Miracle-Ear MECONNECT BTE 13 User manual

MECONNECT™ BTE 13 & 675
with GENIUS™ 2.0 Technology User Manual
www.miracle-ear.com
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Enhance Your Miracle-Ear®Experience.
Learn about your hearing aids and accessories you may
nd helpful, access the latest information about hearing
health at www.miracle-ear.com
*We respect your privacy. We will not sell, rent, or give your name or e-mail address
to anyone. At any time, you can select a link at the bottom of every email to
unsubscribe or update prole.
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Content
Welcome 4
Your hearing aids 5
Hearing aid type 5
Getting to know your hearing aid 5
Components and names 6
Controls 8
Settings 10
Batteries 11
Battery size and handling tips 11
Replacing batteries 12
Recharging rechargeable batteries 12
Daily use 13
Turning on and off 13
Inserting and removing the hearing aid 14
Adjusting the volume 16
Changing the hearing program 16
Further adjustments (optional) 17
Locking the controls (optional) 17
Special listening situations 17
Setting the Speech Navigator 17
On the phone 19
Audio induction loops / telecoil 21
Audio input (FM System) 22
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Maintenance and care 23
Hearing aids 23
Custom-made ear pieces (earmolds), ear pieces, tubes 24
Professional maintenance 26
Further information 27
Safety information 27
Wireless functionality 27
Accessories 27
Child lock (optional) 28
Troubleshooting 31
Service information 32
Symbols:
Be aware of information marked with the warning symbol
WARNING, CAUTION or NOTICE!
WARNING points out a situation that could lead to
serious injuries, CAUTION indicates a situation that
could lead to minor and moderate injuries.
NOTICE indicates possible property damage.
Advice and tips on how to handle your device better.
Instruction. Indicates that something has to be done.
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Welcome
Thank you for choosing Miracle-Ear®hearing aids to accompany
you through everyday life. Like anything new, it may take you a
little time to become familiar with them.
This manual, along with support from your Hearing Care
Specialist, will help you understand the advantages and greater
quality of life your hearing aids offer.
To receive the most benet from your hearing aids, it is
recommended that you wear them every day, all day. This will
help you get adjusted to them.
CAUTION
It is important to read this user manual and the safety
manual thoroughly and completely. Follow the safety
information to avoid damage or injury.
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Your hearing aids
This user manual describes optional features that your
hearing aids may or may not have.
Ask your Hearing Care Specialist to indicate the features
that are valid for your hearing aid.
Hearing aid type
Your hearing aids are BTE (Behind-The-Ear) models. A tube
delivers the sound from the hearing aid into the ear. The hearing
aids are not intended for infants, small children or cognitively
impaired persons.
Getting to know your hearing aid
It is recommended to familiarize yourself with your new hearing
aids. With the hearing aids in your hand try using the controls
and note their location. This will make it easier for you to feel and
press the controls while wearing the hearing aids.
If you have problems pressing the controls of your hearing
aids while wearing them, you can ask your Hearing Care
Specialist about a remote control option.
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Components and names
This user manual describes several types of hearing aids. Use the
following pictures to identify the type of hearing aid that you use.
Your hearing aids are either attached to an earhook and a
custom-made ear piece or to a standard tube (OpenTube,
ThinTube) and a standard ear piece (OpenTip).
MECONNECT™BTE 13 & 675 S, SA, SP
➊Ear piece (OpenTip)
➋Retention strand (optional)
➌Tube (ThinTube)
➍Earhook
➎Microphone openings
➏Push Button
➐Rocker Switch
➑Charging contacts (SX only)
➒Battery compartment (on/off
switch)
➓LED status indicator (SP only)
ᇂ
ᇂ
➓
➓
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MECONNECT™BTE 13 & 675 P BTE
➊Ear piece (OpenTip)
➋Retention strand (optional)
➌Tube (OpenTube)
➍Earhook
➎Microphone openings
➏Rocker switch
➐Battery compartment
(on/off switch)
You can use standard earpieces together with a standard tube
(OpenTube, ThinTube) or custom-made earpieces together with
an earhook and tube.
