NEC Express5800/R120f-1M Operating manual

NEC Express Server
Express5800 Series
Express5800/R120f-1M, R120f-2M
EXP801, EXP802
Maintenance Guide
Chapter 1 Maintenance
Ch
apter 2 Useful Features
Chapter 3 Appendix
10.107.01-104.01
September 2014
© NEC Corporation 2014

Documents Provided with This Product
Express5800/R120f-1M, R120f-2M Maintenance Guide
2
Documents Provided with This Product
Documents for this product are provided as accompanying booklets ( ) and as electronic manuals (
PDF
) stored
within EXPRESSBUILDER DVD ( ).
Safety Precautions and
Regulatory Notices
Describes points of caution to ensure the safe use of this server.
Read these cautions before using this server.
Getting Started
Describes how to use this server, from unpacking to operations.
Refer to this guide as you begin for an overview of this server.
PDF
User’s Guide
Chapter 1: General Description Overviews, names, and functions of the server’s parts
Chapter 2: Preparations Installation of additional
options, connection of peripheral devices,
and ideal location for this server
Chapter 3: Setup System BIOS configurations and summary of EXPRESSBUILDER
Chapter 4: Appendix Specifications and other information
PDF
Installation Guide (Windows)
Chapter 1: Installing Windows Installation of Windows and drivers, and
important information for
installation
Chapter 2: Installing Bundled
Software
Installation of bundled software, such as NEC
ESMPRO and
Universal RAID Utility
PDF
Maintenance Guide
Chapter 1: Maintenance Server maintenance and troubleshooting
Chapter 2: Useful Features Useful features and the detail of system BIOS settings, RAID
Configuration Utility, and EXPRESSBUILDER
Chapter 3: Appendix Error messages and Windows Event Logs
PDF
Other documents
Provides the detail of NEC ESMPRO, Universal RAID Utility, and the other features.
EXPRESSBUILDER

Contents
Express5800/R120f-1M, R120f-2M Maintenance Guide
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Contents
Documents Provided with This Product.................................................................................................................2
Contents................................................................................................................................................................3
Notations Used in This Document.........................................................................................................................6
Notations used in the text..............................................................................................................................6
Optical disk drives.........................................................................................................................................6
Hard disk drives............................................................................................................................................6
Removable media.........................................................................................................................................6
Abbreviations of Operating Systems (Windows)...........................................................................................7
Trademarks ...........................................................................................................................................................8
License Notification ...............................................................................................................................................9
Warnings and Additions to This Document..........................................................................................................12
Latest editions.............................................................................................................................................12
Safety precautions......................................................................................................................................13
Chapter 1 Maintenance.....................................................................................................................................14
1. Transfer, Relocation, and Disposal .............................................................................................................15
1.1 Transfer to a Third Party..................................................................................................................15
1.2 Disposal of the Server and Consumables........................................................................................16
1.3 Regarding the Transportation of This Server...................................................................................16
1.4 Relocating and Storing.....................................................................................................................16
2. Daily Maintenance.......................................................................................................................................18
2.1 Checking and Applying Updates......................................................................................................18
2.2 Checking Alerts................................................................................................................................18
2.3 Checking STATUS LED...................................................................................................................19
2.4 Backup.............................................................................................................................................19
2.5 Cleaning...........................................................................................................................................19
2.5.1 Cleaning the server............................................................................................................20
2.5.2 Cleaning the tape drive......................................................................................................20
2.5.3 Cleaning the keyboard and mouse....................................................................................20
3. User Support...............................................................................................................................................21
3.1 Maintenance Services .....................................................................................................................21
3.2 Before Asking for Repair..................................................................................................................21
4. Collecting Failure Information .....................................................................................................................22
4.1 Collecting Event Logs......................................................................................................................22
4.1.1 Windows Server 2012 R2 / Windows Server 2012............................................................22
4.1.2 Windows Server 2008 R2 / Windows Server 2008............................................................25
4.2 Collecting Configuration Information................................................................................................26
4.2.1 Windows Server 2012 R2 / Windows Server 2012............................................................26
4.2.2 Windows Server 2008 R2/ Windows Server 2008.............................................................27
4.3 Collecting User-Mode Process Dump..............................................................................................27
4.4 Collecting Memory Dump.................................................................................................................27
5. Troubleshooting ..........................................................................................................................................28
5.1 Upon Power On to the End of POST...............................................................................................28
5.2 Upon Starting EXPRESSBUILDER..................................................................................................30
5.3 Upon Installing OS...........................................................................................................................32
5.4 When OS is Started .........................................................................................................................37
5.5 When STOP Error Occurs ...............................................................................................................39
5.6 When Operating a RAID System.....................................................................................................40

