Motorola solutions MTP3550 User manual

MTP3550 Feature User
Guide
Mobile Release 2022.4
*MN001489A01*
MN001489A01-BR
JANUARY 2023
© 2023 Motorola Solutions, Inc. All rights reserved

Contents
List of Figures............................................................................................................13
List of Tables............................................................................................................. 14
Declaration of Conformity........................................................................................ 15
Safety Information.....................................................................................................16
Notice to Users (FCC) .............................................................................................. 17
FCC Licensing Information.......................................................................................................... 17
Applying for Canadian License................................................................................18
Intellectual Property and Regulatory Notices........................................................ 19
Chapter 1: General Information............................................................................. 20
1.1 Icon Conventions................................................................................................................... 20
1.2 Using this Guide.................................................................................................................... 20
1.3 Feature and Service Availability............................................................................................ 20
Chapter 2: Getting Started......................................................................................21
2.1 Before Power On................................................................................................................... 21
2.1.1 Attaching the Antenna..............................................................................................21
2.1.2 Inserting the SIM Card............................................................................................. 22
2.1.3 Installing the Battery................................................................................................ 23
2.1.4 Removing the Battery.............................................................................................. 23
2.1.5 Charging the Battery................................................................................................ 23
2.1.6 Battery Charging Indications....................................................................................24
2.1.7 Low Battery Indication..............................................................................................24
2.2 MTP3x50 Series Controls and Indicators.............................................................................. 24
2.3 Powering On the Radio..........................................................................................................27
2.4 Writing Text............................................................................................................................27
2.4.1 Text Entry Icons....................................................................................................... 28
2.4.2 Selecting Text Entry Modes..................................................................................... 28
2.4.3 Selecting Text Entry Methods and Languages........................................................ 28
2.4.4 Keys Usage..............................................................................................................29
2.4.5 Writing in iTAP Alphanumeric.................................................................................. 30
2.4.6 Writing in TAP Alphanumeric................................................................................... 31
2.4.7 Word Locking........................................................................................................... 31
2.4.8 Adding Words to the Dictionary............................................................................... 32
2.5 PIN Code Authentication....................................................................................................... 32
2.5.1 Unlocking Your Radio.............................................................................................. 32
2.5.2 Unblocking Your Radio............................................................................................ 32
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2.6 Locking or Unlocking the Keys or Buttons............................................................................. 33
2.7 Display................................................................................................................................... 33
2.7.1 Configurable Idle Screen......................................................................................... 34
2.8 Status Icons........................................................................................................................... 34
2.9 Holding Your Radio................................................................................................................38
2.10 High or Low Audio Toggle................................................................................................... 39
2.10.1 Using High Audio................................................................................................... 39
2.10.2 Using Low Audio.................................................................................................... 39
2.11 During a Call........................................................................................................................ 40
2.12 Selecting Talkgroups........................................................................................................... 40
2.12.1 Talkgroup Icons Selection......................................................................................40
2.13 Entering TMO or DMO Mode...............................................................................................42
2.14 Over The Air Programming..................................................................................................42
2.15 One-Touch Buttons..............................................................................................................42
Chapter 3: Modes.................................................................................................... 46
3.1 Trunked Mode Operation.......................................................................................................46
3.1.1 Entering TMO Mode.................................................................................................46
3.1.2 Making Group Calls in TMO.....................................................................................46
3.1.3 Receiving Group Calls in Idle...................................................................................47
3.1.4 Receiving Group Calls during Ongoing Group Calls................................................47
3.1.5 D-PTT Preempt Group Call......................................................................................47
3.1.5.1 Preempting Group Calls.............................................................................48
3.1.6 Dynamic Group Number Assignment (DGNA).........................................................48
3.1.6.1 DGNA Reception........................................................................................48
3.1.6.2 DGNA Auto Select Group.......................................................................... 48
3.1.6.3 DGNA Auto Reselect Group...................................................................... 49
3.1.6.4 Viewing DGNA Talkgroups........................................................................ 49
3.1.7 Broadcast Call..........................................................................................................49
3.1.7.1 Broadcast Calls Initiated by Users............................................................. 49
