Minicom Minicom Smart 216 User manual

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5UM20184 V16/08
Smart216 /232IP
UserGuide

SMART216/ 232IP
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TableofContents
1. Welcome......................................................................................................................3
SectionI...........................................................................................4
2.Introduction.................................................................................................................4
3. Keyfeatures................................................................................................................4
4. Systemcomponents....................................................................................................5
5. Compatibility...............................................................................................................5
6. Terminology................................................................................................................5
7. TheSmart216IPunit..................................................................................................5
7.1LEDandbutton table..........................................................................................................................6
7.2Connectortable...................................................................................................................................6
8. Pre-installationguidelines...........................................................................................7
8.1Avoidinggeneral rackmountingproblems.........................................................................................7
8.2RackmountingtheSmart 216IP........................................................................................................8
9. Connectingthesystem...............................................................................................9
9.1TheROCs............................................................................................................................................9
9.1.1ConnectingaROCPS/2..........................................................................................................10
9.1.2ConnectingaROCUSB...........................................................................................................11
9.2Connecting tothenetwork................................................................................................................11
9.3Connecting theCAT5cables............................................................................................................11
9.4Connecting aKVMconsole..............................................................................................................11
9.5Connecting thepowersupply...........................................................................................................12
10. SettingtheIPaddress.............................................................................................12
11.Logging intothewebinterface................................................................................13
11.1SSLCertificatenotes......................................................................................................................14
11.2Loggingin........................................................................................................................................14
11.3ConnectingtoaTarget server........................................................................................................15
12. Configuringthesystem...........................................................................................15
12.1Network>Configuration.................................................................................................................16
12.1.1LAN.........................................................................................................................................16
12.1.2KVM.net..................................................................................................................................17
13. Administration >UserSettings...............................................................................17
13.1Addingauser..................................................................................................................................18
13.2Deletingauser................................................................................................................................18
13.3Blocking auser................................................................................................................................19
14. Administration >SwitchConfiguration...................................................................19
15. Administration >PowerManagement.....................................................................20
16. Administration >SerialSettings.............................................................................21
17. Administration >UserTargets................................................................................21
18. Security>Settings..................................................................................................22
19. Security>SSLCertificate.......................................................................................23
20.Maintenance>SwitchUpgrade...............................................................................24
21.Maintenance>RICCs/RoCsUpgrade......................................................................24

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22. RestoreFactorySettings.........................................................................................25
23. SetTime&Date.......................................................................................................26
24. Backup&Restore....................................................................................................26
25. Savingchangesand loggingout.............................................................................26
26. Accessing aTargetserver.......................................................................................27
26.1TheToolbar.....................................................................................................................................27
26.2Switchingtoadifferentserver........................................................................................................28
26.3Changingtheperformancesettings...............................................................................................28
26.4Adjusting theVideo settings...........................................................................................................29
26.4.1Refresh....................................................................................................................................29
26.4.2Manual Video Adjust...............................................................................................................29
26.4.3AutoVideo Adjust...................................................................................................................30
26.5Powercycle.....................................................................................................................................31
26.6Keyboardkeysequences...............................................................................................................31
26.7Synchronizingmousepointers.......................................................................................................32
26.7.1Aligningthemicepointers......................................................................................................33
26.7.2Calibrating micepointers........................................................................................................33
26.7.3Manual micesynchronization.................................................................................................33
26.8Adjustmentsingeneral...................................................................................................................35
26.9Minicomicon menu features...........................................................................................................35
26.10Fullscreen mode...........................................................................................................................36
26.11Disconnectingtheremotesession...............................................................................................36
27.TheTargetspagemenu...........................................................................................37
27.1Changingthepassword..................................................................................................................37
27.2Eventlog..........................................................................................................................................37
27.2.1Downloadingthelog...............................................................................................................38
27.2.2Clearing thelog.......................................................................................................................38
SectionII........................................................................................39
28.TheOSD...................................................................................................................39
28.1NavigatingtheOSDMain window..................................................................................................39
28.2Selecting acomputer......................................................................................................................39
28.3Powermanagementhotkey–left Shift, F12..................................................................................40
28.4MovingtheConfirmationlabel –F1................................................................................................40
28.5Tuning–F5.....................................................................................................................................41
28.6TheSettingswindow-F2...............................................................................................................41
28.7DDC–F10......................................................................................................................................42
28.8Savingchangestothesettings.......................................................................................................43
29. Videoresolution and refreshrates..........................................................................43
30.Technical specifications..........................................................................................44
31. Safety.......................................................................................................................45
32. Userguidefeedback................................................................................................45
33. WEEEcompliance...................................................................................................45
©2008CopyrightMinicomAdvancedSystems.Allrightsreserved.

