NEC Bull NovaScale R620 Series User manual

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Setup Guide
Express 5800 120Lh
NovaScale R620

This page is deliberately left empty.

Setup Guide
3
www.bull.com
100
Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related materials,
is the valuable property of NEC Computers and/or its licensors. NEC Computers and/
or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights
to this document, including all design, manufacturing, reproduction, use, and sales
rights thereto, except to the extent said rights are expressly granted to others.
To allow for design and specification improvements, the information in this document
is subject to change at any time, without notice. Reproduction of this document or
portions thereof without prior written approval of NEC Computers is prohibited.
The Bull product(s) discussed in this document are warranted in accordance with the
terms of the Warranty Statement accompanying each product. However, actual
performance of each product is dependent upon factors such as system configuration,
customer data, and operator control. Since implementation by customers of each
product may vary, the suitability of specific product configurations and applications
must be determined by the customer and is not warranted by Bull.
Trademarks
NEC ESMPRO, NEC DianaScope, NEC MWA, and ExpressBuilder are trademarks or
registered trademarks of NEC Corporation.
NovaScale is a registered trademark of Bull SAS.
Adobe, and Adobe Acrobat are registered trademarks of Adobe Systems, Incorporated.
Microsoft, Microsoft Windows, Windows NT, Windows 95, Windows 98, Windows
2000 and Windows Server 2003 are all registered trademarks of Microsoft Corporation.
MS-DOS is a registered trademark of Microsoft Corporation.
Intel and Xeon are registered trademarks of Intel Corporation.
All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their respective trademark owners.
rev 2.0 February 2007
Copyright 2007
All Rights Reserved
NEC Computers S.A.S.
10 rue Godefroy
Immeuble OPTIMA
92821 PUTEAUX

Keep this Setup Guide handy for quick reference when necessary.
Safety Indications
To use NovaScale series safely, follow the instructions in this Setup Guide.
This guide explains components that pose a danger, types of dangers caused by failing to follow the instructions, and
actions taken to prevent them; such components are labeled warning.
This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on the degree. These
terms are defined as follows:
WARNING Indicates a danger that could lead to a death or serious injury.
CAUTION Indicates a danger that could lead to a burn, other injuries or damage to physical assets.
This guide uses the following three types of symbols to give indications and precautions against a danger. They are
defined as follows:
Indicates that there is a risk of a danger. Each image symbolizes a particular type of danger.
(Attention)
Indicates what you must not do. Each image symbolizes a particular type of prohibition. (Prohibited
actions)
Indicates what you must do. Each image symbolizes a particular type of action necessary to avoid a
danger. (Mandatory actions)
(Example) Symbol to draw attention
Term indicating a degree of danger
CAUTION
High temperature.
Immediately after the power-off, system components such as hard disk are very hot. Wait the
server to cool down completely before adding/removing some component.
Symbol indicating a prohibited
action (may not always be
indicated)
Description of a danger

