NEC Bull NovaScale R620 Series User manual

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User’s Guide
Bull NovaScale R620

User Guide
3
www.bull.com
100
Proprietary Notice and Liability Disclaimer
The information disclosed in this document, including all designs and related materials,
is the valuable property of NEC Computers and/or its licensors. NEC Computers and/
or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights
to this document, including all design, manufacturing, reproduction, use, and sales
rights thereto, except to the extent said rights are expressly granted to others.
To allow for design and specification improvements, the information in this document
is subject to change at any time, without notice. Reproduction of this document or
portions thereof without prior written approval of NEC Computers is prohibited.
The Bull product(s) discussed in this document are warranted in accordance with the
terms of the Warranty Statement accompanying each product. However, actual
performance of each product is dependent upon factors such as system configuration,
customer data, and operator control. Since implementation by customers of each
product may vary, the suitability of specific product configurations and applications
must be determined by the customer and is not warranted by Bull.
Trademarks
NEC ESMPRO, NEC DianaScope, NEC MWA, and ExpressBuilder are trademarks or
registered trademarks of NEC Corporation.
NovaScale is a registered trademark of Bull SAS.
Adobe, and Adobe Acrobat are registered trademarks of Adobe Systems, Incorporated.
Microsoft, Microsoft Windows, Windows NT, Windows 95, Windows 98, Windows
2000 and Windows Server 2003 are all registered trademarks of Microsoft Corporation.
MS-DOS is a registered trademark of Microsoft Corporation.
Intel and Xeon are registered trademarks of Intel Corporation.
All other product, brand, or trade names used in this publication are the trademarks or
registered trademarks of their respective trademark owners.
rev 2.0 February 2007
Copyright 2007
NEC Computers S.A.S.
All Rights Reserved

NovaScale R620 User Guide
Keep this User's Guide handy for quick reference when necessary.
SAFETY INDICATIONS
To use NovaScale series safely, follow the instructions in this User's Guide.
This guide explains components that pose a danger, types of dangers, and actions taken to prevent them; such
components are labelled warning.
This guide and warning labels use “WARNING” and “CAUTION” to indicate a danger depending on the degree. These
terms are defined as follows:
WARNING Indicates a danger that could lead to a death or serious injury.
CAUTION Indicates a danger that could lead to a burn, other injuries or damage to
physical assets.
This guide uses the following three types of symbols to give indications and precautions against a danger. They are
defined as follows:
Indicates that there is a risk of danger. Each image symbolizes a particular type of
danger. (Attention)
Indicates what you must not do. Each image symbolizes a particular type of
prohibition. (Prohibited actions)
Indicates what you must do. Each image symbolizes a particular type of action
necessary to avoid a danger. (Mandatory actions)
(Example) Symbol to draw attention
Term indicating a degree of danger
CAUTION
High temperature.
Immediately after the power-off, system components such as hard disk are
very hot. Wait the server to cool down completely before adding/removing
some component.
Symbol indicating a prohibited
action (may not always be
indicated)
Description of a danger
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NovaScale R620 User Guide
SYMBOLS USED IN THIS USER'S GUIDE AND WARNING LABELS
Attention
Indicates a risk of an electric shock.
Indicates a risk of a personal injury due to heat.
Indicates a risk of catching your fingers.
Indicates a risk of a fire or smoke.
Indicates a general precaution or warning that is not defined herein.
Indicates a risk of losing eyesight due to laser beam.
Indicates a risk of an explosion.
Indicates a risk of a personal injury.
Prohibited actions
Indicates a general prohibition that is not defined herein.
Do no touch the indicated area. There is a risk of an electric shock or fire.
Do not touch with wet hands. There is a risk of an electric shock.
Keep from flame. There is a risk of a fire.
Avoid using water or liquid nearby. If it spills on the equipment, there is a risk of an
electric shock or fire.
Do not disassemble, repair, or modify the equipment. There is a risk of an electric
shock or fire.
