NCR 7446 User manual

NCRRealPOS™30(7446)
Release2.1
UserGuide
2
B005‐0000‐1551
IssueE

TheproductdescribedinthisbookisalicensedproductofNCRCorporation.
NCRisaregisteredtrademarkofNCRCorporation.
NCRRealPOSisatrademarkofNCRCorporationintheUnitedStatesand/orothercountries.
ItisthepolicyofNCRCorporation(NCR)toimproveproductsasnewtechnology,components,software,and
firmwarebecomeavailable.NCR,therefore,reservestherighttochangespecificationswithoutpriornotice.
Allfeatures,functions,andoperationsdescribedhereinmaynotbemarketedbyNCRinallpartsoftheworld.
Insomeinstances,photographsareofequipmentprototypes.Therefore,beforeusingthisdocument,consult
withyourNCRrepresentativeorNCRofficeforinformationthatisapplicableandcurrent.
Tomaintainthequalityofourpublications,weneedyourcommentsontheaccuracy,clarity,organization,and
valueofthisbook.
Addresscorrespondenceto:
Manager,InformationProducts
NCRCorporation
2651SatelliteBlvd.
Duluth,GA30096
Copyright©2004
ByNCRCorporation
Dayton,OhioU.S.A.
AllRightsReserved


i
Preface
Audience
Thisbookiswrittenforhardwareinstaller/servicepersonnel,system
integrators,andfieldengineers.
Notice:ThisdocumentisNCRproprietaryinformationandisnotto
bedisclosedorreproducedwithoutconsent.

ii
References
•NCRRealPOS30(7446)SitePreparationGuide
(B005‐0000‐1552)
•NCRRealPOS30(7446)HardwareServiceManual
(B005‐0000‐1553)
•NCRRealPOS30(7446)PartsIdentificationManual
(B005‐0000‐1554)
•NCR5932USBKeyboardUser’sGuide
(B005‐0000‐1395)
•NCR594212.1‐InchLCDMonitorUser’sGuide
(B005‐0000‐1394)
•NCR59722x20CustomerDisplayUser’sGuide
(B005‐0000‐1372)
•NCR59825‐InchLCDOperatorDisplayUser’sGuide
(BD20‐1443‐A)
•NCR7167Two‐StationPOSPrinterOwner’sGuide
(B005‐0000‐1406)
•NCR7162PrinterSetup&User’sGuide
(BD20‐1453‐A)
•NCR7197ReceiptPrinterOwner’sGuide
(B005‐0000‐1409)
•NCR5945ElectronicPaymentTerminalUser’sGuide
(B005‐0000‐1104)
•NCR5992SignatureCaptureUser’sGuide
•(B005‐0000‐1108)

iii
Table of Contents
Chapter1:ProductOverview
Introduction...........................................................................................1‐1
What’sNewinRelease2.0 ............................................................1‐2
What’sNewinRelease2.1 ............................................................1‐2
ProductIDs......................................................................................1‐2
Configuration ........................................................................................1‐3
ModularConfiguration .................................................................1‐3
OperatorControls.................................................................................1‐4
7446‐2110..........................................................................................1‐4
7446‐3030/3131 ................................................................................1‐5
SerialNumber/ModelNumberLabel ................................................1‐6
Features ..................................................................................................1‐7
7446‐2110ProcessorBoard............................................................1‐7
7446‐3030ProcessorBoard............................................................1‐8
ComboRiserCard..........................................................................1‐9
StorageMedia .................................................................................1‐9
I/OPOSBoard.................................................................................1‐9
7446‐2110 .....................................................................................1‐9
7446‐3030/3131..........................................................................1‐10
PowerSupply................................................................................1‐10
OperatingSystems .......................................................................1‐10
PowerManagement............................................................................1‐11
Definitionsofthestatesinvolved...............................................1‐12
OperatorDisplays...............................................................................1‐17
596415‐InchTouchScreen ..........................................................1‐17
594212.1‐InchColorLCD............................................................1‐18

