Mitel Superset 4025 User manual

USER GUIDE

SX-200 ICP - 1.0

L

Contents

ABOUT YOUR PHONE 

TIPS FOR YOUR COMFORT AND SAFETY 

'RQWFUDGOHWKHKDQGVHW 

3URWHFW\RXUKHDULQJ 

$GMXVWLQJWKHYLHZLQJDQJOH 

CUSTOMIZING YOUR PHONE 

5LQJHU&RQWURO 

+DQGVHW5HFHLYHU ROXPH&RQWURO 

6SHDNHU ROXPH&RQWURO 

'LVSOD\&RQWUDVW&RQWURO 

)HDWXUH.H\V 

/DQJXDJH&KDQJH 

MAKING AND ANSWERING CALLS 

0DNHDFDOO 

$QVZHUDFDOO 

5HGLDO 

6SHHG&DOO.H\V 

6SHHG&DOO3HUVRQDO 

+DQGVIUHH2SHUDWLRQ 

*URXS/LVWHQ 

$XWR$QVZHU 

LL

CALL HANDLING 

+ROG 

7UDQVIHU 

&RQIHUHQFH 

&RQIHUHQFH6SOLW 

$GG+HOG 

6ZDS 

&DOO)RUZDUG 

&DOO)RUZDUG(QKDQFHG 

&DOO)RUZDUG1R,QWHUQDO([WHUQDO6SOLW 

&DOO)RUZDUG1R,QWHUQDO([WHUQDO6SOLW(QKDQFHG 

&DOO)RUZDUG,P+HUH 

&DOO)RUZDUG)RUFHG 

&DOO)RUZDUG7RJJOH 

0HVVDJLQJ$GYLVRU\ 

0HVVDJLQJ&DOOEDFN 

LLL

USING ADVANCED FEATURES 

$FFRXQW&RGHV 

&DOOEDFN 

&DOO3DUN 

&DOO3DUN6\VWHP 

&DOO3LFNXS 

&DOO3DUN'HVWLQDWLRQ3KRQH 

&DOO3DUN6SHFLILF2UELW 

&DPSRQ 

'R1RW'LVWXUE 

2YHUULGH,QWUXGH 

3DJLQJ3$ 

3DJLQJ'LUHFW 

3DJLQJ$OO6HW 

3DJLQJ*URXS 

'LUHFW6WDWLRQ6HOHFW%XV\/DPS)LHOG'66%/) 

'66%/)&DOO3LFNXS 

'LUHFW3DJH%/) 

'66%/)'LUHFW3DJH&DOO3LFNXS 

$XWRODWFK0LFURSKRQH 

,QWHUFRP 

5HPLQGHU 

5HPLQGHU0XOWLSOH 

+DQGVHW0XWH 

+HDGVHW2SHUDWLRQ 

+HDGVHW2SHUDWLRQ+HDGVHWZLWK)HDWXUH&RQWURO6ZLWFK 

0XVLF 

3DUNDQG3DJH 

5HFRUGD&DOO 

&DOO/RJJLQJ 

3KRQHERRN 

'RRU2SHQHU 

FEATURE ACCESS CODES 

-1-

ABOUT YOUR PHONE

The Mitel Networks 4025 phone has ten fixed-function keys ( SUPERKEY,

TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL, SPEAKER,

MICROPHONE, and ) three softkeys, and 14 personal keys with built-in

status indicators. The personal key on the bottom right is always your Prime

Line; the remaining personal keys can be programmed as:

Feature keys (for example, Swap ). You can program feature keys from

your phone. Your administrator can also program feature keys.

Speed Call keys. You can program speed call keys from your phone.

Line Appearances. Only the administrator can program line appearances.

Your telephone also features display-assisted selection of features, on-hook

dialing, and a large Message Indicator.

Note: When using the SUPERKEY, press CANCEL to back up amenu level.

IMPORTANT NOTE FOR HEADSET USERS:

Mitel Networks headsets with a feature control switch must be installed in the

dedicated headset jack (the jack nearest the front of the phone). Installation

will disable your handset microphone. Disconnecting the headset at the jack

or at the quick-disconnect plug restores handset operation.

