Miracle-Ear EarENERGY 5 RIC R EV User manual

www.miracle-ear.com
Miracle-EarENERGY™
5/4/3/2 RIC R EV
Rechargeable Receiver-In-Canal User Manual

Table of ContentsTable of Contents
32
Overview
Miracle-EarENERGY™5/4/3/2 RIC R EV . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Preparation
Charging Your Hearing Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Insertion and Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Operation
Power On & Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Auto On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
User Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
M-E Mode™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Volume Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Volume Control Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Battery Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Memory Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Custom Tinnitus™Level Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Directional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Telephone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Custom Tinnitus™Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adjustment
Mobile Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Pairing with an iOS®Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Pairing with an Android™Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Hearing Aid Care
Hearing Aid Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Charger Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Troubleshooting Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Tips for Better Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Regulatory Information
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
FDA Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Hearing Aid
Hearing Aid
Miracle-EarCHARGE™start RIC/BTE AV

Miracle-EarENERGY™RIC R EVMiracle-EarENERGY™RIC R EV
54
Features, Controls and Identification
1. Hearing aid
2. Cable
3. Receiver
4. Microphones
5. Rocker switch (user control)
6. Location of left/right side hearing aid indicator
RED is for right ear, BLUE is for left ear
7. Retention lock
8. Location of manufacturer’s name and model name
9. Location of left/right side receiver indicator
10. Charging contacts
11. Location of serial number
12. Instant fit earbud
13. Custom earmold (optional)
14. RIC custom power earmold (optional)
4
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2
3
5
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14

Charger OverviewCharger Overview
76
Features, Controls and Identification
1. Desiccant Puck Holder
2. Cleaning Brush
3. Earbud/Earmold Reservoir
4. Charging Ports/Posts
5. Hearing Aid Charging LEDs
6. Power Supply Port/Power Cord
4
5
3
2
1
6

PreparationPreparation
98
Charging Your Hearing Aids
• Place your Miracle-EarENERGY™RIC R EV
hearing aids into charging ports with
earbuds/earmolds resting in the reservoir
• Your hearing aids will turn off automatically and begin to
charge, so long as your charger is plugged into an external
power source (i.e. wall outlet).
• Your hearing aids will automatically power on when removed
from the charger, so long as your charger is plugged into an
external power source (i.e. wall outlet).
• Upon plugging the charger into an external power source
(i.e.wall outlet), the hearing aid charging LEDs will turn on for
a few seconds to indicate connection to the power source.
• To illuminate the front LEDs, remove a hearing aid from its
charging port/post for three seconds and then re-insert it.
LEDs illuminate for 10 seconds before turning off.
• The LEDs corresponding to each hearing aid:
–Glowing Green = Charging
–Solid Green = Fully Charged
–Blinking Red = Fault State. To reset, remove the hearing aids
from charger, wait until LED turns off and re-insert aids. If
Fault State continues, call your Miracle-Ear®Hearing Care
Professional.
• Charging occurs with the lid open or closed; your hearing
aids will be fully charged in under 3 ½ hours.
• It is safe to store hearing aids in the charger after they are fully
charged and any time that you are not wearing them.
• If you will not be wearing your hearing aids for an extended
period of time (i.e. weeks), remove your hearing aids from the
charging ports/posts. You will need to manually power off the
hearing aids by pressing the user control on each hearing aid
for three seconds.
• The desiccant puck provided with the Miracle-EarCHARGE™
start will be effective for 3–6 months depending on moisture
in the hearing aids and humidity. When the desiccant puck
fades from blue to white, it should be replaced.

PreparationPreparation
1110
Insertion and Removal
To insert the earbud or earmold:
1. Hold the cable at the bend in front of the
receiver with your thumb and forefinger.
Gently insert the receiver into your ear canal.
2. Wrap the hearing aid over the top of your ear,
carefully placing it behind your ear.
3. Place the retention lock inside the bowl of
your ear.
To remove the earbud or earmold:
• Remove the retention lock from the bowl of
your ear.
• Remove the hearing aid from behind your ear.
• Grasp the receiver with your thumb and
forefinger. Gently pull out of your ear canal.
Do not pull with the hearing aid case, as this may
damage the connection.

2
3
Helpful Hints
• Minor irritation and/or inflammation may occur as your ear
becomes accustomed to having an object in it; if so, please
contact your Miracle-Ear®Hearing Care Professional.
• There are several different sizes of earbuds and custom
earmolds that may be more comfortable.
• If an actual allergic reaction occurs, alternative earmold
materials are available; contact your Miracle-Ear Hearing Care
Professional.
• Severe swelling, discharge from the ear, excessive wax or
other unusual conditions warrant immediate consultation with
a physician.

