MINOLTA-QMS PagePro 9100 Operating manual

English
PagePro 9100
Maintenance Guide
®
1800660-001B

English
Thank you for purchasing a MINOLTA-QMS, Inc. printer. Place this Maintenance Guide near
the printer for quick information.
For technical support: Point your web browser to www.minolta-qms.com, and then click on
On-line Help & Drivers. The Answer Base (the dancing sun icon) helps you locate the
information you need by asking you questions. You can also refer to the Installation Guide
and the User’s Guide for further information.
Caution: Never touch the copper or brass electrodes or electrical parts that are
located inside the top cover and underneath the toner cartridge, as a printer
malfunction can result.
Dispose of used consumables (except for toner cartridges) properly according
to your local regulations. Do not dispose of them by burning.
Keep dry.
The fuser can become extremely hot and cause severe burns. Make sure the
unit is cool before handling it.
Do not touch.
Recycle toner cartridges through MINOLTA-QMS. Refer to the
User’s Guide in
PDF on the
Documentation CD-ROM or contact [email protected]
for further information.
Trademarks
The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTA-QMS
logo, PagePro, and Crown.
Minolta is a trademark of MInolta Co., Ltd. Other product names mentioned in this guide
may also be trademarks or registered trademarks of their respective owners.
Proprietary Statement
The digitally encoded software included with your printer is Copyrighted © 2002 by
MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, modified,
displayed, transferred, or copied in any form or in any manner or on any media, in whole or
in part, without the express written permission of MINOLTA-QMS, Inc.
Copyright Notice
This guide is Copyrighted ©2002 by MINOLTA-QMS, Inc., One Magnum Pass, Mobile, AL
36618. All Rights Reserved. This document may not be copied, in whole or part, nor
transferred to any other media or language, without written permission of MINOLTA-QMS,
Inc.
Notice
MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the equipment
described herein without notice. Considerable effort has been made to ensure that this
guide is free of inaccuracies and omissions. However, MINOLTA-QMS, Inc. makes no
warranty of any kind including, but not limited to, any implied warranties of merchantability
and fitness for a particular purpose with regard to this guide. MINOLTA-QMS, Inc. assumes
no responsibility for, or liability for, errors contained in this guide or for incidental, special,
or consequential damages arising out of the furnishing of this guide, or the use of this guide
in operating the equipment, or in connection with the performance of the equipment when
so operated.

Media Specifications 1
Media Specifications
All media may be output to the 500-sheet output tray. The imageable (printable) area
for all media sizes is the page size minus 0.157" (4 mm) from all edges.
Media Media Size Feed
Direc-
tion
Input
Source* Output Source Auto- duplex
Inches Millimeters
8 Kai 10.2x14.6 260.0x370.0 SEF M Top No
16 Kai 7.3x10.2 185.0x260.0 LEF M Top No
32 Kai 5.1x7.3 130.0x185.0 LEF M Top No
A3 11.7x16.5 297.0x420.0 SEF UO/M Top/Mbox Yes
A4 Label 8.2x11.7 210.0x297.0 LEF M Top No
A4 Plain Paper 8.2x11.7 210.0x297.0 LEF UO/M Top/Mbox Yes
A4 Transparency 8.2x11.7 210.0x297.0 LEF M Top No
A5 5.9x8.3 148.0x210.0 LEF M Top Yes
B4 10.1x14.3 257.0x364.0 SEF UO/M Top/Mbox Yes
B5 (ISO) 6.6x9.8 176.0x250.0 LEF M Top Yes
B5 (JIS) 7.2x10.1 182.0x257.0 LEF UO/M Top/Mbox Yes
C5 6.4x9.0 162.0x229.0 SEF M Top No
C6 4.5x6.4 114.0x162.0 SEF M Top No
Commercial #10
Envelope 4.1x6.4 105.0x241.3 SEF M Top No
Custom Sizes,
Minimum 3.4x5.5 86.0x140.0 Varies M Top No
Custom Sizes,
Maximum 11.7x17.0 297.0x432.0
International DL
Envelope 4.3x8.7 110.0x220.0 SEF M Top No
Executive 7.3x10.5 184.0x267.0 LEF M Top/Mbox Yes
Folio (Govt. Legal) 8.5x13.0 216.0x330.0 SEF M Top/Mbox Yes
Government Letter 8.0x10.5 203.2x267.0 SEF UO/M Top/Mbox Yes
Japanese Postcard 3.9x5.8 100.0x148.0 SEF M Top No
Ledger 11.0x17.0 279.4x432.0 SEF UO/M Top/Mbox Yes
Legal 8.5x14.0 215.9x355.6 SEF UO/M Top/Mbox Yes
Letter Label 8.5x11.0 215.9x279.4 SEF M Top No
Letter Plain Paper 8.5x11.0 215.9x279.4 LEF UO/M Top/Mbox Yes
Letter
Transparency 8.5x11.0 215.9x279.4 SEF M Top No
Monarch 3.9x7.5 98.0 x 191.0 SEF M Top No
Statement 5.5x8.5 140.0x216.0 LEF M Top Yes
Notes: LEF = Long-edge feed; SEF = Short-edge feed;
*UO = Upper or optional media tray(s); M = Multipurpose tray; Mbox = 4-bin Mailbox
Thick stock (91–163 g/m2) cannot be autoduplexed or output to the 4-bin mailbox.

