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METHVEN
AROHA SHOWER MIXER
Don’t risk it, use a licensed plumber.™
REECE PRODUCT QUALITY GUARANTEE
You have purchased a quality product from Reece Pty Ltd
ABN 84 004 097 090 (“Reece”). This product is covered by
a 15 year parts and labour product warranty which includes
spare parts and labour.
15 YEAR WARRANTY – DOMESTIC USE
This warranty covers faults in the product construction,
material and assembly. Products which are within 15
years from the date of purchase, found upon inspection
by an authorised Reece representative, to be defective
in construction, material or assembly, will be repaired or
exchanged with an equivalent product free of charge.
Replaced items become Reece’s property. This warranty
also covers any spare parts included under “Manufacturer’s
Provisions” below.
All replacement products will be available for collection without
charge to the customer at the nearest Reece branch to the
customer’s location, or elsewhere as agreed between the
customer and Reece.
Labour and Spare Parts
The labour for the replacement of products and spare parts
to which this warranty applies will be supplied by Reece or
relevant supplier using licensed plumbers engaged by Reece
or relevant supplier within 15 years from the date of purchase.
Spare parts other than those listed in the Manufacturer’s
Provisions above, which are within 15 years from the date
of purchase found upon inspection by an authorised Reece
representative to be defective in construction, material or
assembly, will be replaced free of charge.
Warranty Conditions
This warranty will apply only under all of the
following conditions:
• The item has been installed by a licensed plumber
• The item has been installed for and subjected to domestic
residential use only
• Failure is due to a fault in the manufacture of the product
• Proof of purchase (including the date of purchase)
is provided
• The installation of the product is in accordance with the
instructions provided
This warranty does not cover products purchased as an
ex-display without being fully checked and tested for sale by
the manufacturer.
This warranty does not include faults caused by:
• Unsuitable or improper use
• Incorrect installation or installation not in accordance with
the instructions provided
• Installation or part installation by the purchaser or any
person other than a LICENSED PLUMBER
• Normal wear and tear
• Inadequate or complete lack of maintenance
(including debris)
• Chemical, electrochemical or electrical influences
• Harsh detergents or abrasive cleaners used on
product finishes
5 YEAR WARRANTY – COMMERCIAL USE
‘Commercial’ use is all use other than for normal domestic
residential purposes, including use in non-business places
as in public buildings, schools, sports centres and in
establishments that contain private bathrooms with high
frequency of use by many individuals, such as hotels, motels,
retirement villages and hospitals.
The Commercial warranty covers this product against
manufacturing faults in the construction, material and assembly
of both the finished products and any spare parts for a period
of 5 years from the date of purchase (10 years replacement for
cartridge). Products and spare parts within 5 years from date
of purchase which are found upon inspection by an authorised
Reece representative to be defective in construction, material
or assembly will be repaired or exchanged free of charge.
Replaced items become Reece’s property. The labour for
the replacement of products and spare parts to which
this warranty applies will be supplied by Reece or relevant
supplier using licensed plumbers engaged by Reece or
relevant supplier. The Warranty Conditions and exclusions
which apply to the domestic use warranty also apply to this
commercial warranty.
Note: 1 year warranty applies for washers, “O” rings, powder
coating, gold plating, lip and other seals for all brands for
domestic/residential and commercial.
EXCLUSIONS
To the fullest extent permitted by law, Reece excludes
all liability for damage or injury to any person, damage to
any property, and any indirect consequential or other loss
or damage.
CLAIM PROCEDURE
For all warranty queries customers are to contact the branch
where the product was purchased. These details can be found
on your purchase invoice.
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not
amount to a major failure.
TAP.METH.T2.15YR
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