Motorola Moto Q Moto Q Cellular Telephone and PDA User manual

1.
2.
Getting Started
Battery Installation
Battery life depends on the network, signal
strength, display usage, accumulated data
service usage, and accessories used.
1. 2.
3. a.
b. 4.
3. 4.

Getting Started
Battery Charging
• To charge the phone, connect
the phone’s power supply
to the phone’s mini-USB port
and plug into a wall outlet.
• New batteries are not
fully charged
• Battery life depends on the
network, signal strength,
temperature, features, and
accessories.
The phone will show Charge Complete when finished
The phone can charge via a mini USB cable from
the phone to the computer USB port. However,
charge times vary for each computer manufacture.
Please contact the computer manufacture for the
USB charge rate.
NOTE: If battery has been completely drained, it
can not charge via the USB cable plugged into the
computer.
Memory Card
To Install Memory Card
• Open memory slot cover. Place finger nail on
bottom ridge of infrared port and lift rubber cover
from the memory slot.
• Insert memory card into exposed memory slot.
• Place memory card cover back in place and push
to close.
NOTE: If you install the memory card when the
phone is turned on, you might have to turn the
phone off and on again before you try to use the
card. Do not remove the memory card while the
phone is using or writing files on it.

Navigate
Right Soft key
Center Key -
Selects menu
items
Left Soft Key
Phone
Make and
Answer Calls
(send key)
Turn on and
off and End
Calls
Back Key
Home Key
Alt Key
Message Key Space Key
Microphone
Caps Key
Enter Key
Camera Key
Voice Key
Undo/Back
Key
Thumb
Wheel

Opening Programs
• Press Start to access the list of programs the
phone has to offer
Locking Phone
• Press and hold the Home key > Device lock
• Enter and confirm a password
• Press Done
Only numbers can be stored as
a password
Locking Keypad
• Press and hold the Home key > Key lock
Thumb Wheel
• Use the thumb wheel to scroll through menu
items and lists.
• Press the thumb wheel to select the
highlighted items in a list or menu
Turning Phone On
• Press and hold the Power Key
Ofor 3-4 seconds to turn
phone on
NOTE: Allow 40-50 seconds before the Home
Screen appears.
Turning Power Off
• Press and hold the End key for 3-4 seconds to
turn phone off
Making a Call
• From the home screen, enter a phone number
and press Nto make a call
Answering a Call
• Press Nto answer a call
• Press Oto end the call
Setting Date and Time
• Press
Start > Settings > Clock and Alarm >
Date and Time
Basics
TIP

Changing between Uppercase, Lowercase,
and Caps Lock
• The phone has a Qwerty keypad similar to a
computer
• Press the Caps key to change between
uppercase, lower case, and caps lock within a
text input mode
Hands Free Speaker
• During a call, press the voice key to turn
the speakerphone on.
Adding a Phonebook Entry
Press
Start > Contacts > New
• Enter First Name and press Navigation key down
• Enter Last Name and press Navigation key down
• Enter Work, Mobile, Home, and E-mail
information. Also, you can assign Ringer and
Picture Caller ID to contact
Basics
Editing a Phonebook Entry
Press Start > Contacts > Contact Name >
Menu > Edit
Changing a RingerTone
Press
Start > Settings > Sounds
• On Ring tone, press Navigation key sleft or
right to hear ringers
• Press Done to save the sound selected
Adjust Ringer Volume When Phone Rings
• From the
Home screen > Profile > Menu
> Edit
• Scroll down to Ring volume and adjust by
using the right/left keys

Synchronization
Two main ways to synchronize the Q phone.
It can by synchronized Over the Air (OTA), or
via a PC with a cable connection.
Synchronization the phone via OTA
NOTE: You can synchronize your Motorola Q
with your company’s Microsoft Exchange Server.
Contact your system administrator for the required
e-mail set-up information, or see the Motorola Q
Support site. www.motorola.com/support/Q/
Once you have verified the correct settings
with the IT Department. You can Synchronize
the phone either Over the Air (OTA) or with a
cable connection.
• Press
Start > ActiveSync
®
> Sync
NOTE: If you are out of network coverage, and the
Moto Q tries to synchronize three times according
to the schedule it is on, and it can not find a network,
the synchronization settings automatically will
revert to manual synchronization.
Synchronization
Changing a Wallpaper
Set a photo, picture, or animation as a wallpaper
(background) image
Press
Start > Settings > Home Screen >
Background image
• On Background image - press Navigation key
sleft or right to select image
• Press Done when finished
Personalization