Mandatory actions
Unplug the server. There is a risk of an electric shock or fire.
Indicates a general action to take that is not defined herein. Make sure to follow the
instructions.
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NovaScale R620 User Guide
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
This class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
CE Statement
Warning: This is a Class A product. In residential environment, this product may cause radio interference, in which
case the user may be required to take adequate measures (EN55022).
This system is classified as a CLASS 1 LASER PRODUCT. This label id located on the internal CD-ROM
installed in your system.
CLASS 1
LASER PRODUCT
NOTE: This product provides resistance against hardware faults with its redundant hardware modules. However, this
does not mean complete fault-tolerance is assured. For example, there is a risk of system down when:
– A fatal fault occurs in software.
– Both modules within a redundant hardware pair break down.
– A fatal fault occurs in a non-redundant component, such as the clock generator circuitry or the interconnect
backplane.
– The entire system is cut off from AC power.
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NovaScale R620 User Guide
PREFACE
Welcome to the NovaScale/Fault Tolerant Server series.
NovaScale/Fault Tolerant Server series is a “fault-tolerant (ft)” server focusing on “high reliability” in terms of
fault-tolerance, in addition to “high performance,” “scalability,” and “general versatility” provided by NovaScale series.
In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure
non-stop running; operation will be moved smoothly from one module to the other, minimizing damage to it. You can
use this NovaScale/Fault Tolerant Server series in a mission-critical system where high availability is required. By the
use of Windows Server 2003 operating system, it also provides outstanding openness for general-purpose applications,
etc.
To make the best use of these features, read this User's Guide thoroughly to understand how to operate NovaScale/Fault
Tolerant Server series.
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NovaScale R620 User Guide
ABOUT THIS USER'S GUIDE
This User's Guide helps a user to properly setup and use the product.
Consult this guide to ensure safety as well as to cope with trouble during a system setup and daily operation.
Keep this manual handy.
This User's Guide is intended for users who have a good knowledge on the basic use of Windows2000/NT operating
systems and general I/O devices such as a keyboard and mouse.
How to Use This User's Guide
This guide consists of eight chapters and appendices. To help you find a solution quickly, the guide contains the
following information:
For descriptions on setting up this product, see the separate volume “User’s Guide (Setup)”.
Read “Precautions for Use” first.
Before going on to main chapters, be sure to read “Precautions for Use.” These precautions are very important for using
the product safely.
Chapter 1 Precautions for Use
This chapter describes precautions necessary to use the product safely and properly. Be
sure to read this chapter before using the product. It also provides information on user
support. It will be helpful when you need maintenance service, support, etc.
Chapter 2 General Description
This chapter describes what you should know about the product: its component names,
functions, operating procedures as well as handling of devices and other parts.
Chapter 3 Windows Setup and Operation
This chapter describes setup and operation specific to the product when it is on
Windows.
Chapter 4 System Configuration
This chapter describes how to make settings of built-in basic input/output system. It also
describes factory-shipped parameters.
Chapter 5 Installing and Using Utilities
This chapter describes features and operating procedures of a standard utility
“EXPRESSBUILDER.” It also describes procedures to install and operate various
software programs contained in its CD-ROM.
Chapter 6 Maintenance
This chapter describes maintenance procedures and use of maintenance tools. If you
need to move the product for maintenance purposes, follow the steps provided in this
chapter.
Chapter 7 Troubleshooting
If the product does not work properly, see this chapter before deciding that it is a
breakdown.
Chapter 8 System Upgrade
This chapter describes procedures to add options and precautions. See also this chapter
when you replace failed components.
Appendix A Specifications
This appendix lists specifications of the product.
Appendix B I/O Port Addresses
This appendix lists factory-assigned I/O port addresses.
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NovaScale R620 User Guide
Additional symbols
The following symbols are used throughout this User's Guide in addition to the caution symbols describe at the
beginning.