3.1.7.2 Initializing Broadcast Calls......................................................................... 49
3.1.8 Assistance Call........................................................................................................ 49
3.1.9 Call Modification.......................................................................................................50
3.2 Local Site Trunking................................................................................................................ 50
3.2.1 Entering Local Site Trunking....................................................................................50
3.2.2 Exiting Local Site Trunking...................................................................................... 51
3.3 Direct Mode Operation...........................................................................................................51
3.3.1 Entering DMO Mode................................................................................................ 51
3.3.2 Making Group Calls in DMO.................................................................................... 52
3.3.3 Receiving Group Calls in Idle...................................................................................52
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3.3.4 D-PTT Preempt Group Call......................................................................................52
3.3.4.1 Preempting Group Calls.............................................................................52
3.3.5 Selecting DMO Communications Options................................................................53
3.3.6 DMO Private Priority Call......................................................................................... 53
3.3.7 Talkgroup for Individual Calls...................................................................................53
3.3.8 Network Monitor.......................................................................................................54
3.3.8.1 Enabling Network Monitor.......................................................................... 54
3.3.9 Communication through Repeaters......................................................................... 54
3.3.10 Communication Through Gateways.......................................................................55
3.3.11 Gateway and Repeater Synchronization............................................................... 56
3.4 Transmit Inhibit Mode............................................................................................................ 56
3.5 Emergency Operations.......................................................................................................... 57
3.5.1 Emergency Alarm.................................................................................................... 57
3.5.2 Emergency Group Call.............................................................................................58
3.5.2.1 Making Emergency Group Calls................................................................ 58
3.5.2.2 Receiving Emergency Group Calls............................................................ 58
3.5.3 Non-Tactical Emergency..........................................................................................59
3.5.4 Emergency Individual Calls (Private or MSISDN)....................................................59
3.5.5 Emergency SDS Status........................................................................................... 59
3.5.6 Emergency Hot Microphone.................................................................................... 59
3.5.7 Alternating Hot Microphone..................................................................................... 60
3.5.8 Silent Emergency Mode...........................................................................................60
3.5.9 Invisible Emergency.................................................................................................61
3.5.10 Emergency Alert.................................................................................................... 61
3.5.11 Emergency Mode by Dialing.................................................................................. 62
3.5.12 Disaster Alert......................................................................................................... 62
3.5.12.1 Initializing Disaster Alert Calls..................................................................62
3.5.13 Emergency Destination in Local Site Trunking...................................................... 62
3.5.14 Exiting Emergency Operations.............................................................................. 63
3.6 Repeater Mode...................................................................................................................... 63
Chapter 4: Main Menu.............................................................................................64
4.1 Scrolling through the Menu....................................................................................................64
4.2 Menu Icons............................................................................................................................ 64
4.3 Messages.............................................................................................................................. 65
4.3.1 New Message.......................................................................................................... 66
4.3.1.1 Sending Messages to Private or Phone.....................................................66
4.3.1.2 Sending Messages to Groups....................................................................66
4.3.1.3 Sending Store and Forward Messages......................................................66
4.3.1.4 Delivery Report.......................................................................................... 67
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4.3.2 Inbox........................................................................................................................ 69
4.3.2.1 Receiving New Messages..........................................................................69
4.3.2.2 Opening the Inbox......................................................................................69
4.3.2.3 Using Submenus in Inbox and Outbox.......................................................70
4.3.2.4 Embedded Number.................................................................................... 71
4.3.2.5 Storing Numbers from Messages...............................................................71
4.3.2.6 Calling Numbers from Messages............................................................... 72
4.3.2.7 Making Group Calls on the Talkgroup of the Message Sender................. 72
4.3.2.8 Immediate Text Message...........................................................................72
4.3.3 Outbox..................................................................................................................... 73
4.3.4 Call-Out (CO) Box....................................................................................................74
4.3.4.1 Call-Out Icons............................................................................................ 74
4.3.5 Radio Messaging System (RMS) Box......................................................................74
4.3.6 Wireless Application Protocol (WAP) Box................................................................74
4.3.7 Templates................................................................................................................ 74
4.3.7.1 Sending User-Defined Templates.............................................................. 75
4.3.7.2 Managing User-Defined Templates........................................................... 75
4.3.8 Predefined Templates..............................................................................................76
4.3.8.1 Viewing Predefined Templates.................................................................. 76
