Miracle-Ear EarMINI 5 CIC 312 EV User manual

www.miracle-ear.com
Miracle-EarMINI™
5/4/3/2 CIC 312 EV
Completely-In-Canal User Manual

Table of ContentsTable of Contents
32
Overview
Miracle-EarMINI™5/4/3/2 CIC 312 EV Overview . . . . . . . . . . . . . . . . . . . . . 4
Preparation
Batteries/Battery Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Insertion and Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Operation
Power On & Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
User Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Volume Control Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Memory Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Custom Tinnitus™Level Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Custom Tinnitus™Technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Adjustment
Mobile Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Pairing with an iOS®Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Pairing with an Android™Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Accessories
Wireless Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Hearing Aid Care
Hearing Aid Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Tips for Better Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Regulatory Information
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
FDA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Hearing Aid
Size 312 Battery – Brown

CIC OverviewCIC Overview
54
Features, Controls and Identification
Your hearing aid controls include:
1. Microphone
2. Battery compartment (on/off control)
3. Vent (optional)
4. Sound outlet (receiver) and wax protection
5. Multifunction button (optional)
6. Antenna (do not remove)
Your hearing aid can be identified by:
7. Location of serial number:
RED is for right ear, BLUE is for left ear
CIC Battery Size: 312
5
00-00000000
4
6
1
2
3
7

PreparationPreparation
76
Batteries
Your hearing aid uses a battery as its power source.
The battery size can be identified by the brown (312) color code
on the packaging.
To insert or replace the battery:
1. Use the finger pick on the battery door.
2. Open the battery door gently and remove the old battery.
3. Remove the colored tab from the new battery. Wait 3-5
minutes after removing tab before inserting battery.
4. Align the battery’s “+” sign (flat side of the battery) with the
“+” on the battery door.
5. Close the battery door.
Battery Indicators
An indicator will sound when the battery voltage is low. You have
approximately five minutes* to replace the battery. An indicator
may also sound just before the battery stops working.
*Actual time between low battery indicator and shut down will vary depending on environmental
noise levels and brand of battery used.
21
4
3
5

PreparationPreparation
98
Helpful Hints
• NEVER FORCE THE BATTERY DOOR SHUT. This could result
in serious damage; if the door will not close securely, check
that the battery is inserted correctly.
• Do not open the battery door too far or damage is likely to
occur.
• Dispose of used batteries immediately in the proper waste or
recycling container.
• Batteries vary in size and performance. Your Miracle-Ear®
Hearing Care Professional is your best source for lifespan
estimates and verification that you are using the proper size
and type.
WARNINGS
Batteries are dangerous if swallowed. To help prevent the
accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them – batteries have
been mistaken for pills
Never put batteries in your mouth, as they can easily be
swallowed. NATIONAL BUTTON BATTERY INGESTION
HOTLINE: [phone]

PreparationPreparation
1110
Insertion and Removal
To insert the hearing aid:
1. Hold the hearing aid with your thumb and
forefinger on the outer edges of the case.
2. Tilt your hand slightly forward and gently
insert the canal tip of the hearing aid into
your ear canal and rotate the hearing aid
backward. Softly press the hearing aid
into place with your fingertip.
To remove the hearing aid:
Grasp the hearing aid with your thumb and
forefinger; gently rotate it as you pull outward.
For hearing aids with removal handle: grasp
removal handle and gently remove from ear.
1
2
Helpful Hints
Minor irritation and/or inflammation may occur as your ear
becomes accustomed to having an object in it; if so, please
contact your Miracle-Ear®Hearing Care Professional.
• If an actual allergic reaction occurs, alternative earmold
materials are available; contact your Miracle-Ear Hearing Care
Professional.
• Severe swelling, discharge from the ear, excessive wax or
other unusual conditions warrant immediate consultation with
a physician.