Standard ear pieces Size
OpenTip open or closed
OpenTip semi-open
OpenTip double
You can easily exchange the standard ear pieces and clean the
standard tube. Read more in section “Maintenance and care”.
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Custom-made ear pieces (earmolds)
Examples:
Controls
With the controls you can, for example, adjust the volume
or switch hearing programs. Your hearing aids either have a
rocker switch, or a rocker switch and a push button.
Your Hearing Care Specialist has programmed your desired
functions to the controls.
Control Left Right
Push button
Rocker switch
You can also use a remote control or a smartphone app to
control your hearing aid.
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Rocker switch function LR
Press <1 second:
Program up/down
Volume up/down
Tinnitus control feature level up/down
Treble Control
Speech Navigator Span (spatial configurator)
Press >3 seconds:
Standby/turn on
Program up/down
Press 5 seconds:
Standby/turn on
L = Left, R = Right
Push button function LR
Press <1 second:
Program change
Press >3 seconds:
Standby/turn on
L = Left, R = Right
Push button and rocker switch function LR
Lock/Unlock the controls
Read more in section “Locking the controls”.
L = Left, R = Right
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Settings
Hearing programs
1
2
3
4
5
6
Read more in section “Changing the hearing program”.
Features
Power-on delay enables whistle-free insertion of hearing
aids. Read more in section “Turning on and off”.
AutoPhone™automatically switches to the telephone
program when the telephone receiver approaches the ear.
Read more in section “on the phone.”
Phone Surround transmits the telephone call into both
ears when the telephone receiver is held to either ear.
Read more in section “on the phone.”
The tinnitus control feature generates a soft noise to
distract you from your tinnitus.
To recharge batteries in hearing aids with charging
contacts, simply place the hearing aids in the charger.
After charging, the charger dehumidifies the hearing aids.
The binaural wireless 3.0 functionality enables
simultaneous control of both hearing aids. Read more in
section “Wireless functionality.”
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Batteries
When the battery is low the sound becomes weaker or you will
hear an alert signal. The battery type will determine how long you
have to replace or recharge the battery.
Your Hearing Care Specialist can congure the LED (SP only) to
indicate the battery status. However, the hearing aid must be
turned on to indicate the status:
• When the battery is full, the LED shines constantly.
• When the battery is low, the LED ashes repeatedly,
approximately every 5 seconds until the battery is empty.
• When the battery is empty, the LED goes out.
When the battery door is locked, you need a tool to
open it. Read more in section “Child lock.”
Battery size and handling tips
Ask your Hearing Care Specialist for recommended batteries.
Battery size: S BTE: 312 SA, P BTE: 13 SP BTE: 675
Always use the correct battery size for your hearing aids.
Remove the batteries if you intend not to use the hearing aids for
several days.
Always carry spare batteries.
Remove empty batteries immediately and follow your local
recycling rules for battery disposal.
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Replacing batteries
Removing the battery:
XOpen the battery door.
Inserting the battery:
XIf the battery has a protective lm, remove it only
when you are ready to use the battery.
XInsert the battery with the “+” symbol facing
up (refer to the picture).
XCarefully close the battery door. If you feel resistance, the
battery is not inserted correctly.
Do not attempt to close the battery door by force. It can be
damaged.
Recharging rechargeable batteries
Charge rechargeable batteries before rst use.
XTo charge the batteries, follow the instructions in the charger’s
user manual.
After many recharging cycles, the battery lifetime may reduce. In
this case, replace the rechargeable battery with a new one. To do
so, follow the instructions for replacing batteries.
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Daily use
Turning on and off
You have the following options to turn your hearing aids on or off.
Via battery door:
XTurning on: Close the battery door.
The default volume and hearing program are set.
XTurning off: Open the battery door to the rst catch.
Via push button or rocker switch:
XTurning on or off: Press and hold the push button or the
rocker switch for several seconds. Refer to section “Controls”
for the settings of your controls.
After turning on, the previously used volume and hearing
program remain set.
Via Remote Control:
XFollow the instructions in the remote control user manual.
After turning on, the previously used volume and hearing
program remain set.
