products.
Our purpose is to let other people unveil the secret of this reviving
experience at substantial savings from the competition. We think not
just the wealthy but everyone interested in holistic, naturopathic, and
alternative practices should be able to use the power of these gems
and crystals.
We hope you experience as many positive results as we have,
now that you have your ThermoGem™ Mat!
All products, controllers, specications, data, and a set of items packaged in a box are subject to change without notice to improve the devices’ reliability, function, or design.
Please, check for the details of the most updated product on the MediCrystal.com website.
USER GUIDE
2
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CONTROLLERS
Please attach the controller to the product connector and only aer
this plug-in controller into the power outlet. If you have a regular
connector, please connect the controller to the product to t snugly.
If your device comes with an in-line connector, connect it so that the
male plugs go inside the female pins. Aer this, screw the connector so
that it’s tight. Then turn ON the controller with a toggle switch.
The controller has a temperature dial to completely adjust the heat in
1°C increment from 86°F to 158°F, displayed in Celsius from 30°C to
70°C. Sometimes we call the dierent temperatures “levels.”
Level 1 is 86-98°F or 30-36°C (Lowest mode, reveals crystals’ powers
and brings negative ions and other vital natural forces into your home
while you are seeking rest and mental clarity, great to sleep or relax).*
Level 2 is 98-110°F or 36-43°C (Low mode, provides a comfortable
setting for all night restful sleep to manage occasional sleeplessness,
improve absentmindedness, relieve tiredness, and maintain proper
immune function).*
Level 3 is 110-120°F or 43-49°C (Low-medium mode, great to
create maximum relaxation and immunity support environment,
helping to maintain healthy heart, inspired and invigorated mind,
improve the look of your skin).*
Level 4 is 120-133°F or 49-56°C (Medium mode, use as a part of
your dietary and healthy routine to maintain cholesterol and sugar
levels already within the normal range, alleviate the occasional blue
feeling everyone experiences from time to time).*
Level 5 is 133-145°F or 56-63°C (Medium-High mode, may be helpful
for a healthy lifestyle to alleviate occasional constipation, promote
sexual arousal and performance, relieve temporary water-weight gain
and mild mood changes bringing you back to normal condition).*
Level 6 is 145-158°F or 63-70°C (High mode, envelop yourself with the
pleasant warmth of natural crystals and gemstones. Together with exercise
patterns, it may encourage activity, contribute to spiritual balance, feeling
happy, cleansing, sweating, well-being, and better overall health).*
Level 7 is 158°F or 70°C (The highest mode, using extra care to create
a maximum soothing environment important for proper muscles and joints
function, optimal strength and exibility, stress and tension reduction).
The temperatures reect the temperature of the inner heating
elements, not the product’s surface, which can be 10-20°F lower (or
even lower than this) if the product is not covered with a thick blanket.
Usually, if the ambient temperature is around 70°F, it takes half an
hour to an hour for the product to reach the maximum level (158°F, or
70°C) if covered with a thick blanket.
Controller H-60PVA for the products with Magnetic and PHOTON function:
1Power ON/OFF Toggle Button – Push it to turn the product ON/
OFF. When you turn it ON, the Display will show ON. It means
that the controller is ON and ready to choose the program. If the
controller display shows -- it means that the power is connected,
but the button has not been activated, and no functions can be
operated. Press the button harder so that lines -- start to icker.
2POWER indicator – Lights up when Power is ON.
3
Timer Control Toggle Button – Choose one of 4 options shown on the
Display : 1H, 4H, 8H, 0H for 1, 4, 8, 12 hours heating session with
auto shut-o when the time expires, or you can choose -H NO HEATING
MODE for only Magnetism and/or PHOTON function without heating.
Press and hold for 5 seconds to turn OFF Auto-Protection Feature;
the display will show S-. Press and hold again to reactivate this
feature; the display will show SA.
4HEATING Operation indicator – ON when the product is heating,
OFF when the set temperature is reached.
5
Temperature, Timer, Frequency, and Program Display – Switches
into Temperature Mode when the Temperature Dial is rotated. The
display shows the current Celsius temperature (30–70°C), ashes to
the set temperature when the dial is rotated, then back again.
If the temperature is more then 122°F (50°C) for longer than 3.5
hours, Auto-Protection Feature will decrease it to a safe 113°F
(45°C), and the display will show [ ].
In Timer mode, the display shows one of the ve heatings time settings
1H, 4H, 8H, 0H, or -H chosen by the Timer Control Button . When the
heating program is over, the temperature display will show --, OF, or ON,
indicating that Power is ON but the time set has expired. Add time to
resume heating or push the Power Button  to turn o the Controller.
In Magnetism Program mode, the display shows one of the Magnetism
program settings. P- (Magnetism OFF for FAR INFRARED and/or
PHOTON functions only), PO (manual frequency adjust mode), P1,
P2, P3, P4, P5, P6, P7, P8, P9, PA, PC, PE, PF (automatic Magnetism
programs). Please, check the controller user guide for details.
If Manual Frequency adjusts dial is in active mode, the display
shows current Magnetic frequency in Hz (1–30 pulsations per
second). Please, check the controller user guide for details.
In PHOTON Program mode, the display shows one of three PHOTON
program settings. 1P = PHOTON ON 30 minutes. 2P = PHOTON runs 8
program cycle (One cycle = PHOTON ON 30 minutes OFF 30 minutes).
-P (PHOTON OFF for FAR INFRARED and/or Magnetic functions only).
The display may also show OF, ickering or static -- if the Power Button
is not pressed or the connection between the controller and the
product is lost. Press Power Button to turn ON all other controller
functions or reconnect the controller to the product tightly to resume.
6Adjust Temperature Dial – Use to increase or decrease heat 30–
70°C (86–158°F). The dial range is marked, indicating the desired
temperature in °F.
7
Magnetism Program Button – Choose P- (Magnetism o), one of
13 automatic Program options P1, P2, P3, P4, P5, P6, P7, P8, P9,
PA, PC, PE, PF shown on the display or switch to manual frequency
adjust mode PO. Press and hold for 3 seconds to quickly return to P-
(Magnetism o). Please, check the controller user guide for details.
8Adjust Magnetism Frequency Dial – Use to increase or decrease
magnetic pulsation frequency from 1 to 30 times per second. You
can try dierent frequencies to nd what works better for you.
9Adjust Magnetism Frequency Dial ON Indicator – Lights up when
Magnetism manual adjust dial is ON, frequency is chosen in manual
mode, Magnetism is ON, OFF when it stops.
10
Magnetism ON Indicator – Lights up when Magnetic function is ON,
OFF when it stops.
11 Magnetism PROGRAM CYCLE Indicator – Lights up when Magnetism
is auto cycled by the program, OFF when the whole program is over.
12 PHOTON Program Button – Choose one of three PHOTON program
settings. 1P turns ON Red Light LEDs for 30 minutes. 2P runs an
eight cycles program (One cycle = PHOTON ON 30 minutes, OFF 30
minutes). -P (PHOTON OFF for FAR INFRARED and/or Magnetism
functions only). Please, check the controller user guide for details.
