MINOLTA-QMS Magicolor 2210 GN User manual

magicolor 2210
User’s Guide
®
1800669-001B

Trademarks
The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-
QMS logo, Crown, CrownNet, and magicolor.
Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this
guide may also be trademarks or registered trademarks of their respective owners.
Proprietary Statement
The digitally encoded software included with your printer is Copyrighted © 2001 by
MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, mod-
ified, displayed, transferred, or copied in any form or in any manner or on any media,
in whole or in part, without the express written permission of MINOLTA-QMS, Inc.
Copyright Notice
This guide is Copyrighted © 2001 by MINOLTA-QMS, Inc., One Magnum Pass,
Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or
part, nor transferred to any other media or language, without written permission of
MINOLTA-QMS, Inc.
Notice
MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the
equipment described herein without notice. Considerable effort has been made to
ensure that this guide is free of inaccuracies and omissions. However, MINOLTA-
QMS, Inc. makes no warranty of any kind including, but not limited to, any implied
warranties of merchantability and fitness for a particular purpose with regard to this
guide. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors
contained in this guide or for incidental, special, or consequential damages arising
out of the furnishing of this guide, or the use of this guide in operating the equipment,
or in connection with the performance of the equipment when so operated.
Registering the Printer
Mail—Fill out and send in the
registration card enclosed in
your shipment or downloaded
from www.onlineregister.com/
minolta-qms/
Internet—Follow the
instructions on
www.onlineregister.com/minolta-
qms/
or
Software Utilities
CD-ROM—
Follow the instructions on the
CD-ROM.

Contents
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Contents2
2 Using Media .....................................................................................................33
Introduction 34
Media Handling 34
Media Types 35
Plain Paper 35
Letterhead and Memo Media 35
Thick Stock 36
Envelopes 37
Labels 37
Postcards 38
Transparencies 38
Loading Media 40
Autoduplexing 40
Upper and Optional Media Trays 41
Multipurpose Tray 43
Printing Envelopes from the Multipurpose Tray 45
Printing Area 46
Media Storage 46
3 Maintaining the Printer ....................................................................................47
Maintaining the Printer 48
Cleaning 50
Outside the Printer 50
Inside the Printer 50
4 Troubleshooting ..............................................................................................51
Introduction 52
Printing a Status Page 52
Preventing Media Jams 52
Automatic Jam Recovery 53
Understanding the Media Path 54
Media Tray (Standard Upper Tray and Optional Tray) 55
Lower Feed Unit (LFU) Tray(s) 55
Multipurpose Tray 55
Duplex Unit (Optional) 55
5-bin Mailbox (Optional) 55
Clearing Media Jams 55
Handling Media Jams by Location 56
Clearing Misfeed (Upper or Optional Tray) Jams 57
Clearing Misfeed (Multipurpose Tray) Jams 58
Clearing Inner Jams, Outer Jams, and Drum Jams 58
Media Jams in the Output Tray 66
Solving Problems with Media Jams 66
Make sure that you are using only plain paper (or recycled plain paper). 66
Make sure that you are using only letter/A4 plain paper. 66
Solving Other Problems 69

Contents 3
Solving Problems with Printing Quality 74
Status, Error, and Service Messages 85
Status and Error Messages 85
Service Messages 94
HP-GL, HPXL, and PCL Error Codes 97
PostScript Errors 98
Additional Assistance 98
5 Installing Other Accessories ..........................................................................99
Introduction 100
Accessories 101
Antistatic Protection 101
BuzzBox 101
What's in the Kit? 102
Installing BuzzBox 102
Using BuzzBox 103
Dual In-Line Memory Modules 103
How Much Memory Do You Need? 104
Minimum System Memory Requirements (in MB) 104
Installing a Duplex Unit 107
Emulations, Fonts, and Other Software 112
Emulations 112
Fonts 114
Kanji Font Internal IDE Hard Disk 115
5-bin Mailbox 117
QFORM 122
PlanetPress 122
Interfaces and Daughterboards 123
Interfaces 123
SCSI Interface 125
Internal IDE Hard Disk Drive 127
Lower Feeder Unit 130
Installing a Lower Feeder Unit (LFU) 130
Media Trays 134
Installation 134
Printer Stand/Cabinet 135
SC-210 Convenience Copier 135
Time-of-Day Clock 135
6 Color Printing ................................................................................................139
Introduction 140
Color Management and Control 140
MINOLTA-QMS QCOLOR Technology 140
Further Information 141

