Mitel 5610 IP Dect Stand Instruction Manual

MITEL
COMMUNICATIONS DIRECTOR
PLATFORM AND
5000 COMMUNICATIONS
PLATFORM

Configuration and Administration Guide
NOTICE
The information contained in this document is believed to be accurate in all respects but is not
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5610 IP DECT Stand Configuration and Administration Guide
Release 2.0
June 2012
®,™ Trademark of Mitel Networks Corporation
© Copyright 2012, Mitel Networks Corporation
All rights reserved

Configuration and Administration Guide
i
INTRODUCTION ....................................................................................................... 1
What’s New in This Release................................................................................................1
Requirements and Conditions .............................................................................................2
Using a Repeater.................................................................................................................2
About the Handset Connection Status Indicators................................................................3
5610 Cordless Handset Feature Set ...................................................................................3
Related Documentation .......................................................................................................5
REGISTRATION AND CONFIGURATION................................................................ 5
Complete Device Programming...........................................................................................6
MCD Device Programming..............................................................................................................6
5000 CP SIP Phone Programming .................................................................................................7
Register the Handsets with the IP DECT Stand ..................................................................8
Assign an IP Address to the IP DECT Stand.......................................................................8
Configure Handsets via IP-DECT Stand Configurator Web Interface..................................9
Configure Handset from the Handset Display Menu .........................................................14
Change the Handset Display Name and PIN Code...........................................................16
IP DECT STAND CONFIGURATION NOTES......................................................... 17
Operation->Home..............................................................................................................17
Setup->VoIP Account ........................................................................................................17
Setup->Management Settings...........................................................................................17
Setup->NAT/RTP Settings.................................................................................................17
Setup->IP Settings.............................................................................................................17
Setup->Pincode Settings...................................................................................................18
Setup->Telephony Settings ...............................................................................................18
Destination for Incoming call.........................................................................................................18
Outgoing Identity to be used for....................................................................................................18
Setup->Time Settings........................................................................................................20
5610 HANDSET CONFIGURATION NOTES.......................................................... 21
About the Handset Menu...................................................................................................21
Options->Redial.............................................................................................................................21

Configuration and Administration Guide
ii
Options->Active calls.....................................................................................................................21
Options->VoIP Line........................................................................................................................21
OK->Contacts................................................................................................................................21
OK->Settings .................................................................................................................................21
OK->Messages..............................................................................................................................21
OK->Call Log.................................................................................................................................21
Network Configuration Notes.............................................................................................22
IP Configuration.............................................................................................................................22
File Transfer Protocol ....................................................................................................................22
DHCP.............................................................................................................................................23
VLAN Tagging................................................................................................................................23
SIP Configuration...............................................................................................................24
SIP Server and SIP Accounts........................................................................................................24
STUN, RPORT, SIP Port Settings.................................................................................................26
PIN Protection of Handset Menus .....................................................................................28
Registrations Administration..............................................................................................28
WEB Server Customization...............................................................................................29
Automatic DST (Daylight Saving Time) adjustment...........................................................30
Logs...................................................................................................................................32
SERVER BASED CONFIGURATION FILES...........................................................32
Handset Configuration File................................................................................................35
Phonebook Configuration File ...........................................................................................42
FEATURE SUPPORT..............................................................................................43
5610 Handset and IP DECT Stand Features.....................................................................43
IP DECT Stand LED Indicators......................................................................................................44
Handset Registration.....................................................................................................................44
Two Line Support...........................................................................................................................44
Message Waiting Indication...........................................................................................................44
Supervised Transfer ......................................................................................................................45
Unsupervised Transfer ..................................................................................................................45
Conference ....................................................................................................................................45
Conference Split (End Conference)...............................................................................................45
Call Forwarding (Always, Busy, No Answer).................................................................................46
Do Not Disturb ...............................................................................................................................46
Call Swap.......................................................................................................................................46
Call Waiting....................................................................................................................................46
MCD Supported Features..................................................................................................46