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5.7 When Using Internal Devices and Other Hardware.........................................................................43
5.8 When OS is in Operation.................................................................................................................44
5.9 When EXPRESSBUILDER is Started on Windows..........................................................................45
5.10 For Bundled Software......................................................................................................................45
5.11 For Optical Disk Drives....................................................................................................................46
5.12 When Power Off ..............................................................................................................................46
6. Windows System Recovery ........................................................................................................................47
6.1 Recovery of Windows Server 2012 R2 and Windows Server 2012......................................................47
6.2 Recovery of Windows Server 2008 R2 and Windows Server 2008........................................................47
7. Resetting and Clearing the Server..............................................................................................................48
7.1 Software Reset................................................................................................................................48
7.2 BMC Reset ......................................................................................................................................48
7.3 Forced Shutdown.............................................................................................................................50
7.4 Clearing BIOS Settings (CMOS Memory)........................................................................................51
8. System Diagnostics.....................................................................................................................................54
8.1 Test Items ........................................................................................................................................54
8.2 Startup and Exit of System Diagnostics...........................................................................................54
9. Offline Tools ................................................................................................................................................57
9.1 Starting Offline Tools........................................................................................................................57
9.2 Features of Offline Tools..................................................................................................................58
9.3 Console-less feature........................................................................................................................59
9.3.1 How to remotely control.....................................................................................................59
9.3.2 Preparation........................................................................................................................59
Chapter 2 Useful Features................................................................................................................................60
1. System BIOS ..............................................................................................................................................61
1.1 Starting SETUP................................................................................................................................61
1.2 Parameter Descriptions...................................................................................................................61
1.2.1 Main...................................................................................................................................62
1.2.2 Advanced...........................................................................................................................64
1.2.3 Security..............................................................................................................................89
1.2.4 Server................................................................................................................................94
1.2.5 Boot.................................................................................................................................100
1.2.6 Save & Exit......................................................................................................................102
2. Server Configuration.................................................................................................................................103
2.1 Starting Server Configuration.........................................................................................................103
2.2 EXPRESSSCOPE Engine 3..........................................................................................................105
2.3 Configuration Menu .......................................................................................................................106
2.3.1 Network ...........................................................................................................................107
2.3.2 User Management...........................................................................................................109
2.3.3 Mail Alert.......................................................................................................................... 111
2.3.4SNMP Alert......................................................................................................................113
2.3.5 System Operation............................................................................................................114
2.3.6 ECO.................................................................................................................................115
2.3.7 Miscellaneous..................................................................................................................117
2.4 Clear SEL ......................................................................................................................................118
2.5 Reset.............................................................................................................................................118
2.6 Initializing Configuration.................................................................................................................119
3. Flash FDD.................................................................................................................................................120
3.1 Notes on Using Flash FDD............................................................................................................120
3.1.1 Compensation for recorded data .....................................................................................120
3.1.2 Handling Flash FDD ........................................................................................................120
3.1.3 Use in EXPRESSBUILDER.............................................................................................121

