Mitel 6730 User manual

Mitel 6730/6731
SIP Phone for MX-ONE
QUICK REFERENCE GUIDE
6731_QRG_MX-ONE.book Page 1 Wednesday, November 15, 2017 7:51 PM

LZT 103 103 E5
6731_QRG_MX-ONE.book Page 2 Wednesday, November 15, 2017 7:51 PM

3MiVoice MX-ONE – Mitel 6730/6731
English
Important User Information
NOTICE
The information contained in this document is believed
to be accurate in all respects but is not warranted by
Mitel Networks™ Corporation (MITEL®). Mitel makes no
war-ranty of any kind with regards to this material,
including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. The
information is subject to change without notice and
should not be construed in any way as a commit-ment
by Mitel or any of its affiliates or subsidiaries. Mitel and
its affiliates and subsid-iaries assume no responsibility
for any errors or omissions in this document. Revisions of
this document or new editions of it may be issued to
incorporate such changes.
No part of this document can be reproduced or
transmitted in any form or by any means - electronic or
mechanical - for any purpose without written
permission from Mitel Networks Corporation.
TRADEMARK
The trademarks, service marks, logos and graphics
(collectively "Trademarks") appearing on Mitel's Internet
sites or in its publications are registered and
unregistered trademarks of Mitel Networks Corporation
(MNC) or its subsidiaries (collectively "Mitel") or others.
Use of the Trademarks is prohibited without the express
consent from Mitel. Please contact our legal department
at [e-mail] for additional information. For a list
of the worldwide Mitel Networks Corporation registered
trademarks, please refer to the website: http://
www.mitel.com/trademarks.
© Copyright 2016, Mitel Networks Corporation
All rights reserved
Power Adapters
The phone can be powered either from a 48 V DC power
adapter (sold separately) or via the network PoE
according to IEEE 802.3af.
673: Powered either from a 48 V AC/DC power adapter or
via PoE according to IEEE 802.3af
Recommended power adapters
• 50006814 (Universal)
• 50006824 (Europe)
• 50006822 (North America)
6731_QRG_MX-ONE.book Page 3 Wednesday, November 15, 2017 7:51 PM

MiVoice MX-ONE – Mitel 6730/67314
English
6731_QRG_MX-ONE.book Page 4 Wednesday, November 15, 2017 7:51 PM

5MiVoice MX-ONE – Mitel 6730/6731
English
Mitel 6730/6731
Quick Reference Guide
Display screen
The screen comprises three information lines.
9
10
11
13
14
15
17
16 12
18 19 18
1
3
5
6
7
8
20
2
4
21
This Quick Reference Guide includes short descriptions
on how to use the basic features of the IP phone Mitel
6730/6731 when used with a MX-ONE system. More
features and technical requirements are available in the
User Guide.
The complete User Guide is available in electronic format
on www.mitel.com
Read the safety instructions before use!
1 LogOn/LogOff key
2 Message Waiting
3Diversion
4Shortcutkey
5 Save contact
6 Delete contact
7 Local- or Corporate directory
8Services
9Nvigationkeys
10 Options
11 Callers list
12 Clear call key
13 Transfer
14 Line keys
15 Loudspeaker key
16 Outgoing calls list
17 Hold/Unhold
18 Decrease / increase volume
19 Mute
20 Message waiting lamp
21 Conference
In idle The screen displays:
- The extension number
- E.g. the user name, number of missed
incoming calls, personal number
profile, absence or diversion.
- The date and time
During a
call
The screen displays:
- The correspondent’s name and/or
number
- An icon showing the call status
- The time since the start of the call
In the
menus
In the options menus, in the local
directory, lists and during
programming, the screen guides the
user in his or her choices and settings.
6731_QRG_MX-ONE.book Page 5 Wednesday, November 15, 2017 7:51 PM