4.3.8.2 Sending Predefined Templates..................................................................76
4.3.9 Status Messages..................................................................................................... 76
4.3.9.1 Viewing a Status Message Number........................................................... 76
4.3.9.2 Sending Status Messages......................................................................... 77
4.3.9.3 Targeted Status Messages........................................................................ 77
4.3.10 Sending an RMS Status.........................................................................................78
4.3.11 Additional Address................................................................................................. 78
4.3.11.1 Enabling or Disabling Additional Address................................................ 79
4.3.11.2 Selecting Additional Address................................................................... 79
4.3.11.3 Viewing Additional Address......................................................................79
4.3.11.4 Entering New Additional Address.............................................................79
4.3.11.5 Editing Additional Address....................................................................... 80
4.3.11.6 Deleting Additional Address..................................................................... 80
4.3.12 Call-Out Availability................................................................................................80
4.3.12.1 Setting Call-Out Availability......................................................................80
4.4 Contacts.................................................................................................................................81
4.4.1 Creating Contacts.................................................................................................... 82
4.4.2 Editing Contacts.......................................................................................................82
4.4.3 Deleting Numbers.................................................................................................... 83
4.4.4 Deleting Contacts.....................................................................................................83
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4.4.5 Checking Capacity................................................................................................... 83
4.4.6 Dialing through the Contact List...............................................................................83
4.5 Bluetooth................................................................................................................................84
4.5.1 Bluetooth Settings....................................................................................................84
4.5.1.1 Configuring Bluetooth Settings...................................................................84
4.5.2 Enabling and Disabling Bluetooth............................................................................ 84
4.5.3 Pairing Bluetooth Devices with Your Radio............................................................. 85
4.5.4 Devices.................................................................................................................... 85
4.5.4.1 Connecting or Disconnecting Devices....................................................... 85
4.5.4.2 Managing Devices......................................................................................86
4.5.5 Disconnecting All Devices........................................................................................86
4.5.6 Setting Indoor Location............................................................................................ 86
4.5.6.1 Viewing Detected Beacons........................................................................ 87
4.5.7 Connecting Firearms Devices..................................................................................87
4.6 Browser..................................................................................................................................88
4.7 Man Down (Fall Alert)............................................................................................................ 88
4.7.1 Setting Man Down (Fall Alert).................................................................................. 88
4.8 Security..................................................................................................................................89
4.8.1 PIN Protect...............................................................................................................89
4.8.1.1 Protecting the Radio with a PIN Code........................................................89
4.8.1.2 Changing PIN Codes................................................................................. 89
4.8.2 Setting Keypad Lock................................................................................................ 90
4.8.2.1 Keypad Lock Notification............................................................................90
4.8.2.2 Setting Automatic Keylock Delay............................................................... 90
4.8.2.3 Setting Keylock on Startup.........................................................................90
4.8.3 Air Encryption...........................................................................................................91
4.8.3.1 Viewing Air Encryption State......................................................................91
4.8.3.2 Deleting User Keys.................................................................................... 91
4.8.4 K Validity.................................................................................................................. 91
4.8.4.1 Verifying K Validity..................................................................................... 92
4.8.5 SCK (Air Interface Encryption Class 2)....................................................................92
4.8.5.1 TMO SCK...................................................................................................92
4.8.5.2 DMO SCK.................................................................................................. 92
4.8.5.3 Changing DMO SCK.................................................................................. 93
4.8.6 Covert Mode............................................................................................................ 93
4.8.6.1 Activating Covert Mode.............................................................................. 94
4.8.6.2 Setting Vibrate in Covert Mode.................................................................. 94
4.8.7 Remote Control........................................................................................................94
4.8.7.1 Status Remote Control...............................................................................94
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4.8.7.2 SDS Remote Control..................................................................................95
4.8.7.3 Setting Remote Control..............................................................................95
4.9 Setup..................................................................................................................................... 95
4.9.1 Vibrate......................................................................................................................95
4.9.1.1 Setting Default Vibrate............................................................................... 96
4.9.1.2 Setting Detail Vibrate................................................................................. 96
4.9.2 Ring Style.................................................................................................................96
4.9.2.1 Setting Ring Style.......................................................................................96
