NEC Express5800/R120e-1M User manual

NEC Express Server
Express5800 Series
10.102.01-104.01
August 2013, First Edition
© NEC Corporation 2013
Express5800/R120e-1M, R120e-2M
EXP291, 292
Maintenance Guide
Model Number: R120e-1M N8100-2073F
R120e-2M N8100-2072F
Chapter 1 Maintenance
Chapter 2 Convenient Features
Chapter 3 Appendix

Documents Provided with This Product
Express5800/R120e-1M, R120e-2M Maintenance Guide
2
Documents Provided with This Product
Documents for this product are provided as accompanying booklets ( ) and as electronic manuals (
PDF
) stored
within EXPRESSBUILDER DVD ( ).
Precautions for Use Describes points of caution to ensure the safe use of this server.
Read these cautions before using this server.
Getting Started Describes how to use this server, from unpacking to operations.
Refer to this guide as you begin for an overview of this server.
User’s Guide
Chapter 1: General Description Overviews, names, and functions of the server’s parts
Chapter 2: Preparations Installation of additional options, connection of peripheral devices,
and ideal location for this server
Chapter 3: Setting Up Your Server System BIOS configurations and summary of EXPRESSBUILDER
PDF
Chapter 4: Appendix Specifications and other information
Installation Guide (Windows)
Chapter 1: Installing Windows Installation of Windows and drivers, and important information for
installation
PDF
Chapter 2: Installing the Bundled
Software
Installation of bundled software, such as NEC ESMPRO and
Universal RAID Utility
Maintenance Guide
Chapter 1: Maintenance Server maintenance and troubleshooting
Chapter 2: Convenient Features Useful features and the detail of system BIOS settings, RAID
Configuration Utility, and EXPRESSBUILDER
PDF
Chapter 3: Appendix Error messages and Windows Event Logs
Other documents
PDF
Provides the detail of NEC ESMPRO, Universal RAID Utility, and the other features.
EXPRESSBUILDER

Contents
Express5800/R120e-1M, R120e-2M Maintenance Guide 3
Contents
Documents Provided with This Product ................................................................................................................. 2
Contents ................................................................................................................................................................ 3
Notations Used in This Document .........................................................................................................................6
Notations used in the text..............................................................................................................................6
Optical disk drives .........................................................................................................................................6
Hard disk drives ............................................................................................................................................6
Removable media .........................................................................................................................................6
Abbreviations of Operating Systems (Windows) ...........................................................................................7
Trademarks ...........................................................................................................................................................8
License Agreement Notice.....................................................................................................................................9
Regulatory Notices .............................................................................................................................................. 10
Warnings and Additions to This Document .......................................................................................................... 13
Latest editions............................................................................................................................................. 13
Chapter 1 Maintenance..................................................................................................................................... 14
1. Transfer, Movement, and Disposal.............................................................................................................. 15
1.1 Transfer to a Third Party .................................................................................................................. 15
1.2 Disposal of the Server and Consumables........................................................................................ 16
1.3 Regarding the Transportation of This Server ................................................................................... 16
1.4 Moving and Storing .......................................................................................................................... 16
2. Daily Maintenance....................................................................................................................................... 18
2.1 Checking and Applying Updates ...................................................................................................... 18
2.2 Checking Alerts................................................................................................................................ 18
2.3 Checking STATUS LED ................................................................................................................... 19
2.4 Backup............................................................................................................................................. 19
2.5 Cleaning........................................................................................................................................... 19
2.5.1 Cleaning the server............................................................................................................ 20
2.5.2 Cleaning the tape drive ...................................................................................................... 20
2.5.3 Cleaning the keyboard and mouse .................................................................................... 20
3. User Support............................................................................................................................................... 21
3.1 Maintenance Services...................................................................................................................... 21
3.2 Before Asking for Repair .................................................................................................................. 21
4. Collecting Failure Information ..................................................................................................................... 22
4.1 Collecting Event Logs ...................................................................................................................... 22
4.1.1 Windows Server 2012........................................................................................................ 22
4.1.2 Windows Server 2008 R2 / Windows Server 2008 ............................................................ 25
4.2 Collecting Configuration Information ................................................................................................ 26
4.2.1 Windows Server 2012........................................................................................................ 26
4.2.2 Windows Server 2008 R2/ Windows Server 2008 ............................................................. 27
4.3 Collecting User-Mode Process Dump..............................................................................................27
4.4 Collecting Memory Dump................................................................................................................. 27
5. Troubleshooting .......................................................................................................................................... 28
5.1 Upon Power On to the End of POST ...............................................................................................28
5.2 Upon Starting EXPRESSBUILDER.................................................................................................. 30
5.3 Upon Installing OS........................................................................................................................... 31
5.4 When OS is Started ......................................................................................................................... 34
5.5 When STOP Error Occurs ............................................................................................................... 35