OperationOperation
1312
Power On & Off
To turn ON:
Insert a battery and completely close the battery
door. Your hearing aid has a power-on delay that
allows you time to insert your hearing aid into
your ear. You may hear a tone indicating that your
hearing aid is powering on.
To turn OFF:
Open the battery door until the battery is no longer touching the
battery contacts.
User Controls
Your hearing aid’s user control may have been customized by
your Miracle-Ear®Hearing Care Professional. Ask your Miracle-Ear
Hearing Care Professional how the user control on your hearing
aid is set.
Available User Control Functionality
The user control on your hearing aid can respond
differently depending on how long you activate (press)
the button. Your hearing aid is capable of having one
function assigned to a short press (press and release)
and one function assigned to a long press (press and
hold). The options selected on the next page indicate how your
user control is configured.
Tap Gesture
Your hearing aid may support an additional user control. This
control can be configured by your Miracle-Ear®Hearing Care
Professional. Once configured, while the hearing aid is in your ear
simply double tap directly on the device with one or two fingers.
M-E Mode™
M-E Mode™ works to identify and create a temporary, real-time
adjustment tailored for challenging environments. Upon activation,
your devices use an environmental scan to bring comfort and
clarity. Ask your Miracle-Ear®Hearing Care Professional for more
information.

OperationOperation
1514
Assigned User Control Settings
Short Press
(Press & Release)
Long Press
(Press & Hold) Tap Gesture*
Volume Control
Memory Change
Mute
Custom Tinnitus™Level
Start/Stop Accessory
Streaming
Accessory Volume
M-E Mode™
*Hearing aid may support
Volume Control
Power On Volume Level
Your hearing aid has been set to a specific volume level by your
Miracle-Ear®Hearing Care Professional. If sounds are generally
too loud or too soft, please contact your Miracle-Ear Hearing Care
Professional for advice and adjustment. If your hearing aid has been
set up with a user adjustable volume control, temporary volume
adjustments can be made.
Your hearing aid will always power on to the same volume setting
(Volume Home) determined by your Miracle-Ear Hearing Care
Professional.
Sprinkler Volume Control
If your user control is configured as a sprinkler volume control, each
time you activate the user control, the volume of your hearing aid
changes.
Sprinkler volume control is configured by default to automatically
decrease in volume before it increases. To make sounds louder,
activate the user control. Repeat this motion until you are at the

OperationOperation
1716
minimum setting. The next time you activate the user control,
the volume will increase one step. Continue to activate the user
control until you reach the desired loudness.
NOTE: If 10 minutes or more have passed since the last volume
change, the volume will automatically decrease before it
increases.
Up/Down Volume Control
If your user control is configured as a dedicated up/down volume
control, each time you activate the user control, the volume of
your hearing aid always changes in a specific direction (either up
or down). For example, a short press and release may increase the
volume while a long press and hold may decrease the volume in
your hearing aid.
Some user controls can be set for the Right hearing aid to
increase volume and the Left hearing aid to decrease volume.
Ask your Miracle-Ear®Hearing Care Professional if this setting
would benefit you.
Volume Control Indicators
Your Miracle-Ear®Hearing Care Professional may enable audible
indicators, which highlight the current volume position.
Volume Level Tone
Volume Max 5 Beeps •••••
Volume Step(s) Short Tone –
Volume Home
(Power-on volume level) 3 Beeps •••
Volume Step(s) Short Tone –
Volume Min Single Beep —

OperationOperation
1918
Memory Change
Your Miracle-Ear®Hearing Care Professional may create multiple
memories within your hearing aid. These additional memories can
be accessed by activating the user control on your hearing aid.
If your user control is configured for memory changes, each time
you activate the user control, the memory of your hearing aid will
increment through the available memories.
Memory Indicators
Your Miracle-Ear Hearing Care Professional may enable an audible
indicator, which is presented while making a memory change.
The indicator defaults to a voice identifying which memory your
hearing aid is in.
Mute
Long Press Mute
If your hearing aid is configured with mute functionality, a long
press and hold of the user control will mute your hearing aid. If
enabled by your Miracle-Ear Hearing Care Professional, you may
hear an indicator prior to the hearing aid muting. To unmute your
hearing aid, long press and hold the user control until audio is
restored.
Custom Tinnitus™Level Control
Your user control can also adjust the level of your Custom
Tinnitus™stimulus. Please refer to the section labeled Custom
Tinnitus™Technology for further information.
Telephone Use
Your hearing aids can be customized with features to help you
effectively communicate on the telephone. Ask your Miracle-Ear®
Hearing Care Professional about your telephone solution.
My hearing aids have the following telephone setting(s):
Automatic Telephone Memory. See next page.
Manual Telephone Memory. See next page
(Memory # ________________ )
None

