NCR RealPOS 20 User manual

NCRRealPOS™20(7443)
Release1.1
UserGuide
B005‐0000‐1547
IssueB
NCR 7443 RealPOS 20 user ManualNCR 7443 RealPOS 20 user ManualNCR 7443 RealPOS 20 user ManualNCR 7443 RealPOS 20 user Manual

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Table of Contents
Chapter1:ProductOverview
ModelNumbers ....................................................................................1‐3
OperatorControls.................................................................................1‐4
SerialNumber/ModelNumberLabel ................................................1‐5
Features ..................................................................................................1‐6
MainBoard......................................................................................1‐6
I/OConnectorBoard......................................................................1‐6
Storage..............................................................................................1‐6
Display .............................................................................................1‐6
Options.............................................................................................1‐7
RemotePeripherals ........................................................................1‐7
OperatingSystems .........................................................................1‐7
PowerManagement..............................................................................1‐8
Definitionsofthestatesinvolved.................................................1‐9
CompactFlash.....................................................................................1‐13
CustomerDisplays..............................................................................1‐14
7443‐K450VFD .............................................................................1‐14
5972‐1xxxVFD ..............................................................................1‐16
5972‐2xxxLCD..............................................................................1‐17
Printers .................................................................................................1‐18
7167Printer....................................................................................1‐18
7197Printer....................................................................................1‐19
SoftwareDrivers .................................................................................1‐19
Chapter2:HardwareInstallation
InstallationRestrictions........................................................................2‐1

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InstallingPeripherals............................................................................2‐2
PeripheralCableRouting..............................................................2‐2
AccessingtheCableConnectors.........................................................2‐3
RemovingtheCovers.....................................................................2‐3
RemovingtheBackCover.............................................................2‐5
ReplacingtheBackCover..............................................................2‐8
KeyboardandMouseConnections ..................................................2‐10
InstallingaTransactionPrinter.........................................................2‐11
RS‐232PrinterConnections.........................................................2‐11
USBPrinterConnections.............................................................2‐12
InstallinganIntegratedCustomerDisplay.....................................2‐13
InstallingtheCabinet‐Mounted2x20CustomerDisplay
(7443‐K453) ....................................................................................2‐14
InstallingthePost‐Mounted2x20CustomerDisplay(7443‐
K451)...............................................................................................2‐17
DipSwitchSettings ......................................................................2‐20
InstallingaRemoteCustomerDisplay ............................................2‐21
NCR7443‐K451RemoteCustomerDisplay .............................2‐21
DipSwitchSettings ......................................................................2‐26
NCR5972CustomerDisplay......................................................2‐27
5972CustomerDisplay ...........................................................2‐27
InstallingtheDisplayMount..................................................2‐28
InstallingaMemoryModule.............................................................2‐29
RemovingtheMemoryModule.................................................2‐31
Chapter3:Setup
EnteringSetup.......................................................................................3‐1
BIOSDefaultValues .............................................................................3‐1
StandardCMOSFeatures..............................................................3‐1

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AdvancedFeatures.........................................................................3‐2
AdvancedChipsetFeatures..........................................................3‐3
IntegratedPeripherals ...................................................................3‐4
PowerManagementSetup............................................................3‐6
PnP/PCIConfigurations ................................................................3‐8
Frequency/VoltageControl...........................................................3‐8
Chapter4:OperatingSystemRecovery
Introduction...........................................................................................4‐1
Prerequisites....................................................................................4‐1
OSRecovery...........................................................................................4‐2
ConnectingtheExternalUSBCD‐ROMDrive...........................4‐2
RecoveryProcedures......................................................................4‐3
CompletingtheOSInstallation...........................................................4‐4
WindowsXPPro/WindowsXPe ..................................................4‐4
DOS...................................................................................................4‐4
GoldDiskContents...............................................................................4‐5
NCR7443‐xxxx(WinXPPro)OSRecoverySoftware
(LPIN:D370‐0672‐0100) .................................................................4‐5
NCR7443‐xxxx(WinXPE)OSRecoverySoftware(LPIN:
D370‐0671‐0100)..............................................................................4‐1
OSCustomization ......................................................................4‐2
NCR7443‐xxxx(MS‐DOS)OSRecoverySoftware(LPIN:
D370‐0624‐0100)..............................................................................4‐4
Chapter5:BIOSUpdatingProcedures
Introduction...........................................................................................5‐1
Prerequisites....................................................................................5‐1
CreatingtheBootableMedia ........................................................5‐2