When wearing the hearing aids, an alert tone can indicate when
an aid is being turned on or off.
When the power-on delay is activated, the hearing aids turn on
after a delay of several seconds. During this time you can insert
the hearing aids into your ears without experiencing unpleasant
feedback whistling.
The “power-on delay” can be activated by your Hearing Care
Specialist.
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Inserting and removing the hearing aids
Your hearing aids have been ne-tuned for your right and left ear.
Colored markers indicate the side:
red marker = right ear
blue marker = left ear
S, SA, P SP
Inserting a hearing aid:
XHold the tube close to the ear piece.
XCarefully push the ear piece into the
ear canal ➊.
XTwist it slightly until it sits well.
Open and close your mouth to avoid
accumulation of air in the ear canal.
XLift the hearing aid and slide it over
the top of your ear ➋.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply into
the ear.
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It may be helpful to insert the right hearing aid with the
right hand and the left hearing aid with the left hand.
If you have problems inserting the ear piece, use the other
hand to gently pull your earlobe downwards. This opens
the ear canal and eases insertion of the ear piece.
The optional retention strand helps to securely retain the
ear piece in your ear. To position the retention strand:
XBend the retention strand and position it
carefully into the bottom of the bowl of your
ear (refer to the picture).
Removing a hearing aid:
XLift the hearing aid and slide it off the
top of your ear ➊.
XHold the tube close to the ear piece and
pull the ear piece out carefully ➋.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in your ear
when removing the hearing aid. If this happens, have
the ear piece removed by a medical professional.
Clean and dry your hearing aids after usage. Read more in
section “Maintenance and care.”
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Adjusting the volume
Your hearing aids automatically adjust the volume to the listening
situation.
XIf you prefer manual volume adjustment, press the
rocker switch briey or use a remote control.
Refer to section “Controls” for the setting of the rocker switch.
An optional signal tone can indicate the volume change. Once
the maximum or minimum volume has been reached, you may
hear an optional signal tone.
Changing the hearing program
Depending on the listening situation, your hearing aids
automatically adjust their sound.
Your hearing aids may also have up to 6 hearing programs which
allow you to change the sound, if needed.
An optional signal tone can indicate the program change.
XTo change the hearing program, press the push button or the
rocker switch, or use a remote control.
Refer to section “Controls” for the setting of your controls. Refer
to section “Settings” for a list of your hearing programs.
If the AutoPhone or the Phone Surround function is
activated, the hearing program switches automatically to
a telephone program when the telephone receiver is close
to the ear. Read more in section “On the phone.”
Further adjustments (optional)
The controls of your hearing aids can also be used to change, for
example, the sound balance or the tinnitus control feature level.
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Sound balance allows you to adjust the bass and treble to your
preferences.
Refer to section “Controls” for the setting of your controls.
Locking the controls (optional)
To prevent any accidental operation you can lock the
controls. When the controls are locked, both push button and
rocker switch are disabled.
XTo lock the controls, press the top of the rocker switch and
hold it. Simultaneously press the push button on the same
hearing aid for 3 seconds.
XTo unlock the controls, press the bottom of the rocker switch
and hold it. Simultaneously press the push button on the same
hearing aid for 3 seconds.
Whether this function is congured for your hearing aids is listed
in section “Controls”.
Special listening situations
Setting the Speech Navigator
If you want to focus more directly on your conversation
partner in front of you, or if you want to listen to the broader
environment – the Speech Navigator gives you control over
your listening preference.
You can select different levels – from “focus to frontal position”
(left picture) to “middle position” (center picture) to “hear all
around” (right picture).
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Prerequisites:
You need to wear two hearing aids.
On one of your hearing aids the rocker switch needs to be set for
the Speech Navigator.
Refer to section “Controls” for the setting of the rocker switch.
With a suitable remote control and smartphone app you have
even more control options.
Setting the Speech Navigator manually:
XIf you have several hearing programs, change to hearing
program 1.
XPress the rocker switch that is set for this function.
The mid level is active by default.
XPress the upper rocker switch to focus more to the front, or the
lower rocker switch to listen to the broader environment.
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