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4. Power Control Feature..............................................................................................................................122
4.1 Supported OS................................................................................................................................122
4.2 Notes on Using Windows Server 2008..........................................................................................122
4.3 Notes on Using Windows Server 2008 R2 / 2012 / 2012 R2.........................................................123
5. RAID System Configuration......................................................................................................................124
5.1 Off-line Utility and Universal RAID Utility .......................................................................................124
6. Details of EXPRESSBUILDER..................................................................................................................126
6.1 Starting EXPRESSBUILDER.........................................................................................................126
6.2 Menus of EXPRESSBUILDER.......................................................................................................127
6.3 Utilities Provided by EXPRESSBUILDER......................................................................................130
6.4 Installing EXPRESSBUILDER.......................................................................................................131
6.5 EXPRESSBUILDER Command Line Interface..............................................................................131
7. EXPRESSSCOPE Engine 3 .....................................................................................................................132
8. NEC ESMPRO..........................................................................................................................................133
8.1 NEC ESMPRO ServerAgentService (for Windows).......................................................................133
8.2 NEC ESMPRO Manager................................................................................................................134
8.3 NEC ESMPRO Agent Extension....................................................................................................135
8.4 Server Configuration Utility............................................................................................................135
8.5 NEC ExpressUpdate Agent............................................................................................................135
9. NEC Product Info Collection Utility............................................................................................................136
9.1 Usage............................................................................................................................................136
10. Universal RAID Utility................................................................................................................................137
10.1 Creating Logical Drive of RAID 6...................................................................................................137
11. Express Report Service / Express Report Service (HTTPS).....................................................................138
12. Express Report Service (MG)...................................................................................................................139
Chapter 3 Appendix........................................................................................................................................140
1. POST Error Message................................................................................................................................141
2. List of Windows Event Logs......................................................................................................................158
3. Accessing Data for Electric Power, Temperature, and Processor Utilization.............................................172
3.1 Windows........................................................................................................................................172
3.1.1 Power consumption.........................................................................................................172
3.1.2 Intake air temperature......................................................................................................173
3.1.3 Processor utilization.........................................................................................................176
3.2 Linux..............................................................................................................................................177
3.2.1 Power consumption.........................................................................................................177
3.2.2 Intake air temperature......................................................................................................177
3.2.3 Processor utilization.........................................................................................................178
4. Glossary....................................................................................................................................................179

Notations Used in This Document
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Notations Used in This Document
Notations used in the text
In addition to safety-related symbols urging caution, 3 other types of notations are used in this document.
These notations have the following meanings.
Important Indicates critical items that must be followed when handling the hardware
or operating
software. If the procedures described are not followed, hardware
failure, data loss, and
other serious malfunctions could occur.
Note
Indicates items that must be confirmed when handling the server or operating software.
Tips
Indicates information that is helpful to keep in mind when using this server.
Optical disk drives
This server is equipped with one of the following drives, depending on the order at the time of purchase. These
drives are referred to as optical disk drives in this document.
•DVD-ROM drive
•DVD Super MULTI drive
Hard disk drives
Unless otherwise stated, hard disk drives described in this document refer to both of the following.
•Hard disk drives (HDD)
•Solid state drive (SSD)
Removable media
Unless otherwise stated, removable media described in this document refer to both of the following.
•USB memory
•Flash FDD

Notations Used in This Document
Express5800/R120f-1M, R120f-2M Maintenance Guide
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Abbreviations of Operating Systems (Windows)
Windows Operating Systems are referred to as follows.
Refer to Chapter 1 (1.2 Supported Windows OS) in Installation Guide (Windows) for detailed information.
Notations in this document Official names of Windows
Windows Server 2012 R2 Widnows Server 2012 R2 Standard
Widnows Server 2012 R2 Datacenter
Windows Server 2012 Widnows Server 2012 Standard
Widnows Server 2012 Datacenter
Windows Server 2008 R2 Windows Server 2008 R2 Standard
Windows Server 2008 R2 Enterprise
Windows Server 2008 * Windows Server 2008 Standard
Windows Server 2008 Enterprise
* Includes 32-bit Edition unless otherwise stated.

Trademarks
Express5800/R120f-1M, R120f-2M Maintenance Guide
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Trademarks
EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation.
Microsoft, Windows, Windows Server, Windows Vista, and MS-DOS are registered trademarks or trademarks of Microsoft
Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the
United States. AT is a registered trademark of International Business Machines Corporation of the United States and other countries.
Adaptec, its logo, and SCSI Select are registered trademarks or trademarks of Adaptec, Inc. of the United States. Avago, LSI, and
the LSI & Design logo are trademarks or registered trademarks of Avago Technologies in the United States and/or other countries.
Adobe, the Adobe logo, and Acrobat are trademarks of Adobe Systems Incorporated. DLT and DLTtape are trademarks of Quantum
Corporation of the United States. PCI Express is a trademark of Peripheral Component Interconnect Special Interest Group.
All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective
trademark owners.

