Miracle-Ear MECONNECT BTE 13 User manual

MECONNECT™BTE 13
with GENIUS™3.0 Technology User Manual
www.miracle-ear.com

2 3
Content
Welcome 4
Your hearing aids 5
Hearing aid type 5
Getting to know your hearing aid 6
Components and names 7
Controls 9
Hearing programs 10
Features 10
Batteries 11
Battery size and handling tips 11
Replacing batteries 12
Daily use 13
Turning on and off 13
Inserting and removing the hearing aids 14
Adjusting the volume 17
Changing the hearing program 18
Further adjustments (optional) 18
Special listening situations 19
On the phone 19
Audio streaming with iPhone 20
Airplane mode 20
Audio induction loops (optional) 21
Maintenance and care 22
Hearing aids 22
Ear pieces, earhooks and tubes 23
Professional maintenance 27
Further information 28
Safety information 28
Accessories 28
Symbols used in this document 28
Troubleshooting 29
Service and warranty 31

4 5
Welcome
Thank you for choosing Miracle-Ear®hearing aids to
accompany you through everyday life. Like anything
new, it may take you a little time to become familiar
with them.
This guide, along with support from your Hearing Care
Specialist, will help you understand the advantages and
greater quality of life your hearing aids offer.
To receive the most benefit from your hearing aids, it is
recommended that you wear them every day, all day.
This will help you get adjusted to them.
CAUTION
It is important to read this user manual and the
safety manual thoroughly and completely. Follow
the safety information to avoid damage or injury.
Your hearing aids
This user manual describes optional features that
your hearing aids may or may not have.
Ask your Hearing Care Specialist to indicate the
features that are valid for your hearing aids.
Hearing aid type
Your hearing aids are BTE (Behind-The-Ear) models. A
tube delivers the sound from the hearing aid into the
ear. The instruments are not intended for children under
the age of 3 years or persons with a developmental age
of under 3 years.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
aids.
Your hearing aids feature Bluetooth®low energy*
technology allowing for easy data exchange with your
smartphone, and for seamless audio streaming with
your iPhone.
**
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
** Apple® iPhone is a trademark of Apple Inc.

6 7
Getting to know your hearing aids
It is recommended to familiarize yourself with your
new hearing aids. With the hearing aids in your hand
try using the controls and note their location on the
hearing aids. This will make it easier for you to feel and
press the controls while wearing the hearing aids.
If you have problems pressing the controls of your
hearing aids while wearing them, you can use a
remote control to control your hearing aids. With
a dedicated smartphone app you have additional
control options.
Components and names
Your hearing aids are either attached to an earhook
and a custom-made ear piece or to a standard tube
(OpenTube) and a standard ear piece (OpenTip).
MECONNECT™BTE 13 S
➌
➋
➊
➐➐
➍
➎
➏ ➏
➑ ➑
➊Ear piece (OpenTip)
➋Retention strand
(optional)
➌Tube (OpenTube)
➍Adapter for OpenTube
➎Earhook
➏Microphone openings
➐Rocker switch (control)
➑Battery compartment
(on/off switch)
MECONNECT™BTE 13 P
➌
➋
➊
➑ ➑
➎
➐➐
➎
➏
➍
➊Ear piece (OpenTip)
➋Retention strand
(optional)
➌Tube (ThinTube)
➍Adapter for ThinTube
➎Microphone openings
➏Earhook
➐Rocker switch (control)
➑Battery compartment
(on/off switch)

8 9
You can use standard ear pieces together with a
standard tube or custom-made ear pieces together with
an earhook and tube.
You can easily exchange the standard ear pieces
and clean the standard tube. Read more in section
“Maintenance and care.”
Standard ear pieces / tubes Size
OpenTip open or closed
OpenTip semi-open
OpenTip double
OpenTube
Custom-made ear pieces
Examples:
Controls
With the rocker switch you can, for
example, adjust the volume or switch
hearing programs. Your Hearing Care
Specialist has programmed your desired
functions to the rocker switch.
Rocker switch function L R
Press briefly:
Program up/down
Volume up/down
Tinnitus control signal level up/down
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus control signal level up/down
Press for more than 3 seconds:
Standby/turn on
Activate/deactivate airplane mode
L = Left, R = Right
You can also use a remote control to change
hearing programs and adjust the volume on your
hearing aids. With our smartphone app you have
even more control options.

10 11
Hearing programs
1
2
3
4
5
6
Read more in section “Changing the hearing program”.
Features
Power-on delay enables whistle/feedback free
insertion of hearing aids.
Read more in section “Turning on and off.”
The tinnitus control feature generates a sound to
distract you from your tinnitus.
Atelecoil is integrated in the battery
compartment, enabling the hearing instrument to
connect with audio induction loops.
Read more in section “Audio induction loops”.
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Specialist for recommended
batteries.
Battery size: 13
●Always use the correct battery size for your hearing
aids.
●Remove the batteries if you do not intend use the
hearing aids for several days.
●Always carry spare batteries.
●Remove empty batteries immediately and follow your
local recycling rules for battery disposal.

