Mitel A5361 User manual

A5361 and A5361ip
User’s Guide
AMT/PUD/TR/0106/5/2/EN
01/2015
Poste A6863i
Systèmes de communications A5000


Contents
I
Description of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Display symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Voice prompts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Power saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Navigation key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Fox key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Browsing the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Alphanumeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Correcting an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Standard codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Making a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Entering the number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Using the programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Using the redial function (redialling of the last number called) . . . . . . .8
Calling an attendant (switchboard) . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Calling a party back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Calling a party by name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Using the automatic callback function . . . . . . . . . . . . . . . . . . . . . . . . .9
Notifying an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Adjusting the ring volume level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Answering the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Diverting calls to another extension . . . . . . . . . . . . . . . . . . . . . . . . . .12
Intercepting a call intended for another extension . . . . . . . . . . . . . . .12
During the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the mute function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Placing a party on hold and resuming the call on the same phone . .14
Placing the party on hold and resuming the call on another phone . .15
Swapping a call between two terminals in the same association . . . .15
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Calling a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Switching between two parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Answering a second external call . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Releasing one of the parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setting up a conference call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Contents
II
Other features available during a call . . . . . . . . . . . . . . . . . . . . . . . . 19
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Abbreviated numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Programming a personal abbreviated number . . . . . . . . . . . . . . . . . 21
Modifying a personal abbreviated number . . . . . . . . . . . . . . . . . . . . 21
Calling a personal abbreviated number . . . . . . . . . . . . . . . . . . . . . . 22
Deleting a personal abbreviated number . . . . . . . . . . . . . . . . . . . . . 22
Dialling a common abbreviated number . . . . . . . . . . . . . . . . . . . . . . 22
Call logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Description of the logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Missed calls log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Checking and calling from call logs . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing a record from the call lists . . . . . . . . . . . . . . . . . . . . . . . . 24
Removing all records from a list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Programming a key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Deleting, modifying and exiting the programming . . . . . . . . . . . . . . . 30
Identifying the programmed keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Call forwarding function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Forwarding a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Cancelling a forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Programming forwarding via a programmable key . . . . . . . . . . . . . . 33
Overriding the call forwarding function . . . . . . . . . . . . . . . . . . . . . . . 35
Message function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Accessing the messages received . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Notify function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring and customising your voice mailbox . . . . . . . . . . . . . . . 38
Activating the forwarding of calls to the voice mailbox . . . . . . . . . . . 38
Defining call forwarding to the mailbox . . . . . . . . . . . . . . . . . . . . . . . 39
Calling up new messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Programming the access codes on a programmable key . . . . . . . . . 40

Contents
III
Multi-key function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Programming the multi-key function . . . . . . . . . . . . . . . . . . . . . . . . . .41
Communicating with the multi-key function . . . . . . . . . . . . . . . . . . . .41
Multi-line function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Programming the multi-line function . . . . . . . . . . . . . . . . . . . . . . . . . .43
Communicating with the multi-line function . . . . . . . . . . . . . . . . . . . .45
The supervision function. . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Programming the supervision function . . . . . . . . . . . . . . . . . . . . . . . .46
Communicating with the supervision function . . . . . . . . . . . . . . . . . .47
Executive key function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Communicating with your privileged correspondents . . . . . . . . . . . . .48
Communicating with your non-privileged corespondents . . . . . . . . . .50
Filter function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Programming the filter function . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Communicating with the filter function . . . . . . . . . . . . . . . . . . . . . . . .53
Alarm function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Programming the alarm function . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Checking and adding an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Checking and cancelling an alarm . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Programming the alarm function via a programmed key . . . . . . . . . .57
"Do not disturb" function . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using the "Do not disturb" function . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Overriding the "Do not disturb" function* . . . . . . . . . . . . . . . . . . . . . .59
Programming the "Do not disturb" function on a programmable key .59
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Activating the phone lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Calling an external party from the locked phone . . . . . . . . . . . . . . . .60
Calling an emergency number from a locked phone . . . . . . . . . . . . .61
Deactivating the phone lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Programming the alarm function via a programmed key . . . . . . . . . .61