NovaScale R620-LR / R620-MR Setup Guide
Symbols and its descriptions used in this User’s Guide and warning labels are as follows:
Attention
Indicates a risk of an electric shock.
Indicates a risk of a personal injury due to heat.
Indicates a risk of catching your fingers.
Indicates a risk of a fire or smoke.
Indicates a general precaution or warning that is not defined herein.
Indicates a risk of losing eyesight due to laser beam.
Indicates a risk of an explosion.
Indicates a risk of a personal injury.
Prohibited actions
Indicates a general prohibition that is not defined herein.
Do no touch the indicated area. There is a risk of an electric shock or fire.
Do not touch with wet hands. There is a risk of an electric shock.
Keep from flame. There is a risk of a fire.
Avoid using water or liquid nearby. If it spills on the equipment, there is a risk of an
electric shock or fire.
Do not disassemble, repair, or modify the equipment. There is a risk of an electric
shock or fire.
Mandatory actions
Unplug the server. There is a risk of an electric shock or fire.
Indicates a general action to take that is not defined herein. Make sure to follow the
instructions.
For detailed notes to set up the machine safely, refer to “NOTES FOR SAFE HANDLING” on page 1-2.
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NovaScale R620-LR / R620-MR Setup Guide
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This classA digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe Arespecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
CE Statement
Warning: This is a Class A product. In residential environment, this product may cause radio interference, in which
case the user may be required to take adequate measures (EN55022).
This system is classified as a CLASS 1 LASER PRODUCT. This label id located on the internal CD-ROM
installed in your system.
CLASS 1
LASER PRODUCT
NOTE: This product provides resistance against hardware faults with its redundant hardware modules. However, this
does not mean complete fault-tolerance is assured. For example, there is a risk of system down when:
– A fatal fault occurs in software.
– Both modules within a redundant hardware pair break down.
– A fatal fault occurs in a non-redundant component, such as the clock generator circuitry or the interconnect
backplane.
– The entire system is cut off from AC power.
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NovaScale R620-LR / R620-MR Setup Guide
Preface
Welcome to the NovaScale/Fault Tolerant Server series.
NovaScale/Fault Tolerant Server series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of
fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided by NovaScale series.
In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure
non-stop running; operation will be moved smoothly from one module to the other, minimizing damage to it. You can
use NovaScale/Fault Tolerant Server series in a mission-critical system where high availability is required. By the use of
Windows Server 2003 operating system, it also provides outstanding openness for general-purpose applications, etc.
To make the best use of these features, read this Setup Guide thoroughly to understand how to operate NovaScale/Fault
Tolerant Server series.
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NovaScale R620-LR / R620-MR Setup Guide
About This Setup Guide
This Setup Guide helps a user to properly setup and use the product. Consult this guide when you set up the product.
Keep this manual and the separate volume of User Guide handy.
This Setup Guide is intended for users who have a good knowledge on the basic use of Windows operating systems and
general I/O devices such as a keyboard and mouse.
How to Use This Setup Guide
This guide explains the procedures you should perform before you begin system operation after you purchased the
product. Read the guide in order from Chapter 1. If you perform procedures according to this guide, you will set up the
product properly.
Chapter 4 describes how to install the operating system. Chapter 5 describes post-installation procedures. Chapter 6
explains how to troubleshoot if you cannot set up the product properly. Refer to “SYSTEM REPAIR” on page 6-2 for
details about system configurations and repairs of this product. Refer to “TROUBLESHOOTING” on page 6-13 if you
feel you failed to set up the product.
See this Setup Guide for details of this product’s operation, and functions and operations of the hardware and the
system.
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NovaScale R620-LR / R620-MR Setup Guide
Additional symbols
The following symbols are used throughout this User's Guide in addition to the caution symbols described at the
beginning.
IMPORTANT: Important points or instructions to keep in mind when using the
server or software
CHECK: Something you need to make sure when using the server or
software
TIPS: Helpful information, something useful to know
vi