Telephone status indicators

When line is: the indicator is:

Idle Off

Busy On

Ringing Flashing slowly

On hold at your phone Flashing rapidly

On hold at another phone Flashing slow on/fast off

About Feature Access Codes

Use of some features requires dialing access codes. The codes are flexible

and may be different than those in this guide. Ask your Administrator for a

list of codes you should use.



TIPS FOR YOUR COMFORT AND SAFETY

Don’t cradle the handset!

3URORQJHGXVHRIWKHKDQGVHWFDQOHDGWRQHFNVKRXOGHURUEDFNGLVFRPIRUW

HVSHFLDOO\LI\RXFUDGOHWKHKDQGVHWEHWZHHQ\RXUHDUDQGVKRXOGHU,I\RX

XVH\RXUSKRQHDORW\RXPD\ILQGLWPRUHFRPIRUWDEOHWRXVHDKHDGVHW

6HHWKHVHFWLRQRQKHDGVHWXVDJHHOVHZKHUHLQWKLVJXLGHIRUPRUH

LQIRUPDWLRQ

Protect your hearing

<RXUSKRQHKDVDFRQWUROIRUDGMXVWLQJWKHYROXPHRIWKH

KDQGVHWUHFHLYHURU

KHDGVHW%HFDXVHFRQWLQXRXVH[SRVXUHWRORXGVRXQGVFDQFRQWULEXWHWR

KHDULQJORVVNHHSWKHYROXPHDWDPRGHUDWHOHYHO

Adjusting the viewing angle

7KHVWDQGEXLOWLQWR\RXUSKRQHWLOWVWRJLYH\RXDEHWWHUYLHZRIWKHNH\V

DQGGLVSOD\

7RWLOW\RXUWHOHSKRQHIRUEHWWHUYLHZLQJ

 3UHVVWKHUHOHDVHWDEVRQWKHVVLGHVRIWKHVWDQG

 +LQJHWKHWZRIURQWKRRNVDQGVQDSWKHWZREDFNKRRNVRIWKHVWDQGLQWR

HLWKHUWKHXSSHURUORZHUQRWFKHVRQWKHEDFNRIWKHSKRQH









CUSTOMIZING YOUR PHONE

Ringer Control

7RDGMXVWWKH5LQJHU9ROXPHZKLOHWKHSKRQHLVULQJLQJ

3UHVV RU 

7RDGMXVWWKH5LQJHU3LWFKZKLOHWKHSKRQHLVLGOH

 3UHVV683(5.(<

 3UHVVWKH1RVRIWNH\XQWLO5LQJHU$GMXVW"DSSHDUV

 3UHVVWKH<HVVRIWNH\

 3UHVVWKH<HVVRIWNH\

 3UHVV RU WRDGMXVWWKHULQJHUSLWFK

 3UHVV683(5.(<

Handset Receiver Volume Control

7RDGMXVWWKH+DQGVHW5HFHLYHU9ROXPHZKHQ\RXDUHXVLQJWKH

KDQGVHW

3UHVV RU WRDGMXVWWKHKDQGVHWUHFHLYHUYROXPH

Speaker Volume Control

7RDGMXVWWKH6SHDNHU9ROXPHGXULQJD+DQGVIUHHFRQYHUVDWLRQ

3UHVV RU WRDGMXVWWKHVSHDNHUYROXPH

Display Contrast Control

7RDGMXVWWKH LVSOD\&RQWUDVWZKLOH\RXUSKRQHLVLGOH

3UHVV RU WRDGMXVWWKHFRQWUDVWRIWKHGLVSOD\



Feature Keys

7RGLVSOD\LQIRUPDWLRQDERXWDNH\

 3UHVV683(5.(<

 3UHVVDSHUVRQDONH\

 3UHVV683(5.(<

7RUHSURJUDPDSHUVRQDONH\

 3UHVV683(5.(<

