Moxa Technologies PT-G503-PHR-PTP-HV User manual

Moxa PRP/HSR Redundancy Box
User’s Manual
First Edition, March 2015
www.moxa.com/product
© 2015 Moxa Inc. All rights reserved.

Moxa PRP/HSR Redundancy Box
User’s Manual
The software described in this manual is furnished under a license agreement and may be used only in accordance with
the terms of that agreement.
Copyright Notice
© 2015 Moxa Inc. All rights reserved.
Trademarks
The MOXA logo is a registered trademark of Moxa Inc.
All other trademarks or registered marks in this manual belong to their respective manufacturers.
Disclaimer
Information in this document is subject to change without notice and does not represent a commitment on the part of
Moxa.
Moxa provides this document as is, without warranty of any kind, either expressed or implied, including, but not limited
to, its particular purpose. Moxa reserves the right to make improvements and/or changes to this manual, or to the
products and/or the programs described in this manual, at any time.
Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes no responsibility for
its use, or for any infringements on the rights of third parties that may result from its use.
This product might include unintentional technical or typographical errors. Changes are periodically made to the
information herein to correct such errors, and these changes are incorporated into new editions of the publication.
Technical Support Contact Information
www.moxa.com/support
Moxa Americas
Toll-free: 1-888-669-2872
Tel: [phone]
Fax: [phone]
Moxa China (Shanghai office)
Toll-free: 800-820-5036
Tel: [phone]
Fax: [phone]
Moxa Europe
Tel: [phone]
Fax: [phone]
Moxa Asia-Pacific
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Fax: [phone]
Moxa India
Tel: [phone]
Fax: [phone]

Table of Contents
1. About this Manual ............................................................................................................................. 1-1
2. Getting Started.................................................................................................................................. 2-1
USB Console Configuration (115200, None, 8, 1, VT100).........................................................................2-2
Configuration by Command Line Interface (CLI) .....................................................................................2-3
Configuration by Web Browser .............................................................................................................2-5
3. Featured Functions ........................................................................................................................... 3-1
Home................................................................................................................................................3-2
System Settings .................................................................................................................................3-2
System Information.....................................................................................................................3-2
User Account ..............................................................................................................................3-3
Network.....................................................................................................................................3-5
Date and Time............................................................................................................................3-6
Warning Notification ....................................................................................................................3-8
MAC Address Table....................................................................................................................3-12
System Files.............................................................................................................................3-13
Restart.....................................................................................................................................3-15
Factory Default .........................................................................................................................3-15
VLAN...............................................................................................................................................3-15
Virtual LAN (VLAN) Filtering........................................................................................................3-16
Port ................................................................................................................................................3-16
Port Settings.............................................................................................................................3-16
Port Status...............................................................................................................................3-17
Redundant Protocol...........................................................................................................................3-17
Multicast Filtering .............................................................................................................................3-18
Security...........................................................................................................................................3-19
Login Authentication..................................................................................................................3-19
Management Interface...............................................................................................................3-20
Trusted Access..........................................................................................................................3-21
Authentication Certificate ...........................................................................................................3-22
SNMP..............................................................................................................................................3-22
SNMP Read/Write Settings..........................................................................................................3-23
Trap Settings............................................................................................................................3-24
Diagnostics......................................................................................................................................3-25
LLDP........................................................................................................................................3-25
Ping.........................................................................................................................................3-26
Port Mirror................................................................................................................................3-26
Monitoring .......................................................................................................................................3-27
CPU/Memory Utilization..............................................................................................................3-27
Statistics..................................................................................................................................3-29
Fiber Check ..............................................................................................................................3-31
Event Log.................................................................................................................................3-32
System Services...............................................................................................................................3-33
A. MIB Groups ....................................................................................................................................... A-1
B. CLI Command Support for the EOM-G103-PHR-PTP Module .............................................................. B-1
Basic Commands ................................................................................................................................B-1
Show Commands................................................................................................................................B-1
Configuration Commands.....................................................................................................................B-2
Configuration Redundancy Commands...................................................................................................B-2
Configuration Port Interface Commands ................................................................................................B-2