12 13
Replacing batteries
Removing the battery:
XOpen the battery compartment.
Inserting the battery:
XIf the battery has a protective film, remove it
only when you are ready to use the battery.
XInsert the battery with
the “+” symbol facing up
(refer to the picture).
XCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
Daily use
Turning on and off
You have the following options to turn your hearing aids
on or off.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning off: Open the battery compartment to the
first catch.
Via rocker switch:
XTurning on or off: Press and hold the rocker switch for
several seconds. Refer to section “Controls” for the
settings of the rocker switch.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing aids, an alert tone can
indicate when a hearing aid is being turned on or off.
When the power-on delay is activated, the hearing
aids turn on after a delay of several seconds. During
this time you can insert the hearing aids into your ears
without experiencing unpleasant feedback/whistling.
The “power-on delay” can be activated by your Hearing
Care Specialist.

14 15
Inserting and removing the hearing aids
Your hearing aids have been fine-tuned for your right
and left ear. Colored markers indicate the
side:
●red marker = right ear
●blue marker = left ear
Inserting a hearing aid:
XHold the tube close to the ear piece.
XCarefully push the ear piece
into the ear canal ➊.
XTwist it slightly until it sits
well.
Open and close your mouth
to avoid accumulation of air
in the ear canal.
XLift the hearing aid and
slide it over the top of
your ear ➋.
૜
૝
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too
deeply into the ear.
●It may be helpful to insert the right hearing aid
with the right hand and the left hearing aid
with the left hand.
●If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention strand helps to securely retain
the ear piece in your ear. To position the retention
strand:
XBend the retention strand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).

16 17
Removing a hearing aid:
XLift the hearing aid and slide
it over the top of your ear ➊.
XHold the tube close to
the ear piece and pull the
ear piece out carefully ➋.
૜
૝
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain
in your ear when removing the hearing aid. If
this happens, have the ear piece removed by a
medical professional.
Clean and dry your hearing aids after usage. Read more
in section “Maintenance and care.”
Adjusting the volume
Your hearing aids automatically adjust the volume to the
listening situation.
XIf you prefer manual volume adjustment, press the
rocker switch.
Refer to section “Controls” for the setting of the
rocker switch.
An optional signal tone can indicate the volume
change. Once the maximum or minimum volume has
been reached, you may hear an optional signal tone.

18 19
Changing the hearing program
Depending on the listening situation, your hearing aids
automatically adjust their sound.
Your hearing aids may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the
program change.
XTo change the hearing program, press the
rocker switch.
Refer to section “Controls” for the setting of the
rocker switch. Refer to section “Hearing programs”
for a list of your hearing programs.
Further adjustments (optional)
You can also use the hearing aid controls to change
other features, for example, the level of the tinnitus
therapy signal.
Refer to section “Controls” for the setting of your
controls.
Special listening situations
On the phone
When you are on the phone, hold
the telephone receiver slightly
above your ear. The hearing aid
and telephone receiver have to be
aligned. Turn the receiver slightly
so that the ear is not completely
covered.
Telephone program
You may prefer a certain volume when using the
phone. Ask your Hearing Care Specialist to configure a
telephone program.
XSwitch to the telephone program whenever you are
on the phone.
If a telephone program is configured for your hearing
aids, it is listed in section “Hearing programs”.

20 21
Audio streaming with iPhone®
Your hearing aids are Made for iPhone hearing aids.
This means you can get phone calls and listen to music
from your iPhone directly to your hearing aids.
For more information about compatible iOS devices,
pairing, audio streaming and other useful functions,
contact your Hearing Care Specialist.
Airplane mode
In areas where the use of Bluetooth technology is not
allowed (e.g. on some airplanes), you can activate the
airplane mode. This turns off the Bluetooth in your
hearing aids temporarily. The hearing aids still work
without Bluetooth, however direct audio streaming
will not be possible and other functions may not be
available.
XTo activate or deactivate the airplane mode, use the
MEcontrol smartphone app.
An alert tone indicates when airplane mode is activated
or deactivated.
Audio induction loops (optional)
Some telephones and public places like theatres offer
the audio signal (music and speech) via an audio
induction loop. With this system, your hearing aids can
directly receive the desired signal – without distracting
noise in the environment.
You can usually recognize audio induction
loop systems by certain signs.
If you want to use this system, a special battery
compartment is required. It is available as an accessory
only for certain types of hearing aids. Consult your
Hearing Care Specialist for more information.
Whenever you are in a place with an audio induction
loop:
XSwitch to the telecoil program.
If a telecoil program is configured for your hearing
aids, it is listed in section “Hearing programs”.
Telecoil program and remote control
NOTICE
For hearing aids with wireless connectivity:
When the telecoil program is active, the remote
control may cause a pulsing noise.
XUse the remote control with a distance greater
than 10 cm (4 inches).