Loading Media2
Loading Media
112
–13 15 –
1
1
2
2
3
1
2
4
2
1
5
1
2
6
78

Loading Media 3
9
1
2
9
10
11
12
13
1
2
14
2
1
1
2
1
2
2
1
15

Clearing Media Jams4
Clearing Media Jams
CR_P05ah.eps
16–
7
–10
11 19
–
20
31
–33 37
–
32
12
1
2
3
2
1
3
4
5 6
7 8

Clearing Media Jams 5
9
1
32
10
1
2
11
12
3
2
1
1
13
14
15

Clearing Media Jams6
16 17
18 19
20
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2
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23

Clearing Media Jams 7
11
2
3
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3
32
12
3
33

Clearing Media Jams8
Maintenance Schedule
Attention
Consumable life is expressed in simplex letter/A4 pages at normal 5%
coverage in continuous printing. A duplex page is equivalent to two
simplex pages. The stated life expectancy of each consumable is based
on printing under specific operating conditions, such as media type and
size. The actual life expectancy will vary depending on these and other
printing variables, including continuous (optimal consumable life, for
example four-page or more jobs) or intermittent (for example, one-page
jobs) printing, ambient temperature, and humidity.
Consumables Life Expectancies (in Simplex Pages)
Fuser 300,000 intermittent
500,000 continuous The fuser must be replaced by a MINOLTA-QMS-authorized service
provider. Refer to the
Service & Support
Guide
or www.minolta-qms.com for further
information
.
Toner Cartridge
and Exhaust
Filter
At 5% coverage,
continuous printing:
Starter = 6,000
Replacement = 15,000
User replaces after TONER EMPTY
displays in the message window. If the
optional duplexer is installed, the exhaust
filter does not need replacement.
Media Pickup
Roller—Media
Tray
Approximately 200,000 User replaces if media misfeeds in the
upper or optional media tray frequently,
and after every 200,000 pages.
Media Pickup
Roller—MPT Approximately 150,000 User replaces if media misfeeds frequently, and after every 150,000 pages.
Transfer Roller Approximately 150,000 User replaces.
1
23
34
C
35
36 37