 3UHVVWKH1RVRIWNH\XQWLO3HUVRQDO.H\V"DSSHDUV

 3UHVVWKH<HVVRIWNH\

 3UHVVDSHUVRQDONH\WKDWLVQWDOLQHNH\

 3UHVVWKH&KDQJHVRIWNH\

 3UHVVWKH1RVRIWNH\XQWLOWKHGHVLUHGIHDWXUHDSSHDUV

 3UHVVWKH<HVVRIWNH\

 3UHVV683(5.(<

Language Change

7RFKDQJHWKHGLVSOD\ODQJXDJH

 3UHVV683(5.(<

 3UHVVWKH1RVRIWNH\XQWLO/DQJXDJH"DSSHDUV

 3UHVVWKH<HVVRIWNH\

 3UHVVWKH&KDQJHVRIWNH\

 3UHVVWKH1RVRIWNH\XQWLOWKHGHVLUHGODQJXDJHDSSHDUV

 3UHVVWKH<HVVRIWNH\



MAKING AND ANSWERING CALLS

Make a call

 /LIWWKHKDQGVHW

 ,I\RXZDQWWRXVHD1RQ3ULPH/LQHSUHVVD/LQH$SSHDUDQFHNH\

 'LDOWKHQXPEHU

25

3UHVVD6SHHG&DOONH\

25

3UHVV5(',$/

Answer a call

/LIWWKHKDQGVHW

25

3UHVVWKHIODVKLQJ/LQH$SSHDUDQFHNH\DQGOLIWWKHKDQGVHW

Redial

7RUHGLDOWKHODVWQXPEHUWKDW\RXPDQXDOO\GLDOHG

 /LIWWKHKDQGVHW

 3UHVV5(',$/



Speed Call Keys

<RXPD\XVH6SHHG&DOO.H\VWRPDNHDFDOORUWRVHQGDVWULQJRIGLJLWV

VXFKDVDSDVVZRUGGXULQJDFDOO

7RGLDODVWRUHG6SHHG&DOOQXPEHU

 /LIWWKHKDQGVHW

 3UHVVD6SHHG&DOONH\

7RVWRUHD6SHHG&DOOQXPEHU

 3UHVV683(5.(<

 3UHVVWKH1RVRIWNH\XQWLO3HUVRQDO.H\V"DSSHDUV

 3UHVVWKH<HVVRIWNH\

 3UHVVDSHUVRQDONH\WKDWLVQWDOLQHNH\

 3UHVVWKH&KDQJHVRIWNH\

 3UHVVWKH<HVVRIWNH\

 'RRQHRIWKHIROORZLQJ



7RVWRUHDQHZQXPEHUHQWHUDWUXQNDFFHVVFRGHXVXDOO\

IROORZHGE\WKHWHOHSKRQHQXPEHUSUHVV+2/'EHWZHHQGLJLWVWR

FUHDWHDRQHVHFRQGSDXVHGXULQJGLDOLQJSUHVV+2/'PRUHWKDQ

RQFHWROHQJWKHQWKHSDXVH



7RHQWHUWKHODVWQXPEHUGLDOHGSUHVV5(',$/

 ,I\RXZDQWWKHQXPEHURIEHSULYDWHSUHVVWKH3ULYVRIWNH\

 3UHVVWKH6DYHVRIWNH\

3UHVV683(5.(<



Speed Call-Personal

7RGLDODVWRUHGSHUVRQDO6SHHG&DOOQXPEHU

 /LIWWKHKDQGVHW

 'LDO

 (QWHUDQLQGH[QXPEHUEHWZHHQDQG

7RVWRUHDSHUVRQDO6SHHG&DOOQXPEHU

 /LIWWKHKDQGVHW

 'LDO

 (QWHUDQLQGH[QXPEHUEHWZHHQDQG

 (QWHUDWUXQNDFFHVVFRGHXVXDOO\IROORZHGE\WKHWHOHSKRQHQXPEHU

WREHVWRUHGSUHVV+2/'EHWZHHQGLJLWVWRFUHDWHDRQHVHFRQGSDXVH

GXULQJGLDOLQJSUHVV+2/'PRUHWKDQRQFHWROHQJWKHQWKHSDXVH

 +DQJXS



Handsfree Operation

7RXVH+DQGVIUHH2SHUDWLRQWRPDNHFDOOV

 ,I\RXZDQWWRXVHD1RQ3ULPH/LQHSUHVVD/LQH$SSHDUDQFHNH\

 'LDOWKHQXPEHU

 &RPPXQLFDWHE\XVLQJWKHVSHDNHUDQGWKHPLFURSKRQH