13 PHOTON ON Indicator – Lights up when the Red Light LEDs are ON,
OFF when PHOTON function stops.
14 PHOTON PROGRAM CYCLE Indicator – Lights up when Red Light is
auto cycled by program, OFF when the whole program is over.
Regular connector for
controller plug
In-line screw connector
between the mat and controller
OR
1
2
3
4
5
6
7
8
9
10
11
12 13
14
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ADDITIONAL INFO
1. ThermoGem™ Belt is excellent for the lumbar, waist, lower back, or
abdomen. It consists of a belt strap with Velcro fasteners and our
smallest multilayer ThermoGem™ Pad attached to the strap. The
size of the standard Belt heating pad is 8"x18" (20x45 cm),
and it contains 1.5 pounds of crushed natural amethyst. XL Belt
pad is 8"x21" (20x52 cm), and it is lled with almost 2 pounds of
amethyst.
2. Belt straps with Velcro fasteners are 55" (140 cm) long for a
standard Belt to t waists up to 50". The strap of the XL Belt is
63" (160 cm) long, and it is OK for the waist up to 58". If you
are slim, it is better to choose the standard strap.
3. The exible 20”×18” (50×45 cm) amethyst heating pad
is mainly used as hands or leg wraps. It is designed to focus
on a specic area of discomfort. The wrap is built with almost
4 pounds of crushed natural amethyst crystals. These pads have
Velcro straps to t both le and right arms or legs of almost any
size. Tension and muscle-relaxing hot stone warmth are combined
with deep penetrating far-infrared rays and calming negative
ion function. You can envelop your arms, hands, and wrists with
soothing warmth and comfort. It may be helpful for your arms,
hands, forearms, and wrists but can also be used on your legs and
ankles or even for the lower back.
4. Your belt set should include, free of charge, a Thick High
Absorption Waterproof Quilted Multilayer Protector with
4-cornered elastic straps to x it on the belt pad. The cover is
breathable and absorbent for FIR rays and ions. It is excellent for
absorbing sweat and keeping the contact surfaces between the
body and the belt dry. This protector is machine washable on a
gentle or hand wash cycle. Air drying is recommended. If you do
not have a cover or it is worn, you may use a towel instead.
5. The Belt and the wrapping pad are built with EMF-free heating
systems, but if you are sensitive, they can preheat and use them
in unpowered mode simply by unplugging from the power
outlet. You can put the Belt on to walk outside or to lay in the
bed before sleeping. Hot gems accumulate warmth and transfer
it gently and pleasantly until they reach your body temperature.
But even then, crystals will continue to use your body warmth to
emit FIR rays and return warmth to those parts of your body which
need it.
6. ThermoGem™ Belt and wraps have a multilayer system construction
with up to 16 dierent layers. The particular layers (with anion
generating bers) are added so that the belts or wraps generate
negative ions when they are turned on and functioning. Controllers do
not have the option to activate negative ion generation from the inner
belt or wraps layers because the ions generation starts automatically
when the belt or wraps are heating up, due to the piezoelectric and
pyroelectric eects caused by the distorted crystallographic structure
of the anion generating layers and natural amethyst crystals. Negative
ion generation will decrease when the belt or wraps cools down. The
number of ions goes up when you carry even the non-powered belt or
wraps as gemstones, and negative ion-generating layers start to use
your natural body heat to produce anions.
7. The outlets, bimetal safety switches, connectors, and controllers
of all electrical appliances, including all brands of hot stone
mats, may emit relatively higher levels up to 4-8 mG. Though
it is generally safe and falls to zero several inches away, it is
better to keep the controller away from your head if you are EMF
oversensitive. Also, it is better to use the amethyst pillow or at
least a regular one to avoid occasional contacts between your
head and the mat connector near the logo on the top of the mat.
Or you can lay on the mat with your feet towards the connector.
Suppose you do not feel comfortable on the powered mat.
In that case, you can eliminate exposure to any electricity
just by preheating your stone mattress to the maximum heat
and unplugging it from the power outlet before you lie on it.
Hot crystals accumulate the warmth and will naturally release it
without electric power. It is the best practice for long all-night
sessions to avoid dehydration, overstimulation, and buzz or dry-
mouth eects. Even aer the mat cools down, it utilizes your
body warmth to emit infrared rays and negative ions naturally
and safely.
8. We use the best in the industry advanced EMF-free heating
systems since 2016. Though the specication states maximum
2 mG emission from the heating surface, the actual tests with
professional EMFs measuring devices show max 0.2 mG emission.
It is even closer to zero because when we test the background EMFs
on the unplugged mat, it is usually the same as on the heating
mat. You can check our videos for EMF measurements on the
MediCrystal® youtube channel. Please disregard outdated, false, or
non-professional information or videos about EMF testing posted
on the internet by unfair competitors. Fortunately, nowadays, the
testers are aordable for everyone, and the best practice is to check
EMFs of the mat and other home appliances yourself. The best EMF
meters for home use combine simplicity, sensitivity to electric and
magnetic waves in a broad range, and the ability to lter out the
noise distortions or measurement errors. We recommend an easy to
use the “K2 EMFs meter” manufactured in the U.S. and available on
Amazon for $60. This meter covers frequencies from 50 to 20,000
Hz and works ne instantly, measuring EMFs of any appliance.
9. Due to the artisan nature of the construction process, there
is some dierence between belts or wraps regarding the
maximum temperature they may reach in the same conditions
and the heating speed. If the belt or wrapping pad is covered
with a thick blanket or it is on your body, the max level of their
bare surface temperature may be in the range of 55-65°C or 133–
158°F (displayed by the controller measuring the temperature of
the heating elements inside the belt or hands wrap as 65-72°C),
which is quite normal. You must cover the belt’s or wrap’s pad
COMPLETELY while preheating it. If you cover it partially, the
temperature sensors positioned in the dierent layers around all
the surfaces will report dierent and controversial measurements
to the main controller. Finally, the controller may lose calibration
and start to work incorrectly or malfunction.
10.The heated amethyst pad can be disconnected from the belt
strap and used as a small amethyst mat on the local areas of
the body. It is usually used for shoulders, knees, elbows, neck,
hands, legs, and any other parts of the body. A detachable pad is
excellent for localized use when you need to apply crystal rays and
focus on some area of your body without causing the whole body
to undergo hyperthermia. You can use it on high heat for local
application without overstimulating the whole body. It is portable,
rather bendable, and can be applied to almost any part of the
body. The Belt can also be used when you are on the signicant
entire body mat for the more intensive sessions.
11.The Belt pads 8"x18" or 8"-21" (XL) and the wrapping pad
20"x18" is the smallest and least heavy, most mobile, portable,
and easiest to handle ThermoGem™ mats great for lumbar, waist,
lower back or abdomen. The belt can also be used as a belly band
for concealed wearing on the waist under clothes with the pad
on the front and the straps fastened on the back. It is especially
valuable for women’s health. It can be helpful during periods to
improve the appearance and look of your skin, relieve mild mood
changes, cramps, and edema associated with the menstrual cycle.