Contents
IV
Phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Selecting and adjusting the phone ringer . . . . . . . . . . . . . . . . . . . . . 63
Adjusting the screen contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Customising the password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Choosing the language of the phone . . . . . . . . . . . . . . . . . . . . . . . . 65
Checking the coordinates of the phone . . . . . . . . . . . . . . . . . . . . . . . 65
Local settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Other functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
General standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Programming the General standby function via a programmable key 66
Group deactivation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Programming the Group deactivation function via a programmable key .68
The squatt function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Identity presentation function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Login/Logout function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Line protection function during data transmission . . . . . . . . . . . . . . . 72
On-hold function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Store and redial function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Glossary (terms you should know) . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Troubleshooting Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Installation of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Mounting the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Connection of the Aastra 5361ip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Unmounting the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Tips and safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Information for the user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

1
Description of the phone
Overview
1
Display
• In the upper area (1 line): Display of symbols.
• In the lower area (1 line): Display of information and the
functions accessible via Fox keys.
2
Indicators
• The indicator on the left-hand side:
Flashes slowly when a new call arrives.
Flashes quickly when a new call arrives while you are out
of office.
• The indicator on the right-hand side lights up: new voice
message.
3Alphanumeric keypad
Entry of numbers or letters.
4Navigation key
Scrolling up and down the menu, open or close menus,
browsing the lists, go to the next part of a character to be
corrected.
5Fox key
Carrying out a function displayed by means of the key.
1
2
3
7
4
6
16
14
15
8
910
11 12
13 17
5
☛

Description of the phone
2
6Correct key
Erasing the character placed before the cursor.
7Fox menu
Opening the menu or calling up other Fox key functions
8Absence key with associated indicator Pre-configured for immediate call forwarding to the voice
mailbox. Can also be configured as a programmable key.
9Directories key Provides access to the directories available and to the
phone book.
10
Redial key
• Call the last call number dialled by pressing the key twice
• Select a number from the list
• During a call this key gives access to the complete log.
11 Mute
Deactivate/activate the microphone.
12 Loudspeaker key
Activate/deactivate group listening.
13 Adjustment keys
Adjust the volume of the bell or voice.
14 Call key
Make / take a call.
15
END key
• Ending a call.
• Finishing the entry without saving, returning to standby
mode.
16
Programmable keys with associated indicators
Each of these keys enables you to:
• Store a call number
• Program a feature or a series of codes
• Use the multi-key, multi-line function
These functions are described in detail later in the
document.
17
Inscription labels
These labels allow the user to note down the assignment of
the keys. They can be downloaded from the Internet as a
file. You can fill in the different fields directly on the PC and
print the document afterwards. The Internet address is
indicated on the last page of this document.
c

Description of the phone
3
Display symbols
Symbols displayed in the first line of the screen:
Symbols presented in the menus:
Voice prompts
Caution!
Certain voice messages transmitted by the system cannot be received by this phone, e.g.
voice messages which prompt the user to dial "R plus code". To access the functions, use
the Fox keys available on the phone and described in this document.
Power saving
Some terminals may be powered off in order to reduce power consumption during a spe-
cific period of time. If your terminal has been powered off and you wish to use it, contact
the system operator.
.
Missed call(s) not viewed in the incoming
call log New text or voice message
Loudspeaker Microphone switched off
Immediate call forwarding or forwarding on
busy activated
Do not disturb activated Abc Text mode active
In standby mode, it signals that the user
must identify himself (general-purpose
terminal). During using, indicates that
others Fox keys are available by pressing
the right part of the horizontal bar. Voice encryption
Shows a list per vertical scroll keys.
In standby mode, it signals that a function is activated (alarm, forward on no
answer, lock, total deactivation, group
deactivation, temporary connection to the back-up system...)
> Detailed information available Function active