License Notification
Express5800/R120f-1M, R120f-2M Maintenance Guide
9
License Notification
Open source software of following license is included in the part of this product (system BIOS).
•EDK from Tianocore.org
•UEFI Network Stack 2
•Crypto package using WPA Supplicant
Open source software of following license is included in the part of this product (Off-line Tools).
•EDK from Tianocore.org
EDK FROM TIANOCORE.ORG
BSD License from Intel
Copyright (c) 2012, Intel Corporation
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
•Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
•Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
•Neither the name of the Intel Corporation nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY
WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
Copyright (c) 2004 - 2007, Intel Corporation
All rights reserved. This program and the accompanying materials are licensed and made available under the
terms and conditions of the BSD License which accompanies this distribution. The full text of the license may
be found at http://opensource.org/licenses/bsd-license.php
THE PROGRAM IS DISTRIBUTED UNDER THE BSD LICENSE ON AN "AS IS" BASIS, WITHOUT
WARRANTIES OR REPRESENTATIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

License Notification
Express5800/R120f-1M, R120f-2M Maintenance Guide
10
UEFI NETWORK STACK 2
OpenSSL License
-------
Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following
acknowledgment:
"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)"
4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products
derived from this software without prior written permission. For written permission, please contact
[e-mail].
5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their
names without prior written permission of the OpenSSL Project.
6. Redistributions of any form whatsoever must retain the following acknowledgment:
"This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(http://www.openssl.org/)"
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL
PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF
THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic software written by Eric Young ([e-mail]).
This product includes software written by Tim Hudson ([e-mail]).
CRYPTO PACKAGE USING WPA SUPPLICANT
WPA Supplicant
-------
Copyright (c) 2003-2012, Jouni Malinen <[email protected]> and contributors
All Rights Reserved.
This program is licensed under the BSD license (the one with advertisement clause removed).
If you are submitting changes to the project, please see CONTRIBUTIONS file for more instructions.
License
-------
This software may be distributed, used, and modified under the terms of
BSD license:
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the
following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name(s) of the above-listed copyright holder(s) nor the names of its contributors may be used
to endorse or promote products derived from this software without specific prior written permission.

License Notification
Express5800/R120f-1M, R120f-2M Maintenance Guide
11
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT
SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOTLIMITED
TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY
WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.

Warnings and Additions to This Document
Express5800/R120f-1M, R120f-2M Maintenance Guide
12
Warnings and Additions to This Document
1. Unauthorized reproduction of the contents of this document, in part or in its entirety, is
prohibited.
2. The contents of this document may change without prior notice.
3. Do not make copies or alter the document content without permission from NEC Corporation.
4. Every effort has been made to ensure the completeness of this document. However, if you
have any concerns, or discover errors or omissions, please contact your retailer.
5. Regardless of these 4 items, NEC Corporation assumes no responsibility for effects resulting
from operations.
6. The sample values used in this document are not the actual values.
Keep this document nearby so that you may refer to it as necessary.
Latest editions
This document was created based on the information available at the time of its creation. The screen images,
messages and procedures may differ from the actual screens, messages and procedures. Substitute as
appropriate when content has been modified.
The most recent version of User’s Guide, as well as other related documents, is also available for download
from the following website.
http://www.nec.com/

Warnings and Additions to This Document
Express5800/R120f-1M, R120f-2M Maintenance Guide
13
Safety precautions
Follow the instructions in this document for the safe use of NEC Express server.
This User’s Guide describes hazardous parts of the server, possible hazards, and how to avoid them. Server
components with possible danger are indicated with a warning label placed on or around them (or, in some
cases, by printing the warnings on the server).
In User’s Guide or on warning labels, WARNING or CAUTION is used to indicate a degree of danger. These
terms are defined as follows:
WARNING
Indicates there is a risk of death or serious personal injury
CAUTION
Indicates there is a risk of burns, other personal injury, or property damage
Precautions and notices against hazards are presented with one of the following three symbols. The individual
symbols are defined as follows:
Attention This symbol indicates the presence of a hazard if
the instruction is ignored.
An image in the symbol illustrates the hazard type.
Prohibited
Action This symbol indicates prohibited actions. An image
in the symbol illustrates a particular prohibited
action.
Mandatory
Action
This symbol indicates mandatory actions. An
image in the symbol illustrates a mandatory action
to avoid a particular hazard.
(A label example used in this manual)
WARNING
Use only the specified outlet
Use a grounded outlet with the specified voltage. Use of an improper power source
may cause a fire or a power leak.
(Electric shock risk)
(Do not disassemble)
(Example)
(Example)
(Disconnect a plug)
Symbol to draw
attention Description of a
warning
Term indicating a degree of
danger
(Example)

