Microcom 226 User manual

MODEL 226 / 426
DIRECT THERMAL PRINTER
USER’S GUIDE
PART NUMBER 880018-0110
Revised: December 13,2004CPC
© Copyright 2004by Microcom Corporation, Lewis Center, Ohio –All rights reserved.
Printed in the United States of America

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Proprietary Statement
This manual contains information proprietary to Microcom Corporation. This information is
intended solely for the use of parties operating and maintaining such equipment described
herein.
Product Enhancements
Microcom Corporation is committed to the continual improvement of performance and
quality in our products. For this reason, specifications are subject to change without notice.
Liability Disclaimer
Microcom Corporation makes every effort to assure that all information and specifications
contained in this manual are accurate; however, mistakes are sometimes made. Microcom
Corporation shall not be liable for any damages resulting in the use or misuse of this
product. The exclusion or limitation involving consequential or incidental damage does not
apply to all states; therefore limitation mentioned above may or may not apply.
FCC Compliance Statement
This equipment is tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy, and
if not installed and used in accordance with the instructions contained in this manual, may
cause harmful interference to radio communications.
HyperTerminal®and HyperAccess®are trademarks of Hilgraeve Inc.
Centronics® is a registered trademark of Data Computer Corporation.
HP®and LaserJet II®are trademarks of Hewlett-Packard Company.
Arial®is a registered trademark of The Monotype Corporation.
TrueType®is a registered trademark of Apple Computer, Inc.
Microsoft®, Windows®, Windows NT®are registered trademarks of Microsoft Corporation.
Other products and company names mentioned herein may be trademarks of their respective owners.

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Table of Contents
Introduction .................................................................................................1
Chapter 1: Printer Specifications ..............................................................3
1.1 General Specifications.........................................................................................3
1.2 Printing Specifications.........................................................................................3
1.3 Media Specifications............................................................................................4
Chapter 2: Features and Options .............................................................. 5
2.1 Fonts...................................................................................................................5
2.2 Graphics..............................................................................................................5
2.3 Bar codes............................................................................................................5
2.4 Special Features .................................................................................................5
2.5 Options................................................................................................................6
Chapter 3: Getting Started ......................................................................... 7
3.1 Unpacking and Inspection...................................................................................7
3.2 Connecting the Printer.........................................................................................8
3.2.1 Printer Power.................................................................................................8
3.2.2 Communication Interfaces.............................................................................8
3.3 Loading Media.....................................................................................................9
3.4 Front Panel Button and Indicator Light..............................................................10
3.4.1 Front Panel Button.......................................................................................11
3.4.2 Indicator Light..............................................................................................11
Chapter 4: Printer Modes ......................................................................... 13
4.1 Idle Mode...........................................................................................................13
4.2 Halted Mode......................................................................................................13
4.2.1 Enquiry Responses.....................................................................................13
4.2.2 Fatal Error Responses.................................................................................16
4.2.3 Basic Status Responses..............................................................................20
4.3 Paused Mode....................................................................................................25
4.4 Diagnostic Mode................................................................................................25
4.4.1 Entering Diagnostic Mode ...........................................................................26

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4.1.2 Status Label.................................................................................................26
Chapter 5: Communications.................................................................... 29
5.1 RS-232 Serial....................................................................................................29
5.1.1 RS-232 Printer Cables.................................................................................30
5.2 10BASE-T Ethernet...........................................................................................30
5.3 160P Stacker / Auxiliary Interface......................................................................30
Chapter 6: Maintenance and Adjustments............................................. 33
6.1 Maintenance Schedule......................................................................................33
6.2 Thermal Printer Card.........................................................................................34
6.3 Internal Cleaning................................................................................................37
6.4 Print head Maintenance.....................................................................................38
6.5 Cleaning the Drive Roller...................................................................................39
6.6 Exterior Cleaning...............................................................................................40
6.7 Gap Detector Adjustment ..................................................................................40
6.8 Auxiliary Button..................................................................................................41
6.9 Flash Memory Update .......................................................................................41
3.2 MCA Compressed File Recovery.......................................................................43
Chapter 7: Troubleshooting..................................................................... 45
7.1 Troubleshooting Tips.........................................................................................45
Appendix A ................................................................................................ 47
Limited Warranty ........................................................................................................47
Appendix B ................................................................................................ 49
Return Material Authorization (RMA) Procedure ........................................................49
Glossary..................................................................................................... 51
Index........................................................................................................... 55
User Notes .................................................................................................59

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List of Tables
Table 1 General Specifications...............................................................................3
Table 2 Printing Specifications...............................................................................3
Table 3Media Specifications..................................................................................4
Table 4 Front Panel Button Description................................................................11
Table 5 Indicator Light Description.......................................................................11
Table 6 Enquiry Responses.................................................................................16
Table 7 RS-232 Cable Configurations..................................................................29
Table 8 Recommended Maintenance Schedule...................................................33

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List of Figures
Figure 1 426 Front Angled View.............................................................................vi
Figure 2 426 Rear Angled View..............................................................................vi
Figure 3 Standard Printer Accessories....................................................................7
Figure 4 Connecting the Printer...............................................................................8
Figure 5 Tag Bracket...............................................................................................9
Figure 6 Loading Media...........................................................................................9
Figure 7 Front Panel Button and Indicator Light....................................................10
Figure 8 ^D960)1 or ^K Test Pattern .....................................................................26
Figure 9 ^D323-List Enablements Example...........................................................26
Figure 10 ^D326-List Settings Example................................................................27
Figure 11 ^D325-List Selections Example............................................................27
Figure 12 ^D324-List Statistics Example..............................................................28
Figure 12 426 Interface Connections....................................................................31
Figure 13 Ethernet Port -10BASE-T....................................................................31
Figure 14 Insertion of Thermal Cleaning Card......................................................35
Figure 15 Thermal Card Removal ........................................................................35
Figure 16 Removal of top cover............................................................................36
Figure 17 Unlatching of Print head.......................................................................36
Figure 18 Internal Cleaning..................................................................................37
Figure 19 Print head Thermal Elements...............................................................38
Figure 20 Gap Detector........................................................................................40
Figure 21 Auxiliary Button.....................................................................................41

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Figure 1 426 Front Angled View
Figure 2 426 Rear Angled View