Contents4
7 Repacking the Printer ...................................................................................143
Storing the Printer 144
Relocating Your Printer 144
Repacking the Printer 145
What's Involved? 145
Remove the Cables 146
Remove the Fuser Oil Roller 146
Remove the Toner Cartridges 146
Remove the Waste Toner Pack 147
Remove OPC Drum Cartridge 147
Remove Transfer Belt 147
Remove the Duplex Unit 147
Remove the 5-bin Mailbox 148
Remove the Lower Feeder Unit 148
Repack the Printer 149
Strapping/Buckling Kit Contents 150
A Technical Specifications .................................................................................153
Requirements 154
Space Requirements 154
Power Requirements 155
Location Requirements 155
Engine and Controller Specifications 157
Engine 157
Print Speed—Simplex 157
Print Speed—Autoduplex 158
General 158
Controller 159
Electrical 160
Physical 162
Print Media 162
Document Option Commands 163
Supported DOCs 163
Header/Trailer Page Commands 163
HP-GL Emulation Commands 163
HP PCL 5e Emulation Commands 164
Lineprinter Emulation Commands 164
CCITT Groups 3 and 4 Commands 164
Document Formatting 165
Job and Subjob Boundary Commands 165
LN03 Plus Commands 166
Index......................................................................................................................167

1
Replacing
Consumables

Consumable Life Expectancies6
Consumable Life Expectancies
The stated life expectancy of each consumable is based on printing under
specific operating conditions, such as media type, number of color planes,
page size, and page coverage (@ normal 5% coverage of letter/A4-size
media). The actual life expectancy will vary depending on these and other
printing variables, including continuous or intermittent printing, ambient tem-
perature, and humidity. For further information about the consumables statis-
tics page and replacement menus, refer to the
CrownBook
.
Replacing Consumables
Attention
Failure to follow instructions as outlined in this manual could result in
voiding your warranty.
The following messages indicate that a consumable needs to be replaced.
Item/Message
Display This item needs replacing by user after... Page Reference
Fuser oil roller
REPLACE
OIL
ROLLER
FUSER OIL LOW, FUSER OIL
EMPTY, or REPLACE OIL ROLLER
displays in the message window (after
up to 21,000 single- sided continuous
monochrome or 7,500 continuous
color pages*, or 7,000 intermittent
monochrome or 5,000 intermittent
color pages). Heavy coverage, inter-
mittent printing, and different media
types can use up oil at an accelerated
rate, reducing fuser oil roller life.
“Replacing the
Fuser Oil Roller”
on page 26
Fuser unit/trans-
fer roller kit
REPLACE
FUSER
UNIT
100,000 single-sided pages maximum
at an equal mix of black and 4-color
pages, all with 5% coverage of each
color; however, fuser unit life is cover-
age and media dependent).
“Replacing the
Fuser Unit and
Transfer Roller
Kit” on page 19