Contents
Express5800/R120e-1M, R120e-2M Maintenance Guide
4
5.6 When Operating a RAID System ..................................................................................................... 36
5.7 When Using Internal Devices and Other Hardware ......................................................................... 39
5.8 When OS is in Operation ................................................................................................................. 41
5.9 When EXPRESSBUILDER is Started on Windows.......................................................................... 43
5.10 For Bundled Software ...................................................................................................................... 43
5.11 For Optical Disk Drives .................................................................................................................... 44
5.12 When Power Off .............................................................................................................................. 44
6. Windows System Recovery ........................................................................................................................ 45
6.1 Recovery of Windows Server 2012.................................................................................................. 45
6.2 Recovery of Windows Server 2008 R2 and Windows Server 2008 ........................................................ 45
7. Resetting and Clearing the Server .............................................................................................................. 46
7.1 Software Reset ................................................................................................................................ 46
7.2 BMC Reset ...................................................................................................................................... 46
7.3 Forced Shutdown............................................................................................................................. 48
7.4 Clearing BIOS Settings (CMOS Memory) ........................................................................................ 49
8. System Diagnostics..................................................................................................................................... 52
8.1 Test Items ........................................................................................................................................ 52
8.2 Startup and Exit of System Diagnostics........................................................................................... 52
9. Offline Tools ................................................................................................................................................ 55
9.1 Starting Offline Tools ........................................................................................................................ 55
9.2 Features of Offline Tools .................................................................................................................. 56
9.3 Console-less feature........................................................................................................................ 57
9.3.1 How to remotely control ..................................................................................................... 57
9.3.2 Preparation ........................................................................................................................ 57
Chapter 2 Convenient Features ........................................................................................................................ 58
1. System BIOS .............................................................................................................................................. 59
1.1 Starting SETUP................................................................................................................................ 59
1.2 Parameter Descriptions ................................................................................................................... 59
1.2.1 Main................................................................................................................................... 60
1.2.2 Advanced........................................................................................................................... 61
1.2.3 Security.............................................................................................................................. 77
1.2.4 Server ................................................................................................................................ 82
1.2.5 Boot ................................................................................................................................... 87
1.2.6 Save & Exit ........................................................................................................................ 89
2. BMC Configuration...................................................................................................................................... 90
2.1 Starting BMC Configuration ............................................................................................................. 90
2.2 Main menu of BMC Configuration.................................................................................................... 91
2.3 Setting BMC Configuration .............................................................................................................. 92
2.3.1 Network ............................................................................................................................. 93
2.3.2 User Management ............................................................................................................. 95
2.3.3 Mail Alert............................................................................................................................ 97
2.3.4 SNMP Alert ........................................................................................................................ 99
2.3.5 System Operation ............................................................................................................ 100
2.3.6 ECO................................................................................................................................. 101
2.3.7 Miscellaneous ..................................................................................................................103
2.4 Clear BMC Configuration ............................................................................................................... 103
2.5 Resetting BMC............................................................................................................................... 104
2.6 Initializing BMC .............................................................................................................................. 104
3. Flash FDD................................................................................................................................................. 105
3.1 Notes on Using Flash FDD ............................................................................................................ 105
3.1.1 Compensation for recorded data ..................................................................................... 105
3.1.2 Handling Flash FDD ........................................................................................................ 105
3.1.3 Use in EXPRESSBUILDER ............................................................................................. 105
4. Power Control Feature .............................................................................................................................. 106
4.1 Supported OS ................................................................................................................................ 106