IMPORTANT: Important points or instructions to keep in mind when using the
server or software
CHECK: Something you need to make sure when using the server of
software
TIPS: Helpful information, something useful to know
Accessories
This product is shipped with various accessories. See the attached list to make sure everything is included and check the
individual items. If some component is missing or damaged, contact your sales agent.
Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or
replacement of failed components.
To check EXPRESSBUILDER components, see the attached list.
Be sure to fill out and mail the software registration card that is attached to your operating system.
Make backup copies of included floppy disks, if any. Keep the original disks as the master disks; use these
copies in operation.
Improper use of an included floppy disk or CD-ROM may alter your system environment. If you find
something unclear, stop using them and contact your sales agent.
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NovaScale R620 User Guide
CONTENTS
PREFACE.......................................................................................................................................iv
ABOUT THIS USER'S GUIDE ......................................................................................................v
Chapter 1........................................................................................................................... 1-1
Precautions for Use.......................................................................................................... 1-1
WARNING LABELS ...................................................................................................................1-2
Server Chassis..........................................................................................................................1-2
Front Side.................................................................................................................................1-2
CPU/IO modules......................................................................................................................1-3
General.....................................................................................................................................1-5
Use of Power Supply and Power Cord.....................................................................................1-6
Installation, Relocation, Storage and Connection.....................................................................1-7
Cleaning and Handling of Internal Devices .............................................................................1-9
During Operation ...................................................................................................................1-10
Rack-mount Model.................................................................................................................1-11
For Proper Operation..............................................................................................................1-12
DISPOSAL OF EQUIPMENTAND CONSUMABLES ...........................................................1-13
IF SYSTEM TROUBLE IS SUSPECTED.................................................................................1-14
ABOUT REPAIR PARTS...........................................................................................................1-14
Chapter 2........................................................................................................................... 2-1
General Description ......................................................................................................... 2-1
STANDARD FEATURES............................................................................................................2-2
How the Operating System Sees the CPU Modules.....................................................................2-6
How CPU modules appear on Device Manager.......................................................................2-6
How CPU modules appear on Task Manager...........................................................................2-7
NAMES AND FUNCTIONS OF COMPONENTS......................................................................2-8
Front View (inside)...................................................................................................................2-9
CD- ROM Drive.....................................................................................................................2-12
Rear View...............................................................................................................................2-13
CPU/IO Module .....................................................................................................................2-15
ft Remote Management Card .................................................................................................2-17
LEDs ......................................................................................................................................2-18
BASIC OPERATION .................................................................................................................2-23
Installing/removing the front bezel ........................................................................................2-23
Power ON...............................................................................................................................2-23
Power OFF.............................................................................................................................2-25
POST Check...........................................................................................................................2-25
Floppy Disk Drive (Option)...................................................................................................2-27
CD-ROM Drive......................................................................................................................2-29
Chapter 3........................................................................................................................... 3-1
Windows Setup and Operation ....................................................................................... 3-1
DISK OPERATIONS ...................................................................................................................3-2
Disks Operations Using Disk Management..............................................................................3-2
Replacing Hard Disk Drives...................................................................................................3-16
Replacing Failed Hard Disk Drives........................................................................................3-17
Removing Hard Disk Drives Which Do Not Have Error.......................................................3-23
CHANGE DRIVE LETTER.......................................................................................................3-25
DUAL LAN CONFIGURATION...............................................................................................3-26
Overview................................................................................................................................3-26
Rules of Dual Configuration on NovaScale/ft Server series ..................................................3-27
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NovaScale R620 User Guide
Configuring Dual LAN.......................................................................................................... 3-28
Removing Dual LAN ............................................................................................................ 3-32
CHECK THE DUPLICATING OPERATION OF MODULES................................................. 3-33
Evaluate Start-up and Stop of CPU/IO Modules ................................................................... 3-33
NovaScale/ft Server series SERVICE PROGRAM CONFIGURATION.................................. 3-35
FILE CHECK FEATURE OF GeminiEngine Control Software ............................................... 3-36
Checking files........................................................................................................................ 3-36