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CreatingaBootableFlexDiskette............................................5‐2
CreatingaBootableCD.............................................................5‐2
BIOSUpdate ..........................................................................................5‐3
ConnectinganExternalUSBCD‐ROMDrive............................5‐3
UpdatingProcedures.....................................................................5‐3
Chapter6:2x20CustomerDisplay
Features ..................................................................................................6‐5
SoftwareDrivers ...................................................................................6‐5
GeneralSpecifications ..........................................................................6‐6
Interface..................................................................................................6‐7
Specifications...................................................................................6‐7
ConnectorPinouts..........................................................................6‐8
RS232CLinktoPC/HOSTConnector .....................................6‐8
DisplayPanelConnector...........................................................6‐8
DipSwitchandSoftwareSetting........................................................6‐9
CommandTypeSelection .............................................................6‐9
BaudRateSelection........................................................................6‐9
ParityCheckSelection ...................................................................6‐9
DemoModeSelection....................................................................6‐9
InternationalCharacterSet .........................................................6‐10
CommandControl........................................................................6‐11
CommandListTable ..........................................................................6‐12
Commands...........................................................................................6‐15
RealPOS20StandardModeCommandList.............................6‐15
EPSONESC/POSCommandList‐1............................................6‐17
EPSONESC/POSCommandList‐2............................................6‐19
SetInternationalFontforESC/POS(Table7‐11) .................6‐20
SelectCodeforESC/POS(Table7‐12)...................................6‐20

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CharacterSets......................................................................................6‐21
InternationalCharacterSets........................................................6‐21
USA,StandardCharacterSets(20H–7EH) .............................6‐22
Page0(PC437:USA,StandardEurope)(80H–FFH) .............6‐22
Page1(Katakana)(80H–FFH) ..................................................6‐23
Page2(PC858:Multilingual+EuroSymbol)(80H–FFH)......6‐23
Page3(PC860:Portuguese)(80H–FFH)..................................6‐24
Page6(Slavonic)(80H–FFH)....................................................6‐24
Page7(Russia)(80H–FFH) .......................................................6‐25
Commanddetails................................................................................6‐26
OverwriteMode ...........................................................................6‐26
VerticalScrollMode.....................................................................6‐26
HorizontalScrollMode ...............................................................6‐26
SettheStringDisplayMode,andWriteStringtoDisplay.....6‐27
UpperLineMessageScrollContinuously ................................6‐27
MoveCursorLeft..........................................................................6‐27
MoveCursorRight.......................................................................6‐28
MoveCursorUp...........................................................................6‐28
Movecursordown .......................................................................6‐29
Verticalscroll.................................................................................6‐29
MoveCursortoHomePosition..................................................6‐29
MoveCursortoLeft‐MostPosition ...........................................6‐29
MoveCursortoRight‐MostPosition.........................................6‐29
MoveCursortoBottomPosition................................................6‐29
MoveCursortoSpecifiedPosition ............................................6‐30
InitializeDisplay...........................................................................6‐30
ResettheWindow ........................................................................6‐30
ClearDisplayScreen,andClearStringMode..........................6‐30
Clearcurrentline,andcancelstringmode...............................6‐30

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Brightnessadjustment .................................................................6‐30
SetcursorONorOFF...................................................................6‐30
ControlCodeSet .................................................................................6‐31
CodeExample......................................................................................6‐32
Chapter7:CashDrawerInterface
SoftwareDrivers ...................................................................................7‐1
CashDrawerPinAssignment.............................................................7‐1
CashDrawerControllerregisterdescription....................................7‐2
CashDrawerControlRegister......................................................7‐2
CashDrawerStatusRegister ........................................................7‐3
CashDrawercontrolcommandexample..........................................7‐4
CodeExample........................................................................................7‐5
AppendixA:Cables
PrinterCables .......................................................................................A‐1
RS‐232(9‐Pinto9‐Pin) ..................................................................A‐1
RS‐232(9‐Pinto25‐Pin) ................................................................A‐1
StandardUSB.................................................................................A‐2
ScannerCables......................................................................................A‐3
7872or7875Scanner/Scale(RS‐232) ...........................................A‐3
7892Scanner(PoweredRS‐232) ..................................................A‐3
7882Scanner(PoweredRS‐232) ..................................................A‐3
7837Scanner(PoweredRS‐232) ..................................................A‐4
7837Scanner(RS‐232,ExternalPower)......................................A‐4
DisplayCables......................................................................................A‐5
5972VFDCustomerDisplay(PoweredRS‐232).......................A‐5
CommunicationsCable.......................................................................A‐5
Ethernet,10/100BaseT...................................................................A‐5

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KeyboardCables ..................................................................................A‐6
PS/2KeyboardExtension .............................................................A‐6
SignatureCapture/ElectronicPaymentTerminalCable ................A‐6
5945/5992EPT(RS‐232w/Power)................................................A‐6
PowerCables ........................................................................................A‐7
AppendixB:MemoryMaps


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