iv
594215‐InchColorLCD...............................................................1‐19
NCR59826.5‐InchLCDDisplay................................................1‐20
5960‐10019‐InchMonochromeCRT..........................................1‐21
Keyboards ............................................................................................1‐22
5932Keyboards.............................................................................1‐22
KeyboardPower.......................................................................1‐22
NCRPS/2AlphanumericBigTicketPOSKeyboard
(5932‐1xxx) ................................................................................1‐23
NCR64‐KeyPS/2POSKeyboard(5932‐2xxx) .....................1‐24
NCR5932‐5xxxUSBAlphanumericBigTicketKeyboard .....1‐27
Features .....................................................................................1‐27
NCR5932‐6xxx104‐KeyProgrammablePOSKeyboard........1‐28
NCR5932‐7xxxPS/278‐KeyPOSKeyboard ............................1‐29
CustomerDisplays..............................................................................1‐30
7446‐K453VFD .............................................................................1‐30
NCR59752x20VFDCustomerDisplay....................................1‐32
Features..........................................................................................1‐33
CharacterSets................................................................................1‐34
Printers .................................................................................................1‐35
7162Printer....................................................................................1‐35
7167Printer....................................................................................1‐36
7168Printer....................................................................................1‐37
7197Printer....................................................................................1‐38
SystemConfigurationDiagrams ......................................................1‐39
Chapter2:HardwareInstallation
InstallationRestrictions........................................................................2‐1
BaseTerminal ........................................................................................2‐2
KeyboardandMouseConnections ....................................................2‐3

v
InstallingtheTransactionPrinter .......................................................2‐4
RS‐232Installation......................................................................2‐5
USBInstallation..........................................................................2‐7
InstallingtheOperatorDisplay ..........................................................2‐9
Installinga596415‐InchLCDTouchMonitor .........................2‐10
7446‐2110 ...................................................................................2‐11
7446‐3030/3131..........................................................................2‐13
Installinga594212‐Inchor15‐InchLCDMonitor...................2‐15
ExternalPowerSupply12‐Inch/14‐Inch ...............................2‐15
TerminalPowered12‐Inch(7446‐3030/3131) .......................2‐16
InstallingaRemoteNCR59826.5‐InchOperatorDisplay............2‐17
CRT.................................................................................................2‐21
InstallinganIntegratedCustomerDisplay.....................................2‐22
InstallingaRemoteNCR7446‐K453CustomerDisplay ...............2‐28
InstallationProcedure ........................................................................2‐29
InstallingaPCICard ..........................................................................2‐34
InstallingaCashDrawer ...................................................................2‐36
Chapter3:Setup
EnteringSetup.......................................................................................3‐1
HowtoSelectMenuOptions ..............................................................3‐1
BIOSDefaultValues .............................................................................3‐2
StandardCMOSFeatures..............................................................3‐2
AdvancedFeatures.........................................................................3‐3
AdvancedChipsetFeatures..........................................................3‐4
IntegratedPeripherals ...................................................................3‐4
PowerManagementSetup............................................................3‐6
PnP/PCIConfigurations ................................................................3‐7

vi
Chapter4:OperatingSystemRecovery
Introduction...........................................................................................4‐1
Prerequisites....................................................................................4‐1
OSRecovery...........................................................................................4‐2
ConnectinganExternalUSBCD‐ROMDrive............................4‐2
RecoveryProcedures......................................................................4‐3
Chapter5:2x20CustomerDisplay(7446‐K453)
Features ..................................................................................................5‐1
GeneralSpecifications ..........................................................................5‐2
Interface..................................................................................................5‐3
Specifications...................................................................................5‐3
ConnectorPinouts..........................................................................5‐4
RS232CLinktoPC/HOSTConnector .....................................5‐4
DisplayPanelConnector...........................................................5‐4
DipSwitchandSoftwareSetting........................................................5‐5
CommandTypeSelection .............................................................5‐5
BaudRateSelection........................................................................5‐5
ParityCheckSelection ...................................................................5‐5
DemoModeSelection....................................................................5‐5
InternationalCharacterSet ...........................................................5‐6
CommandControl..........................................................................5‐7
CommandListTable ............................................................................5‐8
Commands...........................................................................................5‐11
RealPOS20StandardModeCommandList.............................5‐11
EPSONESC/POSCommandList‐1............................................5‐13
EPSONESC/POSCommandList‐2............................................5‐15
SetInternationalFontforESC/POS(Table7‐11) .................5‐16
SelectCodeforESC/POS(Table7‐12)...................................5‐16