Clearing Media Jams 9
Messages
Frequent jams in any area indicate that the area should be checked, repaired,
cleaned, and/or replaced. Repeated jams will also occur if the media does not
match the specifications noted in the
User’s Guide
(in PDF on the
Documen-
tation CD-ROM).
Other messages may display in the control panel.
Message Cause Do This...
<
X > COVER
OPEN The specified cover <
X > is not closed
properly. Close the cover.
<
X > BIN FULL The specified outputbin < X
> is full and
needs to be emptied. Remove the media from the outputbin.
<
X > BIN JAM The specified outputbin < X
> has
jammed media. Locate and remove the jam. Also, check the media pickup rollers for
wear. If necessary, replace all
of them.
<
X > MIS-
INSTALLED The specified item <
X >, such as the
toner cartridge, is misinstalled. Reinstall the item.
ADJUST <X>
BIN The specified inputbin <
X
> needs
attention. Readjust the media and media guides, and reinstall the inputbin, if
necessary.
DUPLEX <
X >The specified message < X >, such as
DUPLEX MEDIA ERROR, in the duplexer
needs attention.
Locate and resolve the message.
ENERGY SAVER Energy Saver has been activated. No action needed.
INVALID TONER
CARTRIDGE You have attempted to install a non-
approved toner cartridge, causing the
printer to operate incorrectly.
Use only the approved MINOLTA-
QMS consumables. For information
about ordering consumables, refer to
www.minolta-qms.com or
www.q-shop.com.
MAILBIN <
X >The specified message < X > in the
4-bin mailbox needs attention. Locate and resolve the message.
MEDIA JAM <
X >A media jam in the specified location
<
X >may mean that media has jammed,
that a sheet of media was not being
picked up, or that the media pickup
rollers need cleaning or replacement.
Locate and remove the jam. Also,
check the media pickup rollers for
wear. If necessary, replace all of
them. Open and close the front door
to reset the printer.
PAPER SIZE
MISMATCH The media detected in the tray doesn’t
match the media size setting. Change the media in the tray or change the media size setting in the
driver.
PUT <
X > IN
<
Y > BIN The specified input tray <
Y
> needs to
be refilled with the specified media size
<
X
>.
Refill the specified input tray with the
specified size of media.
SERVICE CALL
<
X >A service call is needed for <
X
>(the
specified item). Place a service call. Refer to the
Service & Support Guide
or
www.minolta-qms.com for further
information
.
TONER CART.
MISINSTALLED The toner cartridge is not seated
properly in the printer. Reinstall the approved MINOLTA- QMS toner cartridge.
TONER EMPTY The toner cartridge is empty. Replace the toner cartridge and, if
no duplexer is installed, the exhaust
filter.
TONER LOW The toner cartridge is nearing the end of
its life. Approximately 750 pages after
the printer displays TONER LOW, the
printer stops.
No action needed. If print quality is
reduced, replace the toner cartridge
and, if no duplexer is installed, the
exhaust filter.
WARMING UP The printer is getting ready to print. No action needed.

Troubleshooting10
Troubleshooting
Check this... Check this...
If printed
page
looks
like
this...
Toner
Cartridge Image Transfer
Roller
Media
or Media
Feed
Roller
If printed
page
looks
like
this...
Toner
Cartridge Image Transfer
Roller
Media
or Media
Feed
Roller
zzz
zz
zz
zzz
zz

Replacing the Toner Cartridge 11
Replacing the Toner Cartridge
714
–
1 6
–
1
2
1
2
2
3
1
1
2
3
3
4
5
1
2
1
2
6

Replacing the Toner Cartridge12
7
1
2
8
910
2
3
1
1
3
2
11 12
12
13 14

Replacing the Transfer Roller 13
Replacing the Transfer Roller
1
1
2
2
3
1
2
1
4
d
c
12
2
5
6
7
8

Replacing the Pickup Rollers14
Replacing the Pickup Rollers
1 5
–616
–
1
2
1
2
1
2
43
3
4
3
2
1
4 5
6

Replacing the Pickup Rollers 15
1
2
7
8
9
10
11
12
13

Cleaning Schedule16
Cleaning Schedule
Cleaning Guidelines
Clean this item thoroughly... After...
Exterior Once a month or as needed, whichever comes
first.
Interior (media pickup rollers) Media stops being fed from the media tray(s). (If
necessary, replace all the media pickup rollers.)
Note: Do not clean elsewhere inside the printer. If necessary, refer to the
Service
& Support Guide
for a MINOLTA-QMS-authorized service provider near you or go to
www.minolta-qms.com.
Exterior—Use Exterior—Avoid
A soft dry cloth to clean the
control panel. Sharp or rough implements (such as wire or plastic cleaning pads or brushes); liquids.
A soft, wrung-out damp cloth to clean the
outside of the printer. Aerosol or pump-sprayed cleaners; too much dampness in the cloth.
Mild neutral detergent to clean the outside of
the printer if necessary. Abrasive or corrosive solutions that contain solvents (such as alcohol,
benzine, or thinners).
Interior (Media Pickup Rollers Only)—
Use Interior—Avoid
A soft dry clean cloth. Sharp or rough implements (such as wire or
plastic cleaning pads or brushes); any liquids.
14 15
16

Cleaning Guidelines 17
Cleaning the Printer Exterior
Cleaning the Media Tray Pickup Rollers
1
1
2
2
3
4

Cleaning Guidelines18
Cleaning the Multipurpose Tray Pickup Roller
1
1
2
2
3
4 5
6 7
8 9