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1.Welcome
Thank youforbuyingtheSmart216/232IPsystem. Thissystemisproducedby
MinicomAdvancedSystemsLimited.
ThisdocumentprovidesinstallationandoperationinstructionsforMinicom’s
Smart216/232 IP.Itisintendedforsystemadministratorsand networkmanagers,
and assumesthatreadershavea generalunderstanding ofnetworks, hardwareand
software.
Technicalprecautions
Thisequipmentgeneratesradiofrequencyenergyandifnotinstalledinaccordance
withthemanufacturer’sinstructions,maycauseradiofrequencyinterference.
ThisequipmentcomplieswithPart15,SubpartJoftheFCCrulesforaClassA
computingdevice. ThisequipmentalsocomplieswiththeClass Alimitsforradio
noiseemissionfromdigitalapparatussetoutintheRadioInterferenceRegulation
oftheCanadianDepartmentofCommunications. Theseaboverulesaredesignedto
providereasonableprotectionagainstsuchinterferencewhenoperatingthe
equipmentina commercialenvironment. If operationofthisequipmentina
residentialarea causesradiofrequencyinterference, theuser,and notMinicom
AdvancedSystemsLimited,willberesponsible.
Changesormodificationsmadetothisequipmentnotexpresslyapprovedby
MinicomAdvancedSystemsLimitedcouldvoidtheuser’sauthoritytooperatethe
equipment.
MinicomAdvancedSystemsLimitedassumesnoresponsibilityforany errorsthat
appearinthisdocument. Informationinthisdocumentissubjecttochangewithout
notice.
Nopartofthisdocumentmaybereproducedortransmittedinany formorbyany
means, electronicormechanical, forany purpose, withouttheexpress written
permissionofMinicomAdvancedSystemsLimited.
Trademarks
Alltrademarksand registeredtrademarksarethepropertyoftheirrespective
owners.

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SectionI
ThissectionexplainshowtoconfigureandoperatetheSmart216/232 IP system
remotelyoverIP.
Section II onpage39, explainshowtooperatetheSmart216 /232IPswitching
systemlocallythrough theOnScreenDisplay(OSD).
2.Introduction
AllreferencesthroughoutthisguidetotheSmart216 IPreferequallytotheSmart
232 IP.Thetwounitsarefunctionallythesame. TheSmart216 IP has16 Server
portsand theSmart232IPhas32Serverports.
TheSmart216 IPextendsyourKVM(keyboard, video, and mouse)fromany
computerorserveroverTCP/IPvia LAN, WANorInternetconnection. Now2
remoteuserscancontrol,monitorand manageup to16 remote(PS/2,USB)servers
simultaneouslyfromwherevertheyare, insideoroutsidetheorganization.
Simultaneously1localusercanalsoaccess theservers. Simultaneously2more
remoteuserscanoperateserialdevicessuchasroutersormanagednetwork
switches. Alternatively, 1moreusercanusea PDU.
TheSmart216 IPisa cost-effectivehardwaresolution, forsecureremoteKVM
access &controlof16 (32 fortheSmart232 IP)computers/serversfromtheBIOS
level-independentoftheOS.
TheSmart216 IPisbasedonMinicom’sinnovativeROCtechnologyinwhich
eachcomputer/serverisdirectlyconnectedtotheswitchvia ROCdonglesusing
onlystandardCAT5cableatadistanceofup to30m/100ftina starconfiguration.
NoexternalpowerisneededattheremoteROC.
3.Keyfeatures
BIOSlevelcontrol toanyserver’sbrand and model, regardless oftheserver
conditionandnetworkconnectivity, coveringtheentirespectrumofcrash
scenarios.
Compatible withall majoroperatingsystems. Supportsmanyhardwareand
softwareconfigurationsfortheremoteclientandtheTargetservercomputers,as
wellastheKVMswitchinuse
Web-basedcontrol- BrowserControltoa Targetserver, fromany location via
securedstandardIP connection.

