Miracle-Ear MEENERGY RIC R User manual

MEENERGY™RIC R
Receiver-In-The-Canal User Manual
www.miracle-ear.com

2
Content
Welcome 4
Your hearing aids 5
Hearing aid type 5
Getting to know your hearing aids 6
Components and names 6
Controls 8
Hearing programs 9
Features 9
Daily use 10
Charging 10
Turning on and off 11
Switching to standby mode 12
Inserting and removing your hearing aids 13
Adjusting the volume 17
Changing your hearing programs 17
Further adjustments (optional) 18
Special listening situations 19
On the phone 19
Audio streaming with iPhone 20
Traveling on an airplane 20

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Maintenance and care 21
Hearing aids 21
Ear pieces 23
Professional maintenance 25
Important safety information 26
Further information 28
Safety information 28
Accessories 28
Operating, transport, and storage conditions 29
Disposal information 30
Symbols used in this document 31
Troubleshooting 32
Country-specific information 33
Service and warranty 34

4
Welcome
Thank you for choosing Miracle-Ear®hearing aids to
accompany you through everyday life. Like anything
new, it may take you a little time to become familiar
with them.
This guide, along with support from your Hearing Care
Specialist, will help you understand the advantages and
greater quality of life your hearing aids offer.
To receive the most benefit from your hearing aids, it is
recommended that you wear them every day, all day.
This will help you get adjusted to them.
CAUTION
It is important to read this user manual and the
safety manual thoroughly and completely. Follow
the safety information to avoid damage or injury.
Before using your hearing aids for the first time,
fully charge them. Follow the instructions in the
charger’s user manual.

5
Your hearing aids
This user manual describes optional features that
your hearing aids may have.
Ask your Hearing Care Specialist to indicate the
features that apply to your hearing aids.
Hearing aid type
Your hearing aids are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the hearing aid via a receiver cable. The
hearing aids are not intended for children under the
age of 3 years or persons with a developmental age of
under 3 years.
A power cell (lithium-ion rechargeable battery) is
permanently built into your hearing aid. This enables
easy charging with our inductive charger.
The wireless functionality enables advanced
audiological features and synchronization between your
two hearing aids.
Your hearing aids feature Bluetooth®low energy*
technology allowing for easy data exchange with your
smartphone, and for seamless audio streaming with
your iPhone.**
*The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
**iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S.
and other countries.

6
Getting to know your hearing aids
It is recommended you familiarize yourself with your
new hearing aids. With the hearing aids in your hand,
try using the controls and note their location on the
hearing aid. This will make it easier for you to feel and
press the controls while wearing the hearing aids.
If you have problems pressing the controls of your
hearing aids while wearing them, you can ask your
Hearing Care Specialist whether a remote control
or a smartphone app to control your hearing aids
is available.
Components and names
Ear piece
Receiver
Receiver cable
Microphone openings
Rocker switch
(control, on/off switch)
Side indicator
(red = right ear,
blue = left ear) and
receiver connection

7
You can use the following standard ear pieces:
Standard ear pieces Size
Click Sleeve
(vented or closed)
Click Dome™single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the standard ear pieces. Read
more in section “Maintenance and care”.
Custom-made ear pieces
Custom shell
Click Mold™

8
Controls
The rocker switch allows you to switch hearing programs.
Your Hearing Care Specialist has programmed your
desired functions to the rocker switch.
Rocker switch function L R
Press briefly:
Program up
Volume up
Volume down
Tinnitus control signal level up
Tinnitus control signal level down
TV stream on/off
Press for about 2 seconds:
Program up
Volume up
Volume down
Tinnitus control signal level up
Tinnitus control signal level down
TV stream on/off
Press for more than 3 seconds:
Turn on/off
L = Left, R = Right

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You can also use a remote control to change
hearing programs and adjust the volume of your
hearing aids. With our smartphone app you have
even more control options.
Hearing programs
1
2
3
4
5
6
Read more in section “Changing hearing programs.”
Features
The Tinnitus control feature generates a sound to
distract you from your tinnitus.

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Daily use
To ensure easy use of your hearing aids, they are
equipped with a rocker switch. In addition, we offer
an app for Android®as well as iPhones®which makes
handling your devices even easier. Contact your
Hearing Care Specialist for help downloading and
installing the smartphone app.
Charging
Place your hearing aids in the charger.
XFollow the instructions in
the charger’s user manual.
You can also find useful tips
for charging in the charger’s
user manual.
Low power indication
You will hear an alert signal
to indicate the power cell is
running low. The signal will be
repeated every 20 minutes.
Depending on the usage of your hearing aids, you have
approximately 1.5 hours to charge your hearing aids
before they stop working.
Note that the power cell runtime is reduced if too many
features are used simultaneously.