1
1. About this Manual
Thank you for purchasing a Moxa managed Ethernet PRP/HSR RedBox. Read this user’s manual to learn how to
connect your Moxa PRP/HSR RedBox to Ethernet-enabled devices used for industrial applications.
The following two chapters are covered in this user manual:
Chapter 2: Getting Started
This chapter explains the initial installation process for the Moxa PRP/HSR RedBox. There are three ways to
access the Moxa PRP/HSR RedBox’s configuration settings: the USB console, command line interface, and
web-based interface.
Chapter 3: Featured Functions
This chapter explains how to access the Moxa PRP/HSR RedBox’s various configuration, monitoring, and
administration functions. These functions can be accessed by serial, Telnet command line, or web-based
interface. The web-based interface is the most user-friendly way to configure the Moxa PRP/HSR RedBox.
In this chapter, we use the web console interface to introduce the functions.

2
2. Getting Started
In this chapter we explain how to install a Moxa PRP/HSR RedBox for the first time. There are three ways to
access the Moxa PRP/HSR RedBox’s configuration settings: USB console, command line interface, or
web-based interface. If you do not know the Moxa PRP/HSR RedBox’s IP address, you can open the USB
console by connecting the Moxa PRP/HSR RedBox to a PC’s USB port with a USB cable. You can open the Telnet
or web-based console over an Ethernet LAN or over the Internet.
The following topics are covered in this chapter:
USB Console Configuration (115200, None, 8, 1, VT100)
Configuration by Command Line Interface (CLI)
Configuration by Web Browser

PRP/HSR Redundancy Box Getting Started
2-2
USB Console Configuration (115200, None, 8, 1,
VT100)
NOTE
•You cannot connect to the USB console and command line interface at the same time.
•You can connect to the web console and another console (serial or Telnet) at the same time. However, we
strongly recommend that you do NOT do so. Following this advice will allow you to maintain better control
over the Moxa PRP/HSR RedBox’s configuration.
NOTE
We recommend using PComm Terminal Emulator when opening the USB console. This software can be
downloaded free of charge from the Moxa website.
Before running PComm Terminal Emulator, install the USB console driver on your PC and then connect the
Moxa PRP/HSR RedBox’s USB console port to your PC’s COM port (generally COM1 or COM2, depending on how
your system is set up) with USB to DB9-F (or RJ45 to DB25-F) cable.
After installing PComm Terminal Emulator, open the Moxa PRP/HSR RedBox’s USB console as follows:
1. From the Windows desktop, click Start All Programs PComm Lite Ver1.6 PComm Terminal
Emulator.
2. Select Open under the Port Manager menu to open a new connection.

PRP/HSR Redundancy Box Getting Started
2-3
3. The Property window should open. On the Communication Parameter tab for Ports, select the COM
port that is being used for the console connection. Set the other fields as follows: 115200 for Baud Rate,
8 for Data Bits, None for Parity, and 1 for Stop Bits.
4. On the Terminal tab, select VT100 for Terminal Type, and then click OK to continue.
Configuration by Command Line Interface (CLI)
Opening the Moxa PRP/HSR RedBox’s Telnet or web console over a network requires that the PC host and Moxa
PRP/HSR RedBox are on the same logical subnet. You may need to adjust your PC host’s IP address and subnet
mask. By default, the Moxa PRP/HSR RedBox’s IP address is 192.168.127.253 and the Moxa PRP/HSR RedBox’s
subnet mask is 255.255.255.0 (referred to as a Class B network). Your PC’s IP address must be set to
192.168.xxx.xxx if the subnet mask is 255.255.0.0, or to 192.168.127.xxx if the subnet mask is
255.255.255.0.
NOTE
To connect to the Moxa PRP/HSR RedBox’s Telnet or web console, your PC host and the Moxa PRP/HSR
RedBox must be on the same logical subnet.