3
Call Forwarding.............................................................................................................................46
Hospitality Features.......................................................................................................................46
Do Not Disturb...............................................................................................................................46
Feature Interactions...........................................................................................................47
Call log...........................................................................................................................................47
Personal Ring Group (PRG) .........................................................................................................47
MAINTENANCE ...................................................................................................... 47
Firmware Updates .............................................................................................................47
Download the Firmware ................................................................................................................47
Schedule Automatic Firmware Updates........................................................................................47
Firmware Update Error Codes......................................................................................................48
Deregistering a Handset....................................................................................................49
Resetting the Stand to Default Settings.............................................................................50
TROUBLESHOOTING ............................................................................................ 50

Configuration and Administration Guide
1
Introduction
The Mitel 5610 Cordless Handset and IP DECT Stand provide Mitel Communications Director (MCD)
or 5000 Communication Platform (CP) SIP call processing features on a cordless handset. The IP
DECT stand supports up to eight cordless handsets. Each handset can be programmed as a
separate extension on the MCD system or you can program the cordless handsets in a personal ring
group to allow a group of users to answer calls to the same extension number.
The IP DECT stand connects to the network through the PC port on a Mitel 5312, 5320, 5324, 5330,
5340 or 5360 IP Phone. The IP DECT stand provides call transfer, conferencing, and other basic
features between handsets. As well, the MCD or 5000 CP system extends the system’s SIP phone
features to the handsets.
This document provides instructions on how to configure the IP DECT stand and 5610 Cordless
Handsets to support SIP telephony. Note that instructions for physically installing the IP DECT Stand
are covered in the “5610 Cordless Handset and IP DECT Stand Installation Guide”. Separate
versions of this installation guide are provided for the MCD and 5000 CP.
What’s New in This Release
The PIN code (default 0000) that users must enter to access the Settings menu for handset
configuration can now be from 3 to 8 digits in length.
For hospitality environments, you can apply the following system behaviors by enabling the new
Hotel Option setting in Telephony Settings page of the of the IP DECT web configuration
interface:
Silent upgrades and resets
Disable call logging
Prevent phonebook modification.
In the Telephony Settings page of the IP DECT web configuration interface, the default setting
for the Destination for incoming call option has changed. By default, calls that are made to
each account now only ring the associated handset.
The @ sign that appeared on the handset displays to indicate call states has been replaced with
the following phone icons:
Off Hook
Call Held
On Hook
You can populate the handsets with Phonebook contacts from a configuration file
(phonebook.csv). You create a file that contains a list of the names and numbers in comma
separated format and then download the file to the handsets from a tftp or http server similar to
the way IP DECT Stand configuration files and firmware updates are downloaded. For details,
see Phonebook Configuration File on page 41.

Configuration and Administration Guide
2
Requirements and Conditions
An MCD system must have software MCD Release 4.0 SP1 or later to support the Mitel 5610
Cordless Handset and IP DECT stand. A 5000 CP must be equipped with v4.0 or later
software.
Roaming (call handoff) is not supported between IP DECT stands.
Although you can register up to eight handsets with an IP DECT stand, the stand only
supports up to three simultaneous calls. If three calls are already in progress via the IP DECT
stand, any other handset users who attempt to place a call will receive busy tone.
-For site applications where all the users registered to a stand are expected to place calls
frequently, register a maximum of three handsets to the stand.
-For site applications where users will seldom place calls, it may be suitable to register
more than three handsets to a single stand.
Using a Repeater
You can have up to 6 RTX4002 DECT repeaters connected to an IP DECT stand to extend handset
signal range. Note that each repeater that you connect to the stand reduces the number of supported
handsets by one. For example if you connect one repeater, then you can only register seven
handsets; if you connect two repeaters, then you can only register six handsets.
A maximum of two simultaneous calls can be handled per repeater. Note that a conference
established through the 5610 handset menus counts as two calls on a 5610 device.
Refer to the RTX4002 DECT Repeater Installation Guide for instructions on how to install the
repeater and register it with the stand. After registration is complete, the LED on the repeater remains
on solid. While the repeater is supporting a call, the LED on the repeater flashes.
After installing a RTX4002 DECT repeater, test the signal range to ensure that the repeater has
registered with the stand. Test the handset signal range by going to the limit of signal range. If the
repeater has registered with the stand, the handset signal range should be approximately 50 meters
(indoors) or 300 meters (outdoors) from the repeater. You can also use the repeater verification tone
to check if a handset is supported in the extended area of the repeater. To determine if a handset call
is being supported by the repeater by using the verification tone:
1. Enable the verification tone feature on the stand. Refer to the RTX4002 DECT Repeater
Installation Guide for instructions. By default, this tone is disabled.
2. Initiate a call from the handset in the repeater area when this tone is enabled. If the call is being
supported by the repeater, you will hear the verification tone (a single tone repeated every 2.5
seconds).
3. Disable the verification tone. Refer to the RTX4002 DECT Repeater Installation Guide for
instructions.