Description of the phone
4
Navigation key
The navigation key is used to scroll through the different sections or records and to make
a selection. The different menu items can be browsed in vertical and in horizontal direction.
Fox key
An interactive Fox key is associated with a function. It is available depending on the
context. The function is shown on screen, above the key.
Two contacts are located below the horizontal bar marked .
Each contact is assigned a Fox key for the selection of the function shown on screen.
In the following paragraphs of this document, the following two pictograms have to be dis-
tinguished.
Horizontal scroll key:
On the left:
• scroll back in the menu, move the cursor to the back of an input,
On the right:
• scroll down in the menu, open the displayed menu, call up
detailed information, move the cursor in front of an input,
• set idle, display menu.
Vertical scroll key:
Down:
• scroll down in a list.
• set idle, this key is also a hotkey for the «Parameters» menu
(Calls, Audio, Keys...).
Up:
• scroll up in a list.
•set idle, this key is also a hotkey for the "Active Functions"
menu (Forwarding, DND, etc.).
When complementary information can be displayed, the
symbol is shown in the first line of the screen.
Corresponds to one or several successive key strokes to the right
of the horizontal bar. By means of these key strokes, the available
functions are displayed, i.e. the user can scroll until the desired
function is displayed.
Corresponds to a key stroke below the displayed function or
category. This key stroke allows you to select the displayed
function.

Description of the phone
5
Browsing the menu
The following list includes the keys to be used for browsing and selecting the desired op-
tion:
Alphanumeric keypad
The alphanumeric keypad allows the user to:
• dial a phone number.
• enter alphanumerical characters in text mode.
Menu 1 - Press to the right of the Fox Menu bar and then press the
Menu Fox key which pops up.
•The first category of the menu is displayed.
Note: You can also directly access the first category of the menu
by pressing to the left of the Fox Menu bar.
Settings 2 - Scroll the differentcategories ofthemenuvia thevertical scroll
key in order to make your selection (e.g. Settings).
3 - To confirm your selection in the list, press the Fox key under
the indicated function or category.
Settings In the following paragraphs, the symbols shown on this page
correspond to the Steps 2 and 3, accompanied by the following
text: "Select Settings and confirm."
A description of the menu is provided in the following chapter in
the annex to this document: “Menu options”, page 74
Press the Fox Menu key to show the available Fox keys. Several
key strokes might be necessary.
Call Press the Fox key below the function displayed for selection.
Use the vertical scroll keys to scroll the options of a list.
Use the horizontal scroll keys to show the rest of the menu or list.

Description of the phone
6
The dialling keys are associated with the following characters. Press the corresponding
dial key until the desired character is displayed.
Correcting an entry
You have entered an incorrect number or character. You can erase your entry either cha-
racter by character or terminate the entry in order to cancel it.
Standard codes
This document describes the standard codes for access to the various functions. They can
be customised by the operator if required. In that case, the operator will indicate to you the
specific access codes to enter in the spaces reserved for that purpose (for example: Dial-
out code 0or : enter the customised code in the frame).
1 - ’. , ?!"( ) @ / : _ ; + & % *
= < > $ # A B C 2 a b c
D E F 3
d e f G H I 4 g h i
J K L 5
j k l M N O 6 m n o
P Q R S 7
p q r s T U V 8 t u v
W X Y Z 9
w x y z + 0
@ * <Blank> #
To erase the last character:
Press the Correct key.
Correcting a wrong number:
If the line has not already been seized, you can use the horizontal
keys on the browserto placethecursoraftera wrongcharacter,to
delete it by pressing the key then inserting a new character.
To finish the saving procedure:
Press the END key: The phone returns to standby mode.
c
c