7RXVH+DQGVIUHH2SHUDWLRQWRDQVZHUFDOOV

 3UHVVWKHIODVKLQJOLQHNH\

 &RPPXQLFDWHE\XVLQJWKHVSHDNHUDQGWKHPLFURSKRQH

7RKDQJXSZKLOHXVLQJ+DQGVIUHH2SHUDWLRQ

3UHVV63($.(5

7RWHPSRUDULO\GLVDEOHWKHPLFURSKRQHGXULQJD+DQGVIUHH

FRQYHUVDWLRQ

3UHVV0,&523+21(WKHPLFURSKRQH/('WXUQVRII

7RUHHQDEOHWKHPLFURSKRQHDQGUHWXUQWRWKHFRQYHUVDWLRQ

3UHVV0,&523+21(WKHPLFURSKRQH/('WXUQVRQ

7RGLVDEOH+DQGVIUHH2SHUDWLRQ

/LIWWKHKDQGVHW

7RUHWXUQWR+DQGVIUHH2SHUDWLRQ

 3UHVV63($.(5

 +DQJXS



Group Listen

7RDOORZRWKHUVLQWKHURRPWROLVWHQWRWKHIDUHQGRIDKDQGVHWFDOO

3UHVVWKH*URXS/LVWHQIHDWXUHNH\

7RUHWXUQWRDSULYDWHWZRZD\KDQGVHWFDOOIURP*URXS/LVWHQ

3UHVVWKH*URXS/LVWHQIHDWXUHNH\

7RDOORZRWKHUVLQWKHURRPWRMRLQDWHOHSKRQHFRQYHUVDWLRQ

3UHVV63($.(5

7RUHWXUQWRDSULYDWHWZRZD\KDQGVHWFDOOIURP6SHDNHU

3UHVV0,&523+21(

Auto-Answer

7RHQDEOHRUGLVDEOH$XWR$QVZHUZKHQ\RXDUHXVLQJDKHDGVHW

 3UHVV683(5.(<

 3UHVVWKH1RVRIWNH\XQWLO$XWR$QVZHU"DSSHDUV

 'RRQHRIWKHIROORZLQJ

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7RHQDEOH$XWR$QVZHUSUHVVWKH7XUQ2QVRIWNH\



7RGLVDEOH$XWR$QVZHUSUHVVWKH7XUQ2IIVRIWNH\

7RDQVZHUDFDOOZKHQ\RXKHDUULQJEDFN

&RPPXQLFDWHE\XVLQJWKHVSHDNHUDQGWKHPLFURSKRQH

7RWHUPLQDWHDFDOO

3UHVV&$1&(/

25

:DLWIRUWKHFDOOHUWRKDQJXS



CALL HANDLING

Hold

7RSODFHDFDOORQ+ROG

3UHVV+2/'

7RUHWULHYHDFDOOIURP+ROG

 /LIWWKHKDQGVHW

 3UHVVWKHIODVKLQJOLQHNH\

7RUHWULHYHDFDOOIURP+ROGDWDQRWKHUVWDWLRQ

3UHVVWKHIODVKLQJOLQHNH\

25

'LDODQGWKHQXPEHURIWKHVWDWLRQWKDWSODFHGWKHFDOORQ+ROG

Transfer

7R7UDQVIHUDQDFWLYHFDOO

 3UHVV75$16&21)

 'LDOWKHQXPEHURIWKHWKLUGSDUW\

 'RRQHRIWKHIROORZLQJ

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7RFRPSOHWHWKH7UDQVIHUKDQJXS

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7RDQQRXQFHWKH7UDQVIHUZDLWIRUDQDQVZHUFRQVXOWDQGKDQJXS

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7RFDQFHOWKH7UDQVIHUSUHVV&$1&(/

Conference

7RIRUPD&RQIHUHQFHZKHQDWZRSDUW\FDOOLVDOUHDG\LQSODFHRUWR

DGGDQRWKHUSDUW\WRDQH[LVWLQJ&RQIHUHQFH

 3UHVV75$16&21)

 'LDOWKHQXPEHURIWKHQH[WSDUW\

 :DLWIRUDQDQVZHU

 3UHVV75$16&21)