NovaScale R620-LR / R620-MR Setup Guide
Contents
Preface............................................................................................................................................................................. iv
About This Setup Guide..................................................................................................................................................v
How to Use This Setup Guide.......................................................................................................................................v
Additional symbols...................................................................................................................................................... vi
CHAPTER 1 .................................................................................................................................................. 1-1
BEFORE USING........................................................................................................................................... 1-1
NOTES FOR SAFE HANDLING............................................................................................................................... 1-2
Warning Labels..........................................................................................................................................................1-2
CPU/IO Modules.......................................................................................................................................................1-2
CPU/IO Modules.......................................................................................................................................................1-3
PRECAUTIONS FOR SAFETY ................................................................................................................................1-5
General ......................................................................................................................................................................1-5
Use of Power Supply and Power Cord ......................................................................................................................1-6
Installation, Relocation, Storage and Connection......................................................................................................1-7
Cleaning and Handling of Internal Devices............................................................................................................... 1-8
During Operation....................................................................................................................................................... 1-9
Rack-mount Model (Model R620-LR, R620-MR).................................................................................................. 1-10
UNPACKING............................................................................................................................................................. 1-11
Accessories.............................................................................................................................................................. 1-11
CHAPTER 2 .................................................................................................................................................. 2-1
ABOUT OPERATING SYSTEM.................................................................................................................... 2-1
Installing Windows Server 2003.................................................................................................................................2-2
About OS Installation................................................................................................................................................ 2-2
CHAPTER 3 .................................................................................................................................................. 3-1
INSTALLING SERVER ................................................................................................................................. 3-1
INSTALLATION.........................................................................................................................................................3-2
Connection................................................................................................................................................................. 3-4
CHAPTER 4 .................................................................................................................................................. 4-1
WINDOWS SETUP ....................................................................................................................................... 4-1
Express Setup............................................................................................................................................................... 4-2
SETUP FLOW .............................................................................................................................................................4-3
Step 1: Things Required for Setup............................................................................................................................. 4-4
Size of the Partition to be Created............................................................................................................................. 4-5
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NovaScale R620-LR / R620-MR Setup Guide
Step 2: Preparing for Express Setup ..........................................................................................................................4-5
2-1: Preparing NovaScale/ft Server Series.................................................................................................................4-5
Step 3: Disabling Boot Monitoring Function.............................................................................................................4-7
Step 4: Starting the Express Setup............................................................................................................................4-11
Flow of Setup Procedures........................................................................................................................................4-12
Setup Procedures......................................................................................................................................................4-13
Step 5: Windows Setup Wizard ................................................................................................................................4-17
Step 6: Setting Dual LAN Configuration .................................................................................................................4-17
Overview..................................................................................................................................................................4-17
NovaScale/ft Server Series Duplication Rule ..........................................................................................................4-18
Dual Configuration Setup ........................................................................................................................................4-19
Step 7: Setting Dual Disk Configuration..................................................................................................................4-22
Setting Dual Disk Configuration by Disk Management ..........................................................................................4-22
Step 8: Updating Software.........................................................................................................................................4-24
Step 9: Connecting and Configuring Options..........................................................................................................4-25
Step 10: Creating Volume..........................................................................................................................................4-26
Step 11: Setting Network for ESMPRO Agent........................................................................................................4-26
Step 12: Enabling Boot Monitoring Function..........................................................................................................4-27
Step 13: Making Settings for Failure Management.................................................................................................4-28
Set Memory Dump (Debug Information) ................................................................................................................4-28
Setting Dr. Watson...................................................................................................................................................4-31
Installing a Network Monitor...................................................................................................................................4-32
Set Recovery Console..............................................................................................................................................4-33
Updating the System – Applying Service Pack .......................................................................................................4-33
Step 14: Backing up System Information.................................................................................................................4-34
CHAPTER 5...................................................................................................................................................5-1
PROCEDURES AFTER COMPLETION OF INSTALLATION ......................................................................5-1
Installing Management Utilities..................................................................................................................................5-2
ESMPRO Agent.........................................................................................................................................................5-2
ESMPRO Manager ....................................................................................................................................................5-8
DianaScope................................................................................................................................................................5-8
Verifying GeminiEngine Control Software Version .................................................................................................5-9
Changing the Color Quality of the Display to 32-bit.................................................................................................5-9
Compressing a System Drive.......................................................................................................................................5-9
Cautions for Applying Windows Service Pack..........................................................................................................5-9
About Windows Update (Applying Security Patches) ............................................................................................5-10
CHAPTER 6...................................................................................................................................................6-1
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NovaScale R620-LR / R620-MR Setup Guide
TROUBLESHOOTING.................................................................................................................................. 6-1
SYSTEM REPAIR.......................................................................................................................................................6-2
Preparation................................................................................................................................................................. 6-3
Starting up Recovery Console ................................................................................................................................... 6-5
Updating the System.................................................................................................................................................. 6-8
Installing GeminiEngine Control Software ............................................................................................................. 6-11
TROUBLESHOOTING ............................................................................................................................................6-12
Problems with EXPRESSBUILDER....................................................................................................................... 6-12
Problems with Windows Setup................................................................................................................................ 6-13
About the Express Setup.......................................................................................................................................... 6-15
Problems with ESMPRO Setup............................................................................................................................... 6-18
Problems with System Repair.................................................................................................................................. 6-19
ix