3
About the Handset Connection Status Indicators
The two semi circles in the top left corner of the handset main display indicate the connection status
of the handset. The left semi-circle indicates the status of the handset registration to the stand; the
right semi-circle indicates the status of the SIP connectivity to the communication platform.
Black/Black: Handset is not registered with the IP DECT stand or the handset is out of range of
gateway. If moving the handset closer to the stand does not change the semi circles to
White/White, re-register the handset with the stand.
White/Black: Handset is within range of the stand but is not configured to receive calls.
White/White: Handset is registered with the stand and configured correctly to receive calls.
5610 Cordless Handset Feature Set
This section lists the features available for the 5610 Cordless Handset and IP DECT stand product:
Call and telephony features
o8 handsets, one account for each SIP server (8 servers)
oMaximum of 3 simultaneous calls
oCall forward all, on busy, on no answer (via MCD Feature Access Codes)
oCall timer
oCall transfer and call hold.
oCaller ID with name from phone book
oDistinctive ringing
oCall log of incoming/outgoing/missed calls
oCall return (from call log)

Configuration and Administration Guide
4
oContact directory (Maximum of 170 entries per stand)
oSpeed dial
oConferencing (3-party conference)
oCall hang up –upon return to charging cradle
oDTMF sending in call (RFC2833)
Audio features
oMute (disable microphone)
oReceiver volume control
oRing tones melodies
oRinger volume
oKey sounds (click, DTMF and special tones)
oLow battery & out of range audible warnings
oSpeakerphone
oHeadphone jack (2.5 mm)
Deployment
oConfiguration through local web-interface, handset user interface, or via a configuration file
using TFTP from a network server.
oHandsets can automatically import a Phonebook configuration file from the IP DECT stand.
o3 to 8-digit PIN required to access Settings menu for handset configuration
oFor hospitality environments, you can apply the following system behaviors:
Silent upgrades and resets
Disable Call logging
Prevent phonebook modification
Other features
oGraphical menu system
oAuto answer (when handset is lifted from charger)
oSeparate charging cradle for handset
oHearing aid compatible
oKey lock option
oSelectable menu language
oOn-hook dialing (pre-dial numbers before pressing off-hook button)
oOperating time of 8 hours talk / 240 hours standby
oAutomatic or fixed registration of handset to gateway
oDisplayed information in idle mode (signal, battery level, time)
oMessage waiting indicator (missed calls, voice mail)
o128 x 128 bit display with 65536 colors and backlight
Quality of service
oType of Service (ToS)
CODECs
oG.711 (64 kbps, A-law & u-law)
oG.729
Interoperability
oDECT interface (3081) or DECT 6.0 (3080)
oWiFi friendly
oMaximum Range from stand: 50 meters (150 ft) indoors, 300 meters (900 ft) outdoors
NOTE: These specifications are subject to change without notice.