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Security -Supportsthehighestsecuritystandardsforencryption(128 bitSSLand
HTTPS)and authenticationforremoteuserand advancedOSDmanagementwith
multi-layersecurityforlocaluser.
KVM.net - CanbecontrolledbytheMinicom’sKVM.netsystemforcentralized
over-IPmanagementofdistributeddata centerlocations.
Seamlesspowercontrol –withMinicom’sSerialRemotePowerSwitch.
4.Systemcomponents
Thesystemconsistsof:
•1Smart216IP (p/n1SU70036)or1Smart232 IP(p/n1SU70037)
•Rackmountingset(p/n5AC20247)
•ROCS-PS/2,USB
5.Compatibility
TheSmart216 IPiscompatiblewith:
•PS/2and USBcomputers/servers
•VGA, SVGA, orXGAmonitors
•Windows, Linux, UNIXandothermajoroperatingsystems
6.Terminology
Belowaresometermsand theirmeaningsusedinthisguide.
Term Meaning
Targetserver Thecomputers/serversthat areaccessedremotelyviathe
Smart216IP.
Clientcomputer ThePCrunningaremoteSmart 216IPsession
Remotesession Theprocess ofremotelyaccessing and controllingTarget
serversconnectedtoSmart 216IPfromauserworkstation
7.TheSmart216IPunit
Figure1illustratesthefrontpaneloftheSmart216IP.
MINICOM
Power RemoteLink
SMART216IP
21
Figure1Smart216 IPports–side1

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7.1LEDandbuttontable
LED Function
PowerPowerIndicator
Link Unit isconnectedtothenetwork
Remote1&2Illuminateswhenaremotesession isactive
Power
POWER
100-240VAC50/60 Hz
Serverports
I
0
12345678
Keyboard
Mouse
Monitor
LOCALUSER
LAN (Ethernet)
port
LAN
SERIAL1
Serial 1port
10 11 12 13 14 15 169
SERIAL2
SERVER
Serial2port
Figure2Smart216 IPports–side2
7.2Connectortable
Connector Function
ConsoleKVMConnect akeyboard,videoandmousetooperatetheSmart216
IPlocally
Serial1 Connect anySerialdevice.Note!Minicom’sSerialRemotePower
SwitchmustbeconnectedtoSerial1
Serial2 Connect anySerialdevice.
LAN Connectto10/100MbitEthernet. YellowLedilluminateswhen
connectedtoLAN.GreenLEDilluminateswhenaremotesession
isinprogress
Serverports ConnecttoserversviaROCs

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8.Pre-installationguidelines
•Placecablesawayfromfluorescentlights,airconditioners, and machinesthat
arelikelytogenerateelectricalnoise
•PlacetheSmart216IPon a flat, cleananddrysurface
•TheSmart216 IPisnotintendedforconnectiontoexposedoutdoorlines
•Ensurethatthemaximumdistancebetweeneachcomputerand theSmart216
IP, doesnotexceed30m/100ftforROCs.
8.1Avoidinggeneral rack mountingproblems
Elevatedoperatingambienttemperature
Theoperatingambienttemperatureoftherackenvironmentmaybegreaterthan
theroomambientwheninstallingintoa closedormulti-unitrackassembly. So
install theequipmentinanenvironmentcompatiblewiththemaximumrated
ambienttemperature.
Reducedairflow
Installtheequipmentina rackinsucha waythattheamountofairflowrequired
forsafeoperationisnotcompromised. Leavea gapofatleast5cm/2”eachsideof
theSmart216 IP.
Mechanicalloading
Mounttheequipmentintherackinsucha waythatahazardousconditionisnot
achievedduetounevenmechanicalloading.
Circuitoverloading
Whenconnectingtheequipmenttothesupplycircuit, considertheeffectthat
overloadingofcircuitsmighthaveon over-currentprotectionandsupplywiring.
Reliableearthingofrack-mountedequipmentshouldbemaintained. Giveattention
tosupplyconnectionsotherthandirectconnectionstothebranchcircuit(e.g. useof
powerstrips).

