Miracle-Ear GENIUS 2.0 User manual

www.miracle-ear.com
GENIUS™2.0
Receiver-In-Canal Hearing Aid
User Manual

Thank you for choosing Miracle-Ear hearing aids to
accompany you through everyday life. Like anything
new, it may take you a little time to become familiar
with them.
This manual, along with support from your Hearing
Care Specialist, will help you understand the
advantages and greater quality of life your hearing
aids offer.
To receive the most benefit from your hearing aids, it is
recommended that you wear them every day, all day.
This will help you get adjusted to them.
CAUTION
It is important to read this user manual and the
safety manual thoroughly and completely. Follow
the safety information to avoid damage or injury.
Welcome

2 Content
Content
Your hearing aids 4
Instrument type 4
Getting to know your hearing aids 4
Components and names 5
Controls 7
Settings 9
Batteries 11
Battery size and handling tips 11
Replacing batteries 12
Daily use 14
Turning on and off 14
Inserting and removing the hearing aid 16
Adjusting the volume 19
Changing the hearing program 20
Special listening situations 21
On the phone 21
Audio induction loops 23
Maintenance and care 24
Hearing aids 24
Exchanging ear pieces 26
Replacing the miniReceiver 2.0 28
Professional maintenance 29

3Content
Further information 30
Wireless functionality 30
Accessories 30
Troubleshooting 31
Service information 33
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device
better.

Your hearing aids4
This user manual describes optional features that
your hearing aids may or may not have.
Ask your Hearing Care Specialist to indicate the
features that are valid for your hearing aid.
Hearing aid type
Your hearing aids are the RIC (Receiver-in-Canal)
style. The receiver is placed within the ear canal and
connected to the hearing aid via a receiver wire. The
hearing aids are not intended for children under the
age of 3 years or persons with a developmental age
of under 3 years.
Getting to know your hearing aids
It is recommended to familiarize yourself with your new
hearing aids. With the hearing aids in your hand try
using the controls and note their location. This will make
it easier for you to feel and press the controls while
wearing the hearing aids.
If you have problems pressing the controls of your
hearing aids while wearing them, you can ask your
Hearing Care Specialist about a remote control
option.
Your hearing aids

Your hearing aids 5
Components and names
Ear piece
Receiver
Receiver wire
Microphone openings
Rocker switch (standard
control), push button or
no control (optional)
Battery
compartment
(on/off)
Side indicator
(red = right ear,
blue = left ear)
Receiver connection

Your hearing aids6
You can use standard or custom-made ear pieces.
Your Hearing Care Specialist will indicate your model.
Standard ear pieces Size
Click Dome™single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the standard ear pieces. Read
more in section “Maintenance and care.”
Custom-made ear pieces
Custom shell
Click Mold™

Your hearing aids 7
Controls
With the controls you can, for example, adjust the
volume or switch hearing programs. Your hearing aids
either have a push button or a rocker switch – or no
control at all.
Your Hearing Care Specialist has programmed your
desired functions to the controls.
Control Left Right
Push button
Rocker switch
No control
You can also use a remote control or a
smartphone app for remote control.

Your hearing aids8
Push button function RIC L R
Press <1 second:
Program change
Volume up
Volume down
Press 1-2 seconds:
Standby/turn on
L = Left, R = Right
Push button function mini RIC L R
Press <1 second:
Program change
Press 1-2 seconds:
Standby/turn on
L = Left, R = Right

Your hearing aids 9
Rocker switch function L R
Press <1 second:
Program up/down
Volume up/down
Sound balance
Press 1-2 seconds:
Standby/turn on
Program up/down
Press >3 seconds:
Standby/turn on
L = Left, R = Right
Settings
Hearing programs
1
2
3
4
5
6
Read more in section “Changing the hearing program.”
Push button function mini RIC L R
Press <1 second:
Program change
Press 1-2 seconds:
Standby/turn on
L = Left, R = Right

Your hearing aids10
Features
Power-on delay enables whistle-free insertion of
hearing aids.
Read more in section “Turning on and off.”
AutoPhone™automatically switches to the
telephone program when the telephone receiver
approaches the ear. Read more in section “On the
phone.”
The wireless functionality enables simultaneous
control of both hearing aids. Read more in section
“Wireless functionality.”

Batteries 11
When the battery is low the sound becomes weaker or
you will hear an alert signal. It depends on the battery
type how long you have until you have to replace or
recharge the battery.
Battery size and handling tips
Ask your Hearing Care Specialist for recommended
batteries.
Battery size: mini RIC 10, RIC 312
nAlways use the correct battery size for your hearing
aid.
nRemove the batteries if you intend not to use the
hearing aids for several days.
nAlways carry spare batteries.
nRemove empty batteries immediately and follow
your local recycling rules for battery disposal.
Batteries

Batteries12
Replacing batteries
Removing the battery:
uOpen the battery compartment.
uUse your finger to remove the
battery.
uOr use a cleaning brush with
magnet to pull out the battery.
The cleaning brush with magnet is
available as an optional accessory
from your Hearing Care Specialist.

Batteries 13
Inserting the battery:
uIf the battery has a protective film, remove
it only when you are ready to use the
battery.
uInsert the battery with the “+”
symbol facing up (refer to the
picture).
uCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

Daily use14
Turning on and off
You have the following options to turn your hearing aids
on or off.
Via battery compartment:
uTurning on: Close the battery compartment.
The default volume and hearing program are set.
uTurning off: Open the battery compartment to the
first catch.
After charging:
uTurning on: Take the hearing aids out of the charger.
The default volume and hearing program remain set.
Via push button or rocker switch:
uTurning on or off: Press and hold the push button or
the rocker switch for several seconds. Refer to section
“Controls” for the settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
Via remote control:
Daily use

Daily use 15
uFollow the instructions in the remote control's user
manual.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing aids, an alert tone can
indicate when an hearing aid is being turned on or off.
When the power-on delay is activated, the hearing
aids turn on after a delay of several seconds. During
this time you can insert the hearing aids into your ears
without experiencing unpleasant feedback whistling.
The “power-on delay” can be activated by your Hearing
Care Specialist.

Daily use16
Inserting and removing the hearing aids
Your hearing aids have been fine-tuned for your right
and left ear. Colored markers indicate the
side:
nred marker = right ear
nblue marker = left ear
Inserting the hearing aid:
uHold the receiver cable at the bend closer to the
ear piece.
uCarefully push the ear piece in
the ear canal .
uTwist it slightly until it sits well.
Open and close your mouth
to avoid accumulation of air in
the ear canal.
uLift the hearing aid and slide it
over the top of your
ear .
૜
૝

Daily use 17
CAUTION
Risk of injury!
uInsert the ear piece carefully and not too
deeply into the ear.
nIt may be helpful to insert the right hearing aid
with the right hand and the left hearing aid
with the left hand.
nIf you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention strand helps to securely retain
the ear piece in your ear. To position the retention
strand:
uBend the retention strand and
position it carefully into the bottom
of the bowl of your ear (refer to the
picture).

Daily use18
Removing the hearing aid:
uLift the hearing aid and slide
it over the top of your ear .
uIf your hearing aid is
equipped with a custom shell
or a Click Mold, remove it
by pulling the small removal
cord toward the back of your
head.
૜
૝
uFor all other ear pieces: Grip the receiver in the
ear canal with two fingers and pull it carefully out .
Do not pull the receiver cable.
CAUTION
Risk of injury!
uIn very rare cases the ear piece could remain
in your ear when removing the hearing aid. If
this happens, have the ear piece removed by a
medical professional.
Clean and dry your hearing aids after usage. Read more
in section “Maintenance and care.”