Mitel Superset 4150 User manual

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4150
Digital
Telephone
A Guide to TelePacific’s 4150 Digital Telephone

TABLE OF CONTENTS
Ringer Control 02
Handset Receiver Volume Control 02
Speaker Volume Control 02
Display Contrast Control 02
Feature Keys 02
Making and Answering Calls 03
Speed Call Keys 03
Hold 04
Transfer 04
Handsfree Operation 04
Conference 04
Conference Split 05
Add Held 05
Call Forward —
External / Internal Extensions 05
Callback 05
Call Park 06
Campon 06
Feature Access Codes 06
Master Speed List
for Company Use 06
Night Answer 07
2
RINGER CONTROL
To adjust the Ringer Volume while the set is ringing:
4 Press ▲or ▼
To adjust the Ringer Pitch while the set is idle:
4 Press SUPERKEY
4 Press the More softkey until the Ring Adjust
softkey appears
4 Press the Ring Adjust softkey
4 Press the Ringer Pitch softkey
4 Press ▲or ▼
4 Press SUPERKEY
HANDSET RECEIVER
VOLUME CONTROL
To adjust the Handset Receiver Volume when you
are using the handset:
4 Press ▲or ▼
SPEAKER VOLUME CONTROL
To adjust the Speaker Volume during a Handsfree
conversation:
4 Press ▲or ▼
DISPLAY CONTRAST CONTROL
To adjust the Display Contrast while your set is idle:
4 Press ▲or ▼

3
FEATURE KEYS
To display information about a key:
4 Press SUPERKEY
4 Press the More softkey until the Display Keys
softkey appears
4 Press the Display Keys softkey
4 Press a personal key
4 Press SUPERKEY
To reprogram a personal key:
4 Press SUPERKEY
4 Press the More softkey until the Feature Key
softkey appears
4 Press the Feature Key softkey
4 Press a personal key that is not a Line
Appearance key
4 Do one of the following:
—To change a key, press the Change softkey
and select a new key type
—To clear the key, press the Clear softkey.
4 Press SUPERKEY
MAKING AND ANSWERING CALLS
To make a call:
4 Lift the handset
4 Press the outgoing key, or if you do not have
an outgoing line, press the key labeled with
your extension
4 Dial the number
—or—
Press a Speed Call key
—or—
Press the Redial softkey
To answer a call:
4 Lift the handset
—or—
Press the flashing Line Appearance key and
lift the handset
SPEED CALL KEYS
To dial a stored Speed Call number:
4 Lift the handset
4 Press a Speed Call key
To store a Speed Call number:
4 Press SUPERKEY
4 Press the More softkey until the Feature Key
softkey appears
4 Press the Feature Key softkey
4 Press a personal key that is not a Line
Appearance key
4 Press the Change softkey
4 Press the Speed Call softkey
4 Do one of the following:
—To enter a new number, dial the number. If
the number you are entering is an internal
extension, dial the 4-digit extension. If the
number you are entering is an external
number, enter a “9” before entering the 7 or
10-digit phone number.
—To enter the last number dialed, press the
Redial softkey
4 To make the number private, press the Make
Private softkey
4 Press the Save softkey
4 Press SUPERKEY

4
HOLD
To place a call on Hold:
4 Press HOLD
To retrieve a call from Hold:
4 Lift the handset
4 Press the flashing Line Appearance key
To retrieve a call from Hold at another station:
4 Dial the #key, followed by the 3key and the
number of the station that placed the call on
Hold
TRANSFER
To transfer an active call:
4 Press the Trans/Conf softkey
4 Dial the number of the third party
4 Do one of the following:
—To complete the transfer, hang up
—To announce the transfer, wait for an
answer, consult, and hang up
—To cancel the transfer, press Back To Held
softkey
HANDSFREE OPERATION
To use Handsfree Operation to make calls:
4 Press your outgoing line, or if you do not have
an outgoing line, press the key labeled with
your extension
4 Dial the number
4 Communicate by using the speaker and the
microphone
To use Handsfree Operation to answer a call:
4 Press the flashing Line Appearance key
4 Communicate by using the speaker and the
microphone
To hang up while using Handsfree Operation:
4 Press SPEAKER
To temporarily disable the microphone during a
Handsfree conversation:
4 Press MICROPHONE (the microphone LED
turns off)
To re-enable the microphone and return to the
conversation:
4 Press MICROPHONE (the microphone LED
turns on)
To disable Handsfree Operation:
4 Lift the handset
To return to Handsfree Operation:
4 Press SPEAKER
4 Hang up handset
CONFERENCE
To form a Conference when a two-party call is
already in place, or to add another party to an
existing Conference:
4 Press the Trans/Conf softkey
4 Dial the number of the next party
4 Wait for an answer
4 Press the Conference softkey
To leave a Conference:
4 Hang up
REMINDER: When you initiate a conference call, any
long distance usage charges will be billed to your
phone line. You can have up to five callers on the
line during a conference call.