Outputting to Event Log........................................................................................................ 3-37
Dialog.................................................................................................................................... 3-38
VGA DRIVER........................................................................................................................... 3-39
Changing the Color Quality of Display to 32 Bit.................................................................. 3-39
NOTES ...................................................................................................................................... 3-40
Chapter 4 ...........................................................................................................................4-1
System Configuration ......................................................................................................4-1
SYSTEM BIOS ~ SETUP ~ ........................................................................................................ 4-2
Starting SETUP Utility............................................................................................................ 4-3
Description of On-Screen Items and Key Usage..................................................................... 4-4
Configuration Examples..........................................................................................................4-5
Menu and Parameter Descriptions........................................................................................... 4-7
SCSI BIOS (SCSISelect)....................................................................................................... 4-26
FORCED SHUTDOWNAND CLEAR..................................................................................... 4-31
Forced Shutdown................................................................................................................... 4-31
Clear CMOS/Password.............................................................................................................. 4-32
How to Clear Passwords............................................................................................................ 4-35
Remote Management function................................................................................................... 4-37
Network Default Values........................................................................................................ 4-37
Settings on the Server............................................................................................................ 4-37
Initial Settings on the Server ................................................................................................. 4-38
Setting a Management PC ..................................................................................................... 4-40
Using Remote Management .................................................................................................. 4-42
Troubleshooting..................................................................................................................... 4-71
Chapter 5 ...........................................................................................................................5-1
Installing and Using Utilities............................................................................................5-1
EXPRESSBUILDER................................................................................................................... 5-2
Start Menu............................................................................................................................... 5-2
EXPRESSBUILDER Top Menu ............................................................................................. 5-3
Master Control Menu .............................................................................................................. 5-7
Configuration Diskette Creator ............................................................................................... 5-8
ESMPRO Agent and ESMPRO Manager...................................................................................5-11
Overview................................................................................................................................5-11
ESMPRO Agent..................................................................................................................... 5-17
ESMPRO Manager................................................................................................................ 5-27
Server Maintenance Utility Online Help............................................................................... 5-40
Maintenance of the Server..................................................................................................... 5-49
DianaScope................................................................................................................................ 5-74
Notes...................................................................................................................................... 5-74
GeminiEngine Monitor Tool...................................................................................................... 5-75
Overview............................................................................................................................... 5-75
When the Server Status Becomes Non-redundant................................................................. 5-75
Automatic firmware update................................................................................................... 5-75
Setup Window ....................................................................................................................... 5-76
Chapter 6 ...........................................................................................................................6-1
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NovaScale R620 User Guide
Maintenance...................................................................................................................... 6-1
DAILY MAINTENANCE............................................................................................................6-2
Checking Alert .........................................................................................................................6-2
Checking STATUS LEDs.........................................................................................................6-2
Making Backup Copies............................................................................................................6-2
Cleaning ...................................................................................................................................6-2
SYSTEM DIAGNOSTICS...........................................................................................................6-7
Tested Items .............................................................................................................................6-7
Starting up and Exiting System Diagnostics ............................................................................6-7
OFF-LINE MAINTENANCE UTILITY....................................................................................6-10
Starting the Off-line Maintenance Utility...............................................................................6-10
Features of Off-line Maintenance Utility ...............................................................................6-10
RELOCATING/STORING THE NovaScale/ft Server series.....................................................6-11
Chapter 7........................................................................................................................... 7-1
Troubleshooting ............................................................................................................... 7-1
TO LOCATE THE ERRORS........................................................................................................7-2
ERROR MESSAGES...................................................................................................................7-3
Error Messages by LED Indication..........................................................................................7-3