OperationOperation
2120
Automatic Telephone Memory
These options activate the telephone memory automatically when
used with a hearing aid compatible telephone. To use, place the
telephone receiver on your ear as you normally would and the
hearing aid will automatically select the telephone memory. It
might be necessary to move the telephone receiver slightly to find
the best reception. Once the telephone is removed from the ear,
the hearing aid will switch back to the last used memory.
NOTE: Consult with your Miracle-Ear®Hearing Care Professional
if your hearing aid does not switch to the telephone memory
automatically, if it is enabled.
Manual Telephone Memory
Manual access allows you to switch the hearing aids into a
telephone memory, as needed. Ask your Miracle-Ear Hearing
Care Professional which memory you should access for manual
telephone use.
General Telephone Use
Some hearing aids work best by holding the
phone close to, but not fully covering your ear.
In some instances, if you encounter whistling
(feedback), tilt the receiver at an angle until
the whistling stops. Additionally, the hearing
aid in the non-phone ear (ear opposite the
phone) may switch to a telephone setting
to reduce background sounds. Your
Miracle-Ear®Hearing Care Professional can
provide instructions and techniques for your
specific needs.

Custom Tinnitus™TechnologyCustom Tinnitus™Technology
2322
Introduction
Custom Tinnitus™Technology can be used as part of a tinnitus
treatment program. Custom Tinnitus™Technology plays a tinnitus
stimulus through the hearing aid. The tinnitus stimulus
is programmed according to your hearing loss, and your
Miracle-Ear®Hearing Care Professional can adjust the settings
of the tinnitus stimulus to meet your needs.
Sprinkler Tinnitus Stimulus Control
If your user control is configured as a sprinkler stimulus control,
each time you activate the user control, the stimulus level in your
hearing aid changes.
Sprinkler stimulus control is configured by default to automatically
decrease in level before it increases. To make the stimulus level
louder, activate the user control. Repeat this motion until you
are at the minimum setting. The next time you activate the user
control, the level will increase one step. Continue to activate the
user control until you reach the desired loudness.
NOTE: If 10 minutes or more have passed since the last stimulus
level change, the level will automatically decrease before it
increases.
Up/Down Tinnitus Stimulus Control
If your user control is configured as a dedicated up/down stimulus
control, each time you activate the user control, the stimulus level
in your hearing aid always changes in a specific direction (either
up or down). For example, a short press and release may increase
the stimulus level while a long press and hold may decrease the
stimulus level in your hearing aid.
Some user controls can be set for the Right hearing aid to increase
stimulus level and the Left hearing aid to decrease stimulus level.
Ask your Miracle-Ear®Hearing Care Professional if this setting
would benefit you.

AdjustmentAdjustment
2524
Mobile Phone Use
Your hearing aid is designed to work with a smartphone. When the
hearing aid is paired and powered on, incoming phone calls will
route automatically to your hearing aid. When your hearing aid is
not powered on, incoming calls route only to your smartphone.
iOS®allows you to select a preference for how audio (call audio
and media audio) is routed from your smartphone to your hearing
aids.
Pairing Your Hearing Aid with an iOS®Device
To adjust your hearing aid with your iOS®device, you must pair
the two together so they can communicate. Please follow the
instructions to pair your iOS device and your hearing aid.
1. Ensure Bluetooth®setting is enabled on your iOS device. Within
the Settings menu go to Bluetooth and toggle to On.
2. Turn your hearing aids off and back on. This puts the hearing
aids in pairing mode.
3. Within the Settings menu go to Accessibility > Hearing Devices.
• You will see your hearing aid names listed when the iOS
device first discovers your hearing aids.
• If they do not appear in the “Devices” list within 5–7 seconds,
tap Accessibility in the upper left corner, then tap Hearing
Devices.
4. Tap on the hearing aid name to connect your hearing aids to
the iOS device.