Replacing Consumables 7
OPC drum kit**
REPLACE
OPC DRUM
REPLACE
WASTE
TONER
WASTE
TONER
NEAR
FULL
Up to 30,000 continuous monochrome
or 7,500 continuous four-color pages,
or 10,000 intermittent [one-page jobs]
monochrome or 5,000 intermittent
[one-page jobs] color pages). Other
factors also affect consumables life.
“Replacing the
OPC Drum Kit”
on page 13
Toner
<COLOR>
TONER
EMPTY
Approximately 6,000 single-sided
pages per cartridge—black, yellow,
magenta, cyan at 5% coverage of
each color.
“Replacing Toner
Cartridges” on
page 8
Transfer belt
REPLACE
TRANSFER
BELT
107,000 single-sided images (1:1
color/monochrome printing) “Replacing the Transfer Belt” on
page 28
*A plane (also called an image) is a single pass of the OPC drum (one
toner color). For example, a black-only, single-sided (simplex) print job
makes one pass per page. A single-sided color page (also called a face)
consists of up to four passes of the OPC drum, since most color print jobs
use all four toner colors. A two-sided color page may consist of up to eight
passes of the OPC drum, since most color print jobs use all four toner col-
ors. Stated consumable life is expressed at 5% in simplex letter/A4 pages.
A duplex page is equivalent to two simplex pages.
The number of sheets/faces printed shown on the startup page differs from
the number of sheets/faces printed statistics in CrownView and on the con-
sumables statistics page (Operator Control/Consumables/Print Statistics).
The numbers on the startup page refer to number of sheets/faces printed
during the lifetime of the printer. The numbers in CrownView and on the
consumables statistics page refer to the number of sheets/faces printed to
date during the current consumables tracking period (Administration/Con-
sumables/Start Period menu).
**Three items (OPC drum, laser lens cover, waste toner pack) are included
in the OPC drum kit. If one needs replacing, replace all three items.
Item/Message
Display This item needs replacing by user after... Page Reference

Replacing Toner Cartridges8
Ordering Consumables
Choosing the right consumables for your magicolor 2210 printer not only
increases its reliability and performance, but also minimizes the risk of
damage. For example, only MINOLTA-QMS toner cartridges are designed to
meet the exact specifications of your MINOLTA-QMS printer, giving maximum
performance, efficiency, and long life.
Toner cartridges and other consumables for the magicolor
2210 are available
from your local vendor or Q-SHOP (www.q-shop.com). See the
Service &
Support Guide
for the telephone number of the MINOLTA-QMS office nearest
you for information on ordering.
Replacing Toner Cartridges
Characters and images are created in your laser printer through a process
that applies toner to the photosensitive (OPC) drum (which functions like pho-
tographic film). Your printer uses four toner cartridges: black, yellow,
magenta, and cyan. Handle the toner cartridges carefully to avoid spilling
toner inside the printer or on yourself.
5"
The carbon-particle toner is nontoxic. If you get toner on your hands,
wash them in cool water or a neutral detergent. If you get toner on
your clothes, lightly dust them off as much as possible. If some toner
remains on your clothes, use cool, not hot water, to rinse the toner off,
provided your clothing is washable.
WARNING!
If you get toner in your eyes, wash it out immediately and consult a
doctor. Material Safety Data Sheets (MSDS) information can be found at
www.minolta-qms.com (click on the Answer Base).
ACHTUNG! Sollte Toner in Ihre Augen gelangen, die Augen unbedingt
sofort mit kaltem Wasser ausspülen und einen Artzt aufsuchen.
MSDS-Informationen (Material Safety Data Sheets; Datenblätter zur
Materialsicherheit) finden Sie im Internet unter www.minolta-qms.com
(klicken Sie auf “Answer Base”).
Toner Cartridge Life
A toner cartridge contains enough toner (yellow, magenta, cyan, or black) to
print a maximum of 6,000 (at normal 5% page coverage) simplex letter/
A4-size pages. With heavier coverages, the approximate maximum

Replacing Toner Cartridges 9
capacities will decrease. The approximate maximum simplex letter/A4 pages
for heavier coverages are below:
5"
To determine your average percent coverage, print a consumables
statistics page (Operator Control/Consumables/Print Statistics).
When toner runs low in a cartridge, X TONER LOW displays in the message
window (
X indicates the toner color). It’s your option whether to continue
printing; usually, parts of the page print lighter.
When toner is low, it’s sometimes helpful to take the cartridge out of the
printer and redistribute the toner by gently rocking the cartridge horizontally
side to side (as you do for a new cartridge) five or six times. Then reinstall the
cartridge.
The printer, approximately 100 pages after detecting that toner in a cartridge
is low, displays
X TONER EMPTY in the message window ( X indicates the
toner color). Printing continues even though the out-of-toner warning
appears. However, the color gradually fades, so replace the toner cartridge
as soon as possible.
Toner Cartridge Handling
Attention
Do not hold a toner cartridge vertically. Do not
touch the toner roller surface cor the
protective shutter d. This could lower image
quality.
Keep toner cartridges:
„In their packaging until you’re ready to install them.
„In a cool, dry location away from sunlight (due to heat).
The maximum storage temperature is 95
°
F (35
°
C) and the maximum
storage humidity is 80% without condensation.
„Level during storage.
Do not stand or store cartridges on their ends or turn them upside
down; the toner inside the cartridges may become caked or unequally
distributed.
„Away from salty air and corrosive gases such as aerosols.
„Away from disk drives and floppy disks.
The magnets in the cartridges can damage stored data.
5% 10% 15% 20% 25% 30% 35% 40%
Pages 6,000 3,000 2,000 1,500 1,200 1,000 857 750
c#d

