NEC Univerge SV8100 User manual

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Features and Specifications Manual
INT-2067 (UNIV)
Issue 11.0
(Version 8000)
®

NEC Corporation of America reserves the right to change the specifications, functions, or features at
any time without notice.
NEC Corporation of America has prepared this document for use by its employees and customers.
The information contained herein is the property of NEC Corporation of America and shall not be
reproduced without prior written approval of NEC Corporation of America.
Dterm, NEAX and UNIVERGE are registered trademarks of NEC Corporation and Electra Elite is a
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Copyright 2012
NEC Corporation of America
6535 N. State Highway 161
Irving, TX 75039-2402
Communications Technology Group

Preface
Before Reading this Manual
This manual provides detailed information for each of the system’s features. If you are not familiar with
the features, the Table of Contents provides a list of the features and where to find the feature within
the manual.
GENERAL INFORMATION
Congratulations! You have purchased the NEC UNIVERGE SV8100 System.
The UNIVERGE SV8100 system is a feature-rich key system that provides many features including
Automatic Call Distribution, IP Station and IP Trunk support, ISDN compatibility, PBX compatibility,
TAPI compatibility, Voice over Internet Protocol and Uniform Call Distribution.
The UNIVERGE SV8100 system meets the customer needs today, and as business expands, the
system can be expanded to grow as well.
The UNIVERGE SV8100 system has a set of manuals that provide all the information necessary to
install and support the system. This preface describes these manuals.
SUPPORTING DOCUMENTS
UNIVERGE SV8100 General Description Manual
This Manual provides general information about the system, its features, system configuration and
standards. This manual provides an overview of the UNIVERGE SV8100 system and can be used to
present information to potential customers.
SV8100 System Hardware Manual
The System Hardware Manual is provided for the system installer. This manual has detailed
instructions for installing the SV8100 chassis, blades, multiline terminals, and optional equipment.

UNIVERGE SV8100 Programming Manual
This manual provides instructions for programming the UNIVERGE SV8100 system using a multiline
terminal or PC.

Features and Specifications Manual i
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TABLE OF CONTENTS
Chapter 1 Introduction
Section 1 General Information .........................................................................................1-1
Section 2 Multiline Terminals used with the System........................................................1-1
Chapter 2 Features
Section 1 About This Chapter..........................................................................................2-1
Section 2 Important Notes ...............................................................................................2-2
Section 3 IPK II to UNIVERGE SV8100 Feature Comparison List ..................................2-2
Section 4 Features.........................................................................................................2-10
Account Code – Forced/Verified/Unverified ....................................................... 2-11
Account Code Entry............................................................................................ 2-19
Alarm .................................................................................................................. 2-25
Alarm Reports..................................................................................................... 2-29
Alphanumeric Display......................................................................................... 2-43
Analog Communications Interface (ACI) ............................................................ 2-47
Ancillary Device Connection............................................................................... 2-55
Answer Hold ....................................................................................................... 2-59
Answer Key ........................................................................................................ 2-63
Attendant Call Queuing ...................................................................................... 2-67
Automatic Call Distribution (ACD) ...................................................................... 2-71
Automatic Release ........................................................................................... 2-103
Automatic Route Selection ............................................................................... 2-109
Recognize Extension Location when Logging in with NetLink ..............................2-113
Background Music ............................................................................................ 2-139

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ii Table of Contents
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Issue 11.0 UNIVERGE SV8100
Barge-In............................................................................................................ 2-143
Battery Backup – System Memory................................................................... 2-149
Battery Backup – System Power...................................................................... 2-151
Call Appearance (CAP) Keys........................................................................... 2-153
Call Arrival (CAR) Keys.................................................................................... 2-159
Call Duration Timer .......................................................................................... 2-165
Call Forwarding – Centrex................................................................................ 2-167
Call Forwarding ................................................................................................ 2-173
Call Forwarding with Follow Me ....................................................................... 2-187
Call Forwarding, Off-Premise........................................................................... 2-191
Call Forwarding/Do Not Disturb Override......................................................... 2-207
Call Monitoring ................................................................................................. 2-211
Call Redirect..................................................................................................... 2-217
Call Waiting/Camp-On...................................................................................... 2-221
Callback............................................................................................................ 2-227
Caller ID Call Return ........................................................................................ 2-231
Caller ID ........................................................................................................... 2-235
Memo Display Function.........................................................................................2-240
Caller ID – Flexible Ringing.............................................................................. 2-253
Central Office Calls, Answering........................................................................ 2-261
Central Office Calls, Placing............................................................................. 2-273
Class of Service ............................................................................................... 2-285
Clock/Calendar Display.................................................................................... 2-305
CO Message Waiting Indication....................................................................... 2-309
Code Restriction............................................................................................... 2-315
Code Restriction Override ................................................................................ 2-325
Code Restriction, Dial Block............................................................................. 2-333
Conference....................................................................................................... 2-337
Conference, Voice Call/Privacy Release.......................................................... 2-345
Continued Dialing............................................................................................. 2-349
Cordless DECT Terminals................................................................................ 2-353