NCR PAX S500 User manual

ePAYP2PE_PAXS500QRGNew_061219
PAX S500
Quick Reference Guide

Terminal Display Action
INPUT AMOUNT Input the amount of the transaction, then press [ENTER].
Insert/Tap/Swipe Card Insert, Tap, or Swipe the card.
Credit Sale
Terminal Display Action
INPUT AMOUNT Touch Credit on the screen to change selection to Debit.
INPUT AMOUNT Input the amount of the transaction, then press [ENTER].
Swipe Card Swipe the card.
ENTER PIN Input PIN number and press [ENTER].
Debit Sale
Terminal Display Action
INPUT AMOUNT Press down arrow to toggle selection to RETURN, input
amount and press [ENTER].
Insert/Tap/Swipe Card Insert, Tap, or Swipe the card.
Credit Return
Terminal Display Action
INPUT AMOUNT Press down arrow to toggle selection to V/Sale and press
[ENTER].
ENTER TRANS # Input transaction number and press [ENTER].
AMOUNT: X.XX Confirm transaction to void by pressing [ENTER].
Credit Void Sale
Terminal Display Action
INPUT AMOUNT Press [FUNC].
FUNCTION MENU Press 2. Batch.
BATCH MENU Press 1. Batch Close.
Batch Settlement
Retail PAX S500 Quick Reference Guide
Note - Make sure the bottom right corner says ‘sale’ before completing the transaction

Retail PAX S500 Quick Reference Guide
Terminal Display Action
INPUT AMOUNT Press [FUNC], press down arrow, press 2. Reprint.
1. Last Cust. Rcpt.
2. Any Receipt
Press 2 for Any Receipt.
Select Pmt Type:
1. Credit, 2. Debit
Select 1for Credit or 2 for Debit.
ENTER TRANS # Input transaction number and press [ENTER].
1. Customer
2. Merchant
Select 1for Customer or 2for Merchant.
Re-Print Receipt
Terminal Display Action
INPUT AMOUNT Press the [FUNC] button.
FUNTION MENU Press 1. Report
Print Batch Report
Terminal Display Action
INPUT AMOUNT Press [MENU].
MAIN MENU Press 1. Reports
ENTER PASSWORD Input Password and press [ENTER].
REPORTS Press 2. Current Report
CUR. REPORT TYPE Select desired report type and press [ENTER].
SELECT PMT TYPE Select desired payment types for report and press
[ENTER].
SELECT CARD TYPE Select desired card types for report and press [ENTER].
SORT METHODS
1. By EDC Type
2. By Card Type
Press 1 to select By EDC Type or 2 for By Card Type
SELECT TRAN. TYPE Select desired transaction types and press [ENTER].
SET CUR. DEFAULTS?
ENTR=YES, CANC=NO
Press [ENTER] to set as default report.
Change Default Report
Setup or Technical Support Questions?
1-855-226-7337
https://www.illinoistreasurer.gov/Local_Governments/ePAY_Overview

ePAYP2PE_PAXS500QRGNew_061219
1. Verify your bag number in your ePAY portal https://epay.jtpyportal.com to
ensure you have received the correct terminal. For more information on where to
confirm your bag number, please refer to page 9 on our P2PE Instruction Manual
(PIM), which can be found at: https://www.jetpay.com/pim.
Note: Before proceeding, please ensure your S500 packaging has not been tampered with.
Point to Point Encryption (P2PE)
Immediate data encryption keeping your clients data secure.
Technical Requirements:
• Standard 110 volt power outlet
• An ethernet switch port for each device
• A fixed IP address on your internal network that is reachable from the workstation
that will be used for payment processing
What’s included:
Connecting your terminal:
S500 POS power cord Ethernet cable
Complete one of the following
depending on how you connect to
the internet:
• Connect the ethernet
cable to the ‘LAN’ port.
• Connect the line cable
into the ‘LINE’ port.
2.
Plug the power cable into the
POWER Port.
3.