The belt is carried with a pad on the back and the straps fastened
on the belly on the lower back. You can also lay on the wrapping
pad to focus it on your lower back. The belt is carried with a pad
on the back and the straps fastened on the belly for the lower back.
You can also lay on a twice larger than belt’s pad, wrapping one to
focus it on your lower back.
12. If our stomach, intestine, and other inner organs lack warmth,
abdominal and visceral fat may never completely disappear, no matter
how hard we diet or train. Once our abdominal region is warm, the body
USER GUIDE
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ThermoGem™ belts and wraps have been carefully engineered for both
eectiveness and safety. But of course, basic safety precautions should
always be observed when using any electrical device.
1. Never immerse the belt or wraps in water, do not use the product
in wet or excessively humid areas. Do not use it when your hands
or body are wet.
2. Changes or modications to the device can be dangerous and may
cause electric shock. Do not disassemble anything while the power
is ON.
3. Do not put heavy objects on the belt’s pad or wraps. Do not prick
the belt pad or wraps it with pins, knives, or sharp objects. Do not
step, walk, jump, run and avoid other types of pressure which can
damage inner sensors.
4. Do not put chemicals, solvents, volatile or ammable materials
such as benzene, thinner, or kerosene on the belt or wraps.
5. Ensure that the receptacle where you plan to plug the belt or hands
wrap has the same voltage rating as the specications indicated
for each product (usually 110-120V/60Hz for North America and
Japan and 220-250V/50Hz for Europe and other countries). Do
not use travel adaptors in order not to damage your belt or wraps
and controller.
6. If your belt or wraps are made for U.S. electricity, 110-120V/60Hz,
with plugs for a standard U.S. grounded socket to use in 220-
250V countries, please purchase a step-down power converter
transforming 220-240V to 110V. For these products, we
recommend power converters with a 150-200W capacity.
7. Always remember to turn o the electrical supply when not in use.
When unplugging the device, do not attempt to pull the cord; pull
it out by holding the plug.
8. To protect your belt and wraps, use a surge protector. Power spike is
the main reason why a belt or hands wrap would ever malfunction;
an electrical surge kills the controller and renders the belt or wraps
unusable until a new controller is purchased.
9. Do not use the products when the cord is damaged or if the electrical
outlet is excessively loose; nd another socket that will correctly hold
the plug. Do not use the belt or wraps if they are damaged or connected
between the pad with crystals and the controller is not tight.
10.Your product has double safety advanced EMF free heating system
with emergency bimetal switches physically cutting o the electrical
wires if the main pad’s thermostat safety system fails and it overheats
to 180°F (75°C). Anyhow stop using and immediately unplug
the product from its power source (wall outlet) if you experience
abnormal conditions such as smell, smoke, shocks, and/or re.
11.Clean the mat only when the power is o, and the controller is
unplugged from the AC outlet.
12.While heating, NEVER put on the product foam, rubber, yoga,
camp pads, mats, non-permeable covers, or too thick (more than
one inch) plies of towels or heavy blankets to avoid overheating,
malfunction, and re risks. If the topper you use on the heating mat
is not permeable (like rubber), it will trap the FIR heat, and the mat
will regularly overheat. Though, in this case, bimetal switches cut
o electricity, when they work permanently, they wear o fast, and
the re danger goes up. This safety feature is designed to stop the
mat overheating only in emergency cases if the controller fails. It is
not intended to operate as the main thermostat. If the whole mat is
covered with non-permeable material and continuously overheats,
the bimetal switches function all the time and wear o. If they fail,
the mat will not be protected from overheating or re risks.
13.NEVER leave your product unattended while heating up. NEVER
heat it in folded or rolled condition. NEVER put any solid objects
such as pillows, laptops, books, controllers, bags, etc., on the
heating surface of the thermal mat since the heating system can
burn it and damage the mat. Bimetal switches work to protect the
mat with a body on it or if the entire heating surface is covered
uniformly and only with porous layers. Emergency protection
system may not stop local overheat if it takes place only on a small
part of the mat, where there are no temperature sensors or bimetal
switches.
*MediCrystal® and ThermoGem™ products are not intended to diagnose, cure, treat, mitigate or prevent any disease, illness, or medical condition or to substitute for medical treatment of
any kind. Information here is never to be construed as medical advice. These products and statements have not been evaluated by U.S. FDA (please see Disclaimer in this user guide, page 11)
CONTRAINDICATIONS*
The following may not be a complete list of contraindications but
if you have any of them, avoid using the far-infrared mat, belt, or
wraps in a heating mode completely (unless you get approval from
your doctor).
Remember that it is your responsibility to seek the attention of a
health care professional before and during the use of this product,
which is not marketed as a medical device, nor claimed to be able
to heal or cure any sickness.
1. The recipients of any organ transplant should not use FIR or
Magnetic mats. Aer organ transplant operations, patients usually
are prescribed immunosuppressant drugs to help prevent their
immune system from rejecting the transplanted organs. FIR and
Magnetic therapies increase immune system function, which is
contraindicated for organ transplant recipients.*
2. Pacemakers and debrillators users should not use FIR mats, belts, or
wraps in powered modes without cardiologist approval. The function
of these products may be interfered with by the belts’ or wraps’
magnetic or heating functions.*
3. Pregnant women should not use heating practices. Excessive
temperatures have the potential for fetal damage. If pregnancy is
possible, you should be able to use your mat, belt, or pad in the
unpowered mode for ion function but be sure to consult a physician
before using it for heating.*
4. Newborns and infants should not use the heat function. Their core
body temperature rises much faster than that of adults. This occurs
due to a higher metabolic rate per body mass, limited circulatory
adaptation to increased cardiac demands, and the inability to
regulate body temperature by sweating as well as adults can. Do
not use your mat, belt, or wraps in heating modes on babies who
cannot move away or on children who cannot speak well enough to
express themselves.*
5. Avoid the use of the products in a heating mode completely (unless
SAFETY INSTRUCTIONS
may decide that the thick blanket of fat in the belly area is no longer
needed. Of course, correct nutrition and exercises are essential for a
healthy, active lifestyle helps to maintain average weight and body
composition.
13.If you sleep with your belt or wraps on the body, be sure that the
heat level is on the safe, lowest levels of 35-45°C, or use the belt
either unpowered or in negative-ions-only mode (30°C) at night.
Do not use high heat when you go to bed. Do not rely solely on
the timer. Some customers choose to connect the belt or wraps
through another timer plugged into the wall outlet for double
safety to not fall asleep on the hot and dehydrate. Take extra care
during nighttime use and keep the belt or wraps only on low
heat settings.
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1. Please study the Catalog and User Guide included with your
product before rst use. They are easy to operate, but the User
Guide has essential safety information and many valuable tips
that may help you get more benets and accelerate the learning
curve. Be sure to thoroughly study the list of contraindications
and discuss them with a health professional.
