Miracle-Ear EarCHARGE fullpower RIC & custom AV User manual

www.miracle-ear.com
Miracle-EarCHARGE™
fullpower RIC/BTE & custom AV
User Manual

IntroductionTable of Contents
32
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Premium Charger Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Operation
Charging your Hearing Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Charging Your Miracle-EarCHARGE™fullpower RIC/BTE & custom AV . . . . 8
Power On & Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Premium Charger Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Troubleshooting Guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Regulatory Information
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Miracle-EarCHARGE™fullpower RIC/BTE & custom AV The Miracle-EarCHARGE™fullpower RIC/BTE & custom AV is
designed to be a portable charger for RIC, BTE & custom-style,
lithium-ion rechargeable hearing aids. Both premium chargers
work when plugged into a wall, or on-the-go with an on-board
battery that will charge a pair of hearing aids up to three times.

Charger OverviewCharger Overview
54
Features, Controls and Identification
1. Desiccant puck holder*
2. Cleaning brush
3. Earbud/earmold reservoir*
4. Charging ports/posts
5. Hearing aid charging LEDs
6. On-board battery LEDs
7. Power supply port
5
3
2
1
4
RIC/BTE Charger
5
3
2
4
Custom Charger
67
*Miracle-EarCHARGE™fullpower RIC/BTE & custom AV

OperationOperation
76
Charging Your Hearing Aids
• Place your hearing aids in the charger
– RIC/BTE Charger: place hearing aids into
charging ports with earbuds/earmolds
resting in the reservoir.
– Custom Charger: place hearing aid
faceplate facing downward so battery
contacts on hearing aid align with charging
posts within charger.
• When hearing aids are placed in the charger, they will
automatically turn off and begin to charge. When hearing aids
are removed from the charger, they will automatically power on.
• The LEDs corresponding to each hearing aid:
– Glowing Green = Charging
– Solid Green = Fully Charged*
– Blinking Red = Fault State. To reset, remove the hearing aids
from charger, wait until LED turns off and re-insert aids. If Fault
State continues, call your Miracle-Ear®Hearing Care Professional.
• Charging occurs with the lid open or closed; hearing aids will
be fully charged in under 3 ½ hours.
• It is safe to store hearing aids in the charger after they are fully
charged and any time that you are not wearing them.
• If you will not be wearing your hearing aids for an extended
period of time (i.e.weeks), remove both the plug from the
premium charger and the hearing aids from the charging ports/
posts.You will need to manually power off the hearing aids by
pressing the user control on each hearing aid for three seconds.
• To illuminate LEDs when the premium charger is not plugged
in, remove a hearing aid from its charging port/post for three
seconds and then re-insert it. LEDs illuminate for 10 seconds
before turning off.
• The desiccant puck provided with the Miracle-EarCHARGE™
fullpower RIC/BTE & custom AV will be effective for 3–6
months depending on moisture in the hearing aids and
humidity. When the desiccant puck fades from blue to white, it
should be replaced.
*If you are charging without the cord, the LEDs will turn off when the hearing aids are fully charged
to preserve the on-board battery.

OperationOperation
98
Charging Your Miracle-EarCHARGE™
fullpower RIC/BTE & custom AV
• While charging the onboard battery
with the power cord,
the 4 LEDs will be:
– Glowing while charging
– Solid when charged
• When charging the hearing aids without the power cord
attached, the LEDs turn off after 10 seconds.
• To illuminate LEDs, remove a hearing aid from its charging
port/post for three seconds and then replace it. LEDs
illuminate for 10 seconds before turning off again.
– 4 Solid > 75%
– 3 Solid < 75%
– 2 Solid < 50%
– 1 Solid < 25%
– 1 Blinking = Charge Low
Power On & Off
ON - The hearing aids will power on automatically after removing
them from the charger. There is a delay that allows you time
to insert your hearing aid into your ear.
ON - If the hearing aid is manually powered off, pressing the user
control for three seconds will power it on. The delay exists to
give you time to insert the hearing aid into your ear.
OFF - The hearing aids will power off automatically when placed in
the charging port/post and charging begins.
OFF - The hearing aids can be powered off manually by pressing
the user control for three seconds.