Contents
Express5800/R120e-1M, R120e-2M Maintenance Guide 5
4.2 Notes on Using Windows Server 2008 .......................................................................................... 106
5. RAID System Configuration ...................................................................................................................... 107
5.1 WebBIOS and Universal RAID Utility............................................................................................. 107
6. Details of EXPRESSBUILDER.................................................................................................................. 109
6.1 Usage of EXPRESSBUILDER ....................................................................................................... 109
6.2 Menus of EXPRESSBUILDER....................................................................................................... 110
6.3 Utilities Provided by EXPRESSBUILDER ...................................................................................... 113
7. EXPRESSSCOPE Engine 3 ..................................................................................................................... 114
8. NEC ESMPRO.......................................................................................................................................... 115
8.1 NEC ESMPRO Agent (for Windows) ............................................................................................. 115
8.2 NEC ESMPRO Manager................................................................................................................ 116
8.3 NEC ESMPRO Agent Extension.................................................................................................... 117
8.4 BMC Configuration ........................................................................................................................ 117
8.5 NEC ExpressUpdate Agent............................................................................................................ 117
9. NEC Product Info Collection Utility............................................................................................................ 118
9.1 Usage ............................................................................................................................................ 118
10. Universal RAID Utility................................................................................................................................ 119
10.1 Creating Logical Drive of RAID 6 ................................................................................................... 119
11. Express Report Service / Express Report Service (HTTPS)..................................................................... 120
12. Express Report Service(MG) .................................................................................................................... 121
Chapter 3 Appendix ........................................................................................................................................ 122
1. POST Error Message................................................................................................................................ 123
2. List of Windows Event Logs ...................................................................................................................... 139
3. Accessing Data for Electric Power, Temperature, and Processor Utilization ............................................. 148
3.1 Windows ........................................................................................................................................ 148
3.1.1 Power consumption ......................................................................................................... 148
3.1.2 Intake air temperature...................................................................................................... 149
3.1.3 Processor utilization......................................................................................................... 152
3.2 Linux .............................................................................................................................................. 153
3.2.1 Power consumption ......................................................................................................... 153
3.2.2 Intake air temperature...................................................................................................... 153
3.2.3 Processor utilization......................................................................................................... 154

Notations Used in This Document
Express5800/R120e-1M, R120e-2M Maintenance Guide
6
Notations Used in This Document
Notations used in the text
In addition to safety-related symbols urging caution, 3 other types of notations are used in this document.
These notations have the following meanings.
Important Indicates critical items that must be followed when handling the hardware or operating
software. If the procedures described are not followed, hardware failure, data loss, and
other serious malfunctions could occur.
Note Indicates items that must be confirmed when handling the server or operating software.
Tips Indicates information that is helpful to keep in mind when using this server.
Optical disk drives
This server is equipped with one of the following drives, depending on the order at the time of purchase. These
drives are referred to as optical disk drives in this document.
•DVD-ROM drive
•DVD Super MULTI drive
Hard disk drives
Unless otherwise stated, hard disk drives (HDD) described in this document refer to both of the following.
•Hard disk drives (HDD)
•Solid state drive (SSD)
Removable media
Unless otherwise stated, removable media described in this document refer to both of the following.
•USB memory
•Flash FDD

Notations Used in This Document
Express5800/R120e-1M, R120e-2M Maintenance Guide 7
Abbreviations of Operating Systems (Windows)
Windows Operating Systems are referred to as follows.
Refer to Chapter 1 (1.2 Supported Windows OS) in Installation Guide (Windows) for detailed information.
Notations in this document Official names of Windows
Widnows Server 2012 Standard
Windows Server 2012
Widnows Server 2012 Datacenter
Windows Server 2008 R2 Standard
Windows Server 2008 R2
Windows Server 2008 R2 Enterprise
Windows Server 2008 Standard
Windows Server 2008 *
Windows Server 2008 Enterprise
* Includes 64-bit and 32-bit Editions unless otherwise stated.
The following appears on EXPRESSBUILDER.
•Windows Server 2008 64-bit Edition: Windows Server 2008 x64
•Windows Server 2008 32-bit Edition: Windows Server 2008 x86

Trademarks
Express5800/R120e-1M, R120e-2M Maintenance Guide
8
Trademarks
EXPRESSSCOPE is a registered trademark of NEC Corporation.
Microsoft, Windows, Windows Server, Windows Vista, and MS-DOS are registered trademarks or trademarks of Microsoft
Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the
United States. AT is a registered trademark of International Business Machines Corporation of the United States and other countries.
Adaptec, its logo, and SCSI Select are registered trademarks or trademarks of Adaptec, Inc. of the United States. LSI and the LSI
logo design are trademarks or registered trademarks of LSI Corporation. Adobe, the Adobe logo, and Acrobat are trademarks of
Adobe Systems Incorporated. DLT and DLTtape are trademarks of Quantum Corporation of the United States. PCI Express is a
trademark of Peripheral Component Interconnect Special Interest Group. Linux is a trademark or registered trademark of Linus
Torvalds in Japan and other countries. Red Hat® and Red Hat Enterprise Linux are trademarks or registered trademarks of Red Hat,
Inc. in the United States and other countries.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective
trademark owners.