5
CONFERENCE SPLIT
To Split a Conference and speak privately with the
original party:
4 Press the Split softkey
ADD HELD
To move a call on Hold to another Line Appearance
key:
4 Press the available Line Appearance key
4 Press the Add Held softkey
4 Press the flashing Line Appearance key
To add a call on Hold to an existing conversation or
conference:
4 Press the Add Held softkey
4 Press the flashing Line Appearance key
CALL FORWARD –
EXTERNAL/INTERNAL EXTENSIONS
Call Forward lets you redirect incoming calls to an
alternate number. “External Calls” redirects your
incoming external calls only; “Internal Calls” redirects
your incoming internal calls only. If you want to
redirect both external and internal calls, you must
program each separately.
“Always Forward” redirects all incoming calls. “No
Answer” redirects calls after several rings if you
don’t answer. “Busy” redirects calls when your
telephone is busy. “Busy/No Answer” redirects calls
when your telephone is busy or when you don’t
answer.
REMINDER: When forwarding calls to an external
number, you must first store that number as a
Speed Call number. See Speed Call Keys section
for instructions.
To program Call Forward:
4 Press SUPERKEY
4 Press the More softkey until “Call Forwarding”
appears.
4 Press the Yes softkey
4 Do one of the following:
—To program external forwarding, press the
Change softkey
—To program internal forwarding, press the
No softkey followed by the Change softkey
4 Press the Program softkey
4 Press the No softkey until the desired type of
call forwarding appears
4 Press the Yes softkey
“TO:” prompt will appear
4 Select the desired Speed Call key
4 Press the Save softkey
To turn Call Forward on and off (once it has been
programmed):
4 Do one of the following:
—To turn Call Forward on, press the Turn Fwd
On softkey
—To turn Call Forward off, press the Turn Fwd
Off softkey
CALLBACK
To request a Callback when you reach a busy or
unanswered telephone:
4 Press the Call Me Back softkey
To answer a Callback:
4 Lift the handset

6
To view and/or cancel outstanding Callbacks:
4 Press SUPERKEY
4 Press the More softkey until the Callbacks
softkey appears
4 Press the Callbacks softkey
4 Press the Next and Previous softkeys (if
required)
4 Do one of the following:
—To cancel a Callback, press the Cancel
softkey
—To call the number shown, press the Call
Again softkey
REMINDER: To enable this feature, your internal
forwarding must be set to “When No Answer.”
CALL PARK
This application is not configured on all systems.
Please check with your TelePacific trainer for
clarification.
Call Park puts calls in an orbit mode freeing up your
incoming lines and allowing other system users to
pick up a parked call from any phone. You may park
up to 25 calls at one time.
To park a call:
4 Answer the incoming call
4 Press the Call Park softkey
4 Read the LCD display before replacing the
handset in the cradle. The LCD will display
where the call is parked. (Example: “@*401”)
4 Announce the parked call by Overhead Page
or All Phone Page
To retrieve a parked call:
4 Pick up the handset of any phone and dial the
*key followed by the voice announced park
code
CAMPON
To Campon to a busy station:
4 Press the I Will Wait softkey
To retrieve a call when you hear the Campon tone:
4 Press the Call Waiting softkey
4 Press the Trade Calls softkey
REMINDER: To enable this feature, your internal
forwarding must be set to “When No Answer.”
FEATURE ACCESS CODES
Feature Access Code
Direct Call Pickup # 5
Retrieve a Call from Hold # 3
Overhead Paging # 0 0
Directed Phone Page * 11
Group Page Answer Back *1 2
Master Speed List # 6
Page All Phones *1 1 #
Headset Mode # # 9
MASTER SPEED LIST
FOR COMPANY USE
To program a company Speed List:
4 Press SUPERKEY
4 Press the More softkey until the Feature Key
softkey appears
4 Press the Feature Key softkey
4 Press the System softke

7
To store a Speed Call number:
4 Enter the Index Number. You may not use
97 or 98 as your Index Number. These are
reserved for TelePacific’s use.
4 Enter the telephone number. If the number
you are entering is an internal extension,
dial the 4-digit extension. If the number you
are entering is an external number, enter a
“9” before entering the 7 or 10-digit phone
number.
4 Press the Save softkey
4 Repeat this process to continue building your
Speed List
4 Once list has been programmed, all employees
may use it by entering the #key, followed by
the 6key and the list Index Number.
4 Each company can program a Master Speed
List up to 998 numbers
NIGHT ANSWER
Night answer is an after hours application. This
feature may differ for each business. Please check
with your TelePacific trainer for clarification.
To forward your calls to voicemail or an answering
service (After Hours):
4 Press SUPERKEY
4 Press the More softkey until the Night Answer
softkey appears
4 Press the Night Answer softkey
4 Select Night Appropriate. Your incoming
business lines will now forward to the selected
night answer destination.
To take calls off Night Answer (Day Mode):
4 Press SUPERKEY
4 Press the More softkey until the Night Answer
softkey appears
4 Press the Night Answer softkey
4 Select Day. Your incoming business lines
will now ring to the selected day mode
destination.