Chapter 1
Before Using
This chapter includes information necessary for proper and safe operation of the server, the main unit and its accessories.
Go through this chapter before you start setup of the product.

NovaScale R620-LR / R620-MR Setup Guide
NOTES FOR SAFE HANDLING
The following section describes necessary information to use the product properly and safely.
Warning Labels
Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or
damage these labels).
If some label is missing, about to peel off, or illegible, contact your sales agent.
The figures below show locations of the labels on the server.
Front
Rear
1-2

NovaScale R620-LR / R620-MR Setup Guide
CPU/IO Modules
The following shows the place on CPU/IO modules where the label is attached.
Standard Model
1-3

NovaScale R620-LR / R620-MR Setup Guide
Water-Cooling kit
1-4

NovaScale R620-LR / R620-MR Setup Guide
PRECAUTIONS FOR SAFETY
This section provides precautions for using the server safely. Read this section carefully to ensure proper and safe use of
the server. For symbol meanings, see “Safety Indications” described in the previous section.
General
WARNING
Do not use the server in an operation where human lives are involved or high reliability is required.
This equipment is not intended for use in controlling or use with facilities or systems where human lives are
involved or high reliability is required, including medical devices or nuclear, aerospace, transportation, and
traffic control facilities. Bull assumes no liability for any accidents or damage to physical assets resulting
from the use of this equipment in such systems or facilities.
Do not continue to use the server if you detect smoke, odour, or noise.
If the server emits smoke, odour, or noise, immediately flip off the POWER switch, unplug the cords, and
contact your sales agent. There is a risk of a fire.
Do not insert a wire or metal object.
Do not insert a wire or metal objects into a vent or disk drive slot. There is a risk of an electric shock.
CAUTION
Prevent water or foreign objects from getting into the server.
Do not let water or foreign objects (e.g., pins or paper clips) enter the server. There is a risk of a fire,
electric shock, and breakdown. When such things accidentally enter the server, immediately turn off the
power and unplug the cords. Contact your sales agent instead of trying to disassemble it yourself.
1-5

NovaScale R620-LR / R620-MR Setup Guide
Use of Power Supply and Power Cord
WARNING
Do not handle power plugs with a wet hand.
Do not plug/unplug power cords with a wet hand. There is a risk of an electric shock.
Do not connect the ground wire to a gas pipe.
Never connect the ground wire to a gas pipe. There is a risk of a gas explosion.
CAUTION
Do not plug the cords in nonconforming outlets.
Use wall outlets with specified voltage and power type. There is a risk of a fire or current leakage.
Avoid installing the server where you may need extension cords. If the cords do not meet the power
specifications, there is a risk of overheating that could lead to a fire.
Do not plug too many cords in a single outlet.
If the rated current is exceeded, there is a risk of overheating that could lead to a fire.
Do not plug the cords insecurely.
Insert the plug firmly into an outlet. There is a risk of heat or fire due to poor contact. If dust settles on
the slots and it absorbs moisture, there is also a risk of heat or fire.
Do not use nonconforming power cords.
AC cord is to spend the thing of the next specifications:
Maximum 4.5m (14.76ft) long. Rated minimum 125V, 10A, Type SJT flexible cord.
You also have to observe the following prohibitions to prevent an electric shock or fire caused by
damage to the cords.
Do not pull on the cords.
Do not pinch the cords.
Do not bend the cords.
Keep chemicals away from the cords.
Do not twist the cords.
Do not place any object on the cords.
Do not use cords as bundled.
Do not alter, modify, or repair the cords.
Do not staple the cords.
Do not use any damaged cord. (Replace it with a new one of the same specifications. For
replacement procedures, contact your sales agent.)
1-6