7
Making a call
Several options exist to call a party, depending on whether the party’s number is new or
has already been stored by the phone.
The procedures to call parties stored in the directories or logs are explained in the chapters
that are dedicated to these functions.
As soon as the contact answers, you can use any of the modes described above.
Entering the number
1st method:
1 - Typethe numberofthe contact(precededby theexternalaccess
code for an external call) directly on the keypad.
-> If your entry is not correct, you can correct it by pressing the
key.
2 - To confirm your entry, press .
-> The number is dialled.
3 - When the called party answers, pick up the handset to talk.
2nd method:
1 - Pick up your handset first..
2 - Type the number of the contact (preceded by the external
access code for an external call) on the keypad.
-> The number is dialled immediately without possibility to
correct it.
Using the programmable keys
The programmable keys on your phone can be assigned to the numbers of parties that you
call regularly (internal or external).
• Press the programmed key.
-> The phone automatically calls the party. The display shows
the number of the party called, if available.
When the called party answers, you can talk.
Note: To program a key, please refer to the chapter “Programming a key”, page 27.
☛
c
☛

Making a call
8
Using the redial function (redialling of the last number called)
The redial function (redialling of the last number called) allows you to redial automatically
the last number called.
• Press twice the redial key.
->
The phone automatically calls the last number stored in the
outgoing call log . The display shows the number called.
Note: before pressing the key a second time, you can select an-
other number from the list.
Calling an attendant*(switchboard)
To reach the person who is responsible for the call reception service.
• After picking up the handset, dial 9.
When the attendant answers, you can talk.
Note: This allows you to reach the switchboard:
After picking up the handset, you can press until the
Operator Fox key appears.
Next, press Operator..
Calling a party back
If calls have arrived in your absence, a message indicating the number of calls received
appears on your screen.
Note: some calls (immediate forward, diverted or intercepted calls) are not counted as
missed calls but they are all in the log.
The symbol on the first line of the screen informs you that at least one missed call is
available in the incoming calls log.
To call a party back:
1. Press the Show Fox key.
Note: You can press directly the bar below the "Missed call(s)"
message.
2 - Press the Call Fox key.
The contact is called back.
To erase an entry without calling back the caller, press Delete.
* Depending on the programming performed by the system operator.
or
Operator
Show
Call

Making a call
9
To call a party back later :
To check the list of calls in absence later, press Close.
For more detailed information about checking this list later, refer
to the following chapter: “Checking and calling from call logs”,
page 24.
Note: To return to the idle screen without any action, press
.
Calling a party by name
You can choose the directory in which you want to search your party.
1 - Press the Directories key.
2 - Select the directory in which you want to perform the search
and confirm.
3 - Enter the first letters of the contact’s name and/or first name
directly via the keypad (at least 2 characters).
To correct your entries, press
4 - Press Consult.
5 - Select the contact to be called and press Call.
Note: To go back to the entry screen to correct an entry, press
Correct.
Using the automatic callback function
You are calling an internal party who is busy or does not answer. You can request the party
to call you back automatically.
To activate the automatic callback function:
• Press the Callback Fox key (before hanging up).
-> The Request OK message confirms that the call has been
considered and that the terminal returns to standby mode.
As soon as the called party in question is free (if the line was
busy) or has activated his telephone (if out of office), your phone
rings.
Close
<Directory name>
☛
Consult
Call
Correct
Callback

Making a call
10
When you answer, your called party's phone that is "in callback"
also rings.
To deactivate the automatic callback function:
1 - Press the Menu Fox key.
2 - Select Activated features and then confirm.
3 - Select Call back and press the Erase Fox key.
Note: The steps 1 and 2 can be replaced by a single stroke of the
browser key.
Notifying an internal party
When the party you wish to reach does not answer, if his phone is equipped with a screen,
you can send him a short message.
Note: This function is not available if the memory of your contact’s terminal is full (up to 4
messages).
1 - Press the Notify Fox key..
The system suggests the first predefined message.
2 - If the message is truncated, use the horizontal scroll key to
show the rest of the display.
3 - To show the next message, press the Next Fox key.
4 - Depending on the individual case, complete the message by
entering a text or time of day.
5 - After selecting the message, press Send.
6 - Specify whether you want to Resume or Release the call.
7 -
Note: If a party has announced his call, the symbol is shown
on the first line of the screen (see “Accessing the messages re-
ceived”, page 37)
Menu
Activated features
Call back
Notify
Next
☛
Send