Replacing Toner Cartridges10
Toner Cartridge Replacement
1Check the message display to see what toner color is out.
2Open the printer’s front cover.
Attention
Be careful not to spill toner on the inside of the printer’s front cover.
Toner will fall from there into the upper media tray. If toner does fall
onto the open cover, immediately wipe it with a dry, lint-free soft
cotton cloth or swabs.
If the toner cartridge you want to replace is the one showing, go to step 5.
If not, go to step 3.
3Press the toner cartridge
carrousel button cand
release the button dbefore
turning the carrousel dial
ecounterclockwise until it
stops.
The carrousel rotates 90°
and stops.
The toner cartridge carrou-
sel may start to turn auto-
matically from the weight of
the inserted toner cartridge.
Make sure you have fully
turned to the next slot before
trying to insert another toner cartridge.
4Repeat step 3 until the color to be replaced is visible.
5Pull the release lever to eject and
remove the toner cartridge you
are going to replace.
1
3
2

Replacing Toner Cartridges 11
WARNING!
Dispose of the used toner cartridge according to your local
regulations. Do not dispose of it by burning.
ACHTUNG! Entsorgen Sie alte Tonerkassetten keinesfalls durch
Verbrennen, sondern ordnungsgemäß entsprechend den lokalen
Bestimmungen.
6Remove the new toner cartridge
from its shipping carton.
7Distribute the toner inside the
cartridge.
Holding a cartridge with both
hands, gently shake it five or
six times.

Replacing Toner Cartridges12
8There are two types of toner cartridge available. Look at the following
graphics to determine which type you have.
5"
Each toner cartridge has a colored end that corresponds to a col-
ored label inside the cartridge slots. Always install the toner car-
tridge in the slot with a label of the same color.
9Place the front end of the toner
cartridge installation guides
into the cartridge installation
rails on the cartridge carrousel.
10 Gently push the new cartridge
into the printer.
11 Close the printer’s front cover.
Refilled Toner Cartridges
Attention
Refilled toner cartridges may produce variations in toner quality and
reliability and can reduce the print quality of your documents. Any
damage to the printer or quality problems caused by a refilled toner
cartridge use will void your warranty.
„If you have this type of toner cartridge,
remove the protective yellow cover
clearly marked “Remove.” Then go to
step 9.
„If you have this type of toner cartridge,
go to step 9.

Replacing the OPC Drum Kit 13
Replacing the OPC Drum Kit
Waste Toner Pack, OPC Drum Cartridge, and Laser Lens
Cover
Attention
The OPC drum is extremely sensitive to bright light and direct sunlight.
Always leave it in its protective bag until you’re ready to install it. Any
exposure to light should be avoided, or permanent damage could
result. Any damage resulting from mishandling of the OPC drum will
void the warranty of the OPC drum. Also, handle the cartridge carefully
by its sides so you don’t touch the surface (the green part) of the drum.
The drum is also extremely sensitive to hand oils and scratches, both of
which reduce print quality.
The three items below are included in the OPC drum kit. If one needs
replacing, replace all three items.
„Waste toner pack
„OPC drum cartridge
„Laser lens cover
The steps are
„Removing the used waste toner pack
„Removing the used OPC drum cartridge
„Replacing the laser lens cover
„Installing the new OPC drum cartridge
„Installing the new waste toner pack
Removing the Used Waste Toner Pack
When you replace the OPC drum cartridge, the printer automatically recov-
ers. However, the replaced waste toner pack consumables monitoring system
must be manually reset through control panel (Operator Control/
Consumables/Items Replaced) menu.
1Open the printer’s front cover.