License Agreement Notice
Express5800/R120e-1M, R120e-2M Maintenance Guide 9
License Agreement Notice
Open source software of following license is included in the part of this product (system BIOS).
EDK FROM TIANOCORE.ORG
BSD License from Intel
Copyright (c) 2004, Intel Corporation
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
・ Redistributions of source code must retain the above copyright notice, this list of conditions and the following
disclaimer.
・ Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
・ Neither the name of the Intel Corporation nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY
WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
Copyright (c) 2004 - 2007, Intel Corporation
All rights reserved. This program and the accompanying materials are licensed and made available under the
terms and conditions of the BSD License which accompanies this distribution. The full text of the license may be
found at http://opensource.org/licenses/bsd-license.php
THE PROGRAM IS DISTRIBUTED UNDER THE BSD LICENSE ON AN "AS IS" BASIS, WITHOUT
WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

Regulatory Notices
Express5800/R120e-1M, R120e-2M Maintenance Guide
10
Regulatory Notices
FCC Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
Industry Canada Class A Emission Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
CE / Australia and New Zealand Statement
This is a Class A product. In domestic environment this product may cause radio interference in which case the
user may be required to take adequate measures (EN55022).
BSMI Statement
Disposing of your used product
In the European Union
EU-wide legislation as implemented in each Member State requires that used electrical and
electronic products carrying the mark (left) must be disposed of separately from normal
household waste. This includes Information and Communication Technology (ICT) equipment or
electrical accessories, such as cables or DVDs.
When disposing of used products, you should comply with applicable legislation or agreements
you may have. The mark on the electrical and electronic products only applies to the current
European Union Member States.
Outside the European Union
If you wish to dispose of used electrical and electronic products outside the European Union,
please contact your local authority and ask for the correct method of disposal.
警告：
如果更換錯誤池會產生爆炸請以相同或同型電池更換使用

Regulatory Notices
Express5800/R120e-1M, R120e-2M Maintenance Guide 11
KC Statement
Keep in mind the KC Class A Statement when you use the product.
기 종 별 사 용 자 안 내 문
A 급 기기
(업무용 방송통신기기)
이 기기는 업무용(A 급)으로 전자파적합등록을 한 기기이오니 판매자 또는
사용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을
목적으로 합니다.
CCC Statement
Keep in mind the CCC Class A Statement when you use the product.
声 明
此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，
可能需要用户对其干扰采取切实可行的措施。
Vietnam RoHS
Vietnam RoHS information relevant for Vietnam market
Complying with "CIRCULAR, No.30/2011/TT-BCT (Hanoi, August 10 2011),
Temporary regulations on content limit for certain hazardous substances in
electrical products"
Ukraine RoHS
English Declaration of Conformity
with the requirements of Technical Regulation on the Restriction Of the use of certain
Hazardous Substances in Electrical and Electronic Equipment
(adopted by Order №1057 of Cabinet of Ministers of Ukraine)
The Product is in conformity with the requirements of Technical Regulation on the Restriction
Of the use of certain Hazardous Substances in electrical and electronic equipment (TR on
RoHS).
The content of hazardous substance with the exemption
of the applications listed in the Annex №2 of TR on RoHS:
1. Lead (Pb) – not over 0,1wt % or 1000wt ppm;
2. Cadmium (Cd) – not over 0,01wt % or 100wt ppm;
3. Mercury (Hg) – not over 0,1wt % or 1000wt ppm;
4. Hexavalent chromium (Cr6+) – not over 0,1wt % or 1000wt ppm;
5. Polybrominated biphenyls (PBBs) – not over 0,1wt % or 1000wt ppm;
6. Polybrominated diphenyl ethers (PBDEs) – not over 0,1wt % or 1000wt ppm.
铅
(
Pb
)
汞
(
H
g)
镉
(
Cd
)
六价铬
(
Cr
(
Ⅵ
))
多溴联苯
(
PBB
)
多溴二苯醚
(
PBDE
)
印刷线路板 × ○ ○ ○ ○ ○
HDD ×○○○○○
机箱、支架 × ○ ○ ○ ○ ○
电源 × ○ × ○ ○ ○
其他
（
电缆等
）×○○○○○
○
：
表示该有毒有害物质在该部件所有均质材料中的含量均在
SJ
/
T
11363
-
2006
标准规定的限量要
求以下。
×：表示该有毒有害物质至少在该部件的某一均质材料中的含量超出SJ/T11363-2006标准规定的
限量要求
。
部件名称
有毒有害物质或元素