2. Subscribe to MediCrystal® on youtube for educational videos. Our
youtube channel is https://www.youtube.com/MediCrystal
3. Consult your doctor on how to use it, especially if you have any
chronic disease. Even if your health professional is not familiar with
hot crystal FIR, doctors usually can give good advice about how
such or similar well-known technologies like sauna or heating pads
will work, especially in the case of any existing health condition.
4. When you get the box with your product, if it is too cold or too
hot or wet outside, please, keep it inside for an hour to adjust
to room temperature and humidity before connecting to the
power socket. Open the box and take out your product carefully,
especially if it is a heavy one you may need someone’s help.
Check that all accessories are included. Put it on the oor, bed,
or other at surfaces with the side of the crystal facing up.
5. Our products have unique layers in the bottom that reect the
heat upwards. But if you use them lying on a hardwood oor
or a memory foam mattress and the heating pad is under your
body, it may be better to put a towel beneath to dissipate any
remaining heat.
6. If your area is subject to frequent electrical blackouts or power
spikes, it could be better to connect the device to electricity
through a surge protector, AVR, or UPS device similar to that
one that protects computers or refrigerators. It will protect the
controller from any malfunctions resulting from a power surge.
Please remember to turn the controller OFF and unplug your
product from the power socket aer use.
7. The rst heating should test your product at the highest
temperature level (70°C equal to 158°F) for 2-3 hours. This will
also help purge any possible odors from the fabric and other layers’
remaining volatile particles. If you are oversensitive to smells, you
may choose to air it out in a garage overnight. Our mats and pads
are made from the highest quality, “zero-emission” materials, but
it is still better to do this. Do not put the protector on the product
or lay on it during this time.
8. Find a secure, dedicated area with calm surroundings
and a good time to use your product with some degree of
concentration. Put up “do not disturb signs” and play some
soothing music to enhance your experience. Put on comfortable
sleepwear and relax. It may be a good idea to clean and scrub
your body to open the pores before your sessions, as this will
facilitate sweating and detoxication. You can preheat your
belt, vest, or wraps and wear them concealed under clothes
walking or running outside. Mats are stationary and better
to use at home.
you get approval from your doctor) in the case of a recent stroke,
aortic stenosis, myocardial infarction, heart attack, unstable angina
pectoris, if you take corticosteroids, or have brain or other tumors.*
6. Anybody with diseases associated with a reduced ability to sweat or
insensitivity to heat should use the FIR Mat without the heat, in negative
ions or Magnetism mode. Diabetic neuropathy may be a contraindication
because some diabetic patients lose sensitivity to heat.*
7. Nobody with diagnosed diseases, ailments, or medical conditions
should ever use these products without approval from and/or
supervision of a physician. It may be extremely dangerous to raise the
body temperature to high levels for people with Adrenal suppression
disorders, Addison’s disease, adrenal Insuciency, systematic
lupus erythematosus, multiple sclerosis (MS), brain tumors, bypass
surgery, high hypertension, or some other conditions.*
8. Anybody taking medications or currently undergoing medical
treatments, radiation, or chemotherapy should consult a physician
before using the products in heating mode. Some medicines as
diuretics, barbiturates, and beta-blockers may impair the body’s
natural heat loss mechanisms. Some over-the-counter drugs such
as antihistamines, blood thinners may also cause the body to be
more prone to heatstroke. Sleeping aids, pain killers, narcotics,
antipsychotic medicines may be the most dangerous in impairing
one’s judgment. People under the inuence of drugs, alcohol, or
intoxication and patients with mental impairments or dementia
should never use hot stone mats, pads, wraps, belts, or other heating
devices.*
9. Anybody experiencing a high fever should not use the products in
heating mode. Only the negative ions function can be used until
the fever stops.*
10.If you use heating creams or balms, liniments, salves, or ointments
that contain heat-producing ingredients, you should never use them
with the belts, pads, wraps, mats unless recommended by a health
care professional to avoid burns.*
11. Anybody with fresh wounds, trauma, joint injuries, or swollen hot joints
where the cold practice is necessary should not use any FIR mat, belt, or
pad in heating mode, to avoid exacerbating any inammation.*
12.Anyone with a mental or physical disability or those with limited
mobility should use ThermoGem™ mats in the negative-ions-only
mode unless under the full supervision of a medical professional
and have a doctor’s approval.*
13.It is not recommended to use any part of the heating area of your
product directly on your head. Our brains do not have the same
ecient cooling system as the other body does.
14.Stop using the products if any known conditions worsen while using
them. Pain should not be experienced when using them. However,
the infrared heat will go to areas of disease or discomfort – some
people may perceive this as pain and others as a sensation. If pain is
persistent, discontinue use.*
If you have any of these conditions, avoid using the products
completely unless under the care of a doctor with expertise in hot
stone or sauna detoxication.
While the above are some of the conditions which may pose dangers,
denitely check with your doctor or a health professional experienced
in Far Infrared or sauna practices about your specic medical condition.
Remember that it is essential to properly hydrate with pure and
mineralized water before and aer sessions, especially if you
sweat and lose electrolytes. It will help to avoid dry mouth feeling,
weakness, and other symptoms of dehydration. A general rule of
thumb is never to begin a session thirsty or dehydrated and drink
a lot of mineral water, herbal teas, or juices.
TIPS: BEFORE YOU START
*MediCrystal® and ThermoGem™ products are not intended to diagnose, cure, treat, mitigate or prevent any disease, illness, or medical condition or to substitute for medical treatment of
any kind. Information here is never to be construed as medical advice. These products and statements have not been evaluated by U.S. FDA (please see Disclaimer in this user guide, page 11)
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1. It usually takes around 30-60 minutes for the belt or wrapping
pad to reach the maximum temperature if you put both a thick
protector and a thick blanket on top. Cover the belt or wrapping
pad with a blanket and leave it periodically, checking how hot it
is under the blanket.
2. The heating process stops and resumes again when the belt
or wraps cool down to maintain the set temperature. During
this time, the gems become very warm and emit radiant Far
Infra-Red rays.
3. For extra electrical safety, the heating wires are positioned
at a short distance from the amethyst pad edges so that the
end tubes with crystals are heated indirectly by other stones.
It is normal when these close to edges stones have a lower
temperature.
4. When the heat is on, the surface temperature of the bare belt or
wrapping pad under the blanket or under your body if you are
on the pad becomes hot to touch. At maximum heat level, it
will reach 140-150°F (60-65°C) on the surface, if measured
immediately aer you stand up or remove the thick blanket or
pillow. But if you measure the bare pad surface temperature
in several minutes again, it will be much lower, around 110-
130°F (40-50°C). If the belt or wraps are uncovered, room
temperature is low, or the airow is strong, it will quickly cool
the pad. This is normal – when preheated, the crystals transfer
most of the energy in Far Infrared Rays very quickly.
5. If you keep your belt or wraps open without the protector pad,
blanket, or your body on it, the heat is dissipated – and though
the controller may continue to show rather a high temperature
inside the belt’s or hands wrap’s heating elements, the surface
will be merely warm to touch even on the highest level.