11
Turning on and off
You have the following options to turn your hearing aids
on or off.
Via charger:
XTurning on: Take the hearing aids out of the charger.
The startup melody is played in your hearing aids.
The default volume and hearing program are set.
XTurning off: Place the hearing aids in the charger.
Note that the charger must be connected to a power
supply. For details refer to the charger’s user manual.
Via rocker switch:
XTurning on: Press and hold the lower
part of the rocker switch until the
startup melody starts to play. Release
the rocker switch while the melody is
playing.
The default volume and hearing
program are set.
XTurning off: Press and hold upper
or lower part of the rocker switch
for several seconds. A power down
melody is played.
See also the tips for charging in the charger’s user
manual.

12
Switching to standby mode
Via remote control or smartphone app, you can switch
your hearing aids to standby mode. This mutes the
hearing aids. When you leave standby mode, the
previously used volume and hearing program are set.
Note:
●In standby mode, the hearing aids are not turned off
completely. They draw some power.
Therefore, we recommend using standby mode only
for a short period of time.
●If you want to leave standby mode, but the remote
control or app is not available, turn your hearing
aids off and on again (via rocker switch or by shortly
placing them in the charger until one or more orange
LEDs light up). In this case, the default volume and
hearing program are set.

13
Inserting and removing your hearing aids
Your hearing aids have been fine-tuned for your right
and left ear. Colored markers indicate
the side:
●red marker = right ear
●blue marker = left ear
Inserting a hearing aid:
XFor Click Sleeves, take care that the bend of the
Click Sleeve is in line with the bend of the receiver
cable.
Correct:
Incorrect:

14
X
Hold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal .
XTwist it slightly until it sits well.
Open and close your mouth
to avoid accumulation of air in
the ear canal.
XLift the hearing hearing aid
and slide it over the top of
your ear .
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too
deeply into the ear.
●It may be helpful to insert the right hearing aid
with the right hand and the left hearing aid
with the left hand.
●If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

15
The optional retention strand helps to securely retain
the ear piece in your ear. To position the retention
strand:
XBend the retention strand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).

16
Removing a hearing aid:
XLift the hearing aid and slide
it over the top of your ear .
XIf your hearing aid is
equipped with a custom shell
or a Click Mold, remove it
by pulling the small removal
cord toward the back of your
head.
XFor all other ear pieces: Grip the receiver in the
ear canal with two fingers and pull it carefully out .
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain
in your ear when removing the hearing aid. If
this happens, have the ear piece removed by a
medical professional.
Clean and dry your hearing aids after usage. Read more
in section “Maintenance and care”.

17
Adjusting the volume
Your hearing aids automatically adjust the volume to the
listening situation.
XIf you prefer manual volume adjustment, press
the upper part of the rocker switch to increase the
volume or press the lower part to decrease the
volume.
Refer to section “Controls” for the setting of your
rocker switch.
An optional signal can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.
Changing hearing programs
Depending on the listening situation, your hearing aids
automatically adjust their sound.
Your hearing aids may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the
program change.
XTo change the hearing program, press the rocker
switch briefly.
Refer to section “Controls” for the setting of the
rocker switch. Refer to section “Hearing programs”
for a list of your hearing programs.
The default volume is applied.

18
Further adjustments (optional)
You can also use the hearing aid controls to change
other features, for example, the level of the Tinnitus
control signal.
Refer to section “Controls” for the setting of your
controls.

19
Special listening situations
On the phone
When you are on the phone, hold
the telephone receiver slightly
above your ear. The hearing aid
and telephone receiver should be
aligned. Turn the receiver slightly
so that the ear is not completely
covered.
Telephone program
You may prefer a certain volume when using the
phone. Ask your Hearing Care Specialist to configure a
telephone program.
XSwitch to the telephone program whenever you are
on the phone.
If a telephone program is configured for your hearing
aids, it is listed in section “Hearing programs”.

20
Audio streaming with iPhone®
Your hearing aids are Made for iPhone hearing aids.
This means you can get phone calls and listen to music
from your iPhone directly into your hearing aids.
For more information about compatible iOS devices,
pairing, audio streaming and other useful functions,
contact your Hearing Care Specialist.
Traveling on an airplane
The charger is allowed in both, carry-on luggage and
checked luggage.
You need to turn off the Bluetooth®connection on
your hearing aids by using the app. There is no risk of
transmitting from the hearing aids 2.4 GHz transmitter
as long as the hearing aids are not connected to the
mobile phone.