PRP/HSR Redundancy Box Getting Started
2-4
NOTE
When connecting to the Moxa PRP/HSR RedBox’s Telnet or web console, first connect one of the Moxa
PRP/HSR RedBox’s Ethernet ports to your Ethernet LAN, or directly to your PC’s Ethernet port. You may use
either a straight-through or cross-over Ethernet cable.
NOTE
The Moxa PRP/HSR RedBox’s default IP address is 192.168.127.253.
After making sure that the Moxa PRP/HSR RedBox is connected to the same LAN and logical subnet as your PC,
open the Moxa PRP/HSR RedBox’s Telnet console as follows:
1. Click Start Run from the Windows Start menu and then Telnet to the Moxa PRP/HSR RedBox’s IP address
from the Windows Run window. You may also issue the Telnet command from a DOS prompt.
2. In the terminal window, type user name and password and then press Enter.

PRP/HSR Redundancy Box Getting Started
2-5
NOTE
The Telnet console looks and operates in precisely the same manner as the USB console.
Configuration by Web Browser
The Moxa PRP/HSR RedBox’s web console is a convenient platform for modifying the configuration and
accessing the built-in monitoring and network administration functions. You can open the Moxa PRP/HSR
RedBox’s web console using a standard web browser, such as Internet Explorer.
NOTE
To connect to the Moxa PRP/HSR RedBox’s Telnet or web console, your PC host and the Moxa PRP/HSR
RedBox must be on the same logical subnet.
NOTE
If the Moxa PRP/HSR RedBox is configured for other VLAN settings, you must make sure your PC host is on the
management VLAN.
NOTE
When connecting to the Moxa PRP/HSR RedBox’s Telnet or web console, first connect one of the Moxa
PRP/HSR RedBox’s Ethernet ports to your Ethernet LAN, or directly to your PC’s Ethernet port. You may use
either a straight-through or cross-over Ethernet cable.
NOTE
The Moxa PRP/HSR RedBox’s default IP address is 192.168.127.253.
After making sure that the Moxa PRP/HSR RedBox is connected to the same LAN and logical subnet as your PC,
open the Moxa PRP/HSR RedBox’s web console as follows:
1. Connect your web browser to the Moxa PRP/HSR RedBox’s IP address by entering it in the Address or URL
field.
2. The Moxa PRP/HSR RedBox’s web console will open, and you will be prompted to log in. Select the login
account (admin or user) and enter the Password. This password will be required to access any of the
consoles (web, serial, Telnet).

PRP/HSR Redundancy Box Getting Started
2-6
NOTE
By default, the password assigned to the Moxa PRP/HSR RedBox is moxa. Be sure to change the default
password after your first log in to maintain a higher level of security.
3. After logging in, you may need to wait a few moments for the web console to appear. Use the folders in the
left navigation panel to navigate between different pages of configuration options.

3
3. Featured Functions
In this chapter, we explain how to access the Moxa PRP/HSR RedBox’s various configuration, monitoring, and
administration functions. These functions can be accessed by serial, Telnet, or web console. The USB console
can be used if you do not know the Moxa PRP/HSR RedBox’s IP address and requires that you connect the Moxa
PRP/HSR RedBox to a PC COM port. The Telnet and web consoles can be opened over an Ethernet LAN or the
Internet.
The web console is the most user-friendly interface for configuring a Moxa PRP/HSR RedBox. In this chapter, we
use the web console interface to introduce the functions. There are only a few differences between the web
console, USB console, and Telnet console.
The following topics are covered in this chapter:
Home
System Settings
System Information
User Account
Network
Date and Time
Warning Notification
MAC Address Table
System Files
Restart
Factory Default
VLAN
Virtual LAN (VLAN) Filtering
Port
Port Settings
Port Status
Redundant Protocol
Multicast Filtering
Security
Login Authentication
Management Interface
Trusted Access
Authentication Certificate
SNMP
SNMP Read/Write Settings
Trap Settings
Diagnostics
LLDP
Ping
Port Mirror
Monitoring
CPU/Memory Utilization
Statistics
Fiber Check
Event Log
System Services