4.9.3 Set Volume.............................................................................................................. 97
4.9.3.1 Setting Volume...........................................................................................97
4.9.4 Language................................................................................................................. 97
4.9.4.1 Setting Language....................................................................................... 97
4.9.5 Data Setup............................................................................................................... 98
4.9.5.1 Setting Data Function.................................................................................98
4.9.6 Audio........................................................................................................................98
4.9.6.1 Audio Profiles............................................................................................. 98
4.9.6.2 Howling Suppression................................................................................. 99
4.9.6.3 Audio Toggle.............................................................................................. 99
4.9.6.4 Volume Adjustment Mode.......................................................................... 99
4.9.7 Tones..................................................................................................................... 100
4.9.7.1 Keypad Tone............................................................................................100
4.9.7.2 All Tones.................................................................................................. 100
4.9.7.3 Talk Permit............................................................................................... 101
4.9.7.4 Clear to Send........................................................................................... 101
4.9.7.5 Periodic Alert............................................................................................101
4.9.7.6 D-PTT Tones............................................................................................102
4.9.8 Display................................................................................................................... 102
4.9.8.1 Setting Flip Display.................................................................................. 102
4.9.8.2 Setting Font Level.................................................................................... 103
4.9.8.3 Setting Large Idle Font.............................................................................103
4.9.8.4 Setting Screen Saver............................................................................... 103
4.9.8.5 Setting Backlight...................................................................................... 104
4.9.8.6 Setting Brightness.................................................................................... 104
4.9.8.7 Setting LCD Off........................................................................................ 104
4.9.8.8 Setting Wallpaper.....................................................................................105
4.9.9 Time and Date....................................................................................................... 105
4.9.9.1 Setting the Time Format...........................................................................105
4.9.9.2 Setting the Time Manually........................................................................105
4.9.9.3 Setting the Date Format........................................................................... 105
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4.9.9.4 Setting the Date Manually........................................................................ 106
4.9.9.5 Setting Time Offset.................................................................................. 106
4.9.9.6 Setting Automatic Updates for the Time and Date ..................................106
4.9.10 Energy Economy..................................................................................................106
4.9.10.1 Enabling or Disabling Energy Economy.................................................107
4.9.10.2 Viewing the Energy Economy Status..................................................... 107
4.9.11 Transmission Power Class.................................................................................. 107
4.9.11.1 Selecting RF Power............................................................................... 107
4.9.12 Accessory (Accry) Setup......................................................................................108
4.9.12.1 Selecting CORE/Other/Secondary Accessories.................................... 108
4.9.13 Book On............................................................................................................... 108
4.9.14 Rotary Knob......................................................................................................... 108
4.9.14.1 Setting Rotary Lock................................................................................108
4.9.14.2 Setting In Keypad Lock.......................................................................... 109
4.9.14.3 Setting Rotary Knob Wrap Around.........................................................109
4.9.14.4 Setting Rotary Knob Scroll Range......................................................... 109
4.9.14.5 Setting Rotary Knob Talkgroup Selection.............................................. 110
4.9.14.6 Setting Rotary Knob Function Keys....................................................... 110
4.9.15 Default Setting..................................................................................................... 110
4.9.15.1 Selecting Default Setting........................................................................110
4.10 Group Setup...................................................................................................................... 110
4.10.1 Setting Operations Parameters............................................................................111
4.10.1.1 Standard Home Group........................................................................... 111
4.10.2 Scan.....................................................................................................................111
4.10.2.1 Activating Talkgroup Scanning...............................................................112
4.10.2.2 Setting Talkgroups in the Active Scan List.............................................112
4.10.2.3 Setting Scan Lists.................................................................................. 112
4.10.2.4 Deleting Talkgroups from Scan Lists..................................................... 113
4.10.3 My Groups........................................................................................................... 113
4.10.3.1 Adding Favorite Folders......................................................................... 113
4.10.3.2 Adding Talkgroups to Favorite Folders.................................................. 113
4.10.3.3 Editing My Folder List.............................................................................113
4.10.3.4 Deleting Talkgroup from Favorite Folders..............................................114
4.11 Individual Setup................................................................................................................. 114
4.11.1 Trunked Mode......................................................................................................114
4.11.1.1 Enabling or Disabling Call Waiting......................................................... 114
4.11.1.2 Setting Call Forwarding..........................................................................114
4.12 Favorites............................................................................................................................ 115
4.12.1 Adding Folders to Favorites................................................................................. 115