6. Sometimes when the belt or hands wrap starts to heat, some
humming or buzz noise can be heard from the controller, which
is quite normal. But if the noise gets stronger or you feel any
smell or other signs of possible controller or belt or wraps
failure, please stop using the product and contact us.
7. It is OK for the controller to warm up a little when the belt or
wraps are on the highest heat level for a long time. But it is not
normal if the controller gets hot or if you notice any smell. Please
turn o the belt or wraps and contact us for a free replacement if
this happens. Remember not to put the controller on the belt
or wraps the heating pad, even if it is cool. It may heat up and
damage the controller.
8. The most frequent reason for initial controller malfunction is an
incorrect order of connection. It is necessary to connect the belt
or wrapping pad to the controller rst, TIGHTLY, and only aer
TIPS: USING YOUR BELT OR WRAPS
this should you plug the controller into the outlet, then turn
it on and set the timer. Aer this, you may set the desired
temperature. When you disconnect, turn the controller to OFF,
then disconnect the plug from the socket — and only aer this
(and only if necessary), unplug the controller from the belt or
wraps.
9. Do not disconnect the controller from the belt or wraps more
frequently than necessary to avoid the connection becoming
loose. If you connect the controller to the power source rst
(before connecting it to the belt or wraps), the safety program
will lock the controller and put it in “safe” mode. It may start
to beep or will show OF or other error code on the screen. To
reactivate the controller, simply reconnect it in the correct order.
10.Choose the best position. FIR amethyst rays penetrate deep and
may awake resonant vibrations on a micro level so that even aer
the session is over, the body temperature may stay elevated to
a normal level of 98.6°F for up to 8 hours which is suitable for
activity and rejuvenation. This phenomenon is described in the
European bestseller «98,6 — Ideal Body Temperature as the
Secret to Optimum Health» by famous German naturopath Dr.
Uwe. But there is also the local eect when those tissues which
are closest to the belt or wraps receive more heat. It may be
benecial for them, but the highest levels may also cause some
issues with movement if you have stones, etc.*
11.If the product feels hard at the starting point, it is essential
to cushion it correctly and eliminate the crystals’ pressure. Put
on top a 3-D pad and a cover included in the set of your product.
You can add several layers of bamboo, cotton sheets, or towels,
but not more than one inch thick, to make your mat even soer.
As soon as your body gets used to the crystals’ pressure, you may
choose to remove the extra layers one by one. Protectors and
towels are great for sweat absorption during heating sessions or
for moderate cushioning, but it may be better to use your mat
without any covering for high intensity. With FIR, some of the
heating rays will dissipate if you use a thicker layer on top of the
stone mat and under your body. The same applies to negative
ions, but most will still travel through. As for longer sessions,
even with covers, the product can still be too hard to sleep and
too heavy to remove from your bed every evening (especially if
you have a large size mat). A simple solution is to put a 3-4 inch
thick mattress pad on top, which is lighter and easier to handle
than the stone mat. Be aware that you can cover your product
with a thicker than a one-inch layer or a non-permeable foam
pad ONLY aer the mat cools down. To avoid overheating and re
risks, NEVER heat your product with the topper or thick layer on
it. Always remove the topper rst and leave only a thin cover or a
3-D pad before turning ON the heating function.
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*MediCrystal® and ThermoGem™ products are not intended to diagnose, cure, treat, mitigate or prevent any disease, illness, or medical condition or to substitute for medical treatment of
any kind. Information here is never to be construed as medical advice. These products and statements have not been evaluated by U.S. FDA (please see Disclaimer in this user guide, page 11)
TIPS: USE WITH CAUTION*
12.Always keep your Waterproof Protector on the belt to protect
it from spills and dirt. But even if your belt occasionally gets wet,
do not worry; it has waterproof layers inside. Just let it completely
dry before using it again if it gets wet.
13.Be careful with your rst session. Use a slow and continuous
mode of increasing intensity. Begin with temperature levels as
low as 96–112°F (35-45°C) and short sessions, no more than
a half-hour, and gradually increase the length and intensity for
several minutes and/or degrees every other day. Remember to
drink a lot of water, fresh juices, or herbal teas. Replenish minerals
to avoid becoming drained or dehydrated. When you start, it is
essential to avoid overuse and low-temperature burns and safely
get the rst benets without the risks of side eects from a
“healing crisis”.
14.Most important is to listen to your body as you move forward —
“LOW and SLOW”. It is easy to overdo if you move ahead too
quickly. The cumulative eects are much more desirable without
the lightheadedness or other side eects that can come with
rapid detoxication. The maximum time for each heat level is not
specied. It depends on the temperature level, age, health, body
size and composition, and many other factors. The main rule is to
start with low settings and gradually increase the intensity, length,
and frequency of sessions. Of course, if you are an experienced FIR
sauna user, you can start with the maximum temperature level,
or you can even use the belt or wraps while laying on your whole
body ThermoGem™ mat to intensify the session, but we always
recommend checking with your doctor rst and using common
sense to avoid overuse.
15.As soon as you are sure that your body reacts ne, you can use
your belt or wraps as long as you like. Unless you have special
needs, you can use it from a few times a week for 30 minutes
to 12 hours daily, and it should be an enjoyable process. If you
want an intensive sweating sauna-like detox, choose the maximum
temperature suitable for your health and cover your body with a
blanket. If you want comfort, set the medium heat levels at around
112–122°F (45-50°C). If you are starting, 20 minutes may be
enough. Dierent people react dierently and enjoy dierent
modes. Some folks with weakness caused by hypothermia use
FIR belts or wraps all the time on a slightly warm temperature to
revive and feel well again. Other people use amethyst heating belts
or wraps from one hour on high temperature to 12 hours on a
warm temperature. Be sure that sessions are comfortable for you
and bring about a better feeling and more energy, and of course,
remember to get approval from a health professional.
16.If you accelerate this way, the rst aim is to create a feeling
of relaxation. To relax, you may have a short session before
bedtime of about half an hour, starting at 40-50°C, and then
decreasing to the lowest levels of 30-40°C. If these levels cause
any lightheaded feeling or overstimulation, the temperature
should be set even lower, or even the belt or wraps should be
used in unpowered mode. Especially in the summer, when it can
absorb some excess heat from your body and naturally return it in
the form of radiant crystal rays to those parts of your body which
need more warmth.*
17.It may be impossible to cause sweating using only the belt or
wraps, but it is feasible to combine it with a mini or larger mat.
Sweating is great for detoxifying the body, but all intensive
high heat sessions should only be done with proper rehydration
and electrolyte replenishment within the rst half of the day.
It may take up to an hour to preheat the belt or wraps it under a
thick blanket to a high heat level. Then you can lay on your back
on a bare belt or wraps, or a belt or wraps with a thin protector or
a towel on it and cover yourself with a blanket. Aer the session,
leave the bare belt for a half-hour more while still heating to dry it
out. Of course, if your body does not sweat much, you may not
start to sweat from the rst session, but it should come aer
several sessions. Drink a lot of hot herbal teas (not cold drinks)
before and during the session to accelerate sweating. When your
body gets used to sweating, it will be easier to sweat voluntarily.*
18.For FIR heating, if you lay bare on the bare mat with a belt
or wraps on your body and covered with a thick blanket, you
will get the maximum “detox” eect, as no heat will be lost
or dissipated. All crystal rays will be radiated into your body.