AdjustmentAdjustment
2726
5. You will see two pairing requests (one for each hearing aid).
Select Pair for each request. These requests may be several
seconds apart.
6. When pairing is complete, your hearing aid name will
change from black to blue.
You are now ready to use your iOS®device to adjust your
hearing aid.
To access the native iOS hearing aid controls, tripleclick the Home
button (iPhone 8 or earlier) or the side button (iPhone X and newer)
on your iOS device. For additional configuration options, please
consult Apple support. From this screen you can adjust the volume,
select memory or use your iOS device as a remote microphone.
Select Start Live Listen to stream the iOS device microphone input
directly into your hearing aid. Point the iOS device microphone
toward the audio source.
To minimize background noise and provide the best signal, place
the iOS device as close to the source as possible.
Right Volume/Left Volume allows you to increase and decrease
volume for each hearing aid individually.
Turn off Adjust Independently to make changes to both hearing
aids simultaneously.
Normal indicates the name of a memory setting in the hearing aid.
You can select from any memories shown in the list to change the
hearing aid to that memory setting.

Accessories
29
Adjustment
28
Pairing Your Hearing Aid with an Android™Device
To adjust your hearing aid with your Android™device, you must
pair the two together so they can communicate. Please follow the
instructions to pair your device and your hearing aid.
1. Tap the Settings icon on your device.
2. Ensure Bluetooth is On.
3. Turn your hearing aids off.
4. When the hearing aids are discovered, you will see two
available devices.
5. Tap one hearing aid to pair the device with the phone. Under
Paired devices, an ear icon will appear, and status will display
as “Connected.”
6. Tap the second hearing aid to pair. When complete, the two
listings will be combined into one ear icon.
Wireless Accessories
There are several accessories that allow you to control and
maximize the full potential of your hearing aids. Available
functionality includes:
• Ability to adjust your hearing aids using a remote control
• Ability to transmit television audio directly to your hearing
aids
• Ability to transmit remote microphone audio directly to your
hearing aids
Consult with your Miracle-Ear®Hearing Care Professional to
determine which accessories may be best for you.

Hearing Aid CareHearing Aid Care
3130
Hearing Aid Care
Keep your hearing aid clean at all times. Heat, moisture and
foreign substances can result in poor performance.
• Clean daily over a soft cloth to prevent damage from a fall to
a hard surface.
• Use a cleaning brush to clean debris from around the
microphone, receiver and battery compartment.
• Never use water, solvents, cleaning fluids or oil to clean your
hearing aid.
Your Miracle-Ear®Hearing Care Professional can provide further
information on additional maintenance procedures for your
hearing aid, if needed.
Helpful Hints
When not wearing your hearing aids, open the battery door to
allow any moisture to evaporate.
• Do not take apart your hearing aids or insert the cleaning
tools inside them.
• When not in use, remove the batteries completely; place your
hearing aid in the storage container and store:
– In a dry, safe place
– Away from direct sunlight or heat to avoid extreme
temperatures
– Where you can easily find them
– Safely out of reach of children and pets

Hearing Aid CareHearing Aid Care
3332
Receiver Wax Guards
The hearing aid integrates disposable earwax protection. The
innovative wax guards prevent earwax accumulation in the hearing
aid receiver. When you need to replace your wax guards, please
follow the instructions below.
1. Insert empty end of the application stick straight into used
wax guard in hearing aid.
2. Pull straight out (do not twist) on stick to remove used wax
guard.
3. Use opposite end of stick to firmly insert clean wax guard
straight into hearing aid.
4. Pull straight out (do not twist) to remove stick and discard.
1 2
3
4