POST Error Messages..............................................................................................................7-4
Error Notification by BEEP ...................................................................................................7-10
Windows Server 2003 Enterprise Edition Error Messages.....................................................7-11
Server Management Application Error Message....................................................................7-12
SOLVING PROBLEMS.............................................................................................................7-13
Problems with NovaScale/ft Server series..............................................................................7-13
Event Log...............................................................................................................................7-25
Problems with EXPRESSBUILDER .....................................................................................7-30
Problems with Master Control Menu.....................................................................................7-31
Problems with Configuration Diskette Creator......................................................................7-32
Problems with Windows Server 2003....................................................................................7-32
Problems with ESMPRO........................................................................................................7-33
COLLECTING TROUBLE LOGS.............................................................................................7-39
Collecting Event Logs............................................................................................................7-39
Collecting Configuration Information....................................................................................7-40
Collecting Diagnostic Information by Dr. Watson .................................................................7-40
COLLECTING THE MEMORY DUMP ...................................................................................7-41
Backup of IPMI Information ......................................................................................................7-42
Chapter 8........................................................................................................................... 8-1
System Upgrade............................................................................................................... 8-1
SAFETY PRECAUTIONS...........................................................................................................8-2
ANTI-STATIC MEASURES........................................................................................................8-3
PREPARING YOUR SYSTEM FOR UPGRADE.......................................................................8-4
3.5-INCH HARD DISK DRIVE ..................................................................................................8-5
Installing 3.5-inch Hard Disk Drive.........................................................................................8-6
Removing 3.5-inch Hard Disk Drive........................................................................................8-8
Replacing 3.5-inch Hard Disk Drive........................................................................................8-9
CPU/IO Module..........................................................................................................................8-10
Precautions.............................................................................................................................8-10
Removing CPU/IO Module....................................................................................................8-11
Installing CPU/IO Module .....................................................................................................8-13
DIMM.........................................................................................................................................8-14
Precautions.............................................................................................................................8-15
Installing DIMM ....................................................................................................................8-16
Removing DIMM...................................................................................................................8-18
Replacing DIMM ...................................................................................................................8-19
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NovaScale R620 User Guide
PROCESSOR (CPU).................................................................................................................8-20
Installing CPU (Model with Air-cooling Kit)........................................................................ 8-21
Removing CPU (Model with Air-cooling Kit)...................................................................... 8-23
Installing CPU (Model with Water-cooling Kit)................................................................... 8-24
Removing CPU (Model with Water-cooling Kit).................................................................. 8-26
Replacing CPU...................................................................................................................... 8-27
ft Remote Management Card..................................................................................................... 8-28
Installing ft Remote Management Card................................................................................. 8-29
Removing ft Remote Management Card............................................................................... 8-30
PCI BOARD.............................................................................................................................. 8-31
Installing a PCI Board ........................................................................................................... 8-32
Removing PCI Board ............................................................................................................ 8-33
Replacing a PCI Board.......................................................................................................... 8-33
Setup of Optional PCI Board................................................................................................. 8-34
Appendix A....................................................................................................................... A-1
Specifications................................................................................................................... A-1
Appendix B....................................................................................................................... B-1
I/O Port Addresses........................................................................................................... B-1
x

Chapter 1
Precautions for Use
This chapter includes information necessary for proper and safe operation of the server.

NovaScale R620 User Guide
WARNING LABELS
Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or
damage these labels).
If some label is missing, about to peel off, or illegible, contact your sales agent.
Server Chassis
Front Side
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NovaScale R620 User Guide
CPU/IO modules
The following shows the place on CPU/IO modules where the label is attached.
Standard Model
1-3

NovaScale R620 User Guide
Water-cooling kit
1-4

NovaScale R620 User Guide
PRECAUTIONS FOR SAFETY
This section provides precautions for using the server safely. Read this section carefully to ensure proper and safe use of
the server. For symbol meanings, see "SAFETY INDICATIONS" described in the previous section.
General
WARNING
Do not use the equipment in an operation where human lives are involved or high reliability is
required.
This equipment is not intended for use in controlling or use with facilities or systems where human
lives are involved or high reliability is required, including medical devices or nuclear, aerospace,
transportation, and traffic control facilities. We assume no liability for any accidents or damage to
physical assets resulting from the use of this equipment in such systems or facilities.