22 23
Maintenance and care
To prevent damage it is important that you take care of
your hearing aids and follow a few basic rules, which
will soon become a part of your daily routine.
Hearing Aids
Drying and storage
XDry your hearing aids overnight.
XAsk your Hearing Care Specialist for recommended
drying products.
XFor longer periods of non-use, store your hearing
aids with an open battery compartment and batteries
placed in a drying system to avoid the adverse
effects of moisture.
Cleaning
Your hearing aids have a protective coating. However,
if not cleaned regularly you may damage the hearing
aids or cause personal injury.
XClean your hearing aids daily with a soft, dry tissue.
XNever use running water or immerse the
devices in water.
XNever apply pressure while cleaning.
XAsk your Hearing Care Specialist for recommended
cleaning products, special care sets, or more
information on how to keep your hearing aids in
good condition.
Ear pieces, earhooks and tubes
Cerumen (ear wax) may accumulate on the ear pieces.
This may affect sound quality.
●For hearing aids with a standard tube (OpenTube):
Clean the ear pieces daily, clean the tubes as
required.
Exchange the ear pieces and tubes approximately
every three to six months, or sooner if you notice
cracks or other changes.
●For hearing aids with earhook:
Clean the ear pieces daily.
Exchange the earhooks if you notice cracks or other
changes.
Ask your Hearing Care Specialist to clean the tubes
or to exchange the ear pieces and tubes as needed.

24 25
Cleaning ear pieces
XClean the ear piece
upon removal with a
soft and dry tissue.
This prevents cerumen
from becoming dry
and hardening.
XNever use running water or immerse the ear piece in
water.
Cleaning standard tubes
Never use running water or immerse the tube in water.
You can clean standard tubes (OpenTube) using a
special cleaning wire. Ask your Hearing Care Specialist
for suitable cleaning wires.
XRemove tube and adapter by unscrewing the
adapter from the hearing aid.
XCarefully insert the cleaning wire into the adapter ➊.
XPush the cleaning wire all the way through the
tube ➋.
➋
➊
XWipe away any cerumen or debris that is dislodged.
XCompletely remove the cleaning wire.
XRe-attach tube and adapter to the hearing aid.

26 27
Exchanging standard ear pieces (OpenTip)
XPull off the used
ear piece and plug on
the new ear piece.
Exchanging standard tubes and adapters
XUnscrew the used tube from the adapter ➊.
XIf necessary, unscrew the used adapter ➋.
➋➊
XScrew on the new adapter and tube.
Exchanging earhooks
XUnscrew the used earhook.
XPosition the earhook on the thread as shown in
picture ➊.
XGently screw on the earhook with three full turns ➋.
To prevent damage, do not turn it further.
3x
➊➋
Professional maintenance
Your Hearing Care Specialist can perform thorough,
professional cleaning and maintenance.
Custom-made ear pieces and wax filters should be
exchanged as needed by your Hearing Care Specialist.
Ask your Hearing Care Specialist for their
recommendation of maintenance intervals and
support.

28 29
Further information
Safety information
For more safety information, refer to the safety manual
supplied with the device.
Accessories
You can use the MEcontrol App for convenient remote
control of your hearing aids. The app also allows you
to deactivate signal tones, to create individual sound
profiles and many more functions.
You can also use a remote control.
Consult your Hearing Care Specialist for further
information.
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device
better.
“Made for iPhone” means that an electronic
accessory has been designed to connect specifically to
iPhone and has been certified by the developer to meet
Apple performance standards. Apple is not responsible
for the operation of this device or its compliance with
safety and regulatory standards. Please note that the
use of this accessory with iPhone may affect wireless
performance.
Troubleshooting
Problem and possible solutions
Sound is weak.
●Increase the volume.
●Replace the empty battery.
●Clean or exchange the tube and the ear piece.
Hearing aid emits whistling sounds.
●Reinsert the ear piece until it fits securely.
●Decrease the volume.
●Clean or exchange the ear piece.
Sound is distorted.
●Decrease the volume.
●Replace the empty battery.
●Clean or exchange the tube and the ear piece.
Hearing aid emits signal tones.
●Replace the empty battery.