Some advanced customers even use foil blankets reecting FIR
Rays to the body, but it is a very intensive practice, and it
cannot be recommended without a doctor’s approval. Sweat
releases toxins and FIR releases even those stored in deep fat tissue
into the blood. It may be irritating and erosive to the surface of
the belt or wraps. That is why something like a sheet or a protector
cover under your body is must-have for everybody. Sweat may also
temporarily make you feel worse, but you should feel refreshed
when the sweat is out.*
19.Wearing clothes or using covers or sheets on the belt or wraps
hinders some of the anion eects, but it should not be an obstacle
to FIR Heat.
20.If you fall asleep while wearing the belt or wraps, choose 30-
45°C or 86-110°F low level of FIR Heat before bed.*
21.Getting a headache or feeling dizzy is a sign of a “healing crisis”
(dehydration). It means that you are detoxing too fast. Lower
the temperature, drink more water and stay on the belt or
wraps for a shorter time. It is essential to feel comfortable and
enjoy your experience, so listen to your body and adjust intensity
and duration accordingly.
1. Extra care is necessary if you are diagnosed with diabetes. If
a patient has a lot of sugar in the blood, it clots the blood vessels
and causes nerve disorders. Some people with diabetes can, over
time, develop nerve damage throughout the body. It is called
diabetic neuropathy. If you have diabetic neuropathy and loss of
sensitivity, you should use a strict time/frequency/temperature
protocol established by your doctor, and only under supervision.
You should start very slowly and monitor your blood sugar.*
2. Titanium pins, rods, articial joints, or any other modern surgical
implants usually reect FIR rays, so they should be generally safe.
Titanium is only slightly magnetic. It does not perceptively
interact with static magnets or Magnetism, so it should be safe for
such practice. But some joint replacements and piercings with other
metals may be warmed by infrared rays or react to pulsed magnetic
function. So safety precautions should be taken if you lay with
joint replacements in direct contact with the mat. If you lay on your
back and knee or hip replacements are above the mat, there should
not be a problem. But of course, if you feel any discomfort in the area
of the implants, it would be better to decrease the temperature and
session length or turn the Magnetic function OFF. It is also advised
that you consult your surgeon and implant manufacturer.*
3. Infrared rays may warm silicon implants, so safety precautions
should be taken if you lay with implants in direct contact
with the heating pad. If one has breast implants but lays face-
up, there should not be a problem. Usually, the silicon used in
medical implants is known to melt at over 200°C (392°F), so it
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should not be adversely aected by infrared rays. Please, consult
your surgeon and implants manufacturer before the use of heat
directly on implants areas.*
4. Heating the low back or low abdomen areas of a woman’s body
during the menstrual period may temporarily increase their
menstrual discharge. Some women endure this process to gain the
pain relief commonly associated with their cycle, whereas others
choose to avoid using the product during that time of the month.*
5. It is reasonable not to use any heating pad on your groin area,
face, head, and other areas sensitive to heat. If contraception
is not your aim, do not apply heat to your genitals.*
6. Children may use mats or other items with caution and under
the supervision of adults, preferably on low heat or negative
ions mode only. Consult with the child’s pediatrician before using
the FIR pads and use common sense. Do not leave children or
toddlers on the mat or with the belt, wraps, or other hot stone
pad without supervision. They can walk, play or jump on the pad
with crystals and damage internal sensors. Children can disconnect
cables and put them into their mouths and get shocked. Take extra
care if your child has access to the room where the belt or hands
wrap or any other electrical device is located.*
7. If you use medicines applied by skin patches, you should
consult your doctor. The absorption rate of a transdermal
medication can change. If you use an adhesive, it may also unglue
from your skin due to sweating.*
8. Cats and dogs love amethyst and gemstone mats. They feel some
energies better than humans. We suggest having an additional
waterproof cover for the mat to protect it from any liquid and
make sure your pet will not chew or scratch the cable, controller,
or pad. We recommend non-powered, non-electric amethyst or
gemstone mats for pets. Consult with a veterinarian before using the
mat for heating, Magnetism, or red light. Be careful with pets sleeping
on the device. It should always be turned o without supervision.*
9. You should always drink A LOT before the session, during the
session, and aer the session — if you feel a dry mouth, there
is not enough water in the body. And it should not be just water;
you may need to replenish some electrolytes and minerals as Ca,
K, Mg, Na. Twitching may signify these salts’ severe decit or
imbalance, so if you sweat a lot, herbal teas, fruit juices, and
mineral water rich in K and Mg or mineral supplements may be
necessary. Proper hydration also promotes all eects improving
detoxication caused by sweating.*
TIPS: TROUBLESHOOTING
10.Overusing the product at maximum temperature may result in
excessive stimulation. Use moderately at high temperatures.
Even if your product can heat in a continuous mode, it is strongly
recommended not to use the high heat settings for more than 3 hours
for your safety! Some temporary symptoms of organism detoxication
(“healing crisis”) may occur, especially if you start too fast.*
11.Detoxication high heat program should not be done without a
doctor’s approval and supervision. Some drugs, chemicals, and
toxins which we take into our bodies with air or food end up getting
stored in our fat tissue. They can aect you as you mobilize them
and sweat them out. Before toxins are excreted and exit through
the sweat pores, they are absorbed from your decomposed by FIR
heat fat tissues into the bloodstream. While traveling on their way
to be eliminated, substances can exert the same eects that they
did when you had originally taken them. If a lot of residues were
accumulated in your fat tissue and their release is too fast, the
buildup of these poisons can make you feel worse. That is what
is called detoxication or a “healing crisis”. If you are chemically
allergic or extra sensitive, the dangers of infrared function
regarding the release of toxins may be severe. If you feel any signs
of a “healing crisis”, stop using the product and consult your doctor
as the same symptoms may also be the signs of serious illness.
12.William Rea, MD, one of the most knowledgeable doctors in the
world regarding environmental toxicity and sauna detoxication,
warns: “Uncontrolled, too-rapid mobilization can have
devastating eects on chemically sensitive patients”. Of course,
it does not mean that chemically sensitive people cannot get rid
of toxins. Just that it should be done very slowly and carefully, and
with a doctor’s supervised detox program. Slowly and gradually
increasing heat level, session length, and frequency is the best
path forward, and It is essential to immediately decrease the
intensity, duration, and frequency of sessions and contact your
health professional if you feel symptoms of a “healing crisis”.*
13.A very careful approach is appropriate to FIR heat function. Our
skin sensors can easily detect the high temperature caused by
standard conduction heat, but our ability to feel the eects of
radiant infrared heat is limited. The FIR warmth is much more
penetrating, so the hot stone pads should be used at a much
lower moderate temperature than a standard heating pad, and
it demands extra care, especially for extended or all-night use.