Troubleshooting
11
Charger Care
10
Miracle-EarCHARGE™fullpower RIC/BTE & custom AV
Troubleshooting Guide
SYMPTOM POSSIBLE CAUSES SOLUTIONS
No LED indicator
when hearing aids
are inserted into the
charging port/post
Incorrect hearing aid
orientation
Reposition your
hearing aids in the
charging port/post.
Depleted onboard
battery
Connect the power
supply cord to your
Miracle-EarCHARGE™
fullpower RIC/BTE &
custom AV and plug it
into the wall. The
on-board battery
LEDs will turn on for
a few seconds to
indicate connection
to the power source.
If they do not, contact
your Miracle-Ear®
Hearing Care
Professional.
Miracle-EarCHARGE™fullpower RIC/BTE & custom AV Care
• Keep your charger clean. Heat, moisture and foreign materials
can result in poor performance.
– Using the provided cleaning brush keep the charging ports/
posts and hearing aid microphones clear of debris.
– Do not use water, solvents or cleaning fluids
to clean the charger.
– Keep lid closed as much as possible to avoid
dust and debris build up.
– Store your charger in a clean and dry location, such as a
dresser or shelf rather than the bathroom or kitchen.
• To ensure the longest life of your rechargeable hearing aid
batteries and the batteries in your premium charger:
– Fully charge hearing aid batteries every night.
– Do not expose to excess heat, i.e., do not store on a window
sill or in a hot car.

TroubleshootingTroubleshooting
1312
Miracle-EarCHARGE™fullpower RIC/BTE & custom AV
Troubleshooting Guide
SYMPTOM POSSIBLE CAUSES SOLUTIONS
Red blinking LED
next to charging
port/post
Fault occurred
Remove your
hearing aids from
the charging port/
post, wait until the
LED turns off, then
re-insert. If the red
blinking LED persists,
contact your
Miracle-Ear®Hearing
Care Professional.
While charging
hearing aids, no
LEDs are illuminated
On-board battery
save mode
To illuminate LEDs,
remove hearing aid
from its charging
port/post for three
seconds, then
re-insert it. LEDs will
remain illuminated
for 10 seconds.
SYMPTOM POSSIBLE CAUSES SOLUTIONS
Hearing aids
whistling in
the charger
Incorrect hearing aid
orientation
Reposition your hearing
aids in the charging
ports/posts. Confirm that
the charging LED begins
to glow.
Depleted onboard
battery
Your Miracle-EarCHARGE™
fullpower RIC/BTE &
custom AV on-board
battery may be fully
depleted. Apply external
power to your premium
charger. If you do not
have the cord, push and
hold the hearing aid’s
user control for three
seconds to turn it off.
Miracle-EarCHARGE™fullpower RIC/BTE & custom AV
Troubleshooting Guide

