Miracle-Ear MECROS RIC 312 User manual

MECROS RIC 312
with GENIUS™3.0 Technology User Manual
www.miracle-ear.com
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Content
Welcome 4
Your MECROS transmitter 5
Components and names 7
Controls 9
Signal tones 9
Batteries 10
Battery size and handling tips 10
Replacing batteries 11
Daily use 12
Turning on and off 12
Inserting and removing the transmitter 12
Adjusting the volume 16
Maintenance and care 17
Device 17
Ear pieces 18
Professional maintenance 20
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Further information 21
Explanation of symbols 21
Operating, transport and storage conditions 22
Troubleshooting 23
Disposal information 23
Conformance information 24
Country-specific information 26
Important safety information 27
Personal safety 27
Product safety 30
Service and warranty 32
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Welcome
Thank you for choosing the Miracle-Ear®MECROS
Solution to accompany you through everyday life.
This manual, along with support from your Hearing Care
Specialist, will help you understand the advantages and
greater quality of life this accessory offers.
CAUTION
It is important to read this user manual thoroughly
and completely. Follow the safety information to
avoid damage or injury.
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Your MECROS transmitter
MECROS solutions are designed for people
with unaidable hearing loss in one ear. A
MECROS transmitter worn on this ear captures sound
from the unaidable side and transmits it to the hearing
aid on the other ear. This allows the wearer of the
hearing aid to hear sounds from both sides.
MECROS transmitter hearing aid
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Two solutions are available:
●MECROS solution:
For people with normal hearing in one ear and
profound hearing loss in the other. Sounds from the
side with hearing loss are captured and transmitted
wirelessly to the good-hearing side.
●BiCROS solution:
For people with profound hearing loss in one ear and
less severe hearing loss in the other. Sounds from
the more severe hearing loss side are captured and
transmitted wirelessly to the better-hearing side. The
hearing aid processes and amplifies the sounds from
both sides.
The MECROS transmitter works with our specific
wireless hearing aids. Your Hearing Care Specialist will
advise you on the compatible models.
NOTICE
This user manual only applies to the MECROS
transmitter. Your hearing aid has a separate user
manual.
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Components and names
➐
➐
➏
➏
➏
➊
➊
➋
➋
➍
➍
➍
➎
➎
➌
➌
➊Ear piece
➋Retention receiver
➌Receiver cable
➍Microphone openings
➎Rocker switch
➏Battery compartment
(on/off switch)
➐Side indicator
(red = right ear,
blue = left ear) and
receiver connection
Ear piece, retention receiver and receiver cable are only
used to hold the device on the ear. No sound is played.
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You can use the following standard ear pieces:
Standard ear pieces Size
Click Sleeve
(vented or closed)
Click Dome™single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the standard ear pieces. Read
more in section “Maintenance and care”.
Custom-made ear pieces
Custom shell
Click Mold™
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Controls
With the rocker switch you can adjust
the volume.
Signal tones
Signal tones of the MECROS transmitter - like a low
battery signal - are sent to the hearing aid.
Ask your Hearing Care Specialist to configure the signal
tones.
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Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Specialist for recommended
batteries.
Battery size: 312
●The “battery low” signal of the MECROS transmitter
and the “battery low” signal of the hearing aid have
different melodies.
●Always use the correct battery size for your device.
●Remove the batteries if you intend not to use the
device for several days.
●Always carry spare batteries.
●Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
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Replacing batteries
Removing the battery:
XOpen the battery compartment.
XRemove the battery by hand or use
an optional magnet stick to pull
out the battery. The magnet stick is
available as an accessory from your
Hearing Care Specialist.
Inserting the battery:
XIf the battery has a protective film, remove it
only when you are ready to use the battery.
XInsert the battery with
the “+” symbol facing up
(refer to the picture).
XCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
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Daily use
Turning on and off
XTurning on: Close the battery compartment.