Regulatory Notices
Express5800/R120e-1M, R120e-2M Maintenance Guide
12
Ukrainian Декларація про Відповідність
Вимогам Технічного Регламенту Обмеження Використання деяких Небезпечних
Речовин велектричному та електронному обладнанні
(затвердженого Постановою №1057 Кабінету Міністрів України)
Виріб відповідає вимогам Технічного Регламенту Обмеження Використання деяких
Небезпечних Речовин велектричному та електронному обладнанні (ТР ОВНР).
Вміст небезпечних речовин увипадках, не обумовлених вДодатку №2 ТР ОВНР, :
1. свинець(Pb) – не перевищує 0,1 % ваги речовини або вконцентрації до 1000
частин на мільйон;
2. кадмій (Cd)– не перевищує 0,01 % ваги речовини або вконцентрації до 100
частин на мільйон;
3. ртуть(Hg) – не перевищує 0,1 % ваги речовини або вконцентрації до 1000
частин на мільйон;
4. шестивалентний хром (Cr6+ ) – не перевищує 0,1 % ваги речовини або в
концентрації до 1000 частин на мільйон;
5. полібромбіфеноли (PBB) – не перевищує 0,1% ваги речовини або в
концентрації до 1000 частин на мільйон;
6. полібромдефенілові ефіри (PBDE) – не перевищує 0,1 % ваги речовини або в
концентрації до 1000 частин на мільйон.
Russian Декларация оСоответствии
Требованиям Технического Регламента об Ограничении Использования некоторых
Вредных Веществ вэлектрическом иэлектронном оборудовании
(утверждённого Постановлением №1057 Кабинета Министров Украины)
Изделие соответствует требованиям Технического Регламента об Ограничении
Использования некоторых Вредных Веществ вэлектрическом иэлектронном
оборудовании (ТР ОИВВ).
Содержание вредных веществ вслучаях, не предусмотренных Дополнением №2 ТР
ОИВВ:
1. свинец (Pb) – не превышает 0,1 % веса вещества или вконцентрации до 1000
миллионных частей;
2. кадмий (Cd) – не превышает 0,01 % веса вещества или вконцентрации до 100
миллионных частей;
3. ртуть (Hg) – не превышает 0,1 % веса вещества или вконцентрации до 1000
миллионных частей;
4. шестивалентный хром (Cr6+)– не превышает 0,1 % веса вещества или в
концентрации до 1000 миллионных частей;
5. полибромбифенолы (PBB) – не превышает 0,1 % веса вещества или в
концентрации до 1000 миллионных частей;
6. полибромдифеноловые эфиры (PBDE) – не превышает 0,1 % веса вещества
или вконцентрации до 1000 миллионных частей.

Warnings and Additions to This Document
Express5800/R120e-1M, R120e-2M Maintenance Guide 13
Warnings and Additions to This Document
1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is
prohibited.
2. The contents of this document may change without prior notice.
3. Do not make copies or alter the document content without permission from NEC Corporation.
4. Every effort has been made to ensure the completeness of this document. However, if you
have any concerns, or discover errors or omissions, please contact your retailer.
5. Regardless of these 4 items, NEC Corporation assumes no responsibility for effects resulting
from operations.
6. The sample values used in this document are not the actual values.
Keep this document nearby so that you may refer to it as necessary.
Latest editions
This document was created based on the information available at the time of its creation. The screen images,
messages and procedures may differ from the actual screens, messages and procedures. Substitute as
appropriate when content has been modified.
The most recent version of User’s Guide, as well as other related documents, is also available for download
from the following website.
http://www.nec.com/

