Mitel NETVISION PHONE User manual

USER GUIDE

3300 ICP

Notice
The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks®
Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel
Networks or any of its affiliates or subsidiaries. Mitel Networks and its affiliates and subsidiaries assume no responsibility for any
errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such
changes.
Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written
permission from Mitel Networks Corporation.
COPYRIGHT© 2002, MITEL NETWORKS CORPORATION. ALL RIGHTS RESERVED.

-i-
Contents
IMPORTANT INFORMATION ABOUT WIRELESS PHONES 1
ABOUT YOUR NETVISION® PHONE 2
BATTERY CHARGING 3
Charge/Discharge 3
Battery attaching/detaching 3
Placing the battery in the charger 4
WARNINGS! 5
OPTIONAL ACCESSORIES 5
BASIC OPERATION 5
Turning the phone on and off 5
Connecting to the network 6
Shared vs. Personal Phones 7
Out of Range 7
Logging on to a shared phone 8

-ii-
MAKING AND ANSWERING CALLS 9
Answering a Call 9
Identifying a Caller 9
Refusing a Call 9
Making a Call 10
Intercom Calling 11
Adjusting the Volume During a Call 11
Ending a Call 11
Redial 12
Speed Call - Personal 12
Speed Call - System 12
CALL HANDLING 13
Two-line Calling 13
Transfer 13
Conference 14
Call Re-routing / Message Waiting 14
USING ADVANCED FEATURES 15
Call Pickup 15
Call Park Retrieve 15
Camp-on 16
Do Not Disturb 16
Microphone Mute 17
Message Paging 17
Night Answer 17
CUSTOMIZING YOUR PHONE 18
Ringer Style 18
Ringer Volume 19
Earpiece Volume 19
Auto-Answer Ring 19
Display Contrast Control 19
Key Locking 20

-iii-
ACD AGENT FEATURES 20
ACD Agent Log in / Log out 21
ACD Agent Make Busy 21
ACD Agent Work Timer 22
Call an ACD Agent 22
REGULATORY AND PATENT INFORMATION 23

-1-
IMPORTANT INFORMATION ABOUT WIRELESS
PHONES
Wireless telephones use radio frequencies, which are susceptible to
interference from electrical devices such as motors, computers, VHF radios,
and fluorescent lights. Such interference can limit the operating range of the
telephone and cause noisy or interrupted reception. Walls, building wiring,
and metal structures such as filing cabinets can also affect the performance
of the telephone.

-2-
ABOUT YOUR NETVISION® PHONE
1. Antenna - High-gain antenna. The
antenna does not extend.
10. FCT key - Accesses specially
programmed features.
2. LED - Indicates an incoming call and
message waiting.
11. RCL key - Recalls the last number
dialed, and to access the speed-call
directory.
3. Earpiece 12. NAME key - Displays the names
directory.
4. Mini-headset jack - Allows you to
plug a headset into phone for handsfree
use.
13. SND key - Calls the number dialed,
accepts a call, powers on the phone, and
selects items in phone menus.
5. Serial port - For system
administration use.
14. END key - Ends a call, refuses a
call, powers off the phone, and returns
to a previous menu.
6. Volume adjust buttons - Adjusts
the current call volume and scroll phone
menus and lists.
15. CLR key - Removes the last digit
entered from the keypad.
7. SEL button - Selects a name from
the name list.
16. STO key - Stores a number in the
speed-call directory.
8. LCD Screen - Shows the phone
status and menu options.
17. HOLD key - Puts a call on hold and
switch to the other line.
9. MENU key - Displays the phone user
menu.
18. *< and # > keys - Scrolls through
phone menus.

-3-
BATTERY CHARGING
Charge/Discharge
Fully charge the battery for the NetVision Data Phone before first using the
phone. A fully charged battery provides approximately 90 minutes of talk
time and 40 hours standby operation per charge.
As the battery discharges, the battery strength indicator on the display
shows more white space.
Battery attaching/detaching
zAttach the battery to the phone by aligning the feet on the battery with
the notches on the phone. Push the top of the battery into the phone until
the latch clicks.
zDetach the battery by depressing the catch and pulling the top of the
battery from the phone.

-4-
Placing the battery in the charger
Recharge the battery in the supplied charger, either attached to or removed
from the phone.
NOTE: When charging the battery attached to the phone, turn off the phone
before inserting it into the charger.
Place the battery into the rear charger slot or place the battery and phone
combination into the front charger slot. The indicators for each slot on the
charger indicate the following status:
GREEN - battery is fully charged and ready for use.
RED - battery is charging; wait until the status indicator changes to GREEN
before using battery.
AMBER - charger is charging the other battery. The charger charges the first
device inserted; charging of the other device begins when the first finishes.