Regulatory InformationRegulatory Information
1514
Safety Information
Intended Use
This hearing aid charger is intended to charge lithium-ion rechargeable hearing
aids, and is to be used with the patient’s selected hearing aid solution. Your
Miracle-EarCHARGE™fullpower RIC/BTE & custom AV is designed to operate in
public and residential environments and are designed to comply with international
Electromagnetic Compatibility emissions and immunity standards for medical
devices. However, it is still possible that you may experience interference caused by
power line disturbances, airport metal detectors, electromagnetic fields from other
medical devices, radio signals and electrostatic discharges.
If you use other medical devices or wear implantable medical devices such as
defibrillators or pacemakers and are concerned that your charger might cause
interference with your medical device, please contact your physician or the
manufacturer of your medical device for information about the risk of disturbance.
Your charger should not be used during an MRI procedure or in a hyperbaric
chamber, or other oxygen-rich environments.
Your Miracle-EarCHARGE™fullpower RIC/BTE & custom AV is classified as a Type
B applied part under the IEC 60601-1 medical device standard. Your charger is not
formally certified to operate in explosive atmospheres such as may be found in coal
mines or certain chemical factories.
Your charger should be stored and transported within
the temperature, humidity, and pressure ranges of
-10°C (14°F) to +45°C (113°F),10%-95% rH, and 70 kPa
– 106 kPa (equivalent to altitudes from 1,200 ft (380 m)
below sea level to 10,000 ft (3,000 m).
The charging temperature range is between 10°C
(50°F) and 40°C (104°F) and between 10%-95% RH and
70 kPa-106 kPa.
CAUTION:
• If the charger is hot, do not touch it until cool.
• If the charger is not working, do not disassemble. Due to a shock hazard,
please send in for repair.
• Keep out of reach from children. Do not ingest anything in the package,
including desiccant, cleaning tool, etc.
• Any cords and AC adapters must be approved or listed by a Nationally
Recognized Testing Laboratory.
10% rH
95% rH
-10°C
45°C
70 kPa
106 kPa

Regulatory InformationRegulatory Information
1716
We are required by regulations to provide the following warnings:
WARNING: Use of wireless hearing aids or charger directly next to other
electronic equipment should be avoided because it could result in improper
performance. If such use is necessary, note as to whether your hearing aids and the
other equipment are operating normally.
WARNING: Use of accessories, components or replacement parts other than
those provided by the manufacturer of your hearing aids or charger could result in
increased electromagnetic emissions and decreased electromagnetic immunity and
could result in degradation of performance.
WARNING: If Portable Radio Frequency communications equipment is used
closer than 30 cm (12 inches) from your hearing aid or charger, degradation of the
performance of your hearing aid or charger could result. If this occurs, move away
from the communications equipment.
DO NOT OPEN HEARING AID OR CHARGER,
NO USER-SERVICEABLE PARTS INSIDE
The Miracle-EarCHARGE™fullpower RIC/BTE & custom AV have a rating of IP 21 per
IEC 60529. This means the unit is protected against solid objects over 12 mm, such as
fingers and falling water drops, such as condensation.
The service life of both the Miracle-EarCHARGE™fullpower RIC/BTE & custom AV is
3 years.
The Miracle-EarCHARGE™fullpower RIC/BTE & custom AV have been tested to, and
have passed, the following emissions and immunity tests:
• IEC 60601-1-2 radiated and conducted emissions requirements for a Group 1
Class B device as stated in CISPR 11.
• Harmonic distortion and voltage fluctuations affecting the power input source as
stated in Table 2 of IEC 60601-1-2.
• RF radiated immunity at a field level of 10 V/m between 80 MHz and 2.7 GHz as
well as higher field levels from communications devices as stated in Table 9 of IEC
60601-1-2.
• Immunity to power frequency magnetic fields at a field level of 30 A/m and
proximity magnetic fields as stated in Table 11 of IEC 60601-1-2.
• Immunity to ESD levels of +/- 8 kV conducted discharge and +/- 15 kV air
discharge.
• Immunity to Electrical fast transients on the power input at a level of +/- 2 kV at a
100 Hz repetition rate.
• Immunity to Surges on the power input of +/- 1 kV line to line.
• Immunity to conducted disturbances induced by RF fields on the power input as
stated in Table 6 of IEC 60601-1-2.
• Immunity to voltage dips and interruptions on the power input as stated in Table 6
of IEC 60601-1-2.

Regulatory InformationRegulatory Information
1918
FCC Notice
These devices comply with part 15 of the FCC rules and with ISED Canada license-
exempt RSS standards. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation of
the device.
NOTE: The manufacturer is not responsible for any radio or TV interference caused
by unauthorized modifications to this equipment. Such modifications could void the
user’s authority to operate the equipment.
Manufactured For:
Miracle-Ear
150 South Fifth Street, Suite 2300
Minneapolis, MN 55402
Class II Device
Waste from electronic equipment must be
handled according to local regulations
Consult User Manual
Keep dry