The transmitter turns on after a delay of several
seconds (power-on delay).
XTurning off: Open the battery compartment.
Inserting and removing the transmitter
Colored markers indicate the side:
●Red marker = right ear
●Blue marker = left ear
Inserting:
XFor Click Sleeves, make sure that the bend of the
Click Sleeve is in line with the bend of the receiver
cable.
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Correct:
Incorrect:
Hold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwist it slightly until it sits well.
Open and close your mouth
to avoid accumulation of air in
the ear canal.
XLift the device and slide it over
the top of your ear ➋.
૜
૜
૜
૝
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CAUTION
Risk of injury!
XInsert the ear piece carefully and not too
deeply into the ear.
●It may be helpful to insert the right device with
the right hand and the left device with the left
hand.
●If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention strand helps to securely retain
the ear piece in your ear. To position the retention
strand:
XBend the retention strand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
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Removing:
XLift the device and slide it
over the top of your ear ➊.
XIf your device is equipped
with a custom shell or a
Click Mold, remove it by
pulling the small removal
cord toward the back of your
head.
૜
૝
XFor all other ear pieces: Grip the receiver in the
ear canal with two fingers and pull it carefully out ➋.
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain
in your ear when removing the device. If this
happens, have the ear piece removed by a
medical professional.
Clean and dry your device after usage. Read more in
section “Maintenance and care”.
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Adjusting the volume
XPress the rocker switch on the transmitter briefly.
The volume of both transmitter and the hearing aid are
adjusted simultaneously.
Once the default, maximum or minimum volume has
been reached, you may hear an optional signal tone.
Ask your Hearing Care Specialist to configure the signal
tones.
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Maintenance and care
To prevent damage it is important that you take care of
your device and follow a few basic rules, which will soon
become a part of your daily routine.
Device
Drying and storage
XDry your device overnight.
XFor longer periods of non-use, store your device in a
dry environment with an open battery compartment
and the batteries removed.
XAsk your Hearing Care Specialist for more
information.
Cleaning
Your device has a protective coating. However, if not
cleaned regularly you may damage the device or cause
personal injury.
XClean your device daily with a soft, dry tissue.
XNever use running water or immerse the
device in water.
XNever apply pressure while cleaning.
XAsk your Hearing Care Specialist for recommended
cleaning products, special care sets, or more
information on how to keep your device in good
condition.
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Ear pieces
Cleaning
Cerumen (ear wax) may accumulate on the ear pieces.
Clean the ear pieces daily.
For all types of ear pieces:
XClean the ear piece
immediately after
removal with a soft
and dry tissue.
This prevents that
cerumen becomes
dry and hard.
For Click Domes or Click Sleeves:
XSqueeze the tip of the ear piece.
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Exchanging
Exchange standard ear pieces approximately every
three months. Replace them sooner if you notice cracks
or other changes. The procedure for exchanging
standard ear pieces depends on the type of ear piece.
In section “Components and names”, your Hearing Care
Specialist has marked your type of ear piece.
Exchanging Click Domes
XTo remove the old Click Dome, use the removal
tool or follow the instructions on the packaging of
the Click Domes. Be careful not to pull the receiver
cable.
The removal tool is available as an accessory.
XMake sure that the
new Click Dome clicks
noticeably in place.
XCheck the firm fit of the
new Click Dome.
clic
k
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Exchanging Click Sleeves
XTurn the Click Sleeve inside
out.
XGrasp the Click Sleeve
and the receiver (not
the receiver cable) with
your fingers and pull the
Click Sleeve off.
XMake sure that the
new Click Sleeve clicks
noticeably in place.
click
Professional maintenance
Your Hearing Care Specialist can perform a thorough
professional cleaning and maintenance.
Custom-made ear pieces and wax filters should be
exchanged as needed by your Hearing Care Specialist.
Ask your Hearing Care Specialist for their
recommendation of maintenance intervals and
support.
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