Do not continue to use the equipment if you detect smoke, odour, or noise.
If the equipment emits smoke, odour, or noise, immediately flip off the POWER switch, unplug the
cord, and contact your sales agent. There is a risk of a fire.
Do not insert a wire or metal object
Do not insert a wire or metal objects into a vent or disk drive slot. There is a risk of an electric
shock.
Do not use the equipment in an unsuitable place.
Do not install a server rack in an unsuitable environment.
Other systems also may be affected, and the rack may fall over to cause a fire or injuries. For
details about installation environment and quake-resistant engineering, see the attached manual or
contact your sales agent.
CAUTION
Prevent water or foreign objects from getting into the equipment.
Do not let water or foreign objects (e.g., pins or paper clips) enter the equipment. There is a risk of
a fire, electric shock, and breakdown. When such things accidentally enter the equipment,
immediately turn off the power and unplug the cord. Contact your sales agent instead of trying to
isassemble it yourself.
d
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NovaScale R620 User Guide
Use of Power Supply and Power Cord
WARNING
Do not handle a power plug with a wet hand.
Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock.
Do not connect the ground wire to a gas pipe.
Never connect the ground wire to a gas pipe. There is a risk of a gas explosion.
CAUTION
Do not plug the attached cord in a nonconforming outlet.
Use a wall outlet with specified voltage and power type. There is a risk of a fire or current leakage.
Avoid installing the equipment where you may need an extension cord. If the cord that does not
meet the power specifications, there is a risk of overheating that could lead to a fire.
Do not plug too many cords in a single outlet.
If the rated current is exceeded, there is a risk of overheating that could lead to a fire.
Do not plug the cord insecurely.
Insert the plug firmly into an outlet. There is a risk of heat or fire due to poor contact. If dust settles
on the slots and it absorbs moisture, there is also a risk of heat or fire.
Do not use nonconforming power cords.
AC cord is to spend the thing of the next specifications.
Maximum 4.5m (14.76 ft) long. Rated minimum 125V, 10A, Type SJT flexible cord.
You also have to observe the following prohibitions about handling and connecting interface
cables.
Do not pull on the cord.
Do not pinch the cord.
Do not bend the cord.
Keep chemicals away from the cord.
Do not twist the cord.
Do not tread on the cord.
Do not place any object on the cord.
Do not use cords as bundled.
Do not alter, modify, or repair the cord.
Do not staple the cord.
Do not use any damaged cord. (Replace it with a new one of the same specifications. For
replacement procedures, contact your sales agent.)
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NovaScale R620 User Guide
Installation, Relocation, Storage and Connection
WARNING
Disconnect the power cord(s) before installing or removing the equipment.
Be sure to power off the equipment and unplug its power cords from the wall outlet before
installation/relocation. All voltage is removed only when the power cords are unplugged.
CAUTION
Do not install or store the equipment in an unsuitable place.
Install or store the equipment in such a place as specified in this User's Guide. Avoid the following,
or there is a risk of a fire.
a dusty place
a humid place located near a boiler, etc
a place exposed to direct sunlight
an unstable place
Be careful not to hurt your fingers.
Exercise great care not to hurt your fingers on the rail when you mount/dismount the equipment
into/from the rack.
Do not use or store this product in corrosive environment.
Avoid the usage or storage of this product in an environment which may be exposed to corrosive
gases, such as those including but not limited to :
sulphur dioxide, hydrogen sulphide, nitrogen dioxide, chlorine, ammonia and/or ozone.
Avoid installing this product in a dusty environment or one that may be exposed to corrosive
materials such as sodium chloride and/or sulphur.
Avoid installing this product in an environment which may have excessive metal flakes or
conductive particles in the air.
Such environments may cause corrosion or short circuits within this product, resulting in not only
damage to this product, but may even lead to be a fire hazard.
If there are any concerns regarding the environment at the planned site of installation or storage,
please contact your sales agent．
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