6863i Desk Phone -Quick Reference
0800 999 010 | www.digitalisland.co.nz Cloud PBX, Mobile and Internet. Sorted
Call Transferring 3-Way Conferencing
Blind/Cold Transfer
Blind transfer transfers the current call to the recipient
immediately and disconnects you. This works well if the
transfer recipient is awaiting a call from somebody.
To make a Blind transfer simply press on the then
enter the recipients number. Then press again.
Attended/Warm Transfer
Attended transfer allows you to introduce the call to the
recipient prior to connecting the transfer through.
To make an Attended transfer simply press on the then
enter the recipients number. Then press the right arrow
to Dial to call recipient. Once introduction is made
and recipient is willing to take the call, press again.
In an active call, press the key
Select Services > Conference.
Dial the number of the other party or, if applicable,
press the Line key where the other party is being held.
When the other party answers, press the and select
Services > Conference again.
Customisation
Adjusting the Volume
Press during a call to adjust call volume. Pressing
while handset is down and inactive adjusts ringer volume.
Selecting a Ringtone
Press and select Preferences > Tones > Ring Tone
Scroll through the tone list by pressing and
Press or Enter to set it.
Tip: To remember to press the Transfer button at the
start and at the end, think of a sandwich. With the
recipient being the sandwich filling.
Transfer > Recipient > Transfer