Express5800/R120e-1M, R120e-2M Maintenance Guide
14
NEC Express5800 Series
Express5800/R120e-1M, R120e-2M
Maintenance
This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating
this server.
1. Transfer, Movement, and Disposal
Describes how to transfer this server to a third party. Also describes how to dispose, move and store this
server.
2. Daily Maintenance
Describes what you confirm for daily use, how to manage files, and how to clean the server.
3. User Support
Describes various services on this product.
4. Collecting Failure Information
Describes how to collect information about the location where a failure occurred and its cause when the
server malfunctions. See this section in case of a failure.
5. Troubleshooting
Describes how to identify the causes of problems and what actions are to be taken to address them. See this
section when you suspect a failure.
6. Windows System Recovery
Describes Windows recovery setup. See this section when Windows is corrupt.
7. Resetting and Clearing the Server
Describes how to reset or clear the server. See this section when the server is not working or when you want
to restore BIOS settings to the factory settings.
8. System Diagnostics
Describes the system diagnostics of this server.
9. Offline Tools
Describes tools for preventive maintenance of this product.

1. Transfer, Movement, and Disposal
Express5800/R120e-1M, R120e-2M Maintenance Guide 15
Chapter 1 Maintenance
1. Transfer, Movement, and Disposal
1.1 Transfer to a Third Party
Note the following precautions when you transfer or sell the server to a third party.
•Server
When transferring or selling the server to a third party, be sure to provide the server’s manuals (including
electronic data) to the third party.
•Data on the hard disk drive
Be sure to erase the data stored in HDD to prevent the leakage of sensitive data, such as customer
information or company management information, to any third parties.
Important NEC assumes no liability for data leakage.
Data seems to be erased when you empty "Recycle Bin" of Windows or run the "format" command of the
operating system. However, the actual data remains on the hard disk drive. Data not erased completely
might be restored by special software and used for unexpected purposes.
•Bundled software
Note the following precautions when transferring (selling) the bundled software to a third party.
−Transfer them with the server.
−All provided media and documents must be transferred and no backup copies must be retained.
−Transfer requirements listed in "Software License Agreement" that comes with each software must be
satisfied.
−Software on client PC must be uninstalled before transferring.

1. Transfer, Movement, and Disposal
Express5800/R120e-1M, R120e-2M Maintenance Guide
16
Chapter 1 Maintenance
1.2 Disposal of the Server and Consumables
•Dispose of the server, hard disk drives, DVD/CD-ROMs, option board, and battery according to laws and
regulations of the central and/or local government. Also dispose of the power cord attached to this product
together with the server to prevent diversion to other products.
Note •For disposal (or replacement) of the battery on the mother board of the server,
consult with your sales representative.
•It is the your responsibility to completely erase all data stored on storage devices
such as hard disk drives, backup data cartridges, or any other media (such as
CD-R/CD-RW) so that the data cannot be restored by a third party.
•Some components including fans, batteries, and the optical disk drive work for a limited period of time and
require replacement. For stable operation of the server, NEC recommends you regularly replace these
components. Contact your sales representative for information on replacement or the lifetime of
components.
1.3 Regarding the Transportation of This Server
This server and/or some of the associated optional devices uses lithium metal batteries or lithium ion batteries.
Regulations for air/ocean transportation apply when transporting lithium batteries. Conform to the
regulations if you want to transport this server or optional devices by air or ship.
1.4 Moving and Storing
Follow the steps below when you move or store this server.
WARNING
Be sure to observe the following precautions to use the server safety. Failure to
observe the precautions may cause death or serious injury. For details, refer to
Safety precautions in Precautions for Use in "User’s Guide".
•Do not disassemble, repair, or alter the server.
•Do not remove the lithium battery, NiMH, or Li-ion battery.
•Disconnect the power plug before installing or removing the server.
•

