MuxLab SE-000857-C User manual

© MuxLab Inc. 94-000857-C SE-000857-C
2321 Rue Cohen, Montreal, Quebec, Canada. H4R 2N7
Tel: [phone] Fax: [phone]
Toll Free (North America): [phone]
E-mail: [email protected] URL: www.muxlab.com
Specifications
Environment
HDMI 2.0 (RX) and HDMI 1.3a (TX)
Devices
Blu-Ray,Set Top Boxes, Media Players/Streamers, projectors, monitors, TVs, PCs,
supporting HDMI.
Signal Protocal/Standard
HDMI 2.0 and HDCP 2.2 (RX) /HDMI 1.3a and HDCP 1.4 (TX)
Video Bandwidth
148.5MHz (TX), and 594MHz (RX)
Network Bandwidth
32Mbps (max)
Latency
<200ms (in low latency mode with H.265)
Protocols
TX: Supports Multicast, RTSP, RTMP (H.264), HLS, FLV (H.264) & TS
RX: Supports Multicast, RTSP, RTMP, HLS, FLV & TS
Connectors
One (1) HDMI connectorfor AV (input on TX & output on RX).
One (1) RJ45S for Ethernet connection (on TX & RX).
One (1) USB 3.0 connector for future capabilities (on RX).
One (1) TosLink optical connectorfor digital audio extraction (onRX).
One (1) 3.5mm connector for audio embedding/extraction (input on TX & output on RX).
One (1) 3.5mm connector for directional IR (on TX & RX, directioncontrolled via software).
One (1) RS232 DB9 connector for controlling end devices (on TX and RX).
One (1) 2.1mm locking power connector (onTX and RX).
Cables
Note: Cables not included.
One (1) Cat 5e/6 or better twisted pair cables required for Ethernet (on TX and RX).
One (1) HDMI cable for connectingto source (on TX) or sink (onRX) devices.
Optional:
One (1)3,5mm2CH audio cable for embedding (on TX)/ extracting (onRX) audio
One (1) RS232 cable for end device control (on TX and RX).
One (1)optical cable for digital audio extraction(on RX).
Maximum Distance
Cat5e/6: 330ft (100m) from Ethernet Switch.
The unit can extend over the Internet for unlimited distance.
Note: When installed in an electrically noisy environment, anSTP cable must be used. Also,
cross-connection reduces the effective distance depending on the grade of twisted cable
used.
RJ45 Pin Configuration
Reverse Polarity Sensitive.
Use EIA/TIA 568A or 586B
straight-through wiring.
RJ45 Link
Pin 1 (R) Pin 2 (T)
Pin 3 (R) Pin 6 (T)
Pin 4 (R) Pin 5 (T)
Pin 7 (R) Pin 8 (T)
Power Source
This device supports PoE (PD), an external power supply is not included. It is intended to be
powered via a PoE (PSE)Ethernet Switch. Ifrequired, an optional powersupply (500993)
may be purchased separately.
PoE
IEEE 802.3af
Power Consumption
4.5W
Temperature
Operating: 0° to 40°C Storage: -20° to 85°C
Humidity: Up to 95% non-condensing
Dimensions
4.4” x 3.6” x 1.0” (111mm x 92mm x 25mm)
Weight
0.9lbs (0.4kg)
Compliance
Regulatory: FCC, CE, RoHS Flammability: 94V0
Warranty
3 years
Order Information
500762-TX HDMI over IP H.264/H.265 PoE Transmitter
500762-RX HDMI over IP H.264/H.265 PoE Receiver, 4K/60
Accessories
(These items are sold
separately)
500920 16-Port Rackmount Transceiver Chassis
500917 Wall Mount Transceiver Bracket Kit
500990 IR Emitter, and 500994 IR Sensor
500993 Univ. Locking Power Supply 5VDC/2.6A US/UK/EU Blade
HDMI over IP H.264/H.265 PoE Transmitter (500762-TX)
HDMI over IP H.264/H.265 PoE Receiver, 4K/60 (500762-RX)
Quick Installation Guide
Overview
The HDMI over IP H.264/H.265 PoE Transmitter (500762-TX), and the HDMI over IP
H.264/H.265 PoE Receiver, 4K/60 (500762-RX) combination allows HDMI source and display
equipment to be extended locally up to 330ft. (100m) at up to 4K @ 60Hz resolution via one (1)
Cat5e/6 unshielded twisted pair cable in a point-to-point configuration. Point-to-multipoint and
multipoint-to-multipoint is possible by connecting several Transmitters and Receivers to the same
local Ethernet network, and the device support Video Wall and Multiview capabilities. The
exceptionally low bandwidth requirements of this device combination allows for streaming
audio/video content over a local network, over WiFi, and over the Internet for distributed
installations spread-out throughout the globe. The transmitter accepts a 1080p @ 60Hz video and
streams the content to the Receiver, where the signal is up-scaled up to 4K @ 60Hz to be displayed
on a 4K monitor. The Receiver also accepts H.264/H.265 video streams from other transmitting
devices of up to 4K @ 60Hz (4:4:4).
The Transmitter (500762-TX) and Receiver (500762-RX) are sold separately, and support PoE
(PD) if used with a PoE (PSE) Ethernet Switch. The 500762-TX comes with one (1) Transmitter,
while the 500762-RX comes with one (1) Receiver. IR Emitter and IR Sensor, if required, may be
purchased separately for IR based remote control applications.
For the point-to-multipoint and multipoint-to-multipoint configurations the Ethernet Switch must
have Gigabit ports, DHCP Server capability and additionally support the IGMP communication
protocol for the multipoint-to-multipoint case. MuxLab recommends using the Cisco SG300 Series
Managed Switches.