vii
CharacterSets......................................................................................5‐17
InternationalCharacterSets........................................................5‐17
USA,StandardCharacterSets(20H–7EH) .............................5‐18
Page0(PC437:USA,StandardEurope)(80H–FFH) .............5‐18
Page1(Katakana)(80H–FFH) ..................................................5‐19
Page2(PC858:Multilingual+EuroSymbol)(80H–FFH)......5‐19
Page3(PC860:Portuguese)(80H–FFH)..................................5‐20
Page6(Slavonic)(80H–FFH)....................................................5‐20
Page7(Russia)(80H–FFH) .......................................................5‐21
Commanddetails................................................................................5‐22
OverwriteMode ...........................................................................5‐22
VerticalScrollMode.....................................................................5‐22
HorizontalScrollMode ...............................................................5‐22
SettheStringDisplayMode,andWriteStringtoDisplay.....5‐23
UpperLineMessageScrollContinuously ................................5‐23
MoveCursorLeft..........................................................................5‐23
MoveCursorRight.......................................................................5‐24
MoveCursorUp...........................................................................5‐24
Movecursordown .......................................................................5‐25
Verticalscroll.................................................................................5‐25
MoveCursortoHomePosition..................................................5‐25
MoveCursortoLeft‐MostPosition ...........................................5‐25
MoveCursortoRight‐MostPosition.........................................5‐25
MoveCursortoBottomPosition................................................5‐25
MoveCursortoSpecifiedPosition ............................................5‐26
InitializeDisplay...........................................................................5‐26
ResettheWindow ........................................................................5‐26
ClearDisplayScreen,andClearStringMode..........................5‐26
Clearcurrentline,andcancelstringmode...............................5‐26

viii
Brightnessadjustment .................................................................5‐26
SetcursorONorOFF...................................................................5‐26
ControlCodeSet .................................................................................5‐27
CodeExample......................................................................................5‐28
Chapter6:CashDrawerInterface
SoftwareDrivers ...................................................................................6‐1
CashDrawerPinAssignment.............................................................6‐1
CashDrawerControllerregisterdescription....................................6‐2
CashDrawerControlRegister......................................................6‐2
CashDrawerStatusRegister ........................................................6‐3
CashDrawercontrolcommandexample..........................................6‐4
CodeExample........................................................................................6‐5
AppendixA:Cables
PrinterCables .......................................................................................A‐1
PoweredUSB .................................................................................A‐1
StandardUSB.................................................................................A‐1
PoweredUSB(PowerOnly).........................................................A‐2
RS‐232(7167/7197,9‐Pinto9‐Pin)...............................................A‐2
PrinterPowerCable(24V)............................................................A‐2
RS‐232(7162,9‐Pinto25‐Pin) ......................................................A‐3
ScannerCables......................................................................................A‐4
RS‐232(7872/7875Scanner/Scale)................................................A‐4
PoweredRS‐232(7892Scanner) ..................................................A‐4
PoweredRS‐232(7882Scanner) ..................................................A‐4
DisplayCables......................................................................................A‐5
VGA(5964) .....................................................................................A‐5
USB+Power(5964) ........................................................................A‐5

ix
USB(5964).......................................................................................A‐6
PoweredUSB(5942PowerCable) ..............................................A‐6
VGAExtension(594212.1InchLCD).........................................A‐6
VGADisplay,RemoteExtension,Color ....................................A‐7
CRTACPowerExtension ............................................................A‐7
Ethernet,10/100BaseTCable ..............................................................A‐8
PS/2KeyboardExtensionCable.........................................................A‐8
RS‐232w/Power(5945/5992EPT)......................................................A‐8
PowerCables ........................................................................................A‐9
ACPower........................................................................................A‐9
AppendixB:MemoryMaps


x
Revision Record
Issue Date Remarks
AMar2004Firstissue
BFeb2006AddedDualDisplaysection
CMar2006Release1.1;RoHSmodels
DJuly2006Release2.0
EJuly2007Release2.1;CharcoalGreymodel

Safety and Regulatory Information
TheNCRRealPOS7443conformstoallapplicablelegalrequirements.
ToviewthecompliancestatementsseetheNCRRealPOSTerminals
SafetyandRegulatoryStatements(B005‐0000‐1589).