1. Transfer, Movement, and Disposal
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Chapter 1 Maintenance
CAUTION
Be sure to observe the following precautions to use the server safely. Failure to
observe the precautions may cause burns, injury, and property damage. For
details, refer to Safety precautions in Precautions for Use in "User’s Guide".
•Make sure to complete installation.
•Do not get your fingers caught.
•Be careful of handling internal components that may be at high temperatures.
Note •If the server has hard disk drives, move the server while being careful not to
damage the drive.
•When storing the server, monitor the environmental conditions of the storage
area (temperature: −10°C to 55°C, humidity: 20% to 80%). (No dew
condensation is permitted)
Tips Make backup copies of important data stored in the hard disk drive.
1. Remove the media from the optical disk drive
2. Power off the server (POWER LED goes off)
3. Unplug the power cord of the server from the power outlet.
4. Disconnect all the cables from the server
5. Pack the server securely to protect from damage, shock, and vibration.
Important If this server and internal optional devices are suddenly moved from a cold
place to a warm place, condensation will occur and cause malfunctions and
failures when these are used in such state. Wait for a sufficient period of time
before using the server and other components in the operating environment.
Note •Check and adjust the system clock before operating after relocating or storing
the server.
•If the system clock time is significantly delayed or advanced over time in spite of
adjustment, contact your sales representative.

2. Daily Maintenance
Express5800/R120e-1M, R120e-2M Maintenance Guide
18
Chapter 1 Maintenance
2. Daily Maintenance
To use this server under good conditions at all times, periodically check and maintain as follows. If failures are
found, ask your sales representative, avoiding impossible operation.
2.1 Checking and Applying Updates
Express5800 Series posts update information for BIOS, firmware (FW), driver, and others of the server and
peripheral devices on our website. We recommend you to apply the latest update always.
NEC corporate site: http://www.nec.com/
[Support & Downloads]
NEC also provides ExpressUpdate that helps you to download and install the updates that must be applied to
BIOS and FW of the server.
ExpressUpdate is contained in EXPRESSBUILDER provided with the server.
Tips NEC recommends that you back up data before applying the latest update.
2.2 Checking Alerts
Use NEC ESMPRO Manager (for Windows) to constantly verify that no abnormalities are discovered on the
monitored server and that no alerts have been issued.
Example image of NEC ESMPRO Manager
NEC ESMPRO Mana
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2. Daily Maintenance
Express5800/R120e-1M, R120e-2M Maintenance Guide 19
Chapter 1 Maintenance
2.3 Checking STATUS LED
After powering on the server or before shutting down the system and powering off the server, check STATUS
LED on the front of the server. For the functions and descriptions of the LED, see Chapter 1 (5. Names and
Functions of Parts) in "User’s Guide".If the indicator shows the server abnormality, contact your salses
representative.
2.4 Backup
We recommend that you periodically back up the data on HDD.
If a RAID system has been configured on your system, back up the RAID configuration data. We also
recommend that you back up it after a rebuilt required due to HDD failure. For information about RAID
configuration data backup, see Chapter 2 (5. Details of EXPRESSBUILDER).
2.5 Cleaning
Regularly clean the server to keep it in good condition.
WARNING
Be sure to observe the following precautions to use the server safety. Failure to
observe the precautions may cause death or serious injury. For details, refer to
Safety precautions in Precautions for Use in "User’s Guide".
•Do not disassemble, repair, or alter the server.
•Disconnect the power plug before cleaning the server.

2. Daily Maintenance
Express5800/R120e-1M, R120e-2M Maintenance Guide
20
Chapter 1 Maintenance
2.5.1 Cleaning the server
Wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on
the surfaces.
Important •Do not use volatile solvents such as thinner and benzene to clean the
server. Those solvents could damage or tarnish the material.
•The power outlet, cables, connectors on the rear panel of the server, and
the inside of the server must be kept dry.
1. Confirm that the power is OFF (POWER LED is OFF)
2. Unplug the power cord of the server from a power outlet.
3. Wipe off dust from the power cord plug with a dry cloth.
4. Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water, and squeeze it firmly.
5. Rub off stains on the server with the cloth prepared in step 4.
6. Soak a soft cloth in water, squeeze it firmly, and wipe the server with it once again.
7. Wipe the server with a dry cloth.
2.5.2 Cleaning the tape drive
A dirty tape drive head causes unsuccessful file backup and damages the tape cartridge. Periodically clean
the tape drive with the designated cleaning tape.
For the cleaning interval and method, the estimated usable period and lifetime of the tape cartridge, refer to
the instructions attached to the tape drive.
2.5.3 Cleaning the keyboard and mouse
Wipe the surface of the keyboard with a dry cloth after confirming that the whole system, including the server
and the peripherals, are shut down and POWER LED is off.
An optical mouse does not work properly if the lens area is not clean. Wipe the sensor with a dry cloth to
remove any dirt or dust.