PRP/HSR Redundancy Box Featured Functions
3-2
Home
The Home page shows a summary of the Moxa PRP/HSR RedBox information, including System Information,
Redundancy Protocol, Event log, and Device virtualization panel. With an organized key summary, operators
can easily understand the system and port link status at a glance.
System Settings
The System Settings section includes the most common settings required by administrators to maintain and
control a Moxa PRP/HSR RedBox.
System Information
Configure the following System Information to make it easier to identify different PRP/HSR RedBoxes
connected to your network.
Device Name
Setting
Description
Factory Default
Max. 30 characters
This option is useful for differentiating between the roles or
applications of different units. Example: Factory PRP/HSR
RedBox 1.
none
Device Location
Setting
Description
Factory Default
Max. 80 characters
This option is useful for differentiating between the locations of
different units. Example: production line 1.
PRP/HSR RedBox
Location

PRP/HSR Redundancy Box Featured Functions
3-3
Device Description
Setting
Description
Factory Default
Max. 30 characters
This option is useful for recording a more detailed description of
the unit.
PRP/HSR RedBox
Model name
Contact Information
Setting
Description
Factory Default
Max. 30 characters
This option is useful for providing information about who is
responsible for maintaining this unit and how to contact this
person.
None
User Account
The Moxa PRP/HSR RedBox supports the management of accounts, including establishing, activating,
modifying, disabling, and removing accounts. There are two levels of configuration access, admin and user.
Accounts with admin authority have read/write access to all configuration parameters, whereas accounts with
user authority only have read access to configuration parameters.
NOTE
1. In order to maintain a higher level of security, be sure to change the default password after your first log
in.
2. The user with ‘admin’ account name cannot be deleted or disabled.
Active
Setting
Description
Factory Default
Checked
The Moxa PRP/HSR RedBox can be accessed by the activated
user name
Enabled
Unchecked
The Moxa PRP/HSR RedBox can’t be accessed by the
non-activated user
Authority
Setting
Description
Factory Default
admin
The account has read/write access of all configuration
parameters.
admin
user
The account can only read configuration but without any
modification.

PRP/HSR Redundancy Box Featured Functions
3-4
Creating a New Account
To create a new account, input the user name and password, and assign the desired level of authority. Once
you apply the new settings, the new account will appear in the Account List table.
Setting
Description
Factory Default
User Name
(Max. of 30 characters)
User Name
None
Password
Password for the user account.
Minimum requirement is 4 characters, maximum of 16
characters
None
Modifying an Existing Account
Select the existing account from the Account List table. Modify the details accordingly and then apply the
settings to save the configuration.
Deleting an Existing Account
Select the existing account from the Account List table, and then press the delete button to delete the account.

PRP/HSR Redundancy Box Featured Functions
3-5
Network
Network configuration allows users to configure both IPv4 and IPv6 parameters for management access over
the network. The Moxa PRP/HSR RedBox supports both IPv4 and IPv6, and can be managed through either of
these address types.
IP Setting
The IPv4 settings include the PRP/HSR RedBox’s IP address and subnet mask, as well as the IP address of the
default gateway. In addition, input cells are provided for the IP addresses of a 1st and 2nd DNS server.
The IPv6 settings include two distinct address types—Link-Local Unicast addresses and Global Unicast
addresses. A Link-Local address makes the PRP/HSR RedBox accessible over IPv6 for all devices attached to
the same local subnet. To connect to a larger network with multiple segments, the PRP/HSR RedBox must be
configured with a Global Unicast address.
Get IP From
Setting
Description
Factory Default
DHCP
The Moxa PRP/HSR RedBox’s IP address will be assigned
automatically by the network’s DHCP server.
DHCP
BOOTP
The Moxa PRP/HSR RedBox’s IP address will be assigned
automatically by the network’s BootP server.
Manual
The Moxa PRP/HSR RedBox’s IP address must be set manually.
IP Address
Setting
Description
Factory Default
IP address for the Moxa
PRP/HSR RedBox
Assigns the Moxa PRP/HSR RedBox’s IP address on a TCP/IP
network.
192.168.127.253
Subnet Mask
Setting
Description
Factory Default
Subnet mask for the
Moxa PRP/HSR RedBox
Identifies the type of network the Moxa PRP/HSR RedBox is
connected to (e.g., 255.255.0.0 for a Class B network, or
255.255.255.0 for a Class C network).
24(255.255.255.0)
Default Gateway
Setting
Description
Factory Default
IP address for gateway
Specifies the IP address of the router that connects the LAN to
an outside network.
None

