Miracle-Ear ME CHARGE User manual

ME CHARGE™
Inductive Charger with Lid User Manual
www.miracle-ear.com
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Content
Before you start 4
Components 6
Preparing the charger 7
Charging 10
Correct position of the hearing aids 12
Charging status 13
Charging tips 16
Further information 23
Maintenance and care 23
Troubleshooting 24
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Important safety information 27
Personal safety 27
Product safety 33
Important information 35
Explanation of symbols 35
Operating, transport, and storage conditions 37
Technical data of the power supply 38
Disposal information 39
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Before you start
This device is intended to charge Miracle-Ear®specific BTE
and RIC hearing aids with built-in power cells (lithium-ion
rechargeable batteries). Your Hearing Care Specialist will
advise you on the compatible models.
The charger is only intended for indoor use. Review
and follow the operating conditions in section
“Operating, transport, and storage conditions”.
The charger is not intended as a means of storage for
transportation of hearing aids.
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CAUTION
Read this user manual thoroughly and completely
and follow the safety information in this document to
avoid damage or injury.
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6
Components
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Status LEDs
Charging slots
Power plug
USB power cable
USB port for power supply
Preparing the charger
NOTICE
Use of incompatible parts poses a risk of
malfunction.
XUse only the power supply and country specific
adapter that is provided with the charger.
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WARNING
Risk of electric shock!
XConnect the charger only with a 5V DC USB
power supply which complies with IEC 60950-1
and/or IEC62368-1.
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Connecting the USB power cable
XConnect the micro-USB side of the USB power cable to
the charger .
XDepending on your country, you may have to connect
the other side of the USB power cable to a suitable
country-specific power plug .
➊
➋
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Charging
NOTICE
Please make sure that the power plug is easily
accessible to remove it from the power supply if
necessary.
XConnect the charger to the power supply.
The charger has power and is ready to use when all LEDs
for each charging slot turn on in succession.
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XPut the hearing aids in the charging
slots as shown in the picture.
XThe hearing aids automatically turn
off and start charging.
XYou can charge both hearing aids at
the same time.
XThe charging status is indicated
by the LEDs. See “Charging status”
section of this manual.
XWhen you want to use your hearing aids, take them out
of the charger. They will automatically turn on.
XYou can leave the charger plugged in or remove it from
the power supply.
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Correct position of the hearing aids
●The left and right hearing aids
can be inserted into either
charging slot. The slots are not
side specific.
●The hearing aids sit loosely in
the charging slots.
●The ear pieces of the hearing
aids should always be placed
into the recessed portion of
the charger.
●Make sure the bottom part of the hearing aids are
placed well into the charging slots.
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Charging status
LED Status description
No LED:
Charger is not connected to power supply.
Single green LED turns on successively:
Charger is connected to a power supply and
ready to charge. No hearing aid is inserted in the
respective charging slot or the hearing aid is not
inserted correctly.
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LED Status description
Flashing orange LED:
Charging status of the hearing aid is displayed
before charging starts.
Single orange LED:
Charging status 0 to 33 %
Single green LED:
Charging status 34 to 66 %
Two green LEDs:
Charging status 67 to 99 %
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LED Status description
Three green LEDs:
Hearing aid is fully charged.
Single orange LED flashes successively:
Cooling phase
Charging is resumed after 5 minutes.
Flashing red LEDs: Error
Read more in section “Troubleshooting”.
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Charging tips
You may have some questions on how to best charge
your hearing aids. Read the questions and answers below.
If you have more questions, your Hearing Care Specialist
can help you.
"
How often do I need to charge my hearing aids?
We recommend charging your hearing aids daily, even if the
power cell is not empty. Charge them overnight so you can
start your day with fully-charged hearing aids.
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"
How long does charging take?
A full charging cycle takes approximately 3 to 4 hours.
After 30 minutes, it is possible to use your hearing aids for
up to 7 hours.
Charging times may vary due to the use of the hearing
aids and the age of the power cell.
"
Can I leave the hearing aids in the charger?
Even when fully charged, you can leave the hearing aids in
the charger. They automatically stop charging when they
are fully charged.
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"
What happens if I forgot to charge?
Your hearing aids will automatically switch-off when the power
cell is empty. Charge the hearing aids as soon as possible.
Hearing aids that have not been charged for over 6-months
may be damaged due to an unrecoverable deep-discharge
of the power cell. Deep-discharged power cells cannot be
charged and must be replaced.
"
Can I use the charger for drying the hearing aids?
Your charger dries the hearing aids while charging. You can
also use conventional products to dry your aids.
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"
What if I intend not to use the hearing aids for several
days or longer?
●Short-term storage (up to several days): Turn off your
hearing aids via the push button or place them in the
powered charger.
The charger must be connected to the power supply. If the
charger is not connected to power supply and you place
your hearing aids in the charger, the hearing aids are not
turned off.
Note that when you turn off the hearing aids via a remote
control or smartphone app, the hearing aids are not turned
off completely. They are in standby-mode and still draw
some power.
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●Long-term storage (weeks, months, ...): First, fully
charge your hearing aids. Then, turn them off via the
push button before storing them. We recommend using
drying products while storing the hearing aids.
At 6-month intervals you must charge the hearing aids
to avoid an unrecoverable deep-discharge of the power
cell. Deep-discharged power cells cannot be charged
anymore and will have to be replaced. We recommend
recharging more frequently than 6-month intervals.
Observe the storage conditions in hearing aids' user
manual.
Ask your Hearing Care Specialist for recommended drying
products.
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