Hearing Aid CareHearing Aid Care
3534
Small Microphone Cover
Guard
PKGS2603-01-EE-XX 81060-007 2/13 Rev. B
© 2013 All Rights Reserved.
Microphone Cover
Service and Repair
If, for any reason, your hearing aid does not operate properly, do
NOT attempt to fix it yourself. Not only are you likely to violate any
applicable warranties or insurance, you could easily cause further
damage.
Should your hearing aid fail or perform poorly, check the guide
on the next page for possible solutions. If problems continue,
contact your Miracle-Ear®Hearing Care Professional for advice
and assistance. Many common problems may be solved in your
Miracle-Ear Hearing Care Professional’s office or clinic.

Tips for Better Communication
37
Hearing Aid Care
36
Troubleshooting Guide
SYMPTOM POSSIBLE
CAUSES
SOLUTIONS
Not Loud Enough
Low battery Replace battery
Blocked microphone
or receiver
Clean or replace wax
guard as needed
Hearing change Contact your Miracle-Ear®
Hearing Care Professional
Debris buildup Clean both microphone
and receiver with brush
Inconsistent
Performance
Low battery Replace battery
Blocked microphone
or receiver
Clean or replace wax
guard as needed
Unclear, Distorted
Performance
Low battery Replace battery
Blocked microphone
or receiver
Clean or replace wax
guard as needed
Blocked vent Clean vent
Defective
hearing aid
Contact your Miracle-Ear
Hearing Care Professional
Dead
Low battery Replace battery
Blocked microphone
or receiver
Clean or replace wax
guard as needed
Your Miracle-Ear®Hearing Care Professional will recommend an
appropriate schedule to help you adapt to your new hearing aid. It
will take practice, time and patience for your brain to adapt to the
new sounds that your hearing aid provides. Hearing is only part
of how we share thoughts, ideas and feelings. Reading lips, facial
expressions and gestures can help the learning process and add
to what amplification alone may miss.
Please review the following simple communication tips:
For You
• Move closer to and look at the speaker
• Sit face-to-face in a quiet room
• Try different locations to find the best place to listen
• Minimize distractions
• Background noises may be frustrating at first; remember, you
have not heard them for a while
• Let others know what you need; keep in mind that people
cannot “see” your hearing loss
• Develop realistic expectations of what your hearing aids can
and cannot do
• Better hearing with hearing aids is a learned skill combining
desire, practice and patience

Regulatory Information
39
Tips for Better Communication
38
For Your Family and Friends
Your family and friends are also affected by your hearing loss.
Request that they:
• Get your full attention before beginning to speak
• Look at you or sit face-to-face in a quiet room
• Speak clearly and at a normal rate and level; shouting can
actually make understanding more difficult
• Rephrase rather than repeat the same words; different words
may be easier to understand
• Minimize distractions while speaking
Safety Information
Intended Use
An air conduction hearing aid is a wearable sound amplifying device intended to
compensate for impaired hearing. Hearing aids are available in multiple gain/output
levels appropriate to treat hearing losses ranging from mild to profound.
Your Miracle-EarMINI™5/4/3/2 CIC 312 EV is designed to operate in public
and residential environments and are designed to comply with international
Electromagnetic Compatibility emissions and immunity standards for medical
devices. However, it is still possible that you may experience interference caused by
power line disturbances, airport metal detectors, electromagnetic fields from other
medical devices, radio signals and electrostatic discharges.
If you use other medical devices or wear implantable medical devices such as
defibrillators or pacemakers and are concerned that your hearing aids might
cause interference with your medical device, please contact your physician or the
manufacturer of your medical device for information about the risk of disturbance.
Your hearing aids should not be worn during an MRI procedure or in a hyperbaric
chamber, or other oxygen-rich environments.
Your hearing aids are classified as a Type B applied part under the IEC 60601-1
medical device standard.