Mitel 6730/6731 Quick Reference Guide
MiVoice MX-ONE – Mitel 6730/6731
6
English
Log On and Log Off
Display Information
Navigating the menu: To reach the options menu, press
the following key:
Press and to scroll the
menu. Press to exit and to
enter the option.
Log On and Log 0ff
Log on: Press the LogOn key. Enter the
extension number and press for
Enter.
If a PIN code is initiated in MX-ONE,
there will be a Password prompt.
Enter your PIN code as Password
and press for Enter.
If you do not know your extension number or
your PIN, contact your system administrator.
• If the log on is successful, the
extension number (and name) of
the user is shown in the display.
Log off: Press the LogOff key. Scroll to
choose if you want to keep the
incoming- and outgoing calls lists.
Press Enter.
• If the log off is successful, the
status display will indicate No
Service.
Note: If you don’t clear the lists, someone else that
logs on with another extension number on your
phone can see your call lists.
Change of PIN code
You can change the PIN code used for loggingon to the
telephony system.
Change the PIN code: Enter *74*old PIN*new PIN#
A text message on the display
confirms if the change was
successful.
Incoming Calls
Answer Calls
Answer:
Handsfree mode: Press handsfree key
Answer a second
incoming call:
Press the flashing line key (requires
that Free on second is activated).
Free on second: The function Free on Second is
activate as default.
Deactivate Free on Second
1. Press Services shortcut key and
select Free on second line.
2. Select Deactivate.
Activate Free on Second
1. Press Services shortcut key and
select Free on second line.
2. Select Activate.
End call: or press
Reject call: Press
Answer a call to a
monitored extension
(MNS key):
The lamp by the MNS key flashes
and one signal may be heard.
Press the MNS key to answer the
call.
Picking up calls
You can answer a call from another phone:
6731_QRG_MX-ONE.book Page 6 Wednesday, November 15, 2017 7:51 PM

7
MiVoice MX-ONE – Mitel 6730/6731
Mitel 6730/6731 Quick Reference Guide
English
Call pick-up: Extension number. Wait for
a busy tone and 8
France: 0
New Zealand: 4
Sweden: 6
Group call pick-up: *8#
Finland and Sweden: *0#
U.S.A. and Canada: *59#
Missed Calls
Check missed calls: Press the Callers list key
Missed calls are indicated in the list
by a phone symbol with the
handset kept on.
Outgoing Calls
Make Calls
To make a call in discreet mode (without loudspeaker),
just lift the handset before or after dialling the number.
Internal calls: Extension number. Press
Dial
External calls: External access code +
External number. Press Dial
Dial by Contact (Local
Directory):
see Local Directory
Calling from the call
lists:
Scroll to the record in the callers- or
outgoing calls list + or
Dial by shortcut
(Speed Dial):
Press the shortcut key
Redial last external
number:
***
Finland and Sweden: **0
Incoming Calls
Answer Calls (Continued)
Callback
The busy extension calls back when free.
Order: Press 6
France, New Zealand and Sweden: 5
Cancel all
callbacks:
#37# Press Dial
Cancel single
callback:
#37* extension number #
U.S.A. and Canada: #6*
Call Waiting
A call waiting signal is sent to the busy number
Order:Press 5. If you hear a ring tone,
keep the handset off hook.
Sweden: 4
France and New Zealand: 6
Cancel call
waiting:
Call Waiting signal is indicated by CAW tones during an
ongoing call.
Answer: Hang up the ongoing call, and the
phone will ring for the waiting call.
Intrusion
Intrude a busy extension to ask the party to hang up.
Activate: Press 4
France, New Zealand and Sweden: 8
Bypass
Bypass Diversion (e.g. Follow-me) on a specific
extension.
Activate: *60* Desired number #
U.S.A. and Canada: *1*...
6731_QRG_MX-ONE.book Page 7 Wednesday, November 15, 2017 7:51 PM

Mitel 6730/6731 Quick Reference Guide
MiVoice MX-ONE – Mitel 6730/6731
8
English
During Calls
Put on Hold
Ongoing call: Press
Resume a call: Press again
Inquiry
Ongoing call: Press , enter the number
to the 3rd party, press and
wait for answer.
Switch between calls: Press the line key that holds the
call you want to retrieve.
Conference
Ongoing call: Presss enter the number
to the 3rd party, press a free Line
key and after answer press the
Conference key
Repeat to add more participants.
Transfer
Ongoing call: Press , enter the number to
the 3rd party, press and
press again (either before
or after answer) to thansfer the call.
Encrypted call
Ongoing call: When a padlock is shown in the
display, the speech is encrypted to
and from the phone.
Diversion
Follow-me
Order Follow-me and External Follow-me
Order Follow-me: Press the Diversion key.
Select Follow-me. Enter the new
answering position number and
press Done.
A confirmation text is shown in the
display. The lamp at the Diversion
key is lit.
Order external
Follow-me:
Press the Diversion key.
Select External Follow-me. Enter
the external access code and the
number. Press Done.
A confirmation text is shown in the
display. The lamp at the Diversion
key is lit.
Cancel Follow-me and External Follow-me
When any kind of diversion is active, the lamp at the
Diversion key is lit
Cancel Follow-me: Press the Diversion key.
The lamp is switched off.
Cancel External
Follow-me:
Press the Diversionkey.
The lamp is switched off.
Individual Do Not Disturb (DND)
You can activate this feature when you don’t want to be
disturbed. Then anyone trying to call you will get busy
or will be forwarded to the diversion position if it is
defined by the system administator..
Activate: Press the Diversion key. Select
DND. “Do Not Disturb” will be
shown in the display and the
Diversion key lamp is lit.
Deactivate: Press the Diversion key. The
Diversion key lamp is turned off.
6731_QRG_MX-ONE.book Page 8 Wednesday, November 15, 2017 7:51 PM