Use common sense, self-educate, listen to your body and we hope
you experience as many positive results as we have, now that you
have your ThermoGem™ Mat, Belt, Pad, or Wraps.
1. Ensure the electrical wall socket that you’ve plugged the
apparatus into is working correctly. Plug another device into it
to ensure it has power. If it is not working, consider checking the
electrical panel as a breaker may have popped (or broken) and
needs to be reset. Or try another electrical wall socket that you
have veried is powering other devices. If you are using a surge
protector, ensure it is working correctly. Plug another electrical
device into and verify that it is working.
2. Ensure the controller’s plug is pushed into the belt’s receptacle
socket so that it is snug tight with no space at all between the
plug and the mat’s (belt’s or pad’s) or hands wrap’s socket. A
loose connection can cause loss of signal exchange between the
mat with crystals and the controller, and when too many errors
accumulate, the controller’s calibration may fail. The controller will
show error messages, or the apparatus will not heat up properly.
3. Make sure that the power button on the controller has been
turned ON. The controller may show OFF on display. It means
that either preset heating time is over or the connection between
controller and belt or hands wrap is lost. Try adding time,
powering the controller ON/OFF, or reconnecting it.
4. Please activate the timer button and choose one of the timer settings
to start heating. Some models of the controllers do not activate
the heating function unless a timer is set.
5. The frequent reason for the new controller fault and errors is an
incorrect order of controller connection. Please, rst connect
the pad, mat, belt, or wraps to the controller, and only aer
this plug the controller into an electrical outlet and turn the
controller ON. When you disconnect, rst turn it OFF, disconnect
the plug from the socket, and only aer this unplug the controller
from the apparatus. If you connect the controller to the power
source rst, the safety program may lock it and go into safe mode.
It may start to beep or will show OF or OP error on the screen.
The same may happen if there is a loss of signal interchange
between the belt or hands wrap and the controller. To reset it, just
reconnect it in the correct order.
6. If the controller shows errors, the easiest way to solve the
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problem is to reset it. Disconnect the plug from the socket
rst and then from the belt or hands wrap connection terminal.
When you disconnect the plug from the appliance, please always
do it carefully with two hands, holding the connector with one
hand while the other hand pulls the plug. Pull the plug out of the
connector on the device carefully as well. Do not pull it by the
cable, or the connection between the hot stone mat terminal
and the controller plug may become loose. If your product
comes with an in-line connector, reconnect it so that the male
plugs go inside the female pins. Aer this, screw the connector
so that it’s tight. Aer this, always rst reconnect the controller
to the mat tightly and then plug it into an electrical outlet again.
Be sure that the socket has electrical power; this can be tested by
using any other electrical device.
Reconnection and reset are the most common ways to
eliminate errors and reload the controller.
But if reconnection or any other way of troubleshooting does
not improve the situation, it likely means a problem with the
controller. If your controller were not accidentally damaged or
ooded, we would replace it ASAP, fast, and free.
For warranty service, please contact us at
[email protected]
7. Do not worry if your mat or pad is not hot to touch. All FIR
Amethyst mats do not work like conventional heating pads. Most
of the energy from the hot stone mat, pad, belt, or wraps in the
form of Far Infrared Rays heat, is transferred by radiation and not
by conduction (as is the case with standard heating pads, which
are hotter to the touch but do not heat the body much). If the hot
stone mat is le uncovered, it should be slightly warm on lower
levels, warm on medium levels, and hot on high levels — but the
transferred heating energy is much higher, and this warmth is far
more penetrating. So the hot stone pads of any size from the small
belts or wraps up to Single or Queen mats should be used on a much
lower, more prudent temperature than a standard electrical heating
device — and it demands extra care, especially for all night use.
8. It usually takes around 30-60 minutes for the pad to reach the
maximum temperature if you put both a thick protector and a
thick blanket on top. The heating stops and resumes again when
the pad cools down to maintain the set temperature. During this
time, the gems become very warm and emit radiant Far Infrared
rays. For extra electrical safety, the heating wires are positioned a
short distance from the belt’s edges. The end tubes with crystals are
heated indirectly by other stones (these stones may have a lower
temperature). The surface temperature of the bare pad under the
blanket or your body if you are on the mat or pad becomes hot to
the touch, especially in those areas covered by lm or mesh. At
maximum heat level, it will reach 140-150°F on the surface, if
measured immediately aer you stand up or remove the thick
blanket. But if you measure the bare belt or hands wrap surface
temperature in several minutes again, it will be much lower,
around 110-130°F. If the pad with crystals is uncovered, and
room temperature is low, or the airow is strong, it will cool down
quickly. This is normal — when preheated, the crystals transfer
most of the energy in Far Infrared Rays. Hot stones radiate heat
very quickly. If you keep your mat, belt, wraps, or any other hot
stone pad open without the protector pad, blanket, or your body on
it, the heat is dissipated — and though the controller may continue
to show a rather high temperature inside the heating elements,
the surface will be merely warm to touch even on the highest level.
*MediCrystal® and ThermoGem™ products are not intended to diagnose, cure, treat, or prevent any disease, illness or medical condition or to substitute for medical treatment of any kind.
Information here is never to be construed as medical advice. These products and statements have not been evaluated by U.S. FDA (please, see Disclaimer in this user guide, page 11).
TIPS: TAKING CARE OF YOUR BELT OR WRAPS
1. The belt or wraps should not be used outside if you are unsure
about the weather and do not have protective clothing to secure
it from becoming wet. Wear it indoors or lay on your bed, sofa,
mattress, or oor. Of course, if the weather is ne, preheat the
belt or wraps for an hour and have a refreshing walk with it.
2. On a sunny day, you can “clean” and recharge your mat, belt, or
wrap crystals. If you are sure that the rains are far away, leave
the mat or pad on the sun with crystals side upward for a while.
Ancient practitioners believed that sunbeams clean Amethysts,
taking away negative information accumulated while healing
and renews the crystals’ powers. Modern science says that the
UV (ultraviolet) light part of the solar spectrum kills microbes
and disinfects crystals. But anyhow, it is worth doing at least
several times a year. It is wonderful to see how amethysts and
other gems absorb a lot of energy from sunshine and become
much hotter than on the max level of electrical heating.
3. Sometimes controllers and even devices issues happen aer
power spikes. When hurricanes or storms are approaching, if you
are not going to use your hot stone pad for a while or leave your
home for a weekend or vacation, it is better to unplug it from
the socket. The best is to keep your pad unplugged from the
power socket always while it is not in use.
4. No need to unplug the controller connector from the pad
connection terminal frequently. If the controller always
remains connected to the pad, it is OK as this only helps
prevent the connection from loosening. Just remember to
verify the tightness of the connections from time to time,
especially if you sleep on your hot stone mat. If you have to
disconnect the controller’s plug from the pad’s connection
terminal, always do this carefully and with both hands. Hold
the connector with one hand while pulling the plug carefully
with the other hand. If pulled by the wire, it can break, or the
connection may eventually become loose, and the pad will not
work correctly.
