Miracle-Ear Miracle-EarENERGY 2 iRIC R AX User manual

Miracle-EarENERGY™
5/4/3/2 iRIC R AX and iRIC CROS AX
User Manual
www.miracle-ear.com
21025079 Rev 1
©2023 Miracle-Ear, Inc. 17157USRB

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CONTENT
Welcome........................................................... 3
Your hearing aids ............................................ 4
CROS transmitter ............................................ 7
Daily use ..........................................................11
Telephone and streaming............................ 22
Maintenance and care.................................. 23
Warranty and Service ................................... 28
Identification Information ............................ 30
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WELCOME
Thank you for choosing Miracle-Ear®hearing aids to help you live
life to the fullest. We’re excited to be on this journey with you.
This manual, along with support from your Hearing Care Professional
will help you learn to become familiar with your hearing aids and
experience a greater quality of life.
Your hearing aid may not look exactly like the illustrations
shown within this manual.
CAUTION
It is important to read the Regulatory & Safety Information
and User Manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
Fully charge your hearing aids before using the first time.
This manual describes all optional features that your hearing
aids may or may not have. Confirm which options are valid
for your hearing aids.
Miracle-Ear®
User Manuals

4 5
YOUR HEARING AIDS
Instrument type
Miracle-EarENERGY™iRIC AX Hearing Aids are a RIC (Receiver-
in-Canal) model.
The receiver is placed within the ear canal and connected to the
hearing instrument with the receiver cable.
A lithium-ion rechargeable battery is permanently built into
your hearing aid. This enables easy recharging with the with the
MECHARGE™iRIC AX Charger or MECHARGE™Dry & Clean
Charger.
Wireless functionality enables advanced audiological features and
synchronization between your hearing aids.
Bluetooth®low energy*technology is integrated and allows for
easy data exchange with your smartphone including audio
streaming when supported.
*The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such
marks by WS Audiology Denmark A/S of this product is under licenses. Other trademarks and
trade names are those of their respective owners.
**iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other
countries.
Getting to know your hearing aids
Your hearing aids have no controls. If you want to adjust the volume
or switch hearing programs manually, you can ask your Hearing Care
Professional about a remote control option.
Components and names
Earpiece
Receiver
Receivercable
Microphone openings
Charging contact
Side indicator (red=right,
blue=left)

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You can use the following standard ear pieces:
Standard earpieces Size
Sleeve 3.0, Vented, Closed, Power
Eartip 3.0 Open
Eartip 3.0 Tulip
You can easily exchange the standard ear pieces. Read more in
section “Maintenance and care.”
FOR INDIVIDUALS USING A CROS TRANSMITTER
Your CROS transmitter
CROS solutions are designed for people with profound hearing
loss in one ear which can not be aided with a hearing aid. A CROS
transmitter worn on this ear captures sound from this side and
transmits it to the hearing aid on the other ear. This allows the
wearer of the hearing aid to hear sounds from both sides.
CROS transmitter hearing aid

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Your CROS transmitter
Two Solutions are available:
X CROS solution:
For people with normal hearing in one ear and profound hearing
loss in the other. Sounds from the side with hearing loss are
captured and transmitted wirelessly to the good-hearing side.
X BiCROS solution:
For people with profound hearing loss in one ear and less severe
hearing loss in the other. Sounds from the more severe hearing
loss side are captured and transmitted wirelessly to the bet-
ter-hearing side. The hearing aid processes and amplifies the
sounds from both sides.
The CROS transmitter works with our specific wireless hearing
aids. Your Hearing Care Professional will advise you on the
compatible models.
Controls
Your CROS transmitter has no controls. If you want to adjust the
volume or switch hearing programs manually, you can ask your
Hearing Care Professional about a remote control option.
The app or a remote control can also be used to control
many of these functions.