9
MiVoice MX-ONE – Mitel 6730/6731
Mitel 6730/6731 Quick Reference Guide
English
Group Do Not Disturb
From an extension with a certain class of service it is
possible to set do not disturb for a group of extensions.
Calls to the extensions in the group will not be
indicated.
Order group do not
distrurb:
* 25*group number #
Press Dial.
Germany, South Africa, North
America: *28*group number#
Cancel: # 25*group number #
Press Dial
Germany, South Africa, North
America: #28*group number#
Divert
You can activate this feature when you want your calls
to be forwarded ta a predefined answering position.
This feature is only available if the system administrator
has enabled it.
Order divert Press the Diversion key.
Select Divert. The telephone is
diverted to the answering position
defined by the system
administrator.
A confirmation text is shown in the
display. The lamp at the Diversion
key is lit.
Cancel Divert Press the Diversion key.
The lamp is switched off.
Presence Information
Select absence
reason with return
date/time:
Press the Diversion key.
Select Presence. Select the wanted
reason for absence and enter time
or date for return. Press Set.
A confirmation text is shown in the
display. The lamp at the Diversion
key is lit
Select absence
reason without
return date/time:
Press the Diversion key.
Select Presence. Select the wanted
reason for absence. Press Set.
A confirmation text is shown in the
display. The lamp at the Diversion
key is lit.
Cancel: Press the Diversion key.
The lamp is switched off.
Personal Number
A number of answering positions can be defined in a
personal number profile. Up to 5 profiles can be
defined. You select the wanted profile from your
telephone.
When somebody calls your normal office phone
number the call will be announced on the telephones
defined in your active profile.
The profiles can be defined by user via CMG Office Web
or by the the system administator.
6731_QRG_MX-ONE.book Page 9 Wednesday, November 15, 2017 7:51 PM

Mitel 6730/6731 Quick Reference Guide
MiVoice MX-ONE – Mitel 6730/6731
10
English
Order or change
profile from own
extension:
Press the programmable key for
Services.
Select Profile.
Select the wanted profile from the
list.
#profile number is shown on the
top row in the display, e.g. #1
Deactivate: Press the programmable key for
Services.
Select No Profile.
#profile number is removed from
the top row in the display.
Advanced Features
Account Code
New external call:*61*Account code#
external number.
Norway and Finland: *71*...
Ongoing
external call:
Press
Press a free Line key and Dial
*61*Account code #and
wait for confirmation tone for valid
code.
Clear the line used for entering the
account code.
Press the line key that holds the
call.
Norway and Finland: *71*...
Personal Number Authorization Code
Common Authorization Code
Dialing: *72* Authorization code #
Press Dial and wait for
verification tone. Dial external
number.
Canada and U.S.A: *6*...
Austria, Germany, The Netherlands: *75*..
Locking extension: *73* Authorization code #
Press Dial
Canada and U.S.A: *71*...
Unlocking extension: #73* Authorization code #
Press Dial
Individual Authorization Code
Dialing from own
extension:
*75* Authorization code #
Press Dial and wait for
verification tone. Dial external
number.
Austria, Germany, The Netherlands: *72*...
Dialing from other
extension:
*75* Authorization code
*own extension number# Press
Dial and wait for verification tone.
Dial external number.
Austria, Germany, The Netherlands: *72*...
Locking extension: *76*Authorization code #
Press Dial
Unlocking extension: #76*Authorization code #
Press Dial
General Deactivation
Deactivate all
activated features:
#001#
Press Dial
U.S.A. and Canada: *0#
6731_QRG_MX-ONE.book Page 10 Wednesday, November 15, 2017 7:51 PM