Chapter 1: Product Overview
Introduction
TheNCRRealPOS30(alsoknownasNCR7446)isacompactPOS
solutionthatcombinesthereliabilityandsecurityofaretail‐hardened
POSterminalwiththeperformanceandflexibilityofindustry‐standard
PCtechnology.WithanopenarchitectureandpowerfulIntel®
processor,theNCRRealPOS30supportsthelatestPOSapplications
forWindows®orLinux®tohelpyouserviceyourcustomersquickly
andefficiently.And,itallfitsinasmallfootprintthathelpsconserve
valuablespaceattheCheckstand.
TheversatileNCRRealPOS30canbeconfiguredasadisklessthin‐
clientorafull‐functiondisk‐basedPOSsystem.TocompleteyourPOS
solution,choosefromNCR’sextensivelineofperipherals,including
printers,displays,keyboardsandscanners.Asyourrequirements
grow,afull‐heightPCIslotprovidesaddedflexibilitytosupportnew
functionalitysuchaswirelessnetworking.TheNCRRealPOS30
enablesyoutoprotectyourinvestmentinlegacyserialdevicesor
choosefromthegrowinglistofUSBperipherals.Thepowered
peripheralportsand24Vprinterinterfacesimplifycablemanagement
andreducepotentialpointsoffailure.

1-2 Chapter 1: Product Overview
What’s New in Release 2.0
Inthisrelease,NCRintroducesanewP4‐classSeries3000RealPOS30
modelwiththefollowingnewfeatures:
•Anewmotherboardsupportingafaster2.0GHzIntelCeleron
processor,256MBDDRmemoryandembeddedIntel845GV
chipset.
•24VpoweredUSBport,replacingthededicated24Vprinterpower
portonpreviousRelease1.0/1.1models.Userscannowconnectan
NCRUSBprinterwithasinglepoweredUSBcablealreadyreleased
forotherNCRterminals,suchastheRealPOS80c
•Asingle12VpoweredUSBport,replacingoneofthe12VRS‐232
portsonpreviousmodels.Thismeansmoreoptionswhen
configuringterminal‐poweredperipheralsontheRealPOS30
terminal,andeliminatestheneedforapowerbrickwhen
configuringanNCR15”touchor12”flatpaneldisplay.
•OptionalinternalCD‐ROMupgradekit,replacingthefloppydisk
drivestandardonpreviousmodels.
What’s New in Release 2.1
•CharcoalGreymodel
Product IDs
Thefollowingtablehighlightsthestandardfeaturesandoptions
availablewiththeRealPOS30baseModels:
Major Model CPU
7446‐2110Intel1.2GHzCeleron,256MB,40GBHDD,FDD,G11
7446‐3030Intel2.0GHzCeleron,256MB,40GBHDD,G11
7446‐3031Intel2.0GHzCeleron,256MB,80GBHDD,CG1

Chapter 1: Product Overview 1-3
Configuration
Modular Configuration
TheRealPOS30isthesmallestterminalcabinetintheRealPOSfamily.
Integrationoptionsarelimitedtothe7446‐K301RearCableCover,
whichofferssupportforanoptionalpole‐mounteddisplay.
Note: TheRealPOS30doesnotsupportunifiedconfigurations.The
devicescannotbestackedonasingleperipheraltray.Sincethe
keyboardlocationisinfront,thispreventstheterminalfrom
integratingonacashdrawer.
21471 

1-4 Chapter 1: Product Overview
Operator Controls
21580
Real
Access Door Lock
Disk Activity LED USB
Power ON LED 
7446-2110
21579
Power On/Off switch USB Compact Flash Slot Access Door
Fiex Disk Drive