Express5800/R120f-1M, R120f-2M Maintenance Guide
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NEC Express5800 Series
Express5800/R120f-1M, R120f-2M
Maintenance
This chapter explains maintenance of server, and what actions are to be taken in case of trouble when operating
this server.
1. Transfer, Relocation, and Disposal
Describes how to transfer this server to a third party. Also describes how to dispose, relocate and store this
server.
2. Daily Maintenance
Describes what you confirm for daily use, how to manage files, and how to clean the server.
3. User Support
Describes various services on this product.
4. Collecting Failure Information
Describes how to collect information about the location where a failure occurred and its cause when the
server malfunctions. See this section in case of a failure.
5. Troubleshooting
Describes how to identify the causes of problems and what actions are to be taken to address them. See this
section when you suspect a failure.
6. Windows System Recovery
Describes Windows recovery setup. See this section when Windows is corrupt.
7. Resetting and Clearing the Server
Describes how to reset or clear the server. See this section when the server is not working or when you want
to restore BIOS settings to the factory settings.
8. System Diagnostics
Describes the system diagnostics of this server.
9. Offline Tools
Describes tools for preventive maintenance of this product.
1
1

1. Transfer, Relocation, and Disposal
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Chapter 1 Maintenance
1.
Transfer, Relocation, and Disposal
1.1 Transfer to a Third Party
Note the following precautions when you transfer or sell the server to a third party.
•Server
When transferring or selling the server to a third party, be sure to provide the server’s manuals (including
electronic data) to the third party.
•Data on the hard disk drive
Be sure to erase the data stored in HDD to prevent the leakage of sensitive data, such as customer
information or company management information, to any third parties.
Important NEC assumes no liability for data leakage.
Data seems to be erased when you empty "Recycle Bin" of Windows or run the "format" command of the
operating system. However, the actual data remains on the hard disk drive. Data not erased completely
might be restored by special software and used for unexpected purposes.
•Bundled software
Note the following precautions when transferring (selling) the bundled software to a third party.
−Transfer them with the server.
−All provided media and documents must be transferred and no backup copies must be retained.
−Transfer requirements listed in "Software License Agreement" that comes with each software must be
satisfied.
−Software on client PC must be uninstalled before transferring.

1. Transfer, Relocation, and Disposal
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Chapter 1 Maintenance
1.2 Disposal of the Server and Consumables
•Dispose of the server, hard disk drives, DVD/CD-ROMs, option board, and battery according to laws and
regulations of the central and/or local government. Also dispose of the power cord attached to this product
together with the server to prevent diversion to other products.
Note •For disposal (or replacement) of the battery on the mother board of the server,
consult with your sales representative.
•It is the your responsibility to completely erase all data stored on storage devices
such as hard disk drives, backup data cartridges, or any other media (such as
CD-R/CD-RW) so that the data cannot be restored by a third party.
•Some components including fans, batteries, and the optical disk drive work for a limited period of time and
require replacement. For stable operation of the server, NEC recommends you regularly replace these
components. Contact your sales representative for information on replacement or the lifetime of
components.
1.3 Regarding the Transportation of This Server
This server and/or some of the associated optional devices uses lithium metal batteries or lithium ion batteries.
Regulations for air/ocean transportation apply when transporting lithium batteries. Conform to the
regulations if you want to transport this server or optional devices by air or ship.
1.4 Relocating and Storing
Follow the steps below when you relocate or store this server.
WARNING
Be sure to observe the following precautions to use the server safety. Failure to
observe the precautions may cause death or serious injury. For details, refer to
Safety Precautions and Regulatory Notices.
•Do not disassemble, repair, or alter the server.
•Do not remove the lithium battery, NiMH, or Li-ion battery.
•Disconnect the power plug before installing or removing the server.