5. Please take care of your hot stone mat, pad, belt, or wrap,
and it will be your friend for a long time. It is excellent for
meditation, sleeping, and sessions if laying calm on it without
a lot of movement. Never apply pressure or step on it. Dogs and
especially cats adore it and can use it, but this should be under
your supervision. Do not allow heavy dogs to play in the same
room. Children like to jump, but it may be very harmful if they
jump on the pad. There are many tiny electronic parts inside,
such as bimetal switches, temperature sensors, etc. Occasional
acute pressure may damage them. To not damage the internal
sensors and heating system electronics, avoid impact,
walking, standing, training, doing any active exercise on
the pad. Do not allow any heavy or sharp objects to be put
on or fall on it. Never fold it while hot; never heat it in
folded condition.
6. Store the device in the bag provided. Consider storing the
controller and plug separately so that the sharp edge of the power
socket plug does not damage the crystals pad’s so leather or
suede. Do not store the device in a humid, dusty, or oily place.
Store it in a clean, ventilated storage room or closet.
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MAINTENANCE AND CLEANING
WARRANTY
You will not have to clean your mat, pad, belt, vest, or wraps at all
if you cover it with our MediCrystal® Waterproof Cover, or at least a
cotton or bamboo towel all the time.
It will stay clean for a very long time unless you use it uncovered or spill
something on it.
1. Before cleaning, turn o the mat using the button on the controller
and then unplug the device from its power source.
2. Do not use chemical solvents such as benzene or thinner or
aggressive cleaning agents on the controllers and pads with crystals
because it may damage them.
3. Clean it as you would clean any leather or suede product that has
electrical parts inside. Do not wash the mat or controller with
water. Do not put them in a washing machine or dryer.
4. Do not get the mat with crystals wet. But even if occasionally you
spilled something and the mat was not covered with a waterproof
protector, do not worry, it has waterproof layers inside. Just let
it completely dry before using it again. Then test it on high heat
for an hour before laying your body on the belt or hands wrap.
Remember that ironing the device is strictly prohibited.
5. Use only a slightly wet cloth (soap water can be a good choice) to
wipe o dirt and dust. You could also use a vacuum to remove any
dust from the surface of the mat.
6. You may leave your belt or hands wrap with protectors on high heat
for 1 hour each week to completely self-clean and disinfect.
7. To fold the mat of any size, including the amethyst micro-mattress
or belt attachment pad and wraps, disconnect the power plug from
the socket, then from the mat, belt, or wraps. Aer this, fold the
mat, belt, or wraps inward. Try not to bend rm mat and belt in
unusual places. Your mat and belt will last longer the less you fold or
bend them. Wraps are more exible and withstand bending better,
but extra care is always necessary while folding them. Try to fold in
the same manner as the item was received.
All new classic mattresses, amethyst or amethyst tourmaline mats of all
sizes, including chair mats and belt micro mattress pads, are covered
for home use by 2-year limited warranty. The warranty period starts
from the date of purchase.
All new exible mattresses of all sizes, including blankets, wraps, and
mattresses with magnetic and/or photon functions, are covered for
home use by 1-year limited warranty.
This warranty does not cover normal wear and tear, user abuse, physical
impacts or damage, professional or commercial use and applies to:
• The original owner/purchaser of the product only.
• Regular personal or family use of the product in a general home/
oce environment.
MediCrystal LLC warrants the original purchaser that the products are
free of defects in workmanship and materials during the applicable
warranty period.
Aer the warranty expires, we will still take care of any repairs at
minimum cost.
Whether the problem is with the product itself or the controller, we will
provide you with a replacement as soon as possible.
Shipping and return shipping are both free for warranty issues.
You can also buy a 5-year extended home use warranty or 2 years
professional use warranty. It costs 50% of the item cost.
To activate a warranty or purchase an additional one, please, contact
us at [email protected].
LEGAL DISCLAIMER
* Information provided hereby is for reference purposes only and is
not intended to recommend our devices as a drug or as a diagnosis for
any illness or disease condition; nor as a product to eliminate disease
or other medical condition and is not a substitute for professional
medical advice. MediCrystal LLC does not make any medical claims,
real or implied, to benet our products, devices, and methods. No
MediCrystal® products or statements have been evaluated by the
FDA, nor has the FDA approved these products to diagnose, cure,
treat, mitigate or prevent disease in humans or pets. FDA registration
of devices manufacturer does not mean that the device is intended
for medical use, treatment of any diseases or medical conditions,
or a replacement of doctor’s advice or traditional medical care and
practice. There are contraindications, and it is your responsibility to
consult a health professional before the use of MediCrystal® products.
Specic medical advice should be obtained only from a licensed
health care professional. These and all other MediCrystal® products
are non-medical, non-medicinal devices and are not intended to
diagnose, treat, or prevent any disease or condition. All MediCrystal®
products are marketed for consumer home use, and the customer
holds ultimate responsibility for any use of the device or information
and all consequences. MediCrystal LLC assumes no responsibility for
the improper use of and self-diagnosis and/or treatment using the
products. You fully understand that using the products and related
information is solely done at your own risk. MediCrystal LLC does not
represent or warrant that these materials are accurate, complete,
current, reliable, or error-free. None of MediCrystal LLC or any of
its directors, employees, agents, or representatives will be liable
for damages, claims, expenses, or other costs, including without
limitation legal fees arising out of or in connection with the use of, or
inability to use, any information contained here, in the information,
owner’s guide or websites. This is a comprehensive limitation of
liability that applies to all damages of any kind, including without
limitation compensatory, direct, indirect, and exemplary and all other
damages, income or prot loss or damage to property and claims of
third parties (please, see full text of Legal Disclaimer in MediCrystal®
catalog or on MediCrystal.com website).
MediCrystal® and ThermoGem™ are registered with the USPTO trademark of MediCrystal LLC. All information in this user guide and on website
MediCrystal.com is the intellectual property provided for customers’ home use only. It cannot be copied, reproduced, posted on the Internet, or
used in any other manner without the written permission of MediCrystal LLC.
© All rights reserved by MediCrystal LLC 2021
MediCrystal® and ThermoGem™ products for the Asian
region, EU, and the UK are ready for 220-240V power
outlets. EU product comes with CEE 7/3, CEE 7/5, or
a universal earthed CEE 7/7 plug and a permanently
tted UK safety-approved conversion plug. You can use
a high-quality adapter if your country’s outlet has the
same voltage but a dierent conguration.
Please make sure your product’s voltage is the same as your country’s power grid? If your mat is rated
for the North American 110-120V voltage and the controller comes with a standard US NEMA 5-15P plug,
use it only in North America or Japan. If you are going to 220-240V countries, do not use travel adapters.
Use your product only with a step-down 220-250V to 110V voltage converter. The converter wattage
should be at least three times higher than the mat’s power consumption. Do not connect the 110-120V
mat into the 220-250V outlet through an adapter and vice-versa. If you plug in a device to the wrong
voltage outlet, the product may be severely damaged and cause re risks!
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MEDICRYSTAL LLC
30 N Gould Street, #5304, Sheridan WY 82801, USA
[email protected]
www.MediCrystal.com
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