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8.2Rack mountingtheSmart216 IP
RackmounttheSmart216 IP using thesuppliedRack-mountkit. Thebracketscan
beplacedin2possiblepositions, seeFigure3.
Position herefor
front facing Positionhere
forrearfacing Rearof unit
Front ofunit
Figure3Bracketpositions
Placethebracketstowardsthefrontoftheunitsothattheunitcanbemounted
frontfacing, orplacethebracketstowardstherearoftheunitsothattheunitcanbe
mountedrearfacing. Figure4illustratesthebracketconnectedforrearfacing.
ScrewthebrackettotheSmart216IPusingthescrewsprovided.
Bracket connected forrear
facing rack mounting Rearof unit
Figure4Bracketconnected

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9.Connectingthesystem
Figure5illustratestheSmart216 IP systemoverview.
Figure5Smart216 IPsystemoverview
9.1TheROCs
Eachcomputer/serverisdirectlyconnectedtotheSmart216 IP via theappropriate
RoCusingCAT5cableina starconfiguration. Noexternalpowerisneededatthe
remoteROCs.TheROCsdrawtheirpowerfromthecomputer’skeyboardport
(ROCPS/2)orfromtheUSBport(ROCUSB).Thefiguresbelowillustratethe
ROCPS/2and ROCUSB.
Tocomputer’s
keyboardport
Tocomputer’s
mouseport
Tocomputer’s
Video card
Figure6ROCPS/2

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Tocomputer’s
USB Port
Tocomputer’s
Video Card
Figure7ROCUSB
9.1.1Connecting aROCPS/2
Figure8illustratestheROCPS/2connections.
YoucanconnecttheROCPS/2toapoweredoncomputer, butitmustbeinthe
followingorder:
1.ConnecttheMouseconnectortothecomputer’sMouseport.
2.ConnecttheKeyboardconnectortothecomputer’sKeyboardport.
3.ConnecttheScreenconnectortothecomputer’sVideoport.
Failuretoconnectintheaboveorderwhiletheserverisrunning,mayleadtothe
mousemalfunctioninguntiltheserverisrebooted.
ToKeyboardport
CAT5cabletoswitch
Serverport
ToMouseport
To Videoport
ROCPS/2
Keybd Mouse 100T
VideoSerial A
Parallel
PCI33Mx32b
PCI33Mx32b
PCI 33Mx32b
PCI 33Mx32b
Serial B
SCSI
Figure8ROCPS/2connections

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9.1.2Connecting aROCUSB
TheROCUSBsupportsWindows98 SEand later, MAC,SUNand SGI,and all
modernLinux distributions.TheconnectionsforROCUSBareexactlythesame.
Figure9illustratestheROCUSBanditsconnections.
ToconnecttheROCUSB:
1.ConnecttheScreenconnectortothecomputer’sVideoport.
2.ConnecttheUSBconnectortothecomputer’sUSBport.
ToUSB port
ToVideo port
ROCUSB
CAT5cable toswitch
Server port
Figure9ROCUSB
9.2Connectingtothenetwork
ConnectthenetworkcabletotheLANportoftheSmart216IP. Thismustbedone
beforepoweringontheSmart216 IP.
9.3ConnectingtheCAT5cables
1.ConnectoneconnectortotheROCsRJ45 port.
2.ConnecttheotherconnectortooneoftheSmart216IP’sComputerports.
3.Followtheabove2stepsforeachcomputer.
9.4ConnectingaKVMconsole
Tooperatethesystemlocally, connecta KVMconsoletotheSmart216IP:
1.Connectthemonitor’sconnectortotheSmart216IP’sMonitorport.
2.Connectthekeyboard’sconnectortotheSmart216IP’sKeyboardport.
3.Connectthemouse’sconnectortotheSmart216 IP’sMouseport.