PRP/HSR Redundancy Box Featured Functions
3-6
DNS IP Address
Setting
Description
Factory Default
IP address for DNS
server
Specifies the IP address of the DNS server used by your
network. After specifying the DNS server’s IP address, you can
use the Moxa PRP/HSR RedBox’s URL (e.g.,
www.PT.company.com) to open the web console instead of
entering the IP address.
None
IP address for 2nd DNS
server
Specifies the IP address of the secondary DNS server used by
your network. The Moxa PRP/HSR RedBox will use the
secondary DNS server if the first DNS server fails to connect.
None
IPv6 Global Unicast Address Prefix (Prefix Length: 64 bits) Default Gateway
Setting
Description
Factory Default
Global Unicast Address
Prefix
The prefix value must be formatted according to the RFC 2373
“IPv6 Addressing Architecture,” using 8 colon-separated 16-bit
hexadecimal values. One double colon may be used in the
address to indicate the appropriate number of zeros required to
fill the undefined fields.
None
IPv6 Global Unicast Address
Setting
Description
Factory Default
None
Displays the IPv6 Global Unicast address. The network portion
of the Global Unicast address can be configured by specifying
the Global Unicast Prefix and using an EUI-64 interface ID in
the low order 64 bits. The host portion of the Global Unicast
address is automatically generated using the modified EUI-64
form of the interface identifier (PRP/HSR RedBox’s MAC
address).
None
IPv6 Link-Local Address
Setting
Description
Factory Default
None
The network portion of the Link-Local address is FE80 and the
host portion of the Link-Local address is automatically
generated using the modified EUI-64 form of the interface
identifier (PRP/HSR RedBox’s MAC address)
None
IPv6 Neighbor Cache
The information in the neighbor cache includes the neighboring node’s IPv6 address, the corresponding
Link-Layer address, and the current state of the entry.
Date and Time
The Moxa PRP/HSR RedBox has a time calibration function based on information from an NTP server or user
specified time and date, allowing functions such as automatic warning emails to include a time and date stamp.
NOTE
The Moxa PRP/HSR RedBox does not have a real time clock. The user must update the Current Time and
Current Date to set the initial time for the Moxa PRP/HSR RedBox after each reboot, especially when there is
no NTP server on the LAN or Internet connection.

PRP/HSR Redundancy Box Featured Functions
3-7
System Up Time
Indicates how long the Moxa PRP/HSR RedBox remained up since the last cold start.
Current Time
Setting
Description
Factory Default
User-specified time
Indicates time in yyyy-mm-dd format.
None
Clock Source
Setting
Description
Factory Default
Local
Configure clock source from local time
Local
NTP
Configure clock source from NTP
SNTP
Configure clock source from SNTP
Time Zone
Setting
Description
Factory Default
Time zone
Specifies the time zone, which is used to determine the local
time offset from GMT (Greenwich Mean Time).
GMT (Greenwich
Mean Time)
Daylight Saving Time
The Daylight Saving Time settings are used to automatically set the Moxa PRP/HSR RedBox’s time adjustments
according to national standards.
Start Date
Setting
Description
Factory Default
User-specified date
Specifies the date that Daylight Saving Time begins.
None
End Date
Setting
Description
Factory Default
User-specified date
Specifies the date that Daylight Saving Time ends.
None