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4.12.2 Adding Contact Numbers to Favorites................................................................. 115
4.12.3 Making Private Calls to Favorite Contacts........................................................... 115
4.12.4 Adding Talkgroups to Favorites........................................................................... 116
4.12.5 Managing Folders in Favorites.............................................................................116
4.12.6 Deleting Items from Favorites Folder...................................................................117
4.12.7 Deleting All Items from Favorite Folders..............................................................117
4.13 My Info............................................................................................................................... 117
4.13.1 Viewing and Modifying Personal Information.......................................................117
4.14 Recent Calls...................................................................................................................... 117
4.14.1 Viewing Recent Calls........................................................................................... 118
4.14.2 Calling from Recent Calls.................................................................................... 118
4.14.3 Storing Recent Calls to Contacts......................................................................... 119
4.14.4 Deleting Recent Calls.......................................................................................... 119
4.15 Shortcuts............................................................................................................................120
4.15.1 Creating Menu Shortcuts..................................................................................... 120
4.15.2 Editing Menu Shortcut Lists................................................................................. 120
4.16 Networks............................................................................................................................121
4.16.1 Selecting Network Operation Mode..................................................................... 121
4.16.2 Network Select.....................................................................................................121
4.16.2.1 Selecting Your Network..........................................................................121
4.16.2.2 Using Select Net Registration................................................................ 122
4.16.3 Enabling Automatic DMO.....................................................................................122
4.16.4 Talkgroup Network Select....................................................................................122
4.16.4.1 Selecting Your Talkgroup Network.........................................................122
4.16.4.2 Using Select TG Net Registration.......................................................... 123
4.16.4.3 Using Prefer TG Net Registration.......................................................... 123
4.16.4.4 Using Any TG Net Registration.............................................................. 123
4.17 Location............................................................................................................................. 123
4.17.1 Enabling GNSS....................................................................................................124
4.17.2 Viewing Your Position.......................................................................................... 124
4.17.3 Viewing Testpage................................................................................................ 124
4.17.4 Changing GNSS Accuracy...................................................................................124
4.17.5 Backlog................................................................................................................ 125
4.17.5.1 Enabling or Disabling Backlog............................................................... 125
4.17.5.2 Viewing Backlog Reports....................................................................... 125
4.17.5.3 Deleting All Backlog Reports..................................................................125
4.18 Packet Data....................................................................................................................... 125
4.18.1 Viewing Data Statistics........................................................................................ 126
4.18.2 Viewing Encryption Status................................................................................... 126
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4.19 Crypto Menu...................................................................................................................... 126
4.19.1 Enabling or Disabling SIM Card End-to-End Encryption......................................127
4.19.2 Setting Clear Call Alarm.......................................................................................127
4.19.3 Updating Encryption Keys....................................................................................128
4.19.4 Setting OPTA Filter.............................................................................................. 128
4.19.5 Starting Crypto Registration.................................................................................128
4.19.6 Setting DMO Encryption Mode............................................................................ 128
Chapter 5: Features.............................................................................................. 129
5.1 Ambience Listening (AL) Call.............................................................................................. 129
5.2 Bluetooth..............................................................................................................................129
5.2.1 Bluetooth Interactions............................................................................................ 130
5.2.2 Discoverable Mode................................................................................................ 130
5.2.3 Add Bluetooth Devices...........................................................................................130
5.2.4 Bluetooth Smart Proximity Pairing......................................................................... 131
5.2.5 Bluetooth Sensor Data...........................................................................................131
5.3 Buffer Full Overwrite Policy................................................................................................. 131
5.4 Call-Out................................................................................................................................132
5.4.1 Types of Call-Out Alerts.........................................................................................132
5.4.2 Call-Out Modes Interaction.................................................................................... 133
5.4.3 Call-Out Service Phases........................................................................................133
5.5 Collaborative Messaging..................................................................................................... 134
5.6 Global Navigation Satellite System (GNSS) Location Service ........................................... 134
5.6.1 Enhance GNSS Performance................................................................................ 135
5.6.2 Location Report Backlog........................................................................................136
5.6.3 GNSS Icon............................................................................................................. 136
5.6.4 Different Location Displays.................................................................................... 136
5.6.5 GNSS Accuracy..................................................................................................... 137