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9.5Connectingthepowersupply
1.Using thePowercordprovided, connecttheSmart216IP toasocketoutletwith
groundingconnection. Onlyusethepowercordsuppliedwiththeunit.
2.SwitchontheSmart216 IP.
10.SettingtheIPaddress
Bydefault, Smart216IPbootswithanautomaticallyassignedIP address froma
DHCP (DynamicHostConfigurationProtocol)serveronthenetwork. TheDHCP
serverprovidesa validIP address, gatewayaddress andsubnetmask.
YoucanidentifytheIP address fromtheOSDatthelocalposition. Alsowhere
thereisnoDHCP server, settheIP address locallyvia theOSDasfollows:
1.Fromthelocalkeyboard, press Shift twice. TheOSDMainwindowappears.
SeeFigure10.
Figure10 OSDMain window
2.Press F2.TheSettingswindowappearsseeFigure11.
Figure11 Settingswindow

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Inthe SettingswindownavigatedownwardsusingtheTabkey. Atthebottomof
thewindow, press tabtogo tothetopofthewindow. Changesettingsbytypingin
theselectedarea orbypressingthespacebar–whicheverisrelevant.
ChangingtheNetworkparameters
EnableDHCP –Whena DHCPserverisactiveonthesamenetworktowhich
Smart216IPisconnected, DHCP providesautomaticIPassignment.
WhenDHCP isdisabled–(Recommended)–Youcanassigna fixedIP address to
theSmart216 IP.
ConsultyourNetworkAdministratorregarding theuseoftheDHCP.
WhenDHCP isdisabled,enter the IPAddress, SubnetMask, and Gateway as
givenbyyourNetworkAdministrator.
OncetheIP address issatisfactorylogintothewebinterfacetocompletethe
configuration, asexplainedinsection 11 below.
(NetworkparameterscanalsobechangedfromtheremoteGUIasexplainedon
page16).
11.Loggingintothewebinterface
Clientcomputer operatingsystem. Windows2000 orhigher, withInternet
Explorer6.0orlaterversion. 128 bitencryptionsupportisrequired.
WindowsVistaNote! TologintothewebconfigurationinterfacewithWindows
Vista, runInternetExplorerasAdministrator.Todo this,right-clicktheInternet
ExplorericonontheTaskbarand selectRunasadministrator.See figurebelow.
Figure12 SelectRun asadministrator

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11.1SSLCertificatenotes
Whenfirstconnecting, 2browsersecuritywarningsappear.Click Yes toproceed.
Thefirstwarningdisappearsupon firstSmart216IPclientinstallation, when
Minicom’srootcertificateisinstalled.
Onfirstconnectioninstall theMinicomcertificateand ActiveXcontrol. Youmust
loginasanAdministratortoyourcomputertoinstalltheActiveXcontrol. Oncethe
ActiveXcontrolisinstalled, all typesofuserscanlogin.
11.2Loggingin
Tocompletetheinitialsetup via thewebconfiguration interface:
1.Openyourwebbrowser(InternetExplorerversion6.0orhigher).
2.TypetheSmart216IPsystemIP address –httporhttps://IPaddress/-and
press Enter. Theloginpageappears, see Figure13.
Figure13 Login page
3.TypethedefaultAdministratorusername -admin -andpassword -access -
(bothlowercase).
4.Press Enter. ThewebinterfaceopensattheTargetspage. SeeFigure14.
5.Bookmarkthepageforeasyreference.

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Figure14 Targetspage
BydefaultanAdministratorcanaccess all connectedTargets, sotheyallappearon
theTargetspage.
Columns:
Server name- Theservernamecanbechangedintheconfigurationsettingsto
givetheserveranidentifiablename.
Server Status- ServerStatuscanbeon, off orbusy(i.e. anotheruserisaccessing
theserver).
User –Thecurrentuser(ifany)accessingtheTarget.
11.3ConnectingtoaTargetserver
ToconnecttoaTargetyouclickthedesiredTargetintheServerName
Column. ThescreenoftheTargetappearssidetheremoteconsole. Section
26 onpage27 explainshowtoconductaremotesession. Thesectionsbelow
firstexplainhowtoconfigurethesystem.
12.Configuringthesystem
Configurethesystemincludessettingnetworkparameters, userand security
settingsandmaintenance.
Fromthemenu, clickConfiguration.TheNetwork>Configurationpageincluding
theConfigurationmenuappears,see