Replacing the OPC Drum Kit14
2Carefully remove the waste
toner pack using the handle.
Keep the waste toner pack
upright so the toner does
not spill.
3Turn the two caps labeled “A”
counterclockwise and remove them.
4Twist the two “A” caps conto the
two “A” holes d.
Turn the caps clockwise to secure
them.
1
1
2
2
11
2
2

Replacing the OPC Drum Kit 15
5Remove waste toner pack cap labeled
“B” and insert it into
hole “B.”
6Dispose of the used waste toner pack.
WARNING!
Dispose of the used waste toner pack properly according to your local
regulations (do not dispose of it by burning).
Achtung! Entsorgen Sie den Alttonerbehälter keinesfalls, indem Sie ihn
verbrennen, sondern ordnungsgemäß entsprechend den lokalen
Bestimmungen.
7Continue with replacing the OPC drum cartridge.
You will install the new waste toner pack after replacing the OPC drum.
Removing the Used OPC Drum Cartridge
When the OPC drum is worn out, the message REPLACE DRUM appears. The
printer will not print until the drum kit is replaced.
When you replace the OPC drum cartridge after a
DRUM LOW or REPLACE
DRUM
message displays in the message window, the printer automatically
recovers.
5"
The OPC drum life is directly related to the number of rotations of the
drum. Longest drum life is achieved with continuous printing. Intermit-
tent printing with small job sizes requires cleaning rotations before and
after each job, and subsequently will impact OPC life.
1With the front cover open, rotate
the transfer belt unit left release
lever counterclockwise to the
top (12 o’clock) position.
This raises the transfer
belt unit.

Replacing the OPC Drum Kit16
2Hold the OPC drum cartridge
handle and carefully pull it out
about 8 inches
(20 cm).
3Support the bottom of the
drum with your hand, then
carefully pull the cartridge
toward you and remove it.
5"
Dispose of it prop-
erlyaccording toyour
local regulations.
4Continue with replacing the
laser lens cover.
Replacing the Laser Lens Cover
1Press on the laser lens cover lock
release lever and gently pull the
laser lens cover toward you.
5"
Dispose of it properly accord-
ing to your local regulations.
2Remove the new laser lens cover
from the OPC drum kit box.
Attention
Do not touch the glass surface of the laser lens.

Replacing the OPC Drum Kit 17
3Place the front end of the
laser lens cover into its instal-
lation rail.
4Carefully insert the laser lens
cover and check to make sure
it is fully inserted.
Attention
If the laser lens cover is not properly installed, serious damage to
the printer could result.
5Continue with replacing the OPC drum cartridge.
Installing the New OPC Drum Cartridge
1Remove the new OPC drum
cartridge from its shipping box.
Attention
Keep the protective sheet on the cartridge. Do not touch the
protective sheet on the photosensitive (green) surface or scratch the
surface. This could lower image quality.
Make sure the transfer belt left release lever is still set to its top position
(12 o’clock).

Replacing the OPC Drum Kit18
2Hold the OPC drum car-
tridge level, place the front
end of the OPC drum car-
tridge installation guide
into the installation rail.
3Carefully push the OPC
drum cartridge in.
Attention
The cartridge should slide easily into the printer. Don’t force it.
4Press on the front handle of the
OPC drum cartridge with one hand
and hold the front handle of the
OPC protective cover with the
other hand.
5Peel the protective cover off
(straight toward you).
5"
Dispose of it properly
according to your local
regulations.
6Turn the left release lever of the
transfer belt clockwise to its cor-
rect position (2 o’clock).
This lowers the transfer belt.
Also make sure the transfer belt
right release lever is set to its
correct position (10 o’clock).
Attention
If the transfer belt left release lever is at its top position (12 o’clock),
the waste toner pack cannot be installed.