PRP/HSR Redundancy Box Featured Functions
3-8
Offset
Setting
Description
Factory Default
User-specified hour
Specifies the number of hours that the time should be set
forward during Daylight Saving Time.
None
NOTE
Changing the time zone will automatically correct the current time. Be sure to set the time zone before setting
the time.
Time Server IP/Name
Setting
Description
Factory Default
IP address or name of
time server
The IP or domain address (e.g., 192.168.1.1,
time.stdtime.gov.tw, or time.nist.gov).
None
IP address or name of
secondary time server
The Moxa PRP/HSR RedBox will try to locate the secondary NTP
server if the first NTP server fails to connect.
Enable NTP/SNTP Server
Setting
Description
Factory Default
Enable/Disable
Enables SNTP/NTP server functionality for clients
Disabled
Warning Notification
Since industrial Ethernet devices are often located at the endpoints of a system, these devices will not always
know what is happening elsewhere on the network. This means that an PRP/HSR RedBox that connects to these
devices must provide system maintainers with real-time alarm messages. Even when control engineers are out
of the control room for an extended period of time, they can still be informed of the status of devices almost
instantaneously when exceptions occur. The Moxa PRP/HSR RedBox supports different approaches to warn
engineers automatically, such as email, trap, syslog, and relay output. It also supports two digital inputs to
integrate sensors into your system to automate alarms by email and relay output.
System Event Settings
System Events are related to the overall function of the PRP/HSR RedBox. Each event can be activated
independently with different warning approaches. Administrator also can decide the severity of each system
event.

PRP/HSR Redundancy Box Featured Functions
3-9
System Events
Warning email is sent when…
Cold Start
Power is cut off and then reconnected.
Warm Start
The Moxa PRP/HSR RedBox is rebooted, such as when network parameters
are changed (IP address, subnet mask, etc.).
Configuration Change
Any configuration item has been changed.
PWR1 OffOn
The Moxa PRP/HSR RedBox is powered down.
PWR2 OffOn
PWR1 OnOff
The Moxa PRP/HSR RedBox is powered up.
PWR2 OnOff
Auth. Success
The user has logged in to the system.
Auth. Fail
An incorrect password was entered.
Auth. Attempts Over Limit
More than 3 Auth. Attempts were tried
Password Change
User changed the account password
DI1 (OnOff)
Digital Input 1 was triggered by an on to off transition
DI1 (OffOn)
Digital Input 1 was triggered by an off to on transition
ABC-02 Status
Occurs when an ABC-02-USB-T was connected to or disconnected from the
PRP/HSR RedBox, or when the ABC-02-USB-T automatically imported,
exported, or backed up a configuration.
LLDP Table Change
The LLDP table has been changed to account for recently connected devices
Port Event Settings
Port Events are related to the activity of a specific port.

PRP/HSR Redundancy Box Featured Functions
3-10
Port Events
Warning email is sent when…
Link-ON
The port is connected to another device.
Link-OFF
The port is disconnected (e.g., the cable is pulled out, or the opposing device shuts
down).
Tx Low Power
The port’s transmitted power is under the Tx Power-Threshold for that port
Rx Low Power
The port’s received power is under the Rx Power-Threshold for that port
Tx High Power
The port’s transmitted power is over the Tx Power-Threshold for that port
Temperature
The port’s temperature surpasses the Temperature-Threshold for that port
Four response actions are available when events are triggered.
Action
Description
Trap
The PT-G503-PHR-PTP series will send notification to the trap server when an event is
triggered
E-Mail
The PT-G503-PHR-PTP series will send notification to the email server defined in the Email
Settings
Syslog
The PT-G503-PHR-PTP series will record a syslog to syslog server defined in Syslog Server
Settings
Relay
The PT-G503-PHR-PTP series supports digital inputs to integrate sensors. When an event is
triggered, the device will automate alarms by relay output
Severity
Severity
Description
Emergency
System is unusable
Alert
Action must be taken immediately
Critical
Critical conditions
Error
Error conditions
Warning
Warning conditions
Notice
Normal but significant condition
Information
Informational messages
Debug
Debug-level messages
Email Settings
Mail Server IP/Name
Setting
Description
Factory Default
IP address
The IP Address of your email server.
None