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Figure15 Network>Configuration page
12.1Network>Configuration
ConsultyourNetworkAdministratorforthenetworksettings.
Devicename- Typea namefortheSmart216 IP.
TCPPorts -Chooseany3TCPportsfromport#800to65535. (Whenmanaged
byKVM.net®II, theportnumberscanbechangedfromKVM.netGUIifneeded).
Notes
Firewallorroutersecurityaccess listmustenableinboundcommunicationthrough
theselectedTCPportsfortheSmart216 IP’sIP address.
ForClientcomputeraccess froma securedLAN, theselectedportsshouldbeopen
foroutboundcommunication.
12.1.1LAN
IntheLANsection–seeFigure15 –isthefollowing:
EnableDHCP –Whena DHCPserverisactiveonthesamenetworktowhich
Smart216IPisconnected, DHCP providesautomaticIPassignment.
WhenDHCP isdisabled–(Recommended)–Youcanassigna fixedIP address to
theSmart216 IP.
ConsultyourNetworkAdministratorregarding theuseoftheDHCP.
WhenDHCP isdisabled,enter the IPAddress, SubnetMask, and Default
Gateway for LAN, asgivenbyyourNetworkAdministrator.
TheseparameterscanbeconfiguredlocallyfromtheOSDasexplainedonpage12.

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12.1.2KVM.net
KVM.netisa centralizedIP basedsystemforsecurecontrolofserversand network
devices, powerand useradministration inthedata centerenvironment. KVM.net
combinesOut-Of-Band, KVMvia IP access withmodernITstandardsand
requirements. Itisthemostcomprehensiveremoteservermaintenancesolution
availableinthemarkettoday.
EnableKVM.net -CheckthisoptiontoallowSmart216 IPunittoberemotely
managedbyMinicom’sKVM.netsystem.
Manager AutoDiscovery –whenchecked, KVM.netautomaticallydetectsthe
Smart216IP, ifitresidesonthesamenetworksegment.
Manager IP– If Smart216IPresidesona differentsegment, typethestaticIP
address oftheKVM.netManager. (WeadvisetypingthestaticIP address ofthe
KVM.netManagereveniftheSmart216IPresidesonthesamenetworksegment
astheKVM.netManager).
13.Administration>UserSettings
From the menuclick User Settings, Figure16 appears.
Figure16 UserSettings
OnthispageanAdministratorcreatesordeletesusers.
Thereare3levelsofuseraccess:
•Administrator
•User
•Viewonly

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Administrator
AnAdministratorhasunrestrictedaccess toall windowsand settings. An
Administratorcanchangethenameandpasswordand Targetserverpermissionsof
all users.
User
AUsercanaccess/controlpermittedTargetservers, butcannotusetheadvanced
mousesettings.
AUserhasno access tothewebconfigurationinterface.
Viewonly
ViewonlycanviewthescreenofthecurrentlyaccessedTargetserverwithout
keyboardand mousecontrol. A“viewonly”indicatorappearson theviewer’slocal
mousepointer.
13.1Addingauser
Toadd a user:
1.Click and typea nameanda password. Thepasswordmustbeat
least6characters–lettersornumbers,and mustnotincludetheusername,even
ifothercharactersareadded.
Note! Thefollowing“special”characters:&,<,>,”cannotbeusedforeither
theusernameorpassword.
Dependingonthesecuritylevelchosentheusernameandpasswordparameters
aredifferent. Seesection 18 on page22.
2.Selectthepermissiontypefromthe Permission box.
3.Click ,theuserappearsinthelistofusers.ThePermissioncolumn
showstheuserlevel(Administrator,User, ViewOnly).TheStatuscolumnshows
whethertheuserisblockedorunblocked,explainedinsection 13.3below.
13.2Deletingauser
Todeletea user:
1.Selecttheuserfromthelist.
2.Click .
3.Click ,thechangesaresaved.

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13.3Blockingauser
Analternativetodeletinga userisblocking a user.Thismeansthattheuser’sname
and passwordisstored, buttheuserisunabletoaccess thesystem. Check Block to
blocka user.Uncheck Block toallowtheuseraccess.
14.Administration>SwitchConfiguration
GivetheserversconnectedtotheSmart216IPuniquenames, sothatusers
accessingthesystemcanidentifytheserverseasily.
Todo so:
1.Fromthemenu click SwitchConfiguration. TheSwitchConfiguration window
appears, see Figure17.
Figure17 Switch Configuration
2.Inthe ServerName sectionchangethenameoftheconnectedserversby
selectingtheservernameandtypinga newname. Click tosave
changes.