Synchronization
To set the synchronization schedule back to the
desired frequency, you need to change this under
‘Schedule’ in ActiveSync
For additional information on troubleshooting for
Activesync, please go to www.motorola.com/support/q
Synch with a Computer
Installing and Setting up ActiveSync
®
To synchronize information on the phone with a
PC, you must install Microsoft ActiveSync®4.1
or above software on the computer.
• If you do not have a CD-ROM, download the
latest ActiveSync®software from the
Microsoft Window Mobile website:
http://microsoft.com/windowsmobile
1. Install ActiveSync ®on the PC
2. After setup is complete, connect the phone
to the PC. The Synch Setup Wizard
automatically starts.
3. Follow the on screen instruction to complete
the wizard
• When finished, ActiveSync ®starts to
synchronize automatically with the phone.
Once synchronization completes, disconnect
the phone from the computer.
Synchronization the phone and PC via a
cable connection
• Once ActiveSync®is installed on the PC,
connect the phone to the computer and sync.
• Turn the phone on
• Connect the phone to the PC using a USB
cable
• Open the ActiveSync®icon on the PC
OTA Synchronization Troubleshooting
If you are not receiving e-mails, you will need
to verify e-mail set-up, wireless network,
and/or e-mail platform settings. See the
Motorola Q support site for more information.
www.motorola.com/support/Q/

• Select Attempt to obtain e-mail settings from
the Internet and select Next
NOTE: If the account is sets up successfully,
you will be prompted to send and receive
e-mail. If not, you must click Next and see
the next section.
NOTE: For more information about e-mail
setup, visit www.motorola.com/support/Q/
Setting up Hotmail
Follow the next steps if you use the Hotmail or
MSN e-mail service.
Press
Start > Pocket MSN
• Select MSN Hotmail
• In E-mail address, enter the e-mail address
for the account
• In Password, enter the password for the
account
• Select
Next > Menu > Send and Receive
Setting Up E-mail
• There are a few ways to set up e-mail to
the phone
Consumer E-mail (Hotmail, Yahoo, etc)
Corporate E-mail
Carrier Hosted E-mail
Consumer E-mail
Automatic E-mail Setup
• If you have Hotmail or Pocket MSN account
see Setting up Hotmail
Some e-mail providers allow for automatic
e-mail set up.
Press
Start > Messaging > Outlook E-mail
Select Menu > Options > New Account
• In Your name, enter the display name for
e-mail messages
• In E-mail address, enter the e-mail address
for this account
Email

From the Home screen, press Start >
Messaging > Outlook E-mail > [e-mail account]
To return to the message list, press the
Back key <
Corporate E-mail (make title in Italic)
You can set up e-mail with your company’s
Microsoft Exchange Server. Contact your system
administrator for the required e-mail set-up
information, or see the Motorola Q support site.
www.motorola.com/support/Q
Carrier Hosted E-mail
Please contact your operator, or access their
website in order to get information about their
hosted email solution, and it’s compatibility with
Windows Mobile(add trademark symbol -r) 5.0
enabled devices.
TIP
Manual e-mail accounts settings
If you tried to automatically set up the account
and were prompted for detailed e-mail settings,
call your e-mail (internet) service provider for
information like: Domain, Server type, (POP3
or IMAP4), Account name, Incoming mail
server, Secure Sockets Layer, connections
requirements, and Outgoing mail server.
Press
Start > Messaging > Outlook E-mail
Select Menu > Options > New Account
• In Your name, enter your display name for
e-mail messages
• In E-mail address, enter the e-mail address
for the account
• Select Next
• Enter the information from the e-mail service
provider > Finish
Email