11
Receiving a call
When a call arrives, the phone rings and the call indicator (left-hand indicator) flashes.
When thecalleris storedin one ofthe commondirectories(internalor external), thedisplay
shows the associated name.
Note:
• By default, the number (or type of line) is displayed on screen.
• If the call has been forwarded, the coordinates of the phone which was initially called are
displayed.
Adjusting the ring volume level
You can adjust the ringer volume level during the ringing phase.
The last setting is saved.
Answering the call
• Pick up the handset.
-> The conversation with the contact takes place in discreet
mode.
or
• Press the loudspeaker key, the call key or the Answer Fox key.
-> Without picking up the handset, you can talk directly in
hands-free mode.
Notes:
• If your phone is in interphone mode, you can talk directly with
the internal contact without any action.
• An external call that is not answered within a given time is
transferred to the attendant. If call forwarding on no answer has
been programmed on the phone, this option has priority over
the transfer to the attendant.
Volume down:
• Press the – key.
Volume up:
• Press the + key.
or or

Receiving a call
12
Diverting calls to another extension
You want to divert the party to another extension without answering the call.
Intercepting a call intended for another extension
You can pick up calls intended for another extension when its designated user is absent.
To pick up a call for an extension in your group* :
You are part of a call pick up group*, i.e. all the persons in this
group can quickly take calls from a ringing phone of their group:
One of the phones of the group is ringing:
1 - Pick up the handset or press
2 - Press the Pickup Fox key
-> The screen shows the message "Pick up a call waiting on"
3 - Press the Group Fox key
-> Vous pouvez converser avec le correspondant du poste
intercepté.
To pick up a call for any phone on common bell* :
The attendant is absent and you want to pick up a common bell
call:
1 - Pick up the handset or press
2 - Press the Pick up Fox key.
-> The screen shows the message "Pick up a call waiting on"
3 - Press the Comm.Bell Fox key.
Deflect 1 - Press the Deflect Fox key.
2 - Next, enter the number of the extension to which you want to
route the call.
Note: You can also search an internal name or use the pre-pro-
grammed keys.
-> The internal contact is called automatically.
☛
Pickup
Group
Pickup
Comm.Bell

Receiving a call
13
To pick up a call meant for any phone :
You can pick up the call on a phone when its designated user is
absent..
1 - Pick up the handset or press
2 - Press the Pick up Fox key.
-> The screen shows the message "Pick up a call waiting on"
3 - Press the Extens. Fox key.
4 - Dial the extension number.
-> You can talk to the contact.
Note: Ifthis situationarises frequently withthesamephones, ask
the system operator to become part of the same call group.
Pickup
Extens.
☛

14
During the call
Using the mute function
The call is phone up with a party and you want to have a confidential conversation without
the party being able to hear it.
To deactivate the microphone:
• Press the microphone key.
-> The microphone is deactivated and the symbol is shown
in the first line of the screen.
To reactivate the microphone :
• Press the microphone key again.
-> The symbolisno longer displayed, whichmeans thatyour
contact can hear you again.
Placing a party on hold and resuming the call on the same phone
The call is set up with a party and you want to put it on hold to resume it later on the same
phone.
1st method:
The multi-key function can be activated on at least one
programmable key. For more detailed information on how to
program the multi-key function, refer to the following chapter:
“Multi-key function”, page 42.
Press the key programmed in multi-key mode (the indicator lights
up). This indicator starts to flash and your contact is put on hold.
To resume your call, press this key again.
2nd method:
The on-hold function can be activated on a programmable key.
For more detailed information on how to program the on-hold
function, refer to the following chapter: “On-hold function”,
page 73.
1 - Press the programmed on-hold key. This indicator starts to
flash and your contact is put on hold.
2 - To resume your call, press the Recover Fox key.
Key 1
Hold
Recover