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Hearing programs
Your Hearing Care Professional can set custom programs for your
hearing aids. Discuss the programs that best meet your lifestyle
needs so they can create custom hearing programs for you.
Hearing Programs
1
2
3
4
5
6
Read more in section “Changing the hearing program.”
Features
The tinnitus therapy feature generates a sound to
distract you from your tinnitus.
Signal tones
Signal tones of the CROStransmitter - like a low battery beep -
are sent to the hearing aid. Ask your Hearing Care Professional to
configure the signal tones.
DAILY USE
Inserting and removing hearing aids
Your hearing aids have been programmed to your right and left ear.
Colored markers indicate the correct side
• redmarker= rightear
• bluemarker= leftear
Inserting a hearing aid
For sleeves, take care that
the bend of the sleeve is
in line with the bend of the
receiver cable.
Correct:
Incorrect:

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Hold the receiver cable at the bend closer to the earpiece.
Carefully push the earpiece in the earcanal .
Twist it slightly until it sits well.
Open and close your mouth to avoid accumulation of air in the
earcanal.
Lift the hearing aid and slide it over the top of your ear .
➊
➋
CAUTION
Risk of injury!
X Always wear the receiver cable with an ear piece.
X Make sure that the ear piece is completely attached.
CAUTION
Risk of injury!
X Insert the ear piece carefully and not too deeply into
the ear.
It may be helpful to insert the right hearing aid with the right
hand and the left hearing aid with the left hand.
If you have problems inserting the ear piece, use the other
hand to gently pull your earlobe downwards. This opens the
ear canal and eases insertion of the ear piece.

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Removing a hearing aid
1. Lift the hearing aid and slide it over
the top of your ear .
2. For all other earpieces: Grip the receiver
in the earcanal with two fingers and pull
it carefully out .
Do not pull the receiver cable.
If your hearing aid has a custom shell or a mold, remove it by pulling
the small removal cord toward the back of your head.
Clean and dry your hearing aids after every use.
CAUTION
Risk of injury!
X In very rare cases the ear piece could remain in your ear
when removing the hearing aid. If this happens, have the
ear piece removed by a medical professional.
➊
➋
Using a retention strand
The optional retention strand helps to securely retain the
earpiece in your ear. To position the retention strand:
X Bend the retention strand and position it carefully into the
bottom of the bowl of your ear (refer to the picture).

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Adjusting the volume
Your hearing aids automatically adjust the volume to your situation.
To change volume manually, use a remote control option.
An optional signal can indicate the volume change. Once the
maximum or minimum volume has been reached, you may hear a
signal tone.
Changing hearing programs
Your hearing aids automatically adjust based on the listening
situation, environment and surroundings.
Your hearing aids may also have several hearing programs set by
your hearing care professional to allow you to change the sound,
if needed.
To change the hearing program, use a remote control option.
An optional signal tone can indicate the program change. Default
volume is applied.
Additional optional controls may be available for your hearing aids.
Please discuss with your hearing care professional.
Turning on and off
The following options are available to turn your hearing aids on
and off.
Via charger: Charger must be connected to the power supply.
Turning on: Take the instruments out of the charger.
The startup melody is played in your hearing aids. The default
volume and hearing program are set.
Turning off: Place the hearing aids in the charger.
Switching to standby mode
Standby mode mutes the hearing aids but does not turn them off.
Switch to standby mode using a remote control or the app.
• Settings return to previous when coming out of standby mode
Switch to standby mode using charger. Turn hearing aids off and
on again by placing in charger until one or more orange LEDs
light up
• Settings return to default when coming out of standby mode

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Charging
There are two charger styles available for your hearing aids:
➊MECHARGE™fullpower iRIC R AX
• With power bank
➋MECHARGE™powerdry iRIC R AX
• Cleans and dries
X Place your hearing aids in the charger.
X Follow the instructions in the charger’s user manual. You can
also find useful tips for charging in the charger’s user manual.
➊ ➋
Low power indication
You will hear an alert signal indicating the power cell is running
low. The signal repeats every 20 minutes for about 1.5 hours. Af-
ter that time, your hearing aids will stop working until charged.
Runtime will be reduced if multiple features are used
simultaneously and require more frequent charging.