30 31
Problem and possible solutions
Hearing aid does not work.
●Turn the hearing aid on.
●Gently close battery compartment completely.
●Replace the empty battery.
●Make sure the battery is inserted correctly.
●Power-on delay is active. Wait several seconds
and check again.
Consult your Hearing Care Specialist if you encounter
further problems.
Service and warranty
Serial numbers
Left:
Right:
Service dates
1: 4:
2: 5:
3: 6:
Warranty
Date of purchase:
Warranty period in months:
Your Hearing Care Specialist

MECONNECT™BTE 13
con tecnología GENIUS™3.0 Manual del usuario
www.miracle-ear.com

2 3
Mantenimiento y cuidados 21
Audífonos 21
Moldes, ganchos de sujeción y tubos 23
Mantenimiento profesional 27
Información adicional 28
Información de seguridad 28
Accesorios 28
Símbolos utilizados en este documento 28
Solución de problemas 29
Servicio y garantía 31
Contenidos
Bienvenido 4
Los audífonos 5
Tipo de audífono 5
La importancia de conocer el audífono 6
Componentes y nombres 7
Controles 9
Programas de audición 10
Características 10
Pilas 11
Tamaño de la pila y consejos para el manejo 11
Sustituir las pilas 12
Uso diario 13
Conexión y desconexión 13
Inserción y extracción de los audífonos 14
Regulación del volumen 16
Cambio del programa de audición 17
Más ajustes (opcional) 17
Situaciones de escucha especiales 18
Al teléfono 18
Transmisión de audio con iPhone 19
Modo avión 19
Bucles de inducción de audio (opcional) 20

4 5
Los audífonos
En este manual del operador se describen
prestaciones opcionales que sus audífonos
pueden tener o no tener.
Solicite al especialista en audición que le indique
qué prestaciones son válidas para sus audífonos.
Tipo de audífono
Los audífonos son modelos BTE (Behind-The-Ear). Un
tubo transmite el sonido del audífono al oído. Estos
audífonos no se han diseñado para niños menores de
3 años ni para personas cuya edad de desarrollo esté
por debajo de los 3 años.
La funcionalidad inalámbrica proporciona
características audiológicas avanzadas entre los dos
audífonos.
Los audífonos incorporan la tecnología
Bluetooth®low energy*, que permite intercambiar datos
de manera sencilla con su smartphone y transmitir
audio sin problemas con su iPhone**.
*La marca del término Bluetooth y sus logotipos son propiedad de Bluetooth SIG,
Inc. y el uso de dichas marcas por parte del fabricante autorizado se realiza bajo
licencia. Las demás marcas registradas y nombres comerciales pertenecen a sus
respectivos propietarios.
**iPhone es una marca registrada de Apple Inc. en EE. UU. y en otros países.
Bienvenido
Gracias por elegir nuestros audífonos para que le
acompañen en su vida cotidiana. Como todas las cosas
nuevas, es posible que tarde un poco en familiarizarse
con ellos.
Este manual, junto con la asistencia de su especialista
en audición, le ayudará a conocer las ventajas y la
calidad de vida superior que le ofrecen los audífonos.
Para obtener el máximo beneficio posible de los
audífonos, se recomienda que los lleve a diario y
durante todo el día. Esto le ayudará a adaptarse a ellos.
ATENCIÓN
Es importante que lea detenidamente este
manual del operador y el manual de seguridad de
principio a fin. Siga la información de seguridad
para evitar daños o lesiones.

6 7
MECONNECT™BTE 13 S
➊Molde (LifeTip)
➋Filamento de sujeción
(opcional)
➌Tubo fino (ThinTube)
➍Adaptador para tubo
fino (ThinTube)
➎Gancho de sujeción
➏Orificios del micrófono
➐Conmutador (control)
➑Compartimento de
la pila (interruptor de
encendido/apagado)
MECONNECT™BTE 13 P
➊Molde (LifeTip)
➋Filamento de sujeción
(opcional)
➌Tubo (ThinTube)
➍Adaptador para
ThinTube
➎Orificios del micrófono
➏Gancho de sujeciónk
➐Conmutador (control)
➑Compartimento de la pila
(interruptor de encendido/
apagado)
La importancia de conocer el audífono
Se recomienda familiarizarse con el nuevo audífono.
Con el instrumento en la mano, intente utilizar los
controles y recordar su ubicación en el instrumento.
Esto facilita la localización de los controles para
pulsarlos al llevar el audífono puesto.
Si tiene problemas para pulsar los controles de
los audífonos cuando los lleva puestos, puede
utilizar un telemando para controlarlos. Con
una aplicación para smartphone especializada,
dispone incluso de más opciones de control.
Componentes y nombres
Los audífonos están acoplados a un gancho de sujeción
y un molde a medida, o a un tubo estándar (tubo fino,
OpenTube) y un molde estándar (OpenTip).
➌
➋
➊
➐➐
➍
➎
➏ ➏
➑ ➑
➌
➋
➊
➑ ➑
➎
➐➐
➎
➏
➍