7ROHDYHD&RQIHUHQFH

+DQJXS



Conference Split

7R6SOLWD&RQIHUHQFHDQGVSHDNSULYDWHO\ZLWKWKHRULJLQDOSDUW\

3UHVVWKH6SOLWVRIWNH\

Add Held

7RPRYHDFDOORQ+ROGWRDQRWKHUOLQHDSSHDUDQFH

 3UHVVWKHDYDLODEOHOLQHNH\

 3UHVVWKH$GGKHOGVRIWNH\

 3UHVVWKHIODVKLQJOLQHNH\

7RDGGDFDOORQ+ROGWRDQH[LVWLQJFRQYHUVDWLRQRUFRQIHUHQFH

 3UHVVWKH$GGKHOGVRIWNH\

 3UHVVWKHIODVKLQJOLQHNH\

Swap

7RFDOODQRWKHUSDUW\ZKHQ\RXDUHLQDQHVWDEOLVKHGWZRSDUW\FDOO

 3UHVV75$16&21)

 'LDOWKHQXPEHU

7RDOWHUQDWHEHWZHHQWKHWZRSDUWLHV

3UHVVWKH7UDGHVRIWNH\



Call Forward

&DOO)RUZDUGOHWV\RXUHGLUHFWLQFRPLQJFDOOVWRDQDOWHUQDWHQXPEHU

([WHUQDO&DOOV"UHGLUHFWV\RXULQFRPLQJH[WHUQDOFDOOVRQO\,QWHUQDO&DOOV"

UHGLUHFWV\RXULQFRPLQJLQWHUQDOFDOOVRQO\,I\RXZDQWWRUHGLUHFWERWK

H[WHUQDODQGLQWHUQDOFDOOV\RXPXVWSURJUDPHDFKVHSDUDWHO\

$OZD\V)RUZDUG"UHGLUHFWVDOOLQFRPLQJFDOOVUHJDUGOHVVRIWKHVWDWHRI\RXU

WHOHSKRQH:KHQ1R$QVZHU"UHGLUHFWVFDOOVDIWHUVHYHUDOULQJVLI\RXGRQW

DQVZHU:KHQ6HWV%XV\"UHGLUHFWVFDOOVZKHQ\RXUWHOHSKRQHLVEXV\

%XV\1R$QVZHU"UHGLUHFWVFDOOVZKHQ\RXUWHOHSKRQHLVEXV\RUZKHQ\RX

GRQWDQVZHU

1RWH)RULQIRUPDWLRQDERXW,P+HUH"VHH&DOO)RUZDUG,P+HUH

7RSURJUDP&DOO)RUZDUG

 3UHVV683(5.(<

 3UHVVWKH1RVRIWNH\XQWLO&DOO)RUZDUGLQJ"DSSHDUV

 3UHVVWKH<HVVRIWNH\

 'RRQHRIWKHIROORZLQJ



7RSURJUDPH[WHUQDOIRUZDUGLQJSUHVVWKH&KDQJHVRIWNH\

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7RSURJUDPLQWHUQDOIRUZDUGLQJSUHVVWKH1RVRIWNH\DQGWKH

&KDQJHVRIWNH\

 3UHVVWKH3URJUDPVRIWNH\

 3UHVVWKH1RVRIWNH\XQWLOWKHW\SHRI&DOO)RUZDUGDSSHDUV

 3UHVVWKH<HVVRIWNH\

 'LDOWKHGHVWLQDWLRQQXPEHU

 3UHVVWKH6DYHVRIWNH\



7RWXUQ&DOO)RUZDUGRQDQGRIIRQFHLWKDVEHHQSURJUDPPHG

 3UHVV683(5.(<

 3UHVVWKH1RVRIWNH\XQWLO&DOO)RUZDUGLQJ"DSSHDUV

 3UHVVWKH<HVVRIWNH\

 'RRQHRIWKHIROORZLQJ

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)RUH[WHUQDOIRUZDUGLQJSUHVVWKH&KDQJHVRIWNH\

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)RULQWHUQDOIRUZDUGLQJSUHVVWKH1RVRIWNH\DQGWKH&KDQJH

VRIWNH\

 'RRQHRIWKHIROORZLQJ



7RWXUQ&DOO)RUZDUGRQSUHVVWKH7XUQ2QVRIWNH\



7RWXUQ&DOO)RUZDUGRIISUHVVWKH7XUQ2IIVRIWNH\



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