NovaScale R620-LR / R620-MR Setup Guide
Installation, Relocation, Storage and Connection
CAUTION
Do not install the server in an unsuitable place.
Install the server in such a place as specified in this User's Guide. Avoid the following locations. There is
a risk of a fire.
a dusty place
a humid place located near a boiler, etc
a place exposed to direct sunlight
an unstable place
Do not use or store this product in a corrosive environment.
Avoid the usage or storage of this product in an environment which may be exposed to corrosive gases,
such as those including but not limited to :
sulphur dioxide, hydrogen sulphide, nitrogen dioxide, chlorine, ammonia and/or ozone.
Avoid installing NovaScale/Fault Tolerant Server series in a dusty environment or one that may be
exposed to corrosive materials such as sodium chloride and/or sulphur.
Avoid installing this product in an environment that may have excessive metal flakes or conductive
particles in the air.
Such environments may cause corrosion or short circuits within this product, resulting in not only damage
to this product, but may even lead to be a fire hazard.
If there are any concerns regarding the environment at the planned site of installation or storage, please
contact your sales agent.
Do not use any non-designated interface cable.
Use only interface cables designated by Bull; identify which component or connector to attach
beforehand. If you use a wrong cable or make a wrong connection, there is a risk of short-circuit that
could lead to a fire.
You also have to observe the following prohibitions about handling and connecting interface cables:
Do not use any damaged cable connector.
Do not step on the cable.
Do not place any object on the cable.
Do not use the server with loose cable connections.
Do not use damaged cables.
1-7

NovaScale R620-LR / R620-MR Setup Guide
Cleaning and Handling of Internal Devices
WARNING
Do not disassemble, repair, or alter the server.
Unless described herein, never attempt to disassemble, repair, or alter the server. There is a risk of
an electric shock or fire as well as malfunction.
Do not look into the CD-ROM drive.
The CD-ROM drive uses a laser beam. Do not look or insert a mirror inside while the system is on. A
laser beam is invisible; if your eyes get exposed to it, there is a risk of losing eyesight.
Do not detach a lithium battery yourself.
This equipment has a lithium battery. Do not detach it yourself. If the battery is exposed to fire or
water, it could explode.
When the lithium battery is running down and the server does not work correctly, contact your sales
agent instead of disassembling, replacing or recharging it yourself.
Disconnect the power plugs before cleaning the server.
Even though built-in options for the server can be replaced while the power cords are connected to
power source, be sure to follow the instructions described in this User’s Guide. Do not touch any
internal device of the server unless instructed by this User’s Guide. There is a risk of an electric
shock.
Make sure to power off the server and disconnect the power plug from a power outlet before
cleaning or installing/removing internal optional devices. Touching any internal device of the server
with its power cords connected to power source may cause an electric shock even if the server is
off-powered.
Disconnect the power plug from the outlet occasionally and clean the plug with a dry cloth. Heat will
be generated if condensation is formed on a dusty plug, which may cause a fire.
CAUTION
High temperature
Immediately after powering off the system, system components such as hard disk may be very hot.
Wait for the server to cool down completely before adding/removing components.
Make sure to completely insert cables and boards.
Completely insert all power cords, interface cables and/or boards. An incompletely inserted
component may cause a contact failure, resulting in fire and/or smoke.
Protect the unused connectors with the protective cap.
The unused power cord connectors are covered with a protective cap to prevent short circuits and
electrical hazards. When removing the power cord connector from the internal devices, attach the
protective cap to the connector. Failure to follow this warning may cause a fire or an electric shock.
1-8