5.7 Home Mode Display Text Message.....................................................................................137
5.8 Individual Call...................................................................................................................... 137
5.8.1 Private Call.............................................................................................................138
5.8.1.1 Making Private Calls................................................................................ 138
5.8.2 Phone and PABX Calls.......................................................................................... 138
5.8.2.1 Making Phone or PABX Calls.................................................................. 139
5.8.2.2 Using the Phone/PABX Speed Dial......................................................... 139
5.8.3 Receiving Individual Calls...................................................................................... 139
5.9 MS-ISDN..............................................................................................................................139
5.10 One-Touch Dial..................................................................................................................139
5.11 Radio Messaging System (RMS).......................................................................................139
5.11.1 Radio Messaging System Icons...........................................................................140
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5.12 Radio User Assignment (RUA) and Radio User Identity (RUI)..........................................141
5.13 SIM Card End-to-End Encryption...................................................................................... 141
5.14 Short Number Dial............................................................................................................. 142
5.15 Talkgroup Dialing by Index................................................................................................ 142
5.15.1 Viewing the Talkgroup Speed Number................................................................ 142
5.15.2 Selecting Talkgroups by Index.............................................................................142
5.16 Terminal Permanent Disable............................................................................................. 143
5.17 Temporary Disable or Enable............................................................................................ 143
5.18 Wireless Application Protocol (WAP).................................................................................143
5.18.1 WAP Browser.......................................................................................................143
5.18.2 Entering the Browser........................................................................................... 143
5.18.3 Entering Browser Menu Panes............................................................................ 144
5.18.4 Tips for Browsing................................................................................................. 144
5.18.4.1 Creating Bookmarks through the Navigate Pane...................................144
5.18.4.2 Creating Bookmarks through the Bookmarks Pane............................... 144
5.18.4.3 Using Bookmarks................................................................................... 145
5.18.4.4 Creating Hotkeys....................................................................................145
5.18.4.5 Using Hotkeys........................................................................................ 145
5.18.4.6 Saving Pages......................................................................................... 145
5.18.4.7 Selecting Saved Pages.......................................................................... 145
5.18.5 Disabled Packet Data Service............................................................................. 146
5.18.6 Disabled Browser Entry....................................................................................... 146
5.18.7 Browser Keys Usage........................................................................................... 146
5.18.8 Browser Menu Panes Overview...........................................................................147
5.18.9 Navigate Pane..................................................................................................... 148
5.18.10 Advanced........................................................................................................... 148
5.18.11 Bookmarks Pane................................................................................................149
5.18.11.1 Working with the Options Pane for Selected Bookmarks.....................149
5.18.11.2 Working with the Saved Pages Folder................................................. 149
5.18.12 History Pane...................................................................................................... 150
5.18.12.1 Navigating to Recently Visited URLs................................................... 150
5.18.13 Tools Pane.........................................................................................................150
5.18.14 Options Pane..................................................................................................... 150
5.18.15 Text Input Pane..................................................................................................150
5.18.16 WAP Push..........................................................................................................151
5.18.16.1 New WAP Messages........................................................................... 151
5.18.16.2 Viewing WAP Messages...................................................................... 152
Appendix A: LED Indications...............................................................................153
Appendix B: Troubleshooting..............................................................................154
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Appendix C: Maintenance.................................................................................... 157
C.1 Storage................................................................................................................................157
C.2 Extending Battery Life......................................................................................................... 157
C.3 Battery Charging Temperature............................................................................................157
C.4 Additional Battery Warnings/Cautions.................................................................................157
C.5 Looking after Your Radio.................................................................................................... 158
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List of Figures
Figure 1: Charger Mode Screen............................................................................................................. 24
Figure 2: MTP3x50 Series Controls and Indicators................................................................................25
Figure 3: Default Home Screen with Icons............................................................................................. 33
Figure 4: Trunked Mode Operation........................................................................................................ 46
Figure 5: Direct Mode Operation............................................................................................................ 51
Figure 6: Communication through Repeaters.........................................................................................55
Figure 7: Communication Through Gateways........................................................................................ 55
Figure 8: Repeater Mode Operation.......................................................................................................63
Figure 9: Call-Out Message..................................................................................................................132