Operation
13
Preparation
12
Power On & Off
ON - The hearing aids will power on automatically after removing
them from the charger. There is a delay that allows you time
to insert your hearing aid into your ear.
ON - If the hearing aid is manually powered off, pressing the top
of the rocker switch will power it on. The delay still exists to
give you time to insert the hearing aid into your ear.
OFF - The hearing aids will power off automatically when placed in
the charging port. Charging will proceed.
OFF - The hearing aids can be powered off manually by pressing
either the top or bottom rocker switch for three seconds.
Auto On/Off
Your hearing aid may support the ability to automatically go into
a low-powered state to conserve battery.*This control can be
configured by your Miracle-Ear®Hearing Care Professional.
Place your hearing aid on a flat, stable surface (e.g., a table) with
your earmold or earbud facing upwards and it will go into a low-
powered state after about 15 minutes. To resume normal hearing
aid function, pick up your hearing aid and place it in your ear. Your
hearing aid will detect this motion and switch back on
again. You may hear a tone indicating that your hearing
aid is powered on.
User Controls
Your hearing aid’s user control may have been
customized by your Miracle-Ear Hearing Care
Professional . Ask your Miracle-Ear Hearing Care
Professional how the user control on your hearing aid is set.
*Going into a low-powered state helps conserve battery consumption when used with rechargeable
hearing aids that are charged on a daily basis.

OperationOperation
1514
Available User Control Functionality
The user control on your hearing aid can
respond differently depending on how long
you activate (press) the button. Your hearing
aid is capable of having one function assigned
to a short press (press and release) and one
function assigned to a long press (press and
hold). The options selected on page 16 indicate
how your particular user controls are configured.
Tap Gesture
Your hearing aid may support an additional user control. This
control can be configured by your Miracle-Ear®Hearing Care
Professional.
Once configured, while the hearing aid is in your ear simply
double tap directly on the top of your ear with one or two fingers.
M-E Mode™
M-E Mode™works to identify and create a temporary, real-
time adjustment tailored for challenging environments.
Upon activation, your devices use an environmental scan to
bring comfort and clarity. Ask your Miracle-Ear®Hearing Care
Professional for more information.
Assigned User Control Settings
Short Press
(Press & Release)
Long Press
(Press & Hold) Tap Gesture*
Volume Control
Memory Change
Mute
Custom Tinnitus™Level
Start/Stop Accessory
Streaming
Accessory Volume
M-E Mode™
*Hearing aid may support

OperationOperation
1716
Volume Control
Power On Volume Level
Your hearing aid has been set to a specific volume level
(Volume Home) determined by your Miracle-Ear®Hearing Care
Professional. If sounds are generally too loud or too soft, please
contact your Miracle-Ear Hearing Care Professional for advice and
adjustment.
Rocker Switch Volume Control
If your rocker switch is configured to control volume, pressing the
top part of the switch increases the volume while pressing the
lower portion of the switch decreases volume.
Volume Control Indicators
Your Miracle-Ear®Hearing Care Professional may enable audible
indicators, which highlight the current volume position.
Volume Level Tone
Volume Max 5 Beeps •••••
Volume Step(s) Short Tone –
Volume Home
(Power-on volume level) 3 Beeps •••
Volume Step(s) Short Tone –
Volume Min Single Beep —
My hearing aid is configured with the following control:
Press and Release Volume Control
Press and Hold Volume Control

OperationOperation
1918
Battery Indicators
An indicator will sound when the battery voltage is low. You have
approximately 30 minutes*of battery life remaining. An indicator
may also sound just before the battery stops working.
Memory Change
Your Miracle-Ear®Hearing Care Professional may create multiple
memories within your hearing aid. These additional memories can
be accessed by activating the user control on your hearing aid.
If your user control is configured for memory changes, each time
you activate the user control, the memory of your hearing aid will
increment through the available memories.
Memory Indicators
Your Miracle-Ear Hearing Care Professional may enable an audible
indicator, which is presented while making a memory change.
The indicator defaults to a voice identifying which memory your
hearing aid is in.
*Actual time between low battery indicator and shut down will vary depending on environmental noise
levels and your use of the product.
Mute
If your hearing aid is configured with mute functionality, a long press
and hold of the user control will mute your hearing aid. If enabled
by your Miracle-Ear®Hearing Care Professional, you may hear an
indicator prior to the hearing aid muting. To unmute your hearing
aid, press the button again and audio will be restored.
Custom Tinnitus™Level Control
Your user control can also adjust the level of your Custom Tinnitus™
stimulus. Please refer to the section labeled Custom Tinnitus™
Technology (page 24) for further information.
Directional Settings
Your hearing aid has directional microphones to help improve
speech understanding in noisy situations. Ask your Miracle-Ear
Hearing Care Professional about your particular directional settings.