Chapter 1: Product Overview 1-5
7446-3030/3131
23445
Power On/Off switch USB Compact Flash Slot Access Door
CD-ROM Drive


1-6 Chapter 1: Product Overview
Serial Number/Model Number Label
Theserialnumberandmodelnumberareincludedonalabel,whichis
locatedatthebottomoftheunit.ACertificateofAuthenticitylabelis
alsoincludediftheterminalwasshippedwithapre‐installed
OperatingSystem.
21582
Model No: xxxx
Serial No: 54-xxxxxxxx
Date of Mfg. 04/10/02
Class 7456
NCR Corporation Atlanta, GA 30096 Made in Singapore
This device complies withPart 15 of the FCCrules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any ionterference received,
including interference that may cause indesired operation.
This Class Adigital apparatus complies with
Canadian ICES-003
Get Appareli numeriqe de la classe A est
conformo a la normo NMB-003 ju Canada
ACN 000 003 592 NO.437
100-240 Vac 6.0 A 50-60 Hz
I. T. E.
E152553
Windows 2000 Pro Embedded 1-2 CPU
CertificateofAuthenticity
H95X7-83WVV-CFCWW-M4MXX7-X6XGM
Product Key:
00019-068-654-234
Note: Place Label On
Bottom Of Unit

Note: Anotherserialnumberlabelalsoappearsinsidethemediadoor
(dooronfrontbezelprotectingaccesstotheFlexDiskDriveandpower
switch).

Chapter 1: Product Overview 1-7
Features
7446-2110 Processor Board
Theprocessorboardhasthefollowingfeatures:
•1.2GHzIntelCeleronprocessorwith100MHzfrontsidebus
•Two168‐PinDIMMmemorysocketswithupto1GBofPC133
SDRAM
•OneComboPCIRiserSlotforOptionalExpansionCard
•TwoExternalRS‐232ports
•FourUHCIUSB1.1Ports(twoonBackPanel,twoonFrontPanel)
•Ethernet10/100baseTLAN
•OneCompactFlashTypeISocketonSecondaryIDEChannel
(FrontPanel)
•One40‐pinPrimaryIDEConnector(UltraATA33/66/100Bus
Master)
•One44‐pinSecondaryIDEConnector(UltraATA33BusMaster)
•One34/26‐pinFDDConnectorforStandard/SlimtypeFDD
•One40‐pinConnectorforPOSIOBoardwhichhasCOM3/4,cash
drawerkickout,and24Vprinterpowerports
•15‐pinD‐shellconnectorforCRToranalogLCD
•25‐pinD‐shellParallelconnector
•1.44MBFlexDiskinterface
•Audioout
•PS/2KeyboardPort
•PS/2MousePort
•IntegratedGraphicscontrollerMultiplexedwithAGPController
•TwoFanconnectorsforCPU/SystemwithFANControl

1-8 Chapter 1: Product Overview
7446-3030/3031 Processor Board
Theprocessorboardhasthefollowingfeatures:
•2.0GHzIntelCeleronprocessorwith400MHzfrontsidebus
•Two184‐PinDIMMmemorysocketswithupto2GBofDR266
SDRAM
•OneComboPCIRiserSlotforOptionalExpansionCard
•ThreeExternalRS‐232ports
•FourUHCIUSB2.0Ports(twoonBackPanel,twoonFrontPanel)
•Ethernet10/100baseTLAN
•OneCompactFlashTypeISocketonSecondaryIDEChannel
(FrontPanel)
•One40‐pinPrimaryIDEConnector(UltraATA33/66/100Bus
Master)
•One44‐pinSecondaryIDEConnector(UltraATA33BusMaster)
•One40‐pinConnectorforPOSIOBoardwhichhasCOM3,Cash
DrawerKickOut,one12VPoweredUSBport,andone24V
PoweredUSBport
•15‐pinD‐shellconnectorforCRToranalogLCD
•25‐pinD‐shellParallelconnector
•Audioout
•PS/2KeyboardPort
•PS/2MousePort
•IntegratedGraphicscontrollerMultiplexedwithAGPController
•TwoFanconnectorsforCPU/SystemwithFANControl