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List of Figures
13

List of Tables
Table 1: Special Notations......................................................................................................................20
Table 2: Battery Icons.............................................................................................................................24
Table 3: MTP3x50 Series Controls and Indicators................................................................................. 25
Table 4: Text Entry Screen Icons........................................................................................................... 28
Table 5: Keys Usage.............................................................................................................................. 29
Table 6: Other Keys................................................................................................................................30
Table 7: Display......................................................................................................................................33
Table 8: Colors of the Soft Key Area...................................................................................................... 33
Table 9: Status Icons..............................................................................................................................35
Table 10: During the Call........................................................................................................................40
Table 11: Talkgroup Icons...................................................................................................................... 40
Table 12: One-Touch Button Features................................................................................................... 42
Table 13: Emergency Operation Dependencies.....................................................................................61
Table 14: Menu Icons............................................................................................................................. 64
Table 15: Description of Delivery Report Notification............................................................................. 67
Table 16: Inbox Icons............................................................................................................................. 69
Table 17: Outbox Icons.......................................................................................................................... 73
Table 18: Call-Out Icons.........................................................................................................................74
Table 19: Contact Types........................................................................................................................ 81
Table 20: Different Location Displays...................................................................................................136
Table 21: RMS Icons............................................................................................................................ 140
Table 22: Interactions between Radios with and without SIM Cards................................................... 141
Table 23: Browser Keys Interactions....................................................................................................146
Table 24: Browser Menu Panes........................................................................................................... 147
Table 25: Additional Menu Panes.........................................................................................................148
Table 26: Browser Text Input Icons......................................................................................................151
Table 27: LED Status Indications......................................................................................................... 153
Table 28: Battery Charging LED Indications........................................................................................ 153
Table 29: Displayed Messages............................................................................................................ 154
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List of Tables
14

Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 2000 Progress Pkwy, Schaumberg II, 60196.
Phone Number: 1-800-927-2744
Hereby declares that MTP3550 conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d), and
section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1This device may not cause harmful interference, and
2This device must accept any interference received, including interference that may cause undesired
operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio or TV technician for help.
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Declaration of Conformity
15

Safety Information
RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only. Before using the radio, read the RF Energy
Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating
instructions for safe usage and RF energy awareness and control for Compliance with applicable
standards and Regulations.
For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following
website:
http://www.motorolasolutions.com
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type
and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential
radio interference to other users, the antenna type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This radio transmitter has been approved by Industry Canada to operate with Motorola Solutions-
approved antenna with the maximum permissible gain and required antenna impedance for each
antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum
gain indicated for that type, are strictly prohibited for use with this device.
MN001489A01-BR
Safety Information
16

Notice to Users (FCC)
This device complies with Part 15 of the FCC rules per the following conditions:
• This device may not cause harmful interference.
• The device must accept any interference received, including interference that may cause undesired
operation.
• Changes or modifications made to this device, not expressly approved by Motorola Solutions, could
void the authority of the user to operate this equipment.
FCC Licensing Information
This device complies with Parts 90 and 15 of the Federal Communications Commission (FCC) Rules.
Operation is subject to the condition that this device does not cause harmful interference. The radio
operates on radio frequencies that are regulated by the Federal Communications Commission (FCC).
To transmit on these frequencies, you are required to have a license issued by the FCC. Application is
made available on FCC Form 601 and Schedules D, H, and Remittance Form 159.
To obtain these FCC forms, request document 000601 which includes all forms and instructions. If you
wish to have the document faxed, mailed or have questions, use the following contact information.
Fax
Contact the Fax-On-Demand system at 1-202-418-0177
Mail
Call the FCC forms hotline at 1-800-418-FORM or 1-800-418-3676
Contact
For questions regarding FCC license, contact 1-888-CALL-FCC, 1-888-225-5322, or http://
www.fcc.gov.
Before filling out your application, you must decide which frequency you can operate on. For questions
on determining the radio frequency, call Motorola Solutions Product Services at: 1-800-448- 6686.
Changes or modifications not expressly approved by Motorola Solutions may void the user authority
granted by the FCC to operate this radio and should not be made. To comply with FCC requirements,
transmitter adjustments should be made only by or under the supervision of a person certified as
technically qualified to perform transmitter maintenance and repairs in the private land mobile and fixed
services as certified by an organization representative of the user of those services.
Replacement of any transmitter component such as crystal, semiconductor, and others not authorized
by the FCC equipment authorization for this radio could violate FCC rules.