The MuxLab ProDigital Network Controller (500811) and MuxLab Control Smartphone & Tablet
App is available to simplify the configuration and utilization of the 500762 and other MuxLab Av
over IP products.
Applications
Applications include Audio/Video streaming over LAN/WiFi/Internet, commercial and residential
AV systems, classroom projector systems, digital signage, boardroom systems, and medical
information systems.
Installation
1. Identify the connectors on the Transmitter and Receiver as indicated on the product labels, see

© MuxLab Inc. 2017
the above front and rear product views for further details.
2. Verify that the distance between the HDMI Transmitter and Receiver is within MuxLab
specifications (see Specifications table for further details).
3. To install the Transmitter:
3a. Connect the Transmitter to the HDMI video source with an HDMI compliant cable.
3b. If the application is point-to-point, then connect one (1) length of Cat5e/6 (or higher)
grade UTP cable to the RJ45 LINK connector on the Transmitter. If transmitting over
the network, use an Ethernet Switch between the TX & RX unit
4. To install the Receiver:
4a. Connect the Receiver to the HDMI display equipment with an HDMI compliant cable.
4b. If the application is point-to-point, then connect one (1) Cat5e/6 cable coming from the
Transmitter, to the RJ45 LINK connector on the Receiver. If transmitting over the
network, use an Ethernet Switch between the TX & RX unit
5. If the configuration is a point-to-multipoint or multipoint-to-multipoint:
5a. You will need to use an Ethernet Switch with Gigabit ports and DHCP Server support.
In addition IGMP Protocol support is required for the multipoint-to-multipoint case.
Verify that the Ethernet Switch is configured correctly, that the DHCP Server is
enabled, and that the IGMP Protocol is enabled for multipoint-to-multipoint
applications. See the operating manual for more information about configuring the
Ethernet Switch.
5b. Connect all Transmitters and Receivers to the Ethernet Switch.
5c. Use the DIP Switches to select a unique Device ID for each Transmitter present on the
network and configure each Receiver Device ID to the corresponding selected
Transmitter. Note: This step is not necessary if the MuxLab ProDigital Network
Controller (500811) is used.
6. Powering the Transmitter or Receiver via an external power supply is only necessary where
PoE (PSE) is unavailable. If PoE is unavailable, connect a 5 VDC power supply (500993 –
sold separately) to each Receiver and to an AC power outlet. Next connect each Transmitter
in the same manner. If power is present, the green power LED on each Transmitter and
Receiver will illuminate.
Note: Power ‘ON’ the HDMI Transmitter and Receiver only after all connections have
been made.
7. Power ‘ON’ the HDMI equipment and verify the image quality.
8. This product supports IR control. IR Emitter and Sensor are not included, and are sold
separately. If infrared remote control is needed to control the Source equipment from the
Display, connect the IR Sensor (PN: 500994) to the 3.5mm Stereo Jack of the receiver and the
IR Emitter (PN: 500998) to the 3.5mm Mono Jack of the Transmitter.
Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mm
plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter a
mono plug (2 Contacts).
9. Position the IR Sensor so that it is directed at the hand-held remote control. For a clear IR
signal reception, aim the hand-held remote control at the top of the IR Sensor enclosure.
10. Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. Blu-Ray player).
For a clear IR signal reception, the IR Emitter can be glued on the source’s IR Sensor. The IR
Emitter’s signal is transmitted from the side of the enclosure.
11. This product supports RS232 bidirectional communication. On the Transmitter, the RS232
port is configured as a DCE; and on the Receiver as a DTE. Please connect your RS232 cable
accordingly. The default settings are 115.2K, N, 8, 1.
12. The following diagram illustrates a typical configuration.
13. This unit supports a Factory Reset function, if ever required. Note however that and saved
unit configuration data will be lost. To perform a Factory Reset, press and hold the reset
button located on the front between 6 to 10 seconds, until the LED starts to flash. If you just
want to reset (reboot) the unit, then simply momentarily press the reset button for 1 second.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions in regard to
the installation of the HDMI over IP H.264/H.265 PoE Transmitter and Receiver:
Symptom
Transmitter LEDs
Receiver LEDs
Probable Cause
Possible Solutions
Power
Link
Power
Link
No Image
OFF
OFF
OFF
OFF
No power
•Check power connections
•Check PoE Ethernet Switch Setup
No Image
BLINK
OFF
BLINK
ON
Booting
•Wait until booting process is finished
No Image
ON
OFF
ON
OFF
No Ethernet Link
•Check Ethernet Switch Status
•Check UTP Cables
Info Screen
ON
OFF
ON
BLINK
UTP Cable
•Check the Transmitter UTP cable
Info Screen
ON
ON
ON
OFF
UTP Cable
•Check the Receiver UTP cable.
Info Screen
ON
BLINK
ON
BLINK
No Data Connection
•Check if DIP Switch settings match
Info Screen
ON
ON
ON
BLINK
Wrong setting on
Receiver
•Check DIP Switch address of the
Receiver
Choppy Video
ON
ON
ON
ON
Configuration
•Check cable length
•Check the HDMI Cable Quality
•Check if IGMP is enabled on the
Ethernet Switch
Image flickers when
powering up nearby
equipment
ON
ON
ON
ON
Interference
•Use STP cables
IR not functioning *
ON
ON
ON
ON
Interference from
sunlight, Fluorescent,
Neon or Halogen
lights
•Place the IR equipment away for the
interfering light
IR not functioning *
ON
ON
ON
ON
Interference from RF
radiation from the TV
•Place the IR equipment away for the
RF radiation
* IR Emitter and IR Sensor sold separately.
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-
5228 (toll-free in North America) or ([phone] (International).