1. Transfer, Relocation, and Disposal
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Chapter 1 Maintenance
CAUTION
Be sure to observe the following precautions to use the server safely. Failure to
observe the precautions may cause burns, injury, and property damage. For
details, refer to Safety Precautions and Regulatory Notices.
•Make sure to complete installation.
•Do not get your fingers caught.
•
Be careful of handling internal components that may be at high temperatures.
Note •If the server needs to be relocated/stored due to a change in the floor layout to a
great extent, contact your service representative.
•If the server has hard disk drives, move the server while being careful not to
damage the drive.
•When storing the server, monitor the environmental conditions of the storage
area (temperature: −10°C to 55°C, humidity: 20% to 80%). (No dew
condensation is permitted)
Tips Make backup copies of important data stored in the hard disk drive.
1. Remove the media from the optical disk drive
2. Power off the server (POWER LED goes off)
3. Unplug the power cord of the server from the power outlet.
4. Disconnect all the cables from the server
5. Pack the server securely to protect from damage, shock, and vibration.
Important If this server and internal optional devices are suddenly moved from a cold
place to a warm place, condensation will occur and cause malfunctions and
failures when these are used in such state. Wait for a sufficient period of time
before using the server and other components in the operating environment.
Note •Check and adjust the system clock before operating after relocating or storing
the server.
•If the system clock time is significantly delayed or advanced over time in spite of
adjustment, contact your sales representative.

2. Daily Maintenance
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Chapter 1 Maintenance
2.
Daily Maintenance
To use this server under good conditions at all times, periodically check and maintain as follows. If failures are
found, ask your sales representative, avoiding impossible operation.
2.1 Checking and Applying Updates
Express5800 Series posts update information for BIOS, firmware (FW), driver, and others of the server and
peripheral devices on our website. We recommend you to apply the latest update always.
NEC corporate site: http://www.nec.com/
[Support & Downloads]
NEC also provides ExpressUpdate that helps you to download and install the updates that must be applied to
BIOS and FW of the server.
ExpressUpdate is contained in EXPRESSBUILDER provided with the server.
Tips NEC recommends that you back up data before applying the latest update.
2.2 Checking Alerts
Use NEC ESMPRO Manager (for Windows) to constantly verify that no abnormalities are discovered on the
monitored server and that no alerts have been issued.
Example image of NEC ESMPRO Manager
NEC ESMPRO Manager
AlertViewer

2. Daily Maintenance
Express5800/R120f-1M, R120f-2M Maintenance Guide
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Chapter 1 Maintenance
2.3 Checking STATUS LED
After powering on the server or before shutting down the system and powering off the server, check STATUS
LED on the front of the server. For the functions and descriptions of the LED, see Chapter 1 (5. Names and
Functions of Parts) in "User’s Guide".If the indicator shows the server abnormality, contact your salses
representative.
2.4 Backup
We recommend that you periodically back up the data on HDD.
If a RAID system has been configured on your system, back up the RAID configuration data. We also
recommend that you back up it after a rebuilt required due to HDD failure. For information about RAID
configuration data backup, see Chapter 2 (6.3 Utilities Provided by EXPRESSBUILDER).
2.5 Cleaning
Regularly clean the server to keep it in good condition.
WARNING
Be sure to observe the following precautions to use the server safety. Failure to
observe the precautions may cause death or serious injury. For details, refer to
Safety Precautions and Regulatory Notices.
•Do not disassemble, repair, or alter the server.
•Disconnect the power plug before cleaning the server.

2. Daily Maintenance
Express5800/R120f-1M, R120f-2M Maintenance Guide
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Chapter 1 Maintenance
2.5.1 Cleaning the server
Wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on
the surfaces.
Important •
Do not use volatile solvents such as thinner and benzene to clean the
server. Those solvents could damage or tarnish the material.
•The power outlet, cables, connectors on the rear panel of the server, and
the inside of the server must be kept dry.
1. Confirm that the power is OFF (POWER LED is OFF)
2. Unplug the power cord of the server from a power outlet.
3. Wipe off dust from the power cord plug with a dry cloth.
4. Soak a soft cloth in neutral detergent that is diluted with cold or lukewarm water, and squeeze it firmly.
5. Rub off stains on the server with the cloth prepared in step 4.
6. Soak a soft cloth in water, squeeze it firmly, and wipe the server with it once again.
7. Wipe the server with a dry cloth.
2.5.2 Cleaning the tape drive
A dirty tape drive head causes unsuccessful file backup and damages the tape cartridge. Periodically clean
the tape drive with the designated cleaning tape.
For the cleaning interval and method, the estimated usable period and lifetime of the tape cartridge, refer to
the instructions attached to the tape drive.
2.5.3 Cleaning the keyboard and mouse
Wipe the surface of the keyboard with a dry cloth after confirming that the whole system, including the server
and the peripherals, are shut down and POWER LED is off.
An optical mouse does not work properly if the lens area is not clean. Wipe the sensor with a dry cloth to
remove any dirt or dust.