Motorola Command One User manual

Congratulations 1
Congratulations
Your MOTOROLA COMMAND ONE™ headset
provides the ultimate handsfree experience.
Now, you can manage calls and texts from your
headset.
With your Command One, you can:
•Hear and reply to text messages with
MotoSpeak™.
•Hear the caller’s name and use your voice to
answer and ignore calls.
•Stream music from your phone.
•Hear voice prompts to guide you on
connections, battery level, and other
functions.
•Simultaneously connect with two phones.
We’ve crammed all of the main features of
your headset into this handy guide, and in a

Congratulations2
matter of minutes we’ll show you just how
easy your headset is to use.
So go on, check it out.
more information
on the Web: www.motorola.com/support
Caution: Before using your headset for the
first time, please read the important Safety,
Regulatory & Legal information at the back
of this guide.

Your headset 3
Yo u r h e a d s e t
the important parts
Earhook
Volume
Buttons
Status
Light
Mute
Button
Ear Speaker
Power
Switch
MicroUSB
Charging
Connector
Call
Button
side view

Charge it4
Charge it
let’s get you up and running
While your headset is charging, you won’t be
able to use it.
Note: Your battery is designed to last the life of
your product. It should only be removed by a
recycling facility. Any attempt to remove or
replace your battery will damage your headset.
Status Light
Red/Yellow = charging
Green = fully charged

Basics 5
Basics
a few essentials to get you started
Turn it on & off
Wear it
1Rotate and turn your ear hook for left or right
ear use.
Power
Switch
Off
On

Basics6
2Try out all the supplied ear cushions. If using
an ear loop type, be sure to place the loop in
the bend of your ear as shown.
3Flex the ear hook and loop it over your ear,
and point the headset microphone towards
your mouth.
Listen to music
Note: This feature is phone dependent.
Bluetooth® music can be streamed from your
phone. Start and control music playback from
your phone.
While a call is active, music pauses. When the
call ends, music resumes playing.

Basics 7
Enhanced call features
Tell headset to answer or ignore calls
Use your voice to answer or ignore an
incoming call:
•say “answer” to answer the call
•say “ignore” to ignore the call
Note: This feature does not work for second
incoming calls.
Hear caller’s name
If your phone knows your caller’s name, then
you hear “call from <name>” on an incoming
call.

Pair & connect8
Pair & connect
connect and go
Note: The voice prompts are only in English.
Pair & connect with your phone
1Turn off any Bluetooth devices previously
paired with your headset.
2Turn on the Bluetooth feature on your
phone.
3Put the headset on your ear (see “Wear it”
on page 5).
4Turn on your headset (see “Turn it on & off”
on page 5).
The status light becomes steadily lit in blue
and you hear “ready to pair”.
5Follow the voice prompts to connect your
phone to your headset.
Note: When prompted for the passkey,
enter 0000.

Pair & connect 9
When your headset successfully pairs with
your phone, you hear “pairing complete”.
For daily use, make sure your headset is turned
on, and your phone’s Bluetooth feature is on.
Your headset and phone connect automatically.
Pair & connect a second phone
1Turn off first phone and any other Bluetooth
devices previously paired with your headset.
2Turn your headset off.
3Turn on the Bluetooth feature on your
phone.
4Put the headset on your ear.
5Turn on your headset.
The status light becomes steadily lit in blue
and you hear “ready to pair”.
6Follow the voice prompts to connect your
phone to your headset.

Pair & connect10
Note: When prompted for the passkey,
enter 0000.
When your headset successfully pairs with
your phone, you hear “pairing complete”.
To connect to both phones, turn on the first
phone while the second phone is connected.
When you hear “<phone 1 name>
connected”, your headset is connected to both
phones.
Tip: You have 20 seconds to turn on your first
phone. If reconnection fails, turn your headset
off and on.
Test your call connection
1Place the headset on your ear.
2On your phone, dial a phone number and
press the Call/Send key.
If your phone and headset are successfully
connected, you hear ringing on the headset.

Calls 11
Calls
it’s good to talk
Note: Some features are phone/network
dependent.
To. ..
answer call Say “answer” or press the
Call button.
reject call Say “ignore” or press and
hold a Volume button until
you hear a tone.
make a
voice dial
call
Press the Call button and you
hear a tone.
redial last
call
Press and hold the Call
button until you hear a tone.
mute or
unmute a
call
Press the Mute button.

Calls12
Tip: When connected to two phones, follow
the voice prompts to perform functions such
as voice dial and redial on the desired phone.
end a call Press the Call button.
answer
second
incoming
call
Press the Call button.
reject
second
incoming
call
Press and hold a Volume
button until you hear a tone.
To. ..

Talk time 13
Talk tim e
check your chat time
Note: The voice prompts are only in English.
Press both Volume buttons while not on a call.
To save battery power, turn off the headset
when not using it.
if light
shows...
and/or you
hear...
your remaining
talk time is..
red “battery level
is low”
less than 1.5
hours
yellow “battery level
is medium”
between 1.5 to
3.5 hours
green “battery level
is high”
more than 3.5
hours

Status light14
Status light
know your headset
If light shows... your headset is...
three blue flashes powering on/off
steady blue in pairing/connect
mode
rapid blue/purple
flashes
connecting to your
phone
quick blue flash receiving or making a
call on phone 1
quick purple flash receiving or making a
call on phone 2
slow blue pulse on a call
slow blue flash in standby (not on a
call—connected to
one phone)

Status light 15
Note: After 1 minute on a call or 20 minutes of
inactivity, the light stops flashing to conserve
power, but the headset remains on.
slow green flash in standby (not on a
call—connected to
two phones)
slow red flash idle (not connected to
a phone)
slow red pulse muting the call
steady red trying to connect to
your phone
quick red flash in a low battery state
If light shows... your headset is...

Settings16
Settings
make some changes
Note: The voice prompts are only in English.
Press and hold the Call button while turning on
the headset to turn these features on/off:
•Reset to factory default
Caution: This action erases all pairing
information stored in your headset.
•Caller ID
•Voice prompts
•Multipoint (two phone) connections
Follow the voice prompts to make changes to
these settings.

Problems? 17
Problems?
we’ve got solutions
Note: The voice prompts are only in English.
My headset will not enter pairing mode
Make sure that any devices previously paired
with the headset are turned off. If the status
light is not steadily lit in blue, turn off both the
other device and headset, wait 10 seconds,
then turn headset back on. Wait for the status
light to become steadily lit in blue, indicating
the headset is now in pairing mode.
My phone doesn't find my headset when
searching
Make sure the status light on your headset is
steadily lit in blue when your phone is
searching for devices. If not, power cycle (turn
off and on) the headset. You hear “ready to
pair” and see the status light steadily lit in blue.

Problems?18
My headset worked before but now it's not
working
Make sure your phone is on and the Bluetooth
feature is turned on in your phone. If the
Bluetooth feature was turned off or was turned
on only temporarily, you may need to restart
the Bluetooth feature and pair your phone and
headset again (see “Pair & connect” on
page 8).

19
Support
we’re here to help
If you have questions or need assistance,
contact us at 1-877-MOTOBLU, or visit us at
www.motorola.com/Bluetoothsupport or
www.motorola com/bluetoothconnect.