NOTE: Use of this radio outside the country where it was intended to be distributed is subject to
government regulations and may be prohibited.
MN001489A01-BR
Notice to Users (FCC)
17

Applying for Canadian License
The operation of your Motorola Solutions radio is subject to the Radio communications Act and
must comply with rules and regulations of the Federal Government's department of Industry Canada.
Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio
license before operating their equipment.
Prerequisites: Obtain the latest Canadian License Application form at http://www.ic.gc.ca/ic_wp-
pa.htm.
Procedure:
1Fill in the items as per the instructions. Be sure to print legibly.
If you need additional space for any item, use the reverse side of the application.
2Make a copy of your files.
3Prepare a cheque or money order payable to the "Receiver General for Canada", for an amount
for each radio purchased.
The license is renewed on April 1st each year, and issued for a period of 12 months.
4Mail your completed application along with your cheque or money order to the closest Industry
Canada District office.
MN001489A01-BR
Applying for Canadian License
18

Intellectual Property and Regulatory
Notices
Copyrights
The Motorola Solutions products described in this document may include copyrighted Motorola
Solutions computer programs. Laws in the United States and other countries preserve for Motorola
Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted
Motorola Solutions computer programs contained in the Motorola Solutions products described in this
document may not be copied or reproduced in any manner without the express written permission of
Motorola Solutions.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, without the prior written
permission of Motorola Solutions, Inc.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other
trademarks are the property of their respective owners.
License Rights
The purchase of Motorola Solutions products shall not be deemed to grant either directly or by
implication, estoppel or otherwise, any license under the copyrights, patents or patent applications
of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by
operation of law in the sale of a product.
Open Source Content
This product may contain Open Source software used under license. Refer to the product installation
media for full Open Source Legal Notices and Attribution content.
European Union (EU) and United Kingdom (UK) Waste of Electrical and
Electronic Equipment (WEEE) Directive
The European Union's WEEE directive and the UK's WEEE regulation require that products sold
into EU countries and the UK must have the crossed-out wheelie bin label on the product (or the
package in some cases). As defined by the WEEE directive, this crossed-out wheelie bin label means
that customers and end-users in EU and UK countries should not dispose of electronic and electrical
equipment or accessories in household waste.
Customers or end-users in EU and UK countries should contact their local equipment supplier
representative or service centre for information about the waste collection system in their country.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be
applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of
a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola
Solutions contact for further information.
© 2023 Motorola Solutions, Inc. All Rights Reserved
MN001489A01-BR
Intellectual Property and Regulatory Notices
19

Chapter 1
General Information
1.1
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons
are used throughout the documentation set.
DANGER: The signal word DANGER with the associated safety icon implies information that, if
disregarded, will result in death or serious injury.
WARNING: The signal word WARNING with the associated safety icon implies information that,
if disregarded, could result in death or serious injury, or serious product damage.
CAUTION: The signal word CAUTION with the associated safety icon implies information that,
if disregarded, may result in minor or moderate injury, or serious product damage.
CAUTION: The signal word CAUTION may be used without the safety icon to state potential
damage or injury that is not related to the product.
IMPORTANT: IMPORTANT statements contain information that is crucial to the discussion
at hand, but is not CAUTION or WARNING. There is no warning level associated with the
IMPORTANT statement.
NOTE: NOTICE contains information more important than the surrounding text, such as
exceptions or preconditions. They also refer the reader elsewhere for additional information,
remind the reader how to complete an action (when it is not part of the current procedure,
for instance), or tell the reader where something is on the screen. There is no warning level
associated with a notice.
1.2
Using this Guide
The following special notations are used throughout the text to highlight certain information or items:
Table 1: Special Notations
Example Description
Menu key or PTT button Bold words indicate a name of a key, button, or
soft menu item.
Entering TMO tone Italic words indicate a name of the tone.
Powering Off Typewriter words indicate the MMI strings or
messages displayed on the radio.
Setup→Tones→All Tones Bold words with the arrow between indicate
navigation structure in the menu items.
1.3
Feature and Service Availability
This guide describes all available radio features and services. Your service provider may have
customized your radio to optimize its use for your individual needs. Check with your service provider to
find out the differences